36 Issue Escalation Jobs

As an Expert Support Specialist, you will be responsible for managing complex customer support cases from initiation through resolution. Your role will involve providing expert guidance on product features, functionality, and best practices to ensure customer satisfaction. You will collaborate with escalation and technical teams to resolve high-priority issues in a timely manner. A key aspect of your job will be to document case histories, resolutions, and update the internal knowledge base for future reference. By analyzing support metrics such as case volume, resolution time, and customer satisfaction scores, you will identify trends and areas for improvement. Conducting root-cause analysis and driving continuous process improvements will be essential to enhance support operations. In addition to handling support cases, you will also be responsible for delivering training and coaching to Support Associates on handling complex scenarios. You will escalate systemic issues to Product and Engineering teams, track follow-ups, and ensure seamless collaboration with Sales, Customer Success, and Legal teams to provide a holistic customer experience. Furthermore, your role will involve participating in product feedback loops and beta testing to enhance support offerings and contribute to the overall improvement of the support services. This position requires full-time availability and is open to both experienced professionals and freshers. If you are passionate about providing exceptional customer support, analyzing data to drive improvements, and collaborating with cross-functional teams to deliver a seamless customer experience, we encourage you to apply for this position at btwgroup.co/careers. The work location for this role is in person. Join our team as an Expert Support Specialist and make a meaningful impact by ensuring customer satisfaction and driving continuous improvement in our support operations.,

You are a dedicated and experienced Team Lead for the Document Review Services team at Epiq Global in Hyderabad, India. Your expertise in e-discovery, legal analysis, and project management will be crucial for overseeing document review projects, maintaining quality standards, and ensuring timely delivery aligned with client expectations. Your responsibilities include reviewing documents for relevancy, privilege, and other issues as directed by clients, conducting research on technical and industry-specific matters, drafting reports and findings, participating in QC reviews, creating complex searches, establishing review workflows based on client requirements, managing document review projects with teams ranging from 10-20 members, providing project status updates, escalating issues, and serving as the initial escalation point and SME for the project team. Key skills and competencies required for success in this role involve having a solid understanding of the document review and e-discovery/litigation industry, familiarity with litigation management software such as Relativity, Xerox, and/or DocuMatrix, industry-specific subject matter knowledge, proficiency in Microsoft Office tools, knowledge of the U.S. judicial system and legal procedures, excellent communication skills, strong analytical abilities, sound decision-making skills, commitment to maintaining quality standards, being a team player, displaying adaptability to changing needs and deadlines, demonstrating ethics and integrity, and the ability to work efficiently under pressure. Qualifications and experience necessary for this position include an LLB (three- or five-year program) or LLM (optional) from India or abroad, a minimum of 5+ years of document review experience, experience with contract management, hands-on experience with Relativity tools, at least 1+ years of experience managing a team as a Team Lead, and the flexibility to support U.S. business hours based on business requirements.,

You will be working as a Senior Specialist - Product Implementation at Bengaluru, handling the Implementation - ME responsibilities at Greytip. In this role, you will be responsible for onboarding customers by interacting with them, understanding their needs, configuring the application accordingly, conducting user training, and providing support for two months after implementation. Your key responsibilities will include acquiring and maintaining a comprehensive understanding of greytHR, building strong customer relationships, providing knowledge and training on product features, handling customer escalations, coordinating with internal teams, and ensuring successful project completion for continuous improvement in the implementation process. To excel in this role, you should have a bachelor's degree, excellent communication and presentation skills, and the ability to support all aspects of customer implementations. You will be required to define project implementation plans, prioritize and escalate issues when necessary, develop and maintain best practices, document procedures, and work with the development team to enhance product functionality. Working at Greytip will offer you an excellent opportunity to engage in high-impact work in a progressive learning environment with a great team and an energetic work atmosphere. You will receive a competitive salary, have the chance to work with global customers, and enjoy health and wellness benefits. Your primary job requirement will be gathering customer requirements effectively to ensure successful product implementation.,

The job involves making outbound and inbound calls to clients for Records Retrievals or facility. You will also be responsible for calling insurance carriers based on appointments received from clients and contacting insurance companies to obtain status updates. Flexibility to work in any voice-based process as per requirements is essential. Maintaining daily logs and achieving targets efficiently and accurately within client SLAs is a key part of the role. Collaborating effectively in a team environment to support shared goals is expected. Timely communication and issue escalation to seniors when necessary is crucial. This is a full-time position with benefits including food provision and Provident Fund. Fluency in English is required, while Hindi proficiency is preferred. The work location is in person.,

As a Customer Service Representative in our team, you will be responsible for conducting outbound calls to insurance companies to verify customer eligibility. Your tasks will include handling denial documentation and taking further necessary actions. You will also be making calls to insurance carriers based on client appointments. Your primary focus will be on completing assigned tasks and meeting targets with precision and efficiency according to client requirements. Collaboration is key in our team, and you will be expected to work cohesively with team members to achieve collective objectives. Maintaining daily logs of your activities is essential to track progress. Additionally, you will be involved in patient calling, provider outreach programs, and other related communication tasks. In case of any issues, timely escalation to seniors for resolution is crucial. This is a full-time, permanent position offering benefits such as health insurance and Provident Fund. The work schedule is during the day shift or morning shift, and there is a performance bonus incentive in place. Join us in this dynamic role where your communication skills and attention to detail will contribute to the smooth operations of our team.,

As a Technical Support Representative at our company, your primary responsibility will be to provide technical support and assistance to users through phone, email, or chat. You will be the first point of contact for users seeking technical help, and it will be your duty to troubleshoot, diagnose, and resolve their issues efficiently. In situations where the problems are complex and require deeper technical knowledge, you will escalate these issues to senior technical staff for further assistance. This ensures that all user concerns are addressed promptly and effectively. Additionally, you will be responsible for managing and resolving helpdesk tickets in a timely manner. This involves prioritizing tasks, tracking the status of each ticket, and ensuring that all issues are resolved to the satisfaction of the users. Documenting technical issues, resolutions, and procedures is also a crucial part of your role. By maintaining detailed records, you will contribute to our knowledge base and help improve the efficiency of our technical support processes. This is a permanent position with day shift timings. The ideal candidate should have at least 1 year of experience in roles such as reception, front desk, or helpdesk. The work location is in person. If you are a proactive problem-solver with excellent communication skills and a passion for helping others, we encourage you to apply for this position and become a valuable member of our technical support team.,

We are looking for a Business Analyst to join our dynamic and collaborative Cybersecurity UAM team within our Technology division for a fixed term arrangement for 12 months. Our team supports the UAM transformation which gives staff the access they need to do their jobs from day one in the most seamless way possible whilst mitigating potential risks to Macquarie. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. In this role, you will collaborate with stakeholders from various areas to achieve organization-wide transformation objectives. You will play a vital role in steering the organization towards utilizing SailPoint IdentityIQ for automating access management processes for joiners, movers, and leavers. Additionally, you will work towards provisioning access in the most efficient manner and implementing mechanisms to enforce access governance across the entire technology stack thereby reducing the risk. What You Offer: - 4-9 years of experience, including 2-4 years in Cybersecurity IAM data processing and transformation. - Experience in Identity & Access Management is essential. - Ability to work with stakeholders across geographies and domains to drive outcomes. - Effective risk management, issue escalation, and operational robustness improvement. - Understanding of the Identity Governance lifecycle; beneficial experience with automation, scripting (VBA, Macros), and tools like SailPoint IIQ. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. About Technology: Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions. Our commitment to diversity, equity and inclusion: Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.,

You are a knowledgeable and customer-focused Support Executive who will be providing technical assistance and support to customers, with a primary focus on Tally accounting software. Your responsibilities will include diagnosing and resolving technical issues, assisting with product usage, and ensuring customer satisfaction. You will need to provide timely and accurate technical support via various channels such as Anydesk, Ultraviewer, TeamViewer, Zoom, phone, email, and chat. Your duties will also involve educating customers on product features, functionalities, and best practices to maximize their use of Tally software. You will be expected to offer training and guidance to customers on software navigation and utilization for their business needs. Furthermore, you will need to escalate complex issues to higher-level support if necessary and collaborate with the technical team to develop solutions for recurring issues. Maintaining detailed records of customer interactions, issues, and resolutions will be essential, along with updating knowledge base articles and support resources. Building and maintaining positive relationships with customers to ensure high satisfaction levels and retention will be a key aspect of your role. Continuous learning and development are encouraged to stay updated on the latest features and industry trends. Qualifications required for this role include a Bachelor's degree in Information Technology, Computer Science, or related field, as well as proven experience in Tally technical support or customer service. In-depth knowledge of Tally accounting software, excellent communication skills, and strong problem-solving abilities are also necessary. Proficiency in using CRM systems, good organizational skills, and the ability to work effectively both independently and as part of a team are important attributes. Joining this dynamic and supportive team offers competitive compensation, professional growth opportunities, comprehensive training, and resources to enhance your technical and customer service skills. This is a full-time position with a day shift schedule located in Delhi.,

The candidate will cover two responsibilities that fall under the Fund Onboarding & Servicing team. The candidate will be responsible for the Document Center (Doc Center), which serves as a centralized document repository for Financial Advisors or Private Wealth Advisors (FAs/PWAs), their teams, and clients to retrieve post-sale Alternative Investments documents. Once the fund managers are onboarded to the Doc Center, the doc review team performs a "maker checker" review of a percentage of documents before publishing them to the Doc Center. The candidate's main responsibility will be to perform the "maker" review of the documents. Job Duties And Responsibilities: - Review assigned documents for accuracy of specific attributes - Identify and communicate any discrepancies found during the review - Work at a reasonable pace to meet publishing deadlines - Communicate with the "checker" when the "maker" review is complete for further review - Publish documents to the Doc Center - Record completion of the review and publishing via email for audit trail purposes The second responsibility involves handling Entitlement Groups in the Corporate Directory. The Fund Onboarding and Servicing team is in charge of managing FA's join requests to specific entitlement groups within the Corporate Directory. FAs need to join these groups to access certain Alternative Investment fund materials and intraweb sites. Job Duties And Responsibilities: - Monitor join requests via email boxes - Qualify FAs by confirming completion of specific trainings - Approve/Reject requests appropriately - Provide instructions to FAs regarding required trainings and actions to be taken - Escalate any issues to the Reg D team for resolution Morgan Stanley is an equal opportunities employer that strives to provide a supportive and inclusive environment where individuals can maximize their full potential. The workforce is diverse, reflecting a broad cross-section of global communities and backgrounds. The company's commitment to a culture of inclusion is demonstrated through its focus on recruiting, developing, and advancing individuals based on skills and talents. This is a full-time Analyst position in Wealth Management based in Mumbai, India, with a requirement of a Bachelor's Degree for education level. The posting date for this job is Aug 19, 2024.,

Job Summary: The On-Site Service Technician Level III acts as a technical specialist and primary customer support contact, responsible for diagnosing and completing repairs on Cummins products at a designated customer site. The role ensures equipment reliability and customer satisfaction while adhering to safety and quality standards. Key Responsibilities: Diagnostics & Repairs: Independently perform diagnostics, troubleshooting, and repairs on power generation and/or engine products at customer sites. Customer Support: Maintain strong customer relationships by ensuring prompt and efficient service to minimize equipment downtime. Technical Mentorship: Provide guidance on preventive maintenance and repairs to less experienced technicians and customer personnel. Inventory Management: Manage parts and spares inventory at the work site to ensure operational efficiency. Issue Escalation: Escalate unresolved issues to product specialists or supervisors when necessary. Documentation & Reporting: Accurately complete service worksheets, timesheets, warranty claims, and other required documentation. Sales & Service Opportunities: Identify additional service and sales opportunities with customers. Training & Development: Continuously engage in training to enhance skills and meet business requirements. Health, Safety & Environment Compliance: Ensure adherence to all relevant safety policies and legislation, reporting any issues or incidents. Tool & Work Area Maintenance: Maintain tools and workspace cleanliness for optimal efficiency. External Qualifications and Competencies Competencies: Technical Expertise: Strong knowledge of power generation and engine systems, including electrical and mechanical interactions. Diagnostics Application: Ability to translate customer complaints into troubleshooting plans and diagnose issues using electronic and mechanical service tools. Electronic Service Tools: Proficient in using service tools for diagnostics, repair validation, and technical documentation. Product Repair & Maintenance: Skilled in repairing and maintaining mechanical and electrical components within standard repair times. Technical Escalation: Capability to obtain, document, and escalate complex technical issues efficiently. Health & Safety Fundamentals: Commitment to proactive safety practices and regulatory compliance. Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members. Problem-Solving & Complexity Management: Ability to analyze information and resolve issues in a high-pressure environment. Training & Talent Development: Willingness to mentor and develop technical staff. Qualifications: Education: Apprentice Certified Power Generation and/or Engine Technician Vocational diploma from a relevant technical institution (Preferred) Current relevant electrical certification (Optional) Licenses & Certifications: Valid local driving permit Licensing compliance for export controls or sanctions regulations (if required) Experience: Significant field service work experience (5-6 years). Expertise in electrical and electronics troubleshooting. Extensive knowledge of power generation and/or engine products. Basic understanding of competitor products and industry practices. High Voltage/Low Voltage practical experience (Preferred). Proficiency in MS Excel and PowerPoint. Strong communication skills. Willingness to relocate anywhere in Karnataka. Additional Responsibilities Unique to this Position Skills: Our team supports dealership technically and commercially so that end customer complaints related to Cummins products get addressed. Candidate worked in aftermarket service support function, has hands on experience on diesel engines, through in Electrical and Electronic Ready to move anywhere in India, Nepal and Bhutan Look for similar industry like KOEL, Cater Piller. Or industry like ABB, Crompton Greaves etc. English is mandatory

Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred.

Eligibility Criteria: Minimum 1 year of experience in technical voice support (OR) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products , especially Office 365 Willingness to work in US rotational shifts Immediate joiners only Key Responsibilities: Handle inbound technical support calls from international customers Troubleshoot and resolve issues related to Microsoft Office 365, Outlook, Teams, Windows OS , etc. Guide customers step-by-step through technical fixes Document all interactions in the CRM system Escalate unresolved issues to appropriate teams following standard procedures Maintain high customer satisfaction and follow quality standards

Job Description: Project Manager R&D 1. Project Planning & Execution Lead initial brainstorming and planning sessions. Prepare and regularly update project budgets and timelines. Ensure timely follow-ups and flag critical issues for resolution. Conduct internal post-kickoff meetings for alignment. 2. Project Monitoring & Coordination Schedule and lead regular project review meetings: Internal teams, Formulation Forum, NPSC, and external partners. Document and share meeting minutes to ensure clarity and accountability. 3. RLD Procurement & Documentation Support RLD procurement during development phases. Prepare MP DD presentation and documentation. Submit monthly MIS reports covering all activities.

1. Responsibilities Daily prioritization and assignment of defects during the feature development phase or maturation phase of the program Together with the Delivery QA lead, responsible for establishing the appropriate workflow in JIRA for defect management. This should align wherever possible to the standard program approach and exceptions only introduced for critical customer requirements Remove blockers wherever possible to ensure continuous working of defects and escalate to Solutions Manager when blocker cannot be removed by the Error Manager Create and support JIRA dashboards on defect work that provide input to the program health QA dashboard Raise the alarm when defect metrics are not being met or bottlenecks in the process exist Responsible for RCA when program targets on defects are not being met Responsible for escalating performance issues when KPI goals are not being met Work with Delivery QA Lead and counterparts on other programs to implement process improvements for defect work Manage backlog of defects for the maturation teams (delivery only) when in this phase of the program (Open Question for Standard Product and for defects during feature work?) Facilitate triage meetings Ensure defects are scheduled accordingly and monitor the through put of defect closure Represent your program for the periodic health of program review within the delivery team Responsible to provide metrics to evaluate state of the system, bug fixing velocity, bug closing velocity and prediction models 2. Authorities To conduct bug triaging sessions with the team Authorized to initiate RCA for recurring bugs Authorize to ask for fix versions of the bugs(commitments from engineering teams) in order to predict and communicate to customer point of contact for Error Management process 3. Skills Breadth of knowledge on the solution of the program Good Analytical skills Negotiation skills Effective communication skills

Answering or Responding to complaints and resolving issues Ensuring a positive customer experience call and pitch customers our products and services Maintaining professionalism with customers Required Candidate profile Ability to communicate effectively in English Work from office/no telephonic Immediate joiners only Freshers/UG both can apply Can refer friends should be present in Delhi

Role Overview The New Business Group facilitates the on-boarding of Prime Brokerage, Futures Clearing and Derivative Clearing Services clients. As an integral part of the Prime Services Client Franchise, we work closely with our clients on new business, to understand their needs (e.g. markets, products, financing, reporting, coverage), and deliver a tailored solution by project managing each specific on-board from the initial mandate to go live. For both start-ups and existing clients, we seamlessly deliver Goldman Sachs and its global resources by introducing clients to their coverage across the firm, enabling market access, product and report setup, and providing connectivity. The New Business Group also facilitates the documentation process which involves serving as the point of contact in legal negotiations, operational setup, and regulatory coordination. Job Responsibilities will include, but not limited to: Coordinate client requests and liaise with other internal and external constituents Work closely with Sales to prioritize on-boarding requests and communicate that to all internal teams (Legal, Compliance, Credit, Technology and Operations) Drive forward and monitor progress of each on-boarding project and clearly escalate if there are issues Support senior members of the team with daily client inquiries Take ownership of clients as a newer member of the team Develop relationships with clients, 3rd party vendors and salespeople Basic Qualifications Strong organizational, analytical, communication, and interpersonal skills Strong leadership skills, record of demonstrated achievement Ability to work in a fast-paced environment and think clearly and deliver under pressure Solid work ethic and high levels of motivation. Track record of team oriented success Attention to detail

(Associate Project Manager) About NxtWave- Were on a mission to create the next million software engineers! NxtWave is one of India's fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. Founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave raised 275 crore led by Greater Pacifi c Capital, a leading international private equity fi rm, in February 2023. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of Indias unicorns. NxtWave is an offi cial partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as The Greatest Brand in Education in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1500+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on the tech level (as on February 2023) 370 Cr+ learning minutes spent 69 Cr+ Code Runs 4.2 Bn+ API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle Job Summary As a Project Manager in NxtWave, you will play a pivotal role in steering our team towards achieving exceptional results. You will be responsible for team management, operational excellence, and spearheading initiatives that align with our business objectives. Your ability to foster team cohesion, manage projects efficiently, and communicate effectively with internal and external stakeholders will be key to our success. Responsibilities: 1. Project Coordination & Communication- a. Accurately capture and communicate requirements from other teams to the instructional designer, ensuring seamless integration into project plans. b. Facilitate effective communication between developers and other teams to ensure clear understanding and timely execution of tasks. c. Coordinate meetings efficiently, setting clear agendas and follow-ups to resolve dependencies and action items. d. Coordinate with the product team and placement team, provide insights into content development making learning easy for users from different backgrounds. e. Test product features from curriculum contributor perspective and ensure all acceptance criteria is met. 2. Team Engagement & Development- a. Lead and drive engagement initiatives for the team fostering a positive and collaborative team environment. b. Coordinate regular performance reviews for all team members, ensuring feedback and development opportunities are effectively communicated. c. Promote a culture of continuous improvement and open feedback within the team. d. Facilitate rewards and recognition to acknowledge the high performers in the team. e. Identify talent gaps within the team and oversee the recruitment of professionals to fi ll necessary roles. 3. Operational Management- a. Efficiently manage onboarding, training, and hiring processes by coordinating ensuring they are conducted according to company standards. b. Demonstrate effective oversight of budget approvals (clickup, hiring, etc), procurement and allocation of resources, including technical systems and software within the team to ensure the smooth project management process. c. Keep operational documents, including tasks, sheets, sprints, and work logs, well-organized and accessible, enhancing team productivity and project tracking. d. Create & maintain monthly reports to track team progress and performance. 4. Sprint Management- a. Ensure strict adherence to sprint schedules, contributing to the timely delivery of project milestones. b. Create visibility for the instructional designers regarding project statuses, potential obstacles, and achievements. c. Effectively escalating issues when necessary, ensuring that there are no delays in resolution and that all team members are informed. Minimum Qualifications Strong written and verbal communication skills, with the ability to simplify complex topics for a diverse audience. knowledge of project management tools like Click Up and agile development. Detail-oriented with good documentation and organizational skills. Deep understanding of the challenges and needs of students. Ability to manage multiple tasks in a fast-paced environment, ensuring timely delivery and quality. Familiarity with the latest educational tools and tech trends, e.g. Chat GPT, Claude, etc. Job Overview Location: Hyderabad Job Type: Full-Time Work: Office Working Days: 5-Day Week

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office