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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 5 years

2 - 3 Lacs

noida gurugram

Posted:3 weeks ago| Platform:

Apply

Skills Required

bpo icse sales process international bpo domestic process inbound process blended process customer service non voice process solving queries complaint handling chat process cse isc customer queries customer handling strong communication skills interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers,

BULK HIRING UPDATE!

Job Title:

Location:

Salary:

For Freshers:
Up to 3.0 LPA
For Experienced Candidates:
Up to 3.6 LPA (Based on experience and communication skills)

Key Responsibilities:

Handle customer queries via voice and/or non-voice channels.
Resolve complaints and provide appropriate solutions and alternatives.
Maintain customer satisfaction through professional and timely responses.
Document all conversations and follow communication procedures.

Eligibility Criteria:

Education:
Minimum 12th Pass/Graduate in any stream.
Experience:
Freshers & Experienced candidates both can apply.
Communication:
Excellent verbal and written communication skills in English is a
must
.
Comfortable with
rotational shifts
and
rotational week offs
.
Must be willing to work in a
24/7 work environment
.

Perks & Benefits:

Salary:
Up to 3 LPA for freshers; up to 3.6 LPA for experienced candidates.
Cab Facility:
Provided as per company norms.
Friendly work environment and career growth opportunities.
Paid training provided.

Work Mode:

Shift Timings:

Week Offs:

Preferred Candidates:

Immediate joiners
preferred only.
Candidates staying in
Noida
or
Gurgaon
.

Interested candidates can share there CV on the given numbers:

9453915028 (Anshika Tiwari)

9450957497 (Shrasti Pathak)

Please call in between 10:30am - 6:00pm only (rest you can share your CV on whatsapp)

Thanks & Regards

Anshika Tiwari

HR Executive (9453915028)

#csa #customersupport #customerservice #bpo #sales #salesexecutive #communicationskills #multinationalbpo #internationalbpo #domesticbpo

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