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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 3 years

2 - 3 Lacs

mumbai thane navi mumbai

Posted:4 weeks ago| Platform:

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Skills Required

bpo customer service communication skills blended process cca inbound process solving queries convincing power inbound email process chat process customer support cse domestic customer care customer queries customer handling domestic process interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers

We are HIRING for MUMBAI location

Job Title: Customer Service Executive

Location:

Salary Range:

Job Overview

Customer Service Executives

Key Responsibilities

Handle customer queries via calls, emails, and chat.Provide accurate information and assistance regarding products/services.
Resolve customer issues within defined timelines.
Maintain logs of customer interactions and ensure data accuracy.
Follow standard processes, scripts, and company guidelines.
Achieve daily/weekly performance targets related to quality and productivity.
Collaborate with internal teams for complex issue resolution.

Skill Requirements

Good communication skills (verbal and written).
Basic computer knowledge and typing proficiency.
Ability to work in rotational shifts.
Customer-centric attitude with strong problem-solving skills.
Ability to handle pressure and multitask.

Interested candidates can share their CV on 8630365298 - Palakshi

#customerservice #bpo #domesticbpo #fresherseligible #mumbaihiring #undergraduateseligible #jobs2026 #customercare #csa

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