Customer Sales Associate

0 - 3 years

3 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Collaborate with team members to achieve common goals.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet daily/weekly targets set by the management.
  • Make outbound calls to customers for sales promotion and upselling opportunities.
  • Handle customer calls, resolve their queries, and provide excellent service.

Desired Candidate Profile

  • Basic computer knowledge with proficiency in MS Office applications.
  • Ability to work on night shifts (rotational).
  • 0-3 years of experience in telesales, telemarketing, or related field.
  • Strong communication skills with ability to handle multiple conversations simultaneously.
  • Proficiency in cold calling, cross selling, upselling techniques.

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