Role & responsibilities: Customer Engagement: Contact potential and existing customers to inform them about our products/services using pre-defined scripts. Sales Conversion: Understand customer needs, address queries, and persuade them to make purchases or avail services. Database Management: Maintain accurate records of customer interactions, sales, and feedback in the CRM system. Problem Resolution: Handle customer grievances professionally to preserve the company's reputation. Collaboration: Work closely with the sales and marketing teams to achieve sales targets and improve customer experience. Follow-Up: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business. Preferred candidate profile: Proven experience in telesales or customer service roles. Excellent communication and interpersonal skills. Ability to handle rejection and remain calm under pressure. Familiarity with CRM software and basic computer skills. Having Experience in managing and calling customer, High school diploma or equivalent; a degree in business or a related field is a plus.
Roles and Responsibilities Provide patient counseling services to educate patients on various healthcare products and procedures. Conduct home visits to assess patient needs and provide personalized care solutions. Develop strong relationships with patients through empathetic communication and active listening skills. Collaborate with hospital sales teams to promote hospital services and products effectively. Ensure timely follow-ups with patients to ensure their satisfaction and well-being. Desired Candidate Profile 2-6 years of experience in healthcare sales, counselling, or related field. Strong knowledge of healthcare industry trends, regulations, and best practices. Excellent communication, interpersonal, and problem-solving skills for effective patient interaction. Ability to work independently as well as part of a team towards achieving shared goals.
Roles and Responsibilities Collaborate with team members to achieve common goals. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the management. Make outbound calls to customers for sales promotion and upselling opportunities. Handle customer calls, resolve their queries, and provide excellent service. Desired Candidate Profile Basic computer knowledge with proficiency in MS Office applications. Ability to work on night shifts (rotational). 0-3 years of experience in telesales, telemarketing, or related field. Strong communication skills with ability to handle multiple conversations simultaneously. Proficiency in cold calling, cross selling, upselling techniques.
Responsibilities: * Manage full-cycle recruiting from sourcing to offer * Collaborate with hiring managers on job requirements * Source top talent through various channels * Ensure timely candidate communication and feedback