Customer Relationship Management Executive

About the Role

We are looking for a detail-oriented and tech-savvy individual to join our team as a CRM Executive. The role involves managing, processing, and analysing data using multiple digital tools and platforms. The ideal candidate should be comfortable working with both structured and unstructured data, automating repetitive tasks, and supporting content workflows through research and tagging.

Key Responsibilities:

• Manage and update data across platforms, spreadsheets, and CRMs.
• Work with 

  CSV files, APIs, and OCR tools

   to extract and organize data efficiently.
• Perform 

  data entry, research, uploading, and tagging

   across various systems.
• Use 

  ChatGPT (AI tools)

   effectively for prompt-based tasks, translations, summaries, and automation support.
• Prepare and maintain reports using 

  MS Office (Excel, Word, PowerPoint)

   and 

  Markdown

   formatting.
• Conduct basic calculations and validations using 

  basic mathematics

   for data consistency.
• Handle 

  HTML-formatted content

   for uploads and web-based editing.
• Translate content using online 

  translation tools

   (multi-language familiarity is a plus).
• Collaborate with internal teams to improve automation and workflow efficiency.

Skills & Tools Required:

• CRM Management

   (data entry, updates, and tracking)

• API handling

   (using integrations or automation tools like Zapier, Make, etc.)

• OCR tools

   (extracting text from PDFs and images)

• MS Office Suite

   (Excel, Word, PowerPoint)

• ChatGPT & AI tools

   (prompt writing, text processing, translation)

• Basic Maths & Data Validation

• HTML / Markdown

   (basic formatting knowledge)

• CSV handling & Data Upload

• Tagging, Categorization, and Data Labeling

• Online Translation Tools

   (Google Translate, DeepL, etc.)

Qualifications:

• Bachelor’s degree in any discipline (Technical or Analytical background preferred).
• Strong attention to detail and accuracy.
• Comfortable working in a fast-paced, tech-driven environment.