Customer Relationship Management Executive

Company Description

The Pasta Bowl Company is a cozy, home-style Sicilian restaurant located in the corporate hub of Gurugram. With a focus on fresh and seasonal ingredients, the restaurant offers a diverse menu including Antipasti, Hand-tossed Pizzas, Varieties of Pastas, Salads, Paninis, Risottos, Grills, and Desserts. Unique features include an All-Italian breakfast buffet and the finest selection of Italian wines. The Pasta Bowl Company, founded by Chef Om Nayak and Aditi Bicholia, combines authentic Italian cuisine with a warm and stylish ambiance for a delightful dining experience.

Role Description

This is a full-time on-site role in Gurugram for a Customer Relationship Management Executive. The day-to-day tasks include managing customer relations, ensuring excellent customer experiences, and implementing strategies for customer retention. The role also involves analysing customer data to improve services, handling customer feedback, and supporting the sales team to boost customer satisfaction and loyalty.

Qualifications

• Excellent Communication skills for interacting with customers and resolving issues
• Sales skills and enhance customer satisfaction
• Comfortable working in Gurugram
• Graduate