Job Summary We are looking for a Content Writer who will be responsible for conducting research and writing impressive and engaging content for blogs, social media, newsletter, website and online media. We’re looking for someone who will help us expand our digital footprint and drive more value through online content. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. Job Responsibilities: Research industry-related topics (combining online sources, interviews and studies) Write clear marketing copy to promote our products/services Edit and proof-check content for websites, blogs and social media sites Submit work to editors for input and approval Conduct simple keyword research and use SEO guidelines to increase web traffic Promote content on social media Update website content as needed Skills: Graduate in Marketing, English, Journalism or related field Proven work experience as a Content Writer, Copywriter or similar role Knowledge of digital marketing tactics, including SEO, email marketing and web analytics Excellent writing and editing skills in English Hands-on experience with Content Management Systems (e.g. WordPress) Ability to meet deadlines Job Type: Full-time Responsibilities and Duties Research industry-related topics (combining online sources, interviews and studies) Write clear marketing copy to promote our products/services Edit and proof-check content for websites, blogs and social media sites Submit work to editors for input and approval Conduct simple keyword research and use SEO guidelines to increase web traffic Promote content on social media Update website content as needed Required Experience, Skills and Qualifications Graduate / Post Graduate in Marketing, English, Journalism or related field Proven work experience as a Content Writer, Copywriter or similar role Knowledge of digital marketing tactics, including SEO, email marketing and web analytics Excellent writing and editing skills in English Ability to meet deadlines Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Location: Kharghar, Navi Mumbai, Maharashtra (Required)
Social Media Specialist We're looking for a highly motivated and creative Social Media Executive to join our in-house digital marketing team. Your role will be crucial in expanding our online presence, engaging our audience, and ultimately driving qualified leads through effective social media strategies. This is a fantastic opportunity for someone passionate about social media to make a significant impact and contribute directly to our growth. Responsibilities: Content Creation & Curation: Develop, create, and curate engaging and relevant content (text, image, video) for all social media platforms that aligns with our brand voice and marketing objectives. Platform Management: Manage and maintain our social media profiles, ensuring consistent branding, up-to-date information, and optimal performance across all channels. Audience Engagement: Actively monitor and respond to comments, messages, and mentions in a timely and professional manner, fostering a strong online community and building brand loyalty. Campaign Execution: Assist in the planning, execution, and optimization of social media campaigns designed to increase brand awareness, drive website traffic, and generate leads. Performance Tracking & Reporting: Monitor key social media metrics (reach, engagement, clicks, conversions) using analytics tools, prepare regular performance reports, and provide insights for continuous improvement. Trend Monitoring: Stay up-to-date with the latest social media trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive. Competitor Analysis: Monitor competitor social media activities to identify opportunities and inform our own strategies. Collaboration: Work closely with the wider digital marketing team to ensure social media efforts are integrated with other marketing initiatives. Requirements: Proven experience (1-3 years) as a Social Media Executive or similar role, preferably in a lead generation-focused environment. Demonstrable understanding of various social media platforms, their unique features, and best practices for business use. Excellent written and verbal communication skills with a keen eye for detail and a creative flair. Proficiency in creating engaging visual content using tools like Canva, Adobe Spark, or similar. Strong analytical skills with the ability to interpret data and draw actionable insights. Familiarity with social media management and analytics tools. Job Type: Full-time Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Social Media Designer Job Description We are seeking a talented and detail-oriented Social Media Designer to join our marketing team. The ideal candidate will be a highly creative individual with a strong understanding of current social media trends, platform requirements, and graphic design principles. This role involves conceptualizing, designing, and producing engaging visual content to enhance our brand's presence and achieve marketing objectives across various social media channels, including Google Business, Instagram, Facebook, YouTube, Pintrest and more. Responsibilities Content Creation: Design and create original, high-quality visual content for social media, including static graphics, infographics, animations, videos, GIFs, and interactive elements. Brand Consistency: Ensure all visual content aligns with brand guidelines, maintains a consistent aesthetic, and effectively communicates the brand message. Collaboration: Work closely with the marketing team, social media managers, copywriters, and other stakeholders to brainstorm ideas, develop campaigns, and ensure cohesive execution of visual concepts. Platform Optimization: Adapt designs for different social media platforms, optimizing content for specific dimensions, formats, and audience behaviors. Trend Analysis: Stay up-to-date with the latest social media trends, design techniques, and emerging technologies to keep our content fresh and relevant. Asset Management: Maintain and organize a library of digital assets, templates, and design files for efficient workflow. Performance Monitoring: Monitor the performance of visual content and utilize insights to inform future design strategies and improve engagement metrics. Project Management: Manage multiple design projects simultaneously, adhering to deadlines and delivering high-quality work in a fast-paced environment. Requirements and Qualifications Education: Bachelor's degree in Graphic Design, Visual Arts, Marketing, or a related field (or equivalent practical experience). Experience: Proven experience (1-2 years) as a Social Media Designer, Graphic Designer, or similar role, with a strong portfolio showcasing relevant social media design work. Technical Skills: Proficiency in industry-standard softwares - Canva, CapCut etc. Social Media Knowledge: In-depth understanding of various social media platforms, their algorithms, and best practices for creating engaging content. Creativity and Aesthetics: Exceptional visual eye, strong aesthetic sense, and the ability to translate marketing objectives into compelling visual designs. Communication: Excellent communication, collaboration, and teamwork skills. Ability to effectively present design concepts and incorporate feedback. Adaptability: Ability to adapt quickly to changing trends and requirements, and to manage time effectively under tight deadlines. Operating Camera: Knowledge of operating DSLR, mobile camera for content creation will be preferred. Job Type: Full-time Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Video Editor Intern Are you a budding video editor with a passion for storytelling through visuals? We're looking for a enthusiastic and creative Video Editor Intern to join our dynamic team. This internship offers a fantastic opportunity to gain hands-on experience in all stages of video post-production, working on exciting projects for various platforms. Responsibilities: Assist in editing raw footage into polished, engaging videos for social media, marketing campaigns, and internal projects. Support with organizing and managing video assets. Learn and apply color correction, sound mixing, and basic motion graphics. Collaborate with the content and marketing teams to understand project requirements and deliver compelling visual narratives. Help ensure all videos meet brand guidelines and technical specifications. Requirements: Currently pursuing or recently completed a degree/diploma in Mass Communication, Film Production, Multimedia, or a related field. Basic understanding of video editing software (e.g., Cap Cut, Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro). A keen eye for detail, strong visual storytelling abilities, and a creative mindset. Familiarity with different video formats and platforms. Ability to work independently and as part of a team in a fast-paced environment. A portfolio or samples of your video editing work (even personal projects are welcome!). What We Offer: Practical experience in a professional environment. Mentorship and guidance from experienced video production professionals. A collaborative and supportive team culture. If you're eager to kickstart your career in video editing and have a passion for creating captivating content, we'd love to hear from you! Job Type: Internship
Sales Representative - Organic Incense Sticks (Mumbai Metropolitan Region) We're looking for a highly motivated and persuasive Sales Representative to introduce our new line of chemical-free incense sticks – VATSI Natural Dhoop to organic food retailers across Navi Mumbai, Mumbai, and Thane . In this role, you'll be instrumental in establishing our brand presence and driving sales within this niche market. Responsibilities: Market Penetration: Identify and visit organic food stores, health food shops, and other relevant retailers within the assigned territory (Navi Mumbai, Mumbai, Thane) to introduce our chemical-free incense sticks. Product Presentation: Effectively present the unique selling propositions of our chemical-free incense sticks, highlighting their benefits, quality, and alignment with the organic consumer market. Relationship Building: Develop and maintain strong relationships with store owners, managers, and purchasing decision-makers to secure initial product placement. Sales & Negotiation: Persuade retailers to stock our products, negotiate favorable terms, and secure initial orders. Follow-up & Replenishment: Conduct regular follow-ups with retailers to monitor sales performance, address any concerns, and ensure timely replenishment of stock. Market Feedback: Gather feedback from retailers regarding product performance, market trends, and competitor activities to inform future sales and marketing strategies. Reporting: Maintain accurate records of sales activities, customer interactions, and sales forecasts. Achieve Targets: Meet and exceed agreed-upon sales targets and KPIs. Qualifications: Proven experience in field sales, preferably within the FMCG, organic products, or retail sectors. Strong interpersonal and communication skills with a proven ability to build rapport and influence decision-makers. Excellent negotiation and persuasion abilities. Self-motivated, results-oriented, and able to work independently with minimal supervision. Familiarity with the retail landscape of Navi Mumbai, Mumbai, and Thane is a plus. Ability to travel extensively within the assigned territory. Basic computer proficiency for reporting and communication. What We Offer: Competitive salary and attractive commission structure. Opportunity to be a part of a growing brand in the sustainable products market. Supportive team environment. Training on product knowledge and sales techniques. If you're a driven individual with a passion for organic and sustainable products, and you thrive on building relationships and closing deals, we encourage you to apply! Job Type: Full-time Benefits: Commuter assistance
Company Description IndiCure has been a trusted name in Medical Tourism in India since 2010, known for its highly personalized and meticulous approach. We work with select surgeons and hospitals in India who meet our stringent quality criteria to ensure that our patients receive the best medical care and personalized attention. Recognized for our customer-centric approach, we have earned several accolades over the years. Patients from over 50 countries trust IndiCure for their medical treatment abroad, and we treat every patient as a member of the IndiCure family. Role Description This is a full-time role for a Medical Tourism Operations Manager. The position involves coordinating medical appointments, managing patient services, and liaising between patients, doctors, and hospitals. Responsibilities also include handling logistics, providing timely updates to patients, and ensuring a seamless experience from arrival to departure. This is an on-site role located in Navi Mumbai. Qualifications Strong organizational and coordination skills Excellent verbal and written communication skills in English Experience in customer service and patient management Ability to work independently and manage multiple tasks efficiently Familiarity with the healthcare industry and medical procedures is a plus Master&aposs/Bachelor&aposs degree in Hospital Management, Healthcare Administration, Business Administration, or related field Show more Show less
Job Description As a Medical Tourism Operations Manager at IndiCure, you will play a crucial role in coordinating medical appointments, managing patient services, and facilitating seamless communication between patients, doctors, and hospitals. Your responsibilities will also include overseeing logistics, providing timely updates to patients, and ensuring a hassle-free experience from the moment of arrival to departure. This full-time position, based in Navi Mumbai, requires strong organizational skills, excellent verbal and written communication abilities in English, and a background in customer service and patient management. The ideal candidate should be capable of working independently, handling multiple tasks efficiently, and demonstrating familiarity with the healthcare industry and medical procedures. A Master's/Bachelor's degree in Hospital Management, Healthcare Administration, Business Administration, or a related field would be advantageous. Join us at IndiCure and be part of a team dedicated to providing top-quality medical care and personalized attention to patients from around the world.,
Company Description IndiCure Health Tours has been the most trusted name for Medical Tourism in India since 2010 thanks to our highly personalized and meticulous approach. We select only the best surgeons and hospitals in India who meet our high-quality standards to ensure our patients receive top medical care and personalized attention. Over the years, we have earned several accolades for our customer-centric approach. Patients from over 50 countries trust IndiCure for their medical treatment abroad, and we treat each patient as a member of the IndiCure family. Role Description: Assistant Case Manager, Medical Tourism Are you passionate about helping people and have a knack for planning? IndiCure Health Tours is looking for a dedicated Assistant Case Manager to join our medical tourism team. In this key role, you'll work closely with our Case Manager to guide international patients through their entire medical journey in India, from their initial inquiry to their safe return home. This position is perfect for someone who excels at building relationships, has a keen eye for detail, and is driven by the desire to make a real difference in people's lives. What You'll Do: Be the Patient's Guide: You'll be the first point of contact for potential patients from around the world. Your goal is to build trust by promptly responding to their inquiries via email, phone, and other channels. You'll listen to their needs, answer their questions, and help them understand why IndiCure is the right choice for their medical journey. Coordinate Treatment Plans: You'll manage the patient's medical case from start to finish. This includes collecting and organizing their medical records, scheduling virtual consultations with top medical specialists in India, and ensuring seamless communication between the patient and doctor. You'll create detailed, personalized treatment proposals, including cost estimates and timelines. What You'll Bring: A Bachelor's degree in a relevant field (e.g., Healthcare Management, Business Administration) with 3+ years of experience, or a Master's degree with 1+ years of experience. Proven experience in customer service, sales, or healthcare, especially in an international context. Exceptional English communication skills, both written and verbal. A strong understanding of medical terminology and procedures is a significant plus. Excellent organizational and time-management skills. A high degree of cultural sensitivity and empathy. Proficiency with Microsoft Office and CRM software. A genuine passion for helping others and the ability to thrive in a dynamic, entrepreneurial environment. If you are a highly organized and empathetic professional with a desire to help people access world-class healthcare, we encourage you to apply. Join us in making a global impact, one patient at a time.
As an Assistant Case Manager at IndiCure Health Tours Pvt Ltd, located in Kharghar, Navi Mumbai, India, you play a vital role in supporting the Case Manager, managing leads, building relationships, understanding patient needs, and providing personalized treatment solutions. Your responsibilities encompass lead management, treatment coordination, and travel logistics management to ensure a seamless experience for international patients seeking medical care in India. In this role, you will promptly and professionally respond to inquiries from international patients through various communication channels. By developing and maintaining strong relationships with potential patients, you will build trust and convey the benefits of choosing our services. It is essential to have excellent communication skills and a deep understanding of medical procedures to convert leads into confirmed patients successfully. Your role involves gathering and reviewing patient medical records with confidentiality and accuracy, coordinating consultations with medical specialists, and facilitating clear communication between patients and doctors regarding treatment plans. You will prepare personalized treatment proposals, including cost estimates and timelines, to guide patients effectively throughout their medical journey. Furthermore, you will be responsible for arranging medical visa assistance, providing accommodation options, and furnishing patients with detailed itineraries and travel information. A Master's degree in a related field plus 1+ years of experience or a Bachelor's degree plus 3+ years of experience is preferred for this position. Proven experience in customer service, sales, or healthcare, especially in an international context, is advantageous. Your qualifications should also include exceptional written and verbal communication skills in English, a strong grasp of medical terminology, outstanding organizational abilities, and proficiency in MS Office Suite and CRM software. The role demands cultural sensitivity, teamwork, and a genuine passion for offering exceptional patient care. Your integrity, adaptability, and willingness to thrive in an entrepreneurial environment are highly valued. This is a full-time position with benefits such as cell phone reimbursement, commuter assistance, and performance bonuses. The job requires a day shift schedule and is based in Navi Mumbai, Maharashtra. If you are a passionate individual with a commitment to helping people and providing outstanding patient care, we welcome you to join our team and contribute to making medical journeys to India successful and smooth.,
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We collaborate with select top-tier surgeons and hospitals in India to provide the best medical care and personalized attention. Our customer-centric approach has earned us accolades and the trust of patients from over 50 countries. At IndiCure, every patient is treated as a valued member of the IndiCure family. Role Description This is a full-time role for a Video Editor Intern, located on-site in Navi Mumbai. The Video Editor Intern will handle day-to-day tasks including video production, video editing, video color grading, and creating motion graphics. The intern will also be involved in graphics creation and support the marketing team in developing engaging video content. Qualifications Skills in Video Production, Video Editing, and Video Color Grading Experience in creating Motion Graphics Proficiency in Graphics creation Strong attention to detail and creative mindset Excellent communication and teamwork skills Bachelor's degree in Film Studies, Videography, Multimedia Arts, or related field
Video Editor Intern Are you a budding video editor with a passion for storytelling through visuals? We're looking for a enthusiastic and creative Video Editor Intern to join our dynamic team. This internship offers a fantastic opportunity to gain hands-on experience in all stages of video post-production, working on exciting projects for various platforms. Responsibilities: Assist in editing raw footage into polished, engaging videos for social media, marketing campaigns, and internal projects. Support with organizing and managing video assets. Learn and apply color correction, sound mixing, and basic motion graphics. Collaborate with the content and marketing teams to understand project requirements and deliver compelling visual narratives. Help ensure all videos meet brand guidelines and technical specifications. Requirements: Currently pursuing or recently completed a degree/diploma in Mass Communication, Film Production, Multimedia, or a related field. Basic understanding of video editing software (e.g., Cap Cut, Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro). A keen eye for detail, strong visual storytelling abilities, and a creative mindset. Familiarity with different video formats and platforms. Ability to work independently and as part of a team in a fast-paced environment. A portfolio or samples of your video editing work (even personal projects are welcome!). What We Offer: Practical experience in a professional environment. Mentorship and guidance from experienced video production professionals. A collaborative and supportive team culture. If you're eager to kickstart your career in video editing and have a passion for creating captivating content, we'd love to hear from you! Job Type: Internship
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We collaborate with select top-tier surgeons and hospitals in India to provide the best medical care and personalized attention. Our customer-centric approach has earned us accolades and the trust of patients from over 50 countries. At IndiCure, every patient is treated as a valued member of the IndiCure family. Role Description This is a full-time role for a Video Editor Intern, located on-site in Navi Mumbai. The Video Editor Intern will handle day-to-day tasks including video production, video editing, video color grading, and creating motion graphics. The intern will also be involved in graphics creation and support the marketing team in developing engaging video content. Qualifications Skills in Video Production, Video Editing, and Video Color Grading Experience in creating Motion Graphics Proficiency in Graphics creation Strong attention to detail and creative mindset Excellent communication and teamwork skills Bachelor's degree in Film Studies, Videography, Multimedia Arts, or related field
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach. Role Overview The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience. Key Responsibilities To elaborate the job role, you will: Manage all patient communication: You are the main liaison for the international patients. This includes responding to emails, taking calls, and using various communication channels to answer questions and provide updates. You will be communicating with patients from different countries and cultures, so strong written and verbal communication skills are essential. Handle scheduling and logistics: You'll be responsible for booking and confirming appointments, surgeries, and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously. Coordinate with medical teams: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments. Maintain patient records: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs. Provide personalized support: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure they feel supported and comfortable throughout their medical journey. Required Skills & Qualifications The qualifications listed are crucial for success in this role: Strong Phone Etiquette and Communication skills: You'll be the face and voice of IndiCure. Your ability to communicate clearly, empathetically, and professionally is paramount to building trust with patients who are far from home. Knowledge of Medical Terminology: While you won't be providing medical advice, you must understand basic medical terms to effectively communicate between the patient and the medical team. Excellent organizational and multitasking abilities: You will likely be managing several patient cases at once, each with different timelines and requirements. The ability to prioritize, track details, and stay on top of multiple tasks is critical. Strong interpersonal skills: You'll be working closely with patients, their families, and a diverse team of medical professionals. A compassionate, patient, and professional demeanor is essential for handling sensitive situations and building effective working relationships. Previous healthcare experience (preferred): This would give you a foundational understanding of hospital operations and patient care processes, making the transition into this role smoother. Bachelor's degree (required): A foundational education in a relevant field is required for managing the complexities of this role.
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach. Role Overview The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience. Key Responsibilities To elaborate the job role, you will: Manage all patient communication: You are the main liaison for the international patients. This includes responding to emails, taking calls, and using various communication channels to answer questions and provide updates. You will be communicating with patients from different countries and cultures, so strong written and verbal communication skills are essential. Handle scheduling and logistics: You'll be responsible for booking and confirming appointments, surgeries, and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously. Coordinate with medical teams: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments. Maintain patient records: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs. Provide personalized support: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure they feel supported and comfortable throughout their medical journey. Required Skills & Qualifications The qualifications listed are crucial for success in this role: Strong Phone Etiquette and Communication skills: You'll be the face and voice of IndiCure. Your ability to communicate clearly, empathetically, and professionally is paramount to building trust with patients who are far from home. Knowledge of Medical Terminology: While you won't be providing medical advice, you must understand basic medical terms to effectively communicate between the patient and the medical team. Excellent organizational and multitasking abilities: You will likely be managing several patient cases at once, each with different timelines and requirements. The ability to prioritize, track details, and stay on top of multiple tasks is critical. Strong interpersonal skills: You'll be working closely with patients, their families, and a diverse team of medical professionals. A compassionate, patient, and professional demeanor is essential for handling sensitive situations and building effective working relationships. Previous healthcare experience (preferred): This would give you a foundational understanding of hospital operations and patient care processes, making the transition into this role smoother. Bachelor's degree (required): A foundational education in a relevant field is required for managing the complexities of this role.
Company Description IndiCure Health Tours has been the most trusted name for Medical Tourism in India since 2010. Renowned for a highly personalized and meticulous approach, IndiCure collaborates with select surgeons and hospitals in India to ensure top-notch medical care and personalized attention. The company is celebrated for its customer-centric approach and has garnered trust from patients in over 50 countries, treating each patient as a member of the IndiCure family. Role Description This is a full-time on-site role for a Chauffeur based in Navi Mumbai. The Chauffeur will be responsible for providing reliable and courteous transportation services to patients and clients, ensuring timely pick-up and drop-off schedules, maintaining the cleanliness and operational readiness of the vehicle, and adhering to all traffic regulations. The role requires excellent customer service to assure a pleasant travel experience for all clients. Qualifications Proficient in driving and handling Cars Ability to communicate effectively and professionally in English Strong Customer Service skills Excellent knowledge of Mumbai and traffic rules Valid Driver’s License and clean driving record High school diploma or equivalent required Prior experience in a similar role is an advantage
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010. The company is known for its highly personalized and meticulous approach, working with only select surgeons and hospitals that meet strict quality criteria. IndiCure has earned several accolades for its customer-centric approach, and patients from over 50 countries trust IndiCure for their medical treatment abroad. Every patient is treated as a member of the IndiCure family, ensuring the best medical care and personalized attention. Role Description This is a full-time on-site role located in Navi Mumbai for a Customer Relationship Management Executive. The role involves maintaining and enhancing relationships with patients, ensuring a positive customer experience, and retaining customers. Day-to-day tasks include handling patient inquiries, coordinating with medical staff, managing patient appointments, and assisting with sales activities to meet the company's goals. Qualifications Strong Analytical Skills Customer Retention and Experience management Excellent English Communication skills - Written and Oral Sales skills Experience in the healthcare or medical tourism industry is a plus Bachelor's degree in Business Administration, Marketing, or related field
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach. Role Overview The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience. Key Responsibilities To elaborate the job role, you will: Manage all patient communication: You are the main liaison for the international patients. This includes responding to emails, taking calls, and using various communication channels to answer questions and provide updates. You will be communicating with patients from different countries and cultures, so strong written and verbal communication skills are essential. Handle scheduling and logistics: You'll be responsible for booking and confirming appointments, surgeries, and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously. Coordinate with medical teams: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments. Maintain patient records: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs. Provide personalized support: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure they feel supported and comfortable throughout their medical journey. Required Skills & Qualifications The qualifications listed are crucial for success in this role: Strong Phone Etiquette and Communication skills: You'll be the face and voice of IndiCure. Your ability to communicate clearly, empathetically, and professionally is paramount to building trust with patients who are far from home. Knowledge of Medical Terminology: While you won't be providing medical advice, you must understand basic medical terms to effectively communicate between the patient and the medical team. Excellent organizational and multitasking abilities: You will likely be managing several patient cases at once, each with different timelines and requirements. The ability to prioritize, track details, and stay on top of multiple tasks is critical. Strong interpersonal skills: You'll be working closely with patients, their families, and a diverse team of medical professionals. A compassionate, patient, and professional demeanor is essential for handling sensitive situations and building effective working relationships. Previous healthcare experience (preferred): This would give you a foundational understanding of hospital operations and patient care processes, making the transition into this role smoother. Bachelor's degree (required): A foundational education in a relevant field is required for managing the complexities of this role.
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010. Our reputation is built on a highly personalized and meticulous approach, working only with select surgeons and hospitals in India who meet our quality criteria. This ensures the best medical care and personalized attention for our patients. We have earned several accolades for our customer-centric approach, with patients from over 50 countries trusting us for their medical treatment abroad. Every patient is treated as a member of the IndiCure family. Role Description This is a full-time on-site role located in Navi Mumbai for a Guest Services Coordinator. The Guest Services Coordinator will be responsible for managing guest services, handling phone calls/e-mail/whatsapp messages, maintaining communication, arranging pick-up and drop, updating CRM and providing excellent customer service on a day-to-day basis. The role requires interacting with patients, ensuring their needs are met, and providing support and assistance as required. Qualifications Guest Services and Customer Service skills Phone Etiquette and Communication skills Coordination and related administrative skills Excellent interpersonal and organizational skills Ability to work independently and as part of a team Experience in the healthcare industry is a plus Bachelor's degree or relevant experience in a related field
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach. Role Overview The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience. Key Responsibilities To elaborate the job role, you will: Manage all patient communication: You are the main liaison for the international patients. This includes responding to emails, taking calls, and using various communication channels to answer questions and provide updates. You will be communicating with patients from different countries and cultures, so strong written and verbal communication skills are essential. Handle scheduling and logistics: You'll be responsible for booking and confirming appointments, surgeries, and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously. Coordinate with medical teams: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments. Maintain patient records: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs. Provide personalized support: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure they feel supported and comfortable throughout their medical journey. Required Skills & Qualifications The qualifications listed are crucial for success in this role: Strong Phone Etiquette and Communication skills: You'll be the face and voice of IndiCure. Your ability to communicate clearly, empathetically, and professionally is paramount to building trust with patients who are far from home. Knowledge of Medical Terminology: While you won't be providing medical advice, you must understand basic medical terms to effectively communicate between the patient and the medical team. Excellent organizational and multitasking abilities: You will likely be managing several patient cases at once, each with different timelines and requirements. The ability to prioritize, track details, and stay on top of multiple tasks is critical. Strong interpersonal skills: You'll be working closely with patients, their families, and a diverse team of medical professionals. A compassionate, patient, and professional demeanor is essential for handling sensitive situations and building effective working relationships. Previous healthcare experience (preferred): This would give you a foundational understanding of hospital operations and patient care processes, making the transition into this role smoother. Bachelor's degree (required): A foundational education in a relevant field is required for managing the complexities of this role. Job Type: Full-time Work Location: In person
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach. Role Overview The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience. Key Responsibilities To elaborate the job role, you will: Manage all patient communication: You are the main liaison for the international patients. This includes responding to emails, taking calls, and using various communication channels to answer questions and provide updates. You will be communicating with patients from different countries and cultures, so strong written and verbal communication skills are essential. Handle scheduling and logistics: You'll be responsible for booking and confirming appointments, surgeries, and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously. Coordinate with medical teams: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments. Maintain patient records: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs. Provide personalized support: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure they feel supported and comfortable throughout their medical journey. Required Skills & Qualifications The qualifications listed are crucial for success in this role: Strong Phone Etiquette and Communication skills: You'll be the face and voice of IndiCure. Your ability to communicate clearly, empathetically, and professionally is paramount to building trust with patients who are far from home. Knowledge of Medical Terminology: While you won't be providing medical advice, you must understand basic medical terms to effectively communicate between the patient and the medical team. Excellent organizational and multitasking abilities: You will likely be managing several patient cases at once, each with different timelines and requirements. The ability to prioritize, track details, and stay on top of multiple tasks is critical. Strong interpersonal skills: You'll be working closely with patients, their families, and a diverse team of medical professionals. A compassionate, patient, and professional demeanor is essential for handling sensitive situations and building effective working relationships. Previous healthcare experience (preferred): This would give you a foundational understanding of hospital operations and patient care processes, making the transition into this role smoother. Bachelor's degree (required): A foundational education in a relevant field is required for managing the complexities of this role. Job Type: Full-time Work Location: In person