Customer Relationship Management Developer

Job Title

Location

Department

Job Summary

We are seeking a skilled Zoho Creator Administrator to manage, maintain, and enhance our Zoho Creator applications and related Zoho ecosystem integrations. The ideal candidate will have hands-on experience with Zoho Creator’s Deluge scripting, workflow automation, app customization, and user management, ensuring smooth operations.

Key Responsibilities

1. Application Management

• Administer, optimize, and secure Zoho Creator apps, workflows, and reports.
• Monitor system performance, troubleshoot issues, and ensure data integrity.
• Manage access control, roles, and compliance configurations.

2. Development & Customization

• Design and deploy custom Zoho Creator applications and dashboards using

  Deluge scripting

  .
• Tailor forms, logic, and user interfaces to business needs.
• Integrate with

  Zoho CRM, Books, Desk, People, Analytics

  , and third-party platforms via

  Zoho Flow, APIs, or custom connectors

  .

3. Process Automation

• Analyze workflows and identify automation opportunities across departments.
• Implement scalable, low-code solutions to boost efficiency and reduce manual work.

4. User Support & Enablement

• Serve as the internal Zoho expert and first point of contact for app support.
• Deliver user training, documentation, and troubleshooting guidance.
• Foster adoption of digital tools through best-practice advocacy.

5. Data Governance & Security

• Enforce robust data governance, access policies, and audit trails.
• Manage backups and ensure compliance with data protection standards.

Required Skills & Experience

• Bachelor’s in Computer Science, Information Systems, or related field (or equivalent experience).

• 0 - 2 years

  in

  Zoho Creator administration/development.

• Strong command of

  Deluge scripting

  , workflows, and conditional logic.
• Experience integrating Zoho apps and REST APIs.
• Excellent analytical, communication, and documentation skills.
• Collaborative, systems-thinking mindset.

Preferred Plus

• Experience with

  Zoho One suite

  administration.
• Basic

  JavaScript, HTML, or CSS

  for UI enhancements.
• Familiarity with

  Zoho Analytics

  or BI tools (Power BI, Tableau, etc.).
• Zoho Creator or Zoho One certification.
• Familiarity with Zoho Flow , Zoho CRM , Books , Desk, People, Analytics and REST API integrations.