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Customer Relation Manager

Customer Relation Manager

Rims Marketing

5 - 6 years

50 - 60 Lacs

mumbai new delhi pune

Posted:1 hour ago| Platform:

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Skills Required

escalations customer relationship issue resolution customer service crm software client servicing sales customer support excel marketing marketing activities client relationship management operations portfolio powerpoint communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Expanding the relationship with existing customer by continuously proposing solutions that meet their objectives.

2. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

3. Acquiring a thorough understanding of key customer needs and requirements.

4. Strong communication and interpersonal skill with aptitude in building relationships with professional of all organizational levels.

5. Excellent organizational skills.

6. Resolving issues and problem faced by customers and deal with complaint to maintain trust.

7. Escalating & resolving areas of concern as raised by clients.

8. Experience in sales providing solutions to customers.

9. Ensuring the database is segmented effectively for targeted marketing
activities.

10. Building & maintaining relationships with clients & Key personnel of companies.

11. Attending meeting with clients to build relationships with existing account.

12. Candidate should have knowledge of CRM software.

13. Candidate should have very good communication skills

14. Computer Savvy.

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Customer Relation Manager