Customer Relation Manager

As a Customer Relationship Manager, your role involves developing and maintaining strong relationships with both existing and potential customers. You will act as the primary point of contact for customer queries, issues, and support needs. Your key responsibilities will include: - Identifying customer needs and recommending suitable products/services to drive sales. - Achieving individual and team sales targets through proactive client engagement. - Managing customer accounts and ensuring timely follow-ups. - Coordinating with internal departments (sales, operations, marketing) to ensure smooth service delivery. - Analyzing customer feedback and market trends to suggest improvements. - Handling customer complaints and resolving issues efficiently and professionally. - Maintaining accurate records of customer interactions and sales data using CRM tools. Qualifications Required: - Proven experience in customer relationship management or a related field. - Strong communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment. - Proficiency in CRM software and MS Office suite. The company provides benefits such as cell phone reimbursement, paid sick time, and Provident Fund. The work schedule is on a day shift at the in-person work location. If you are interested in this opportunity, please contact 9072349800 for further details.,