Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Work Location: In person
Company Description APCO HYUNDAI is an exclusive dealership of globally renowned Hyundai Passenger Cars with fully integrated 3-S facilities in North Kerala. As part of the APCO GROUP, we offer peerless customer service and a wide range of Hyundai passenger cars. Our showrooms are equipped with the latest facilities and technology to provide an exceptional customer experience. Role Description This is a full-time on-site role as an Executive Secretary to Managing Director at APCO HYUNDAI located in Kozhikode. The Executive Secretary will be responsible for providing administrative support to the Managing Director, handling clerical tasks, personal assistance duties, managing communication, and arranging travel logistics. Qualifications Executive Administrative Assistance and Personal Assistance skills Clerical Skills including organizational abilities Strong Communication skills for internal and external interactions Experience in handling travel arrangements Efficient time management and multitasking abilities Proficiency in Microsoft Office suite Attention to detail and problem-solving skills Prior experience in a similar role is preferred Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Work Location: In person
Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car Manage and oversee the dealership’s workflow and schedule Call customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Proven work experience as a Service Advisor or similar role A strong understanding of automotive technology and the automotive industry Proficiency with industry-specific software Excellent customer service, interpersonal and communication expertise Strong organizational, decision-making and problem-solving skills Relevant training and/or certifications as a Service Advisor Job Types: Full-time, Permanent Pay: ₹26,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car Manage and oversee the dealership’s workflow and schedule Call customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Proven work experience as a Service Advisor or similar role A strong understanding of automotive technology and the automotive industry Proficiency with industry-specific software Excellent customer service, interpersonal and communication expertise Strong organizational, decision-making and problem-solving skills Relevant training and/or certifications as a Service Advisor Job Types: Full-time, Permanent Pay: ₹26,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Deputy General Manager - Sales and Marketing is responsible for leading and driving the sales strategy across multiple branches of the automobile dealership. The role involves overseeing sales operations, achieving revenue targets, ensuring customer satisfaction, and managing a high-performing sales team. The ideal candidate will have extensive experience in the automobile industry, strong leadership skills, and a proven track record in sales growth. Key Responsibilities: 1. Sales Strategy & Business Growth: - Develop and implement sales strategies to achieve revenue and profitability targets. - Monitor market trends, competitor activities, and customer preferences to adjust sales approaches. - Identify new business opportunities and expand market reach across branches. 2. Branch Sales Management: - Oversee sales operations across multiple dealership branches. - Ensure consistent sales processes, policies, and customer service standards. - Conduct regular performance reviews and provide guidance to branch sales teams. 3. Team Leadership & Development: - Lead, mentor, and motivate a large sales team, including branch sales managers and executives. - Conduct training programs to enhance sales skills, product knowledge, and customer handling. - Foster a high-performance culture with a focus on accountability and results. 4. Customer Relationship & Satisfaction: - Ensure excellent customer experience and handle escalated customer concerns. - Build long-term relationships with corporate clients, fleet buyers, and high-net-worth customers. 5. Sales Reporting & Analysis: - Track sales performance, prepare reports, and present insights to senior management. - Analyze sales data to identify gaps and implement corrective actions. 6. Inventory & Dealership Coordination: - Collaborate with inventory and finance teams to ensure optimal stock levels and financing options. - Work with marketing teams to plan promotions, campaigns, and lead generation. 7. Compliance & Process Improvement: - Ensure adherence to company policies, industry regulations, and sales ethics. - Continuously improve sales processes for efficiency and customer satisfaction. Qualifications & Experience: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). Experience: - Minimum 15 years in the automobile industry, with at least 5 years in a senior sales leadership role. - Proven experience in managing multi-branch sales operations. - Strong understanding of automobile sales, financing, and after-sales services. Skills: - Exceptional leadership and team management abilities. - Strong negotiation, communication, and customer relationship skills. - Analytical mindset with proficiency in sales reporting tools (e.g., CRM, Excel). - Ability to work under pressure and meet aggressive sales targets. Key Performance Indicators (KPIs): - Achievement of monthly/quarterly/annual sales targets. - Branch-wise sales growth and market share. - Customer satisfaction ratings and retention rates. - Team productivity and sales force effectiveness. Compensation & Benefits: - Competitive salary + performance-based incentives. - Medical insurance, retirement benefits, and other perks. Job Types: Full-time, Permanent Pay: ₹75,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025
Deputy General Manager - Sales and Marketing is responsible for leading and driving the sales strategy across multiple branches of the automobile dealership. The role involves overseeing sales operations, achieving revenue targets, ensuring customer satisfaction, and managing a high-performing sales team. The ideal candidate will have extensive experience in the automobile industry, strong leadership skills, and a proven track record in sales growth. Key Responsibilities: 1. Sales Strategy & Business Growth: - Develop and implement sales strategies to achieve revenue and profitability targets. - Monitor market trends, competitor activities, and customer preferences to adjust sales approaches. - Identify new business opportunities and expand market reach across branches. 2. Branch Sales Management: - Oversee sales operations across multiple dealership branches. - Ensure consistent sales processes, policies, and customer service standards. - Conduct regular performance reviews and provide guidance to branch sales teams. 3. Team Leadership & Development: - Lead, mentor, and motivate a large sales team, including branch sales managers and executives. - Conduct training programs to enhance sales skills, product knowledge, and customer handling. - Foster a high-performance culture with a focus on accountability and results. 4. Customer Relationship & Satisfaction: - Ensure excellent customer experience and handle escalated customer concerns. - Build long-term relationships with corporate clients, fleet buyers, and high-net-worth customers. 5. Sales Reporting & Analysis: - Track sales performance, prepare reports, and present insights to senior management. - Analyze sales data to identify gaps and implement corrective actions. 6. Inventory & Dealership Coordination: - Collaborate with inventory and finance teams to ensure optimal stock levels and financing options. - Work with marketing teams to plan promotions, campaigns, and lead generation. 7. Compliance & Process Improvement: - Ensure adherence to company policies, industry regulations, and sales ethics. - Continuously improve sales processes for efficiency and customer satisfaction. Qualifications & Experience: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). Experience: - Minimum 15 years in the automobile industry, with at least 5 years in a senior sales leadership role. - Proven experience in managing multi-branch sales operations. - Strong understanding of automobile sales, financing, and after-sales services. Skills: - Exceptional leadership and team management abilities. - Strong negotiation, communication, and customer relationship skills. - Analytical mindset with proficiency in sales reporting tools (e.g., CRM, Excel). - Ability to work under pressure and meet aggressive sales targets. Key Performance Indicators (KPIs): - Achievement of monthly/quarterly/annual sales targets. - Branch-wise sales growth and market share. - Customer satisfaction ratings and retention rates. - Team productivity and sales force effectiveness. Compensation & Benefits: - Competitive salary + performance-based incentives. - Medical insurance, retirement benefits, and other perks. Job Types: Full-time, Permanent Pay: ₹75,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025
Greet customers and visitors with a warm, professional attitude. Handle incoming calls, answer basic inquiries, and route calls to the appropriate departments (Sales, Service, Spare Parts, etc.). Maintain a log of walk-in customers and ensure they are directed to the appropriate sales or service representative. Schedule customer appointments for vehicle servicing, test drives, or consultations. Maintain a neat, organized, and welcoming reception area. Provide general information about vehicles, dealership services, and promotions (if trained). Assist with basic administrative duties such as data entry, appointment tracking, and follow-up calls. Coordinate with sales and service teams for smooth customer handling. Handle basic customer grievances and escalate when necessary. Manage daily reports related to front office activities and footfall. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person
Greet customers and visitors with a warm, professional attitude. Handle incoming calls, answer basic inquiries, and route calls to the appropriate departments (Sales, Service, Spare Parts, etc.). Maintain a log of walk-in customers and ensure they are directed to the appropriate sales or service representative. Schedule customer appointments for vehicle servicing, test drives, or consultations. Maintain a neat, organized, and welcoming reception area. Provide general information about vehicles, dealership services, and promotions (if trained). Assist with basic administrative duties such as data entry, appointment tracking, and follow-up calls. Coordinate with sales and service teams for smooth customer handling. Handle basic customer grievances and escalate when necessary. Manage daily reports related to front office activities and footfall. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person
A warranty incharge manages warranty claims and spare parts, and is responsible for making major warranty decisions. Manage and monitor warranty processes, claims, and daily warranty operations. Analyze warranty claims and data to determine their accuracy and validity. Manage warranty databases. Communicate with customers, service personnel, and manufacturers. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: total work: 1 year (Required) Work Location: In person
Oversee daily operations of the body shop Coordinate and schedule repairs with customers and insurance companies Ensure all repair work is completed accurately and in a timely manner Maintain and enforce safety protocols and procedures Monitor and manage inventory and supplies Collaborate with other departments to ensure customer satisfaction Conduct performance evaluations and provide feedback to staff Keep up-to-date with industry trends and new technology Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person
Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. Developing and implementing service strategies to enhance customer experience and meet service objectives. Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions. Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development. Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner. Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: total work: 1 year (Required) Work Location: In person
Diagnose mechanical and electrical issues using diagnostic tools and test equipment. Perform routine maintenance tasks such as oil changes, tire rotations, brake inspections, and fluid checks. Conduct repairs on engines, transmissions, steering, suspension, brakes, air conditioning, and other vehicle systems. Interpret technical manuals, service bulletins, and manufacturer guidelines for proper repair procedures. Inspect vehicles to identify wear, damage, or potential safety concerns and recommend corrective action. Ensure all repairs and maintenance are performed in compliance with industry standards and safety regulations. Communicate effectively with service advisors and customers regarding repair timelines, costs, and recommendations. Maintain detailed records of services performed and parts used. Keep work area clean, organized, and equipped with necessary tools and equipment. Stay up to date with the latest automotive technologies and participate in ongoing training and certification programs. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Experience: total work: 1 year (Required) Work Location: In person
1. Sales Management: Drive monthly, quarterly, and annual sales targets for new vehicles. Monitor sales performance and analyze trends to optimize strategies. Develop and implement effective sales strategies and campaigns. Ensure timely follow-ups and customer engagement by the sales team. 2. Team Leadership & Development: Recruit, train, mentor, and motivate the sales team (including team leaders and sales consultants). Set clear targets and KPIs for each team member. Conduct regular performance reviews and skill development sessions. 3. Customer Relationship Management: Ensure a superior customer experience throughout the sales journey. Oversee customer retention, repeat sales, and referral programs. Handle high-value customer interactions and escalations when required. 4. Reporting & Analysis: Prepare daily, weekly, and monthly sales reports. Track conversion ratios, lead sources, and market penetration. Report key metrics to senior management and suggest improvements. 5. Coordination & Compliance: Liaise with OEM representatives and ensure brand guidelines are met. Coordinate with Finance, Insurance, Accessories, and Service teams. Ensure all statutory and company compliance requirements are followed. Key Skills & Competencies: Strong leadership and team management skills. In-depth knowledge of automobile products and market trends. Excellent communication, negotiation, and interpersonal abilities. Proficiency in CRM tools, DMS (Dealer Management Systems), and Excel. Strategic thinking with a results-driven mindset. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Yearly bonus Work Location: In person
Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. Developing and implementing service strategies to enhance customer experience and meet service objectives. Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions. Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development. Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner. Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Uppala, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: total work: 3 years (Required) Work Location: In person
Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. Developing and implementing service strategies to enhance customer experience and meet service objectives. Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions. Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development. Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner. Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Uppala, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: total work: 3 years (Required) Work Location: In person
Sells and delivers a minimum number of vehicles per month. Writes complete sales orders and processes paperwork in accordance with dealership policies. Utilizes dealership sales control and follow-up systems. Attends product and sales training courses as requested by sales manager. Keeps up to date on new products and services within the industry. Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintains a prospect development system. Conducts business in an ethical and professional manner. Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively. Attends sales meetings. Maintains professional appearance. Other tasks as assigned. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid time off Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Schedule: Day shift Work Location: In person
The Senior HR Manager (Generalist) will oversee all HR functions, ensuring alignment with business objectives. With over 10 years of experience, the incumbent will lead HR strategies in talent acquisition, employee relations, performance management, compensation & benefits, compliance, and organizational development. The role requires a strategic thinker with strong leadership skills to drive HR initiatives in a dynamic, Sales and Service -driven environment. Key Responsibilities: Strategic HR Leadership: - Develop and implement HR strategies supporting business growth in the automobile sector. - Partner with senior management to align HR policies with organizational goals. - Lead workforce planning, succession planning, and talent pipeline development. Talent Acquisition & Management: - Oversee end-to-end recruitment of Sales and Service manpower - Enhance employer branding to attract top talent in engineering and construction. - Implement onboarding programs for seamless integration of new hires. Employee Relations & Engagement: - Act as a trusted advisor to management on employee relations, conflict resolution, and disciplinary actions. - Foster a positive work culture through engagement initiatives, feedback mechanisms, and retention strategies. - Address grievances and ensure compliance with labor laws and company policies. Performance & Compensation Management: - Lead performance appraisal systems, goal-setting, and career development plans. - Design competitive compensation structures, including incentives for project-based roles. - Conduct salary benchmarking and ensure equity across roles. Training & Development: - Identify skill gaps and coordinate technical/behavioral training programs. - Support leadership development and mentorship initiatives for high-potential employees. Compliance & HR Operations: - Ensure adherence to labor laws and industry standards. - Oversee HRIS, payroll, and records management for accuracy and efficiency. - Manage HR audits and risk mitigation strategies. Qualifications & Experience: Education: Bachelor’s degree in HR, Business Administration, or related field; Master’s or HR certification Experience: 10+ years in HR generalist roles, with 5+ years in a senior HR position within the service industry, especially automobiles. Technical Skills: - In-depth knowledge of labor laws and industry compliance. - Proficiency in HRIS and MS Office. Soft Skills: - Strong leadership, negotiation, and stakeholder management. - Excellent communication (multilingual proficiency is a plus). - Problem-solving and analytical abilities. Working Conditions: - Office-based with occasional site visits. - May require travel to project locations. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location: In person Expected Start Date: 15/09/2025
Customer Interaction: Greet customers, assess their vehicle repair needs, and provide detailed explanations of the repair process Estimates: Create detailed repair estimates, including labor and parts costs, and communicate these to customers and insurance adjusters as needed Insurance Coordination: Work closely with insurance companies to obtain necessary approvals and ensure timely claims processing Scheduling: Schedule repair appointments and provide customers with accurate timelines for completion Parts Management: Order and track the availability of parts needed for repairs and ensure they are ready for the repair process Quality Control: Inspect repaired vehicles to ensure the quality of work meets industry standards and customer satisfaction Progress Updates: Keep customers informed about the status of their vehicle's repair and address any questions or concerns promptly Documentation: Maintain accurate and organized records of repair orders, estimates, invoices, and other relevant documents Cost Control: Monitor and control repair costs to maximize profitability and minimize waste Conflict Resolution: Resolve customer concerns or disputes in a professional and customer-focused manner Safety: Promote and enforce safety protocols and practices in the bodyshop to protect employees and customers Up-Selling: Identify and recommend additional maintenance or repair services to customers when appropriate Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: Automotive service: 2 years (Preferred) Work Location: In person
Customer Interaction: Greet customers, assess their vehicle repair needs, and provide detailed explanations of the repair process Estimates: Create detailed repair estimates, including labor and parts costs, and communicate these to customers and insurance adjusters as needed Insurance Coordination: Work closely with insurance companies to obtain necessary approvals and ensure timely claims processing Scheduling: Schedule repair appointments and provide customers with accurate timelines for completion Parts Management: Order and track the availability of parts needed for repairs and ensure they are ready for the repair process Quality Control: Inspect repaired vehicles to ensure the quality of work meets industry standards and customer satisfaction Progress Updates: Keep customers informed about the status of their vehicle's repair and address any questions or concerns promptly Documentation: Maintain accurate and organized records of repair orders, estimates, invoices, and other relevant documents Cost Control: Monitor and control repair costs to maximize profitability and minimize waste Conflict Resolution: Resolve customer concerns or disputes in a professional and customer-focused manner Safety: Promote and enforce safety protocols and practices in the bodyshop to protect employees and customers Up-Selling: Identify and recommend additional maintenance or repair services to customers when appropriate Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: Automotive service: 2 years (Preferred) Work Location: In person
Handling and managing Spare parts Department. Ensuring the inventory levels are maintained accurately. Making a list of the parts that need to be purchased. Supervising the shipment issues of the parts ordered. Managing the team members and delegating tasks to them. Overseeing the replacements procedures. Providing training sessions to the new team members. Resolving any inconsistencies for all the purchase orders. Maintaining a strong relationship with the vendors and suppliers. Planning and creating promotional campaigns for aging parts on sale. Ensuring the customers are provided with excellent customer service and satisfaction. Preparing monthly and annual sales part reports. Adhering to all the rules and regulations of the company. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Work Location: In person