DGM Sales and Marketing

Job Description

Deputy General Manager - Sales and Marketing is responsible for leading and driving the sales strategy across multiple branches of the automobile dealership. The role involves overseeing sales operations, achieving revenue targets, ensuring customer satisfaction, and managing a high-performing sales team. The ideal candidate will have extensive experience in the automobile industry, strong leadership skills, and a proven track record in sales growth. Key Responsibilities: 1. Sales Strategy & Business Growth: - Develop and implement sales strategies to achieve revenue and profitability targets. - Monitor market trends, competitor activities, and customer preferences to adjust sales approaches. - Identify new business opportunities and expand market reach across branches. 2. Branch Sales Management: - Oversee sales operations across multiple dealership branches. - Ensure consistent sales processes, policies, and customer service standards. - Conduct regular performance reviews and provide guidance to branch sales teams. 3. Team Leadership & Development: - Lead, mentor, and motivate a large sales team, including branch sales managers and executives. - Conduct training programs to enhance sales skills, product knowledge, and customer handling. - Foster a high-performance culture with a focus on accountability and results. 4. Customer Relationship & Satisfaction: - Ensure excellent customer experience and handle escalated customer concerns. - Build long-term relationships with corporate clients, fleet buyers, and high-net-worth customers. 5. Sales Reporting & Analysis: - Track sales performance, prepare reports, and present insights to senior management. - Analyze sales data to identify gaps and implement corrective actions. 6. Inventory & Dealership Coordination: - Collaborate with inventory and finance teams to ensure optimal stock levels and financing options. - Work with marketing teams to plan promotions, campaigns, and lead generation. 7. Compliance & Process Improvement: - Ensure adherence to company policies, industry regulations, and sales ethics. - Continuously improve sales processes for efficiency and customer satisfaction. Qualifications & Experience: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). Experience: - Minimum 15 years in the automobile industry, with at least 5 years in a senior sales leadership role. - Proven experience in managing multi-branch sales operations. - Strong understanding of automobile sales, financing, and after-sales services. Skills: - Exceptional leadership and team management abilities. - Strong negotiation, communication, and customer relationship skills. - Analytical mindset with proficiency in sales reporting tools (e.g., CRM, Excel). - Ability to work under pressure and meet aggressive sales targets. Key Performance Indicators (KPIs): - Achievement of monthly/quarterly/annual sales targets. - Branch-wise sales growth and market share. - Customer satisfaction ratings and retention rates. - Team productivity and sales force effectiveness. Compensation & Benefits: - Competitive salary + performance-based incentives. - Medical insurance, retirement benefits, and other perks. Job Types: Full-time, Permanent Pay: ₹75,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025