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3.0 - 4.0 years
3 - 5 Lacs
Kolhapur, Pune, Sangli
Work from Office
The Sales Consultant is to sell new Mercedes-Benz vehicles as well as optional extras, accessories, financial services, Insurance. He represents the brand, provides excellent customer service and is the key contact between the customer and the company. The salesperson has to establish and maintain a personal and life long contact and relationship with the customer, thus achieving high customer satisfaction and keeping them loyal to the brand. He provides the customer information and solutions on product and services to meet their needs and desires. He meets sales targets with high customer service standards. Job Designation/Field of Work: 1. Meeting and Greeting 2. Analysis of needs and requirements 3. Product demonstration (static and dynamic) 4. Presentation of offer 5. Handling of objections/ difficult customer interface/ negotiation 6. Closure of sale 7. Delivery of new vehicle 8. Follow-up after delivery, build and enhance customer relationship 9. Build and expand customer database 10. E-Dealer Updating
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Ahmedabad
Work from Office
Why Us? 5 Days working & Flexible timing: We offer a 5-day work week with flexible timing options, allowing employees to balance work and personal commitments. Opportunity for growth: We value employee growth and development and provide opportunities for career advancement and learning through regular training sessions, mentorship, and a supportive work environment. Collaborative work environment: We foster a collaborative work environment, encouraging teamwork, communication, and knowledge-sharing, which enables our team members to achieve their full potential. Competitive compensation and benefits: We offer competitive compensation and benefits packages, including health insurance, paid time off, and a comprehensive employee recognition program, ensuring our employees feel valued and rewarded for their contributions. Work-life balance: We recognize the importance of maintaining a healthy work-life balance and prioritize it by offering flexible working hours and remote work options, ensuring our team members can have fulfilling personal lives while achieving their professional goals. No Hidden Policy: We maintain transparency in our policies, ensuring that our employees are aware of all the company policies and rules, and there are no hidden policies. Training Sessions: We provide regular training sessions for our employees to help them stay up to date with the latest industry trends and technologies and develop new skills. On Time Salary: We ensure that our employees receive their salaries on time, eliminating any financial stress and uncertainty. Sponsorship for Certification: We support our employees' professional growth by sponsoring relevant certifications and training programs, enabling them to stay up to date with the latest industry trends and technologies, and enhancing their skill sets. Annual picnic & celebrations: We organize an annual picnic and celebrations for our employees, providing an opportunity for team building and creating a fun and enjoyable work environment. Agile execution: We use agile methodologies for project execution, enabling us to deliver high-quality solutions on time and budget, and ensuring our clients are satisfied with our services. Job Summary We are seeking a dynamic and confident Telecaller to support our Microsoft License Sales team The ideal candidate should have excellent communication skills in Gujarati, Hindi, and English, and a minimum of 1 year of experience in telecalling or sales You will be responsible for reaching out to potential clients, explaining Microsoft license solutions, and generating leads or sales opportunities. Key Responsibilities Make outbound calls to businesses and prospects to promote Microsoft license offerings. Understand client requirements and provide appropriate Microsoft product solutions. Maintain call logs, follow-up schedules, and customer interaction records. Collaborate with the sales team to close leads and meet sales targets. Explain pricing, packages, and benefits of Microsoft licenses clearly and confidently. Follow up on leads via phone or email and nurture them through the sales funnel. Stay updated on Microsoft products, offers, and licensing terms. Required Skills & Qualifications Minimum 1 year of experience in telecalling, telesales, or IT product sales. Fluency in Gujarati, Hindi, and English is a must. Strong communication, persuasion, and relationship-building skills. Basic understanding of Microsoft products (Office 365, Windows, etc.) is preferred. Ability to handle objections and explain technical terms in simple language. Proficiency in using MS Office and CRM tools. What We Offer Opportunity to grow in the IT sales domain Supportive and professional work environment
Posted 1 month ago
0.0 - 3.0 years
2 - 2 Lacs
Shillong
Work from Office
We are hiring for - Officer Customer Care-Virtual Care Location - Shillong Freshers with very good communication skill, can also apply. Please carry Government Photo ID proof at the interview venue. Job Description : Customer Interaction & Query/Complaints Management - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time to time. Audit & Process Compliance: Adherence to set processes of updating customer interactions in CRMNext & ensuring timely updations of interactions in appropriate systems. Schedule Adherence & Service Productivity standards: Consistently meet the service productivity standards Staff needs to meet the service productivity standards as defined from time to time Other Operational Activities. Other Operational Activities : Maintenance of records / record keeping. Keep self updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality. Adherence to Audit and compliance process as defined. Appropriate attendance record updation
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities Develop and execute strategic plans to identify and secure new business opportunities. Foster strong relationships with key clients. Lead negotiations for major contracts and agreements. Maintain and enhance relationships with existing clients through regular communication and exceptional customer service. Gather feedback from clients to identify areas for improvement and new business opportunities. Spearhead lead generation efforts through market research, networking, and targeted outreach. Develop and implement lead nurturing strategies to convert prospects into clients. Preferred candidate profile B.Sc. / B. Tech / M. Sc. with M.B.A. in marketing specialization. Proven experience in senior marketing management, business development and digital marketing. Exceptional negotiation, communication and presentation skills. Strong leadership and interpersonal abilities. Ability to work both independently and collaboratively in a team. Willingness to travel for client visits frequently.
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities Job Description: Sales Manager SmartAgro, a venture of Eterno Housing Pvt Ltd, is an agro-realty company based in Bangalore, India. We focus on combining agro-realty with premium timber production to generate profitable returns for our investors, while maintaining environmental integrity. Our goal is to provide maximum financial benefits to our customers, driven by sustainable practices and innovative approaches to land and timber management. Job Summary: The Sales Manager will play a pivotal role in driving revenue growth and expanding market share. This individual will manage the sales process from lead generation to deal closure, with a strong focus on understanding consumer behavior, product knowledge, and market trends. Experience in real estate and agri-business management is essential, as well as proficiency in communication, negotiation, and client relationship management. Key Responsibilities: Drive sales in both real estate and agri-business sectors, with a focus on maximizing return for investors. Understand and analyze consumer buying behavior to effectively influence and convince clients. Acquire and maintain in-depth knowledge of the company's projects and services. Identify new market opportunities and generate leads to improve sales growth. Develop and present proposals and quotes to clients, ensuring they meet customer needs and company objectives. Build strong client relationships and ensure consistent follow-ups to maintain high levels of customer satisfaction. Handle objections, negotiate deals, and close sales efficiently within tight deadlines. Manage and track payment collections, ensuring timely processing. Lead the sales team, setting and ensuring the achievement of growth goals. Foster teamwork and motivate the sales team to perform under pressure. Travel regularly to project sites and client meetings, conducting virtual property tours when needed. Skills and Qualifications: Proven experience in real estate sales and agri-business management. Expertise in understanding consumer needs and market trends. Strong negotiation, communication, and presentation skills. Ability to handle objections and close deals effectively. Experience with CRM systems for managing client interactions. Demonstrated ability to develop sales strategies and innovate under market pressure. Strong leadership and teamwork capabilities. Proficiency in marketing, client relationship management, and payment collection. Willingness to travel frequently for client meetings and site visits. Job Challenges: Punctuality & Discipline: Ensure daily morning meetings are conducted on time, with clear goals and strategies outlined for the team. Maintaining Office Working Hours: Implement a system for tracking client interactions, ensuring team members consistently update by end of day. Accuracy in Closing Deals: Oversee high-stakes negotiations with attention to detail, ensuring error-free proposals and contracts. Innovating Under Pressure: Respond swiftly to market shifts, particularly toward sustainability, by developing and implementing new sales strategies
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai, Bengaluru
Work from Office
Seger Overseas is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities: 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Lucknow
Work from Office
Softwarez Technocrew is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Padrauna
Work from Office
Hrd Finance is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Padrauna
Work from Office
Hrd Finance is looking for Sales Officer to join our dynamic team and embark on a rewarding career journey. A Sales Officer is responsible for promoting and selling a company's products or services to customers. The job description typically includes the following responsibilities : 1. Developing and implementing sales strategies to meet company goals. 2. Building and maintaining relationships with clients. 3. Identifying new business opportunities and exploring untapped markets. 4. Conducting market research and analysis to stay updated on industry trends and competitors. 5. Presenting products or services to potential customers and negotiating contracts. 6. Maintaining accurate records of sales and customer interactions. 7. Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences. 8. Achieving or exceeding sales targets and ensuring customer satisfaction. 9. Providing ongoing support to customers and addressing any concerns or issues. 10. Staying up-to-date with product and industry knowledge. The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Satara
Work from Office
NUTRIS CROP SOLUTIONS INDIA PVT.LTD is looking for SO : OFFICER -SALES to join our dynamic team and embark on a rewarding career journey. A Sales Officer is responsible for promoting and selling a company's products or services to customers. The job description typically includes the following responsibilities: 1. Developing and implementing sales strategies to meet company goals. 2. Building and maintaining relationships with clients. 3. Identifying new business opportunities and exploring untapped markets. 4. Conducting market research and analysis to stay updated on industry trends and competitors. 5. Presenting products or services to potential customers and negotiating contracts. 6. Maintaining accurate records of sales and customer interactions. 7. Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences. 8. Achieving or exceeding sales targets and ensuring customer satisfaction. 9. Providing ongoing support to customers and addressing any concerns or issues. 10. Staying up-to-date with product and industry knowledge. The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets.
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Padrauna
Work from Office
Hrd Finance is looking for Customer Care Specialist to join our dynamic team and embark on a rewarding career journey. As a Customer Care Professional, your primary responsibility is to ensure exceptional customer service and satisfaction. You will be the frontline representative of the company, interacting with customers via various communication channels to address inquiries, resolve issues, and provide support. Key Responsibilities : Customer Support : Respond promptly to customer inquiries via phone, email, chat, or social media channels. Listen attentively to customer concerns, provide accurate information, and offer appropriate solutions to meet their needs. Issue Resolution : Investigate and resolve customer complaints or issues in a timely manner, ensuring a satisfactory resolution for the customer while adhering to company policies and procedures. Product Knowledge : Develop a deep understanding of the company's products or services to effectively assist customers with questions, troubleshooting, and product recommendations. Communication : Communicate effectively and professionally with customers, colleagues, and other departments to relay important information, escalate issues when necessary, and collaborate on problem-solving. Documentation : Maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using the company's CRM system or other designated platforms. Customer Satisfaction : Strive to exceed customer expectations by delivering personalized service, demonstrating empathy, and going above and beyond to ensure customer satisfaction and loyalty. Continuous Improvement : Identify opportunities for process improvements or enhancements to streamline customer service operations and enhance the overall customer experience. Compliance : Adhere to company policies, procedures, and quality standards to ensure consistency and compliance with regulatory requirements.
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad, Gurugram
Work from Office
GW Sports App is looking for Customer Support Specialist to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries via phone, email, or live chat Resolving customer issues in a timely and efficient manner Documenting customer interactions and details of the resolution in a customer database Escalating complex issues to higher-level support staff as necessary Excellent customer service and communication skills Ability to handle difficult customer situations with empathy and patience Ability to multitask and manage multiple customer interactions at once Knowledge of the company's products and services Attention to detail and problem-solving skills
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Jaipur
Work from Office
ventureit global solutions is looking for Customer Support Representative to join our dynamic team and embark on a rewarding career journey. As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance and resolving inquiries through various channels, including phone, email, and chat. Your main objective is to ensure customer satisfaction by addressing their concerns, answering questions, and providing information about our products or services. Responsibilities: Customer Interaction: Respond to customer inquiries promptly and professionally via phone, email, and chat. Provide accurate information about products, services, and company policies. Assist customers in navigating our website or using our products/services. Issue Resolution: Investigate and resolve customer complaints, concerns, or issues in a timely and effective manner. Collaborate with other departments to escalate and resolve complex problems. Keep detailed records of customer interactions, transactions, comments, and complaints. Product Knowledge: Stay informed about company products, services, and promotions to provide accurate information to customers. Continuously update knowledge of industry trends and competitors to better assist customers. Communication Skills: Communicate effectively and professionally with customers and internal teams. Clearly articulate solutions and instructions to customers. Team Collaboration: Collaborate with other team members and departments to improve overall customer experience. Provide feedback to the team and contribute to ongoing process improvement. Documentation: Document and maintain customer records with accurate information. Contribute to the development and improvement of customer support resources. Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Work with the team to implement changes based on customer feedback.
Posted 1 month ago
0.0 - 2.0 years
2 - 5 Lacs
Panipat, Gurugram
Work from Office
Wise Business Technologies is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge 10 Adhere to schedules and work efficiently under pressure to meet deadlines
Posted 1 month ago
0.0 - 2.0 years
2 - 2 Lacs
Chennai
Work from Office
We are hiring for - Officer Customer Care-Virtual Care Location - chennai Job Description : Responsible for ensuring zero defect complaints Management for the unit To ensure accurate and error free complaint Management for the complaints received at the call centre pertaining to cards libailities assests etc as they case may be To ensure complete and accurate complaint resolutions within the defined TATS To ensure Process compliance as per the set audit and SQ guidelines TATS Minimum experiences in years 0-2 year, Exposure to banking preferable Note : Carry this post in your mobile to show as gate pass
Posted 1 month ago
2.0 - 3.0 years
5 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
About the team - This will be a part of Quality team What will you be doing Quality Monitoring - Evaluate customer interaction to ensure adherence to company standards and identify areas of improvement Process Improvement - Provide feedback to agents and suggest improvement in processes. Data Analysis - Analyze trends from quality audits and prepare detailed reports. Compliance - Ensure all interactions comply with the regulatory standards of the process. Feedback Mechanism - Implement a structured feedback mechanism for the continuous process requirement. Documentation - Maintain accurate records of the quality audits. What do you bring- Knowledge of quality concepts, terminology, and objectives Knowledge of MS Office, e.g., Word, Excel and Access required Thorough knowledge of the various call center areas and daily duties of personnel within the groups being audited Excellent verbal and written communication skills Proficiency in the online tools required for the position being audited Domain Expertise- consumer relations Excellent verbal and written communication abilities Dependable Critical thinking. Trained and efficient in Processing, Investigation, & Human Trafficking Proficient with reading, writing (spelling), and speaking English Team players Problem solving and analytical skills as they will be reviewing past investigations and entire files. What we offer you: At FIS, you can grow your career as far as you want to take it. Here s what else we offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community A fantastic range of benefits designed to help support your lifestyle and well being
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
Bengaluru
Work from Office
SUMMARY Opening for International Customer Support role in Bangalore, salary upto 5.75 lpa Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Job Requirements: Location: Bangalore (Work from Office) Qualification: Any graduate can apply Shifts: 24*7 Work Experience: Any Graduate fresher with a minimum of 1 year experience in BPO and above can apply. Salary: Fresher Salary: 5.25 lpa Experience Salary: Upto 5.75 lpa Note: Both fresher and experienced candidates can apply for this role. Requirements Excellent English communication skills Open to working in a 24*7 office environment Analytical problem-solving skills Proactive and respectful towards customer's time Good time management skills Benefits Fresher Salary - upto 5.25 lpa Experience salary - upto 5.75 lpa Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
1. Responsible for answering customer support calls for general queries related to products. 2. To provide a quality customer service & support via telephone to ensure that customer's issues & complaints are resolved. 3. To provide quality service to all clients. 4. To provide quality customer assistance via telephone to bring resolution to escalated customer product and service issues. 5. Should be trained and updated in industry specific technology and in client's processes, applications, utilities and products. 6. Maintain high level of expertise, soft-skills and telephone etiquettes. 7. Escalate appropriate issues to team leads. .
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Noida
Hybrid
1) Handling Inbound & outbound calls of customers and engage in conversations to gather feedback. 2) Record and document customer feedback accurately and comprehensively. 3) Maintain a detailed record of customer interactions and feedback in Excel or other designated systems. 4) Analyze customer feedback to identify areas of improvement and report findings to the relevant teams. 5) Escalate any significant issues or concerns to the factory and store departments for prompt resolution. 6) Follow up with customers to ensure their concerns have been addressed and to provide necessary updates. 7) Maintain a professional and courteous demeanor while communicating with customers.
Posted 1 month ago
0.0 - 2.0 years
6 - 10 Lacs
Gurugram
Work from Office
Roles and Responsibilities: As a Business Development Executive in our B2B vertical, your main responsibility will be to acquire new partners and onboard them onto our platform. Your key tasks will include : 1. Sourcing and signing up target merchants quickly and effectively to expand our vendor selection. 2. Creating a robust and accurate profile for every newly registered vendor on our platform. 3. Conducting quality validation and assurance to ensure the credibility of vendor profiles. 4. Verifying data of the vendor profiles, including contact information, service offerings, and pricing. 5. Promoting the products and services of WedMeGood to potential partners. 6. Generating leads and driving revenue through effective sales planning and pitching. 7. Collaborating with cross-functional teams to strategize and optimize the partner acquisition process. 8. Providing excellent customer experience to new vendors onboarded on our website. Skills required : 1. Excellent verbal and written communication skills 2. Target focused individuals who are driven to achieve results. 3. Strong persuasive skills to convince potential partners to join our platform 4. Customer/ Client Interaction
Posted 1 month ago
1.0 - 3.0 years
2 - 2 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
JOB DESCRIPTION Loan Officer (Home Loan) No. of Openings - 15 Salary - Upto 22K Net Qualification - UG/Graduate Interview Mode - Direct F2F Division: Lead Management System Designation : Loan Officer (Home Loan - Sales) Location : Ghansoli (Mahape- Navi Mumbai) Experience : 1-3 years (Sales experience preferred) Other Benefits : Incentives + Annual Bonus + Medical benefits. Min Qualification :- Graduate in any stream | HSC with minimum one year on-Paper Experience. We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets. ROLES & RESPONSIBILITIES: 1. Prospecting with suspect leads. A suspect is a person who hasstill not decided on taking a loan. 2. Converting a suspect to a prospect. Thisinvolvesthe following: * Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. * This will also involve making calls at different times in order to achieve success. * Need Analysis * Eligibility Profiling * Setting up an appointment * Follow up with the prospect post every meeting with the sales officer until conclusion. 3. Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer 4. Responsible for conversion ofsuspectsto prospectsto customers 5. Provide support to the sales team in increasing conversions by: * Prompt calling to allsuspects / prospects * Timely follow up with all prospects * Cordial relationships with the sales officer mapped. * Collaboration with the sales officer in providing feedback. 6. Responsible for complete knowledge of company products and policies as well asthose of competition 7. Responsible for quality of the conversation, which entailsthe following: * Accuracy * Product Knowledge * Appraisal Skills * Punctuality & TOS * TAT commitments 8. Ability to handle objections 9. Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off. 10. Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate. 11. Providing market feedback to the supervisor: It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis--vis the same being charged by a specific competitor. The interview details are as follows: * Days: Monday to Friday (10:00 AM - 2:00 PM) Saturday (10.00 AM -1.00 PM) Note 2nd-Saturday OffRole & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 2.0 years
2 - 5 Lacs
Mumbai
Work from Office
- Gathering requisite data/information via Primary research (On Call). - Ability to use keywords wisely when doing internet research. Requirement : - Position - Customer Interaction Executives (Only Male Candidates) - Timing- Night Shift- 7pm to 4am /8pm to 5am - Typing Speed - Above 20 - Skills - Good computer skills with good hand with Internet surfing & Excellent communication
Posted 1 month ago
6.0 - 10.0 years
12 - 13 Lacs
Chennai
Work from Office
The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future - for today s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries. The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales & Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. How you ll make an impact: You will be supporting Global Projects by adapting HVDC Cyber security for SCADA & HMI & developing architecture & functional descriptions for Functions / Solutions for future HVDC in cyber security technologies. You will be prepare & Perform test case scenarios & participate in FST & supporting projects in resolving the issues related to Cyber security Functions. You will be coordinate with different stakeholders across the business units to get inputs to optimize the Cyber security solutions in HVDC. You will be design & develop a secured network architecture for SCADA system with advanced cyber security features You will evaluate and strengthen the security of any connections to the SCADA network. You will be monitor and validate third party security patches to ensure that reliability of the system is maintained. You will be implementing the security features provided by device and system vendors. You will be performing technical audits of SCADA devices and networks, and any other connected networks, to identify security concerns & conducting physical security surveys and assess all remote sites connected to the SCADA network to evaluate their security. You will be maintaining the test environment with updated software and hardware for current and future use & backup/ Image handling on servers and workstations and patch management. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor s degree in computer science/IT with a minimum knowledge in networking & protections. Candidate should have 6 to 10 years of experience in networking, security, Anti-Virus. Must have Basic knowledge on IEEE / IEC standards. Must have Knowledge & Experience MS Office: Word, Excel. Excellent written and verbal communication skills. Self-starter caliber who could own tasks through to completion. Strong attention to detail. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .
Posted 1 month ago
5.0 - 7.0 years
8 - 12 Lacs
Gurugram
Work from Office
About the Role : We are seeking for dynamic and results-driven Business Product Manager with a strong understanding of AI to join our growing team. In this role, you will be responsible for defining and driving the strategy, roadmap, and execution for creating AI-powered Products & process ecosystem. You will work closely with AI/ML engineers, data scientists, design, business team, and other stakeholders to deliver innovative AI-driven products that meet our customers' needs and drive business growth. We are focusing on someone who has the experience into the Underwritting, Customer Profiling, Customer Segmentations, Credit Score Card Model. The person should have the expertise into the Business side. Preferred candidates are who is working in NBFC and having the experience into the Housing Finance Industry (HFC). Preferred Additional Qualifications : - Experience with AI/ML tools or technologies - Experience in building customer interactions platform - Experience with A/B testing, and user analytics , especially related to AI-powered features - Familiarity with ethical considerations in AI development - Candidate should be more into Implement or nor Developer.
Posted 1 month ago
1.0 - 2.0 years
2 - 2 Lacs
Pune
Work from Office
Hands-on experience in AutoCAD in designing accurate and detailed drawings for mechanical products. Reading and interpreting engineering drawings and Preparing 2D & 3D drawings of the product.to draft 2D/3D sketches models of architectural products
Posted 1 month ago
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