4006 Customer Interaction Jobs - Page 34

Job Title: Voice Support Executive - ISJ UK Project Shift Timing : 10:30 AM to 7:00 PM Please Note: (This will be Under third Party Payroll ) About the Role: We are looking for Voice Support Executives to support our ISJ UK Project. The primary responsibility of this role is to contact Indian clients and assist in the collection of duty fee payments related to their international shipments. Key Responsibilities: Make outbound calls to Indian clients regarding duty fee payments for shipments. Ensure timely follow-up and closure of payment cases. Maintain accurate call logs and update records in the system. Collaborate with internal teams to ensure smooth payment processing and client communic...

Hiring: Inbound Customer Service Executive Location: Goregaon, Mumbai Experience: Minimum 1 year in Customer Service CTC: Up to 4.5 LPA Shift: Day Rotational (for both Male & Female candidates) Key Responsibilities: Identify customer needs and provide appropriate service and support. Update internal databases with relevant information regarding technical issues and customer interactions. Coordinate with internal teams and departments to ensure timely customer query resolution. Inform customers about new features and functionalities; promote digital channels of service. Follow up with customers to ensure issues are resolved within the expected timelines. Maintain customer-centricity in every ...

Key Responsibilities 1. New Store Opening (NSO) Execution • Act as on-ground project coordinator for store setups across multiple cities. • Ensure timely installation of fixtures, branding, IT systems, merchandising, and store readiness. • Liaise with contractors, vendors, and cross-functional teams to meet launch deadlines. • Conduct readiness audits and submit store launch checklists and reports before handover. 2. Initial Store Handholding & Operations • Stay at the new store location for 3045 days (or more) to stabilize operations. • Drive sales during the launch phase, ensuring exceptional customer service. • Implement all retail SOPs related to operations, hygiene, merchandising, and c...

Customer orders Via email & portals SupplyOn, Ariba, WebEDI. Coordinate with Material Planning for timely shipments Manage inventory Customer satisfaction Understand domestic & international freight terms Prepare budgets, market plans & MIS reports

Are you ready to embark on a global career in customer support? We're seeking enthusiastic individuals to join our Voice & Chat Support team. Whether you're a recent graduate or someone looking to switch careers, this is your opportunity to shine on an international platform! Eligibility Criteria Education: Open to both Graduates and Undergraduates. Experience: Freshers with excellent English communication skills are encouraged to apply. Skills: Strong verbal and written communication skills in English. Basic computer knowledge is a plus. What You'll Do Customer Interaction: Handle inbound customer queries via voice calls or live chat in a professional and friendly manner. Issue Resolution: ...

Role & responsibilities We're Hiring: Career Counsellor / Sr. Career Counsellor (Tele-Sales) Are you a dynamic communicator with a knack for converting leads into success stories? Join our fast-growing EdTech team and help students shape their futureswhile you shape yours. What We’re Looking For: - Experience in tele-sales, preferably within the Education, EdTech, BPO. - Proven track record in lead conversion & sales. - Excellent spoken English & communication skills. - Bachelor's degree in any field - Prior experience in outbound or inside sales is a strong plus. Send your resume via DM for consideration. Whats App- 8882827482 Email your resume on – abhishek.r@dbmi.edu.in

As a Service Engineer at our company, you will be responsible for repair and installation work across various locations in India. Your role will involve handling a team to ensure timely completion of projects and equipment installations such as stackers, scissor lifts, forklifts, and forklift attachments. You will also be required to interact with customers to generate business through parts sales and annual maintenance contracts. **Key Responsibilities:** - Repair and installation work for various equipment - Supervising a team to ensure project completion on time - Interacting with customers to drive parts sales and annual maintenance contracts **Qualifications Required:** - ITI / Diploma ...

As a Sales Associate, your role involves understanding customers" needs and identifying sales opportunities. You will be responsible for answering potential customers" questions, keeping up with product information and updates, and creating/maintaining a database of current and potential customers. Additionally, you will be expected to explain and demonstrate features of products and services, as well as upsell products and services. It is essential for you to perform like an All Rounder, covering Store Hygiene, F&B Service, Customer Interaction, and other related tasks. Key Responsibilities: - Understand customers" needs and identify sales opportunities - Answer potential customers" questio...

Role Overview: As a member of the team, you will be responsible for strategic planning and execution in the absence of the Team Lead. Your main tasks will include preparing detailed work plans based on Sales Order deliverables, prioritizing and monitoring project progress, and leading vertical in various CFT meetings. Key Responsibilities: - Monitor the order execution plan for design releases and review the status of the plan with the team. - Ensure the correctness of drawings released from manufacturability and serviceability perspectives. - Participate in technical meetings with other functions. - Implement production and service feedback in designs. - Provide innovative solutions for cus...

Role Overview: As a Customer Service Executive at Bonvive India Limited, your primary responsibility will be to ensure customer engagement, service orientation, and quality of delivery. You will be managing inbound and outbound voice processes, handling customer service inquiries, and identifying and assessing customers" needs to achieve satisfaction. It is essential to have strong phone etiquette, active listening skills, and experience in a service desk ticketing system. Your role will also involve maintaining a positive, empathetic, and professional attitude towards customers, resolving complaints, and keeping users informed of progress. Key Responsibilities: - Manage inbound and outbound...

As a Java Team Lead at Trimurti HR Solutions and Consultancy Services, you will be responsible for leading a team of 3 to 5 developers and testers in the banking domain. Your role will involve client interaction, effort estimation, team handling, and code review. Additionally, you will be required to prepare and review documents, work on web services (SOAP and REST) and API integration, and have experience with tools like Git/SVN and Maven. Key Responsibilities: - Lead a team of 3 to 5 developers and testers - Interact with clients for project requirements - Estimate project efforts - Prepare and review project documents - Conduct code reviews - Work on web services (SOAP and REST) and API i...

As a Customer Support Representative, your role involves interacting with customers through various channels such as phone, email, chat, and social media in a timely and professional manner. You will be responsible for resolving customer issues efficiently to ensure their satisfaction. It is essential to maintain a deep understanding of our products and services to provide accurate information to customers. Your duties also include updating and maintaining customer records in our CRM system, logging all interactions, and ensuring information is up-to-date. Additionally, you will collect and report customer feedback to contribute to the enhancement of our products, services, and overall custo...

As a Customer Support Executive at our company, your role will involve interacting with customers and providing support through various channels. Your responsibilities will include: - Performing activities mentioned in KRA/Position summary based on defined guidelines in SOPs/Runbooks with an understanding of business impact - Adhering to customer security and compliance requirements - Following customer communication etiquettes - Ensuring productivity requirements for the engagement Project/Process are met - Contributing to continuous service improvement plans (CSI) Qualifications required for this role include: - Proficiency in spoken English - Basic knowledge of computer functions - Custom...

As a Salesman at Oro Gold and Diamond in Thrissur, your primary responsibility is to engage customers and drive sales within the luxurious world of gold and diamond jewelry. Your duties include: - Customer Interaction: Provide exceptional customer service by understanding their preferences and guiding them through the exquisite collection of gold and diamond jewelry. - Product Knowledge: Possess in-depth knowledge of Oro's gold and diamond products, including materials, designs, and craftsmanship, to assist customers in making informed purchase decisions. - Sales Targets: Meet or exceed sales targets by effectively communicating the value of Oro's products and closing sales transactions. - V...

As a seasoned Sr. Electrical Engineer at Virbhu India Pvt Ltd, a subsidiary of AK Power Solution (USA) specializing in power electronics, you will be at the forefront of new product development, supporting the design and launch of our cutting-edge products. Your expertise in Electrical Manufacturing, particularly in CSS, PCC, MCC, IMCC, APDFC, VFDs, LV Panels, and Switchgear will be crucial for optimizing product designs while adhering to international standards like IEEE, ANSI, IEC, and IS. **Key Responsibilities:** - **Electrical Integration:** Design electrical schematics, single-line diagrams, layouts, and perform load calculations and fault current analysis using ETAP and EPLAN. - **BOM...

As a Front Office Executive at Naga TVS, you will be responsible for welcoming and assisting walk-in customers at the showroom. Your engaging and cheerful attitude will help you guide customers in understanding their two-wheeler requirements and providing them with product details confidently. You will also play a key role in explaining offers, features, and finance options to customers, ensuring a smooth customer experience by coordinating with the sales and delivery team. Basic record-keeping and follow-ups will be part of your daily tasks. Key Responsibilities: - Greet and attend to walk-in customers at the showroom - Engage customers with a cheerful attitude and understand their two-whee...

We are seeking a highly skilled and customer-focused Technical Support Executive with a strong foundation in networking concepts and a minimum of 1 year of international customer support experience . The ideal candidate will combine excellent communication skills with technical expertise to provide exceptional support to global customers. Key Responsibilities Provide technical assistance and troubleshooting for network-related issues, including LAN/WAN, DNS, DHCP, VPNs, and VLANs. Ensure high-quality customer interactions and resolutions for technical queries in a global environment. Work collaboratively with teams to identify and resolve technical challenges effectively. Stay updated with t...

Key Responsibilities: Handle customer queries through chat in a professional and timely manner. Provide accurate product/service information and resolve issues efficiently. Maintain customer interaction records in the system. Meet performance metrics including response time, accuracy, and quality standards. Collaborate with the team to ensure excellent customer experience.

Job Title: Shift Manager Location: Bangalore Department : Retail Operations Reports To: Store Manager/ Cluster Business Manager We have opening in our Printo retail store based out of Bel road and white field. Job Summary: The Shift Manager is responsible for overseeing daily operations, ensuring smooth workflow, maintaining quality standards, and managing staff performance during their shift. The role requires leadership, problem-solving skills, and the ability to handle customer interactions while meeting operational targets. Key Responsibilities: Supervise and coordinate shift activities to ensure smooth store operations. Monitor and manage staff performance, assign tasks, and provide tra...

Key Responsibilities: Handle incoming customer inquiries in Bengali , ensuring prompt and accurate responses. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions. Maintain customer satisfaction by providing timely updates and follow-ups. Document all interactions accurately in the CRM system. Escalate unresolved issues to the appropriate departments. Achieve individual performance targets (e.g., call resolution rate, customer satisfaction score). Provide feedback and suggestions to improve customer experience Process Cases as per guidelines of the product Address customer concerns, troubleshoot issues, and offe...

Roles and Responsibilities Design and develop innovative products in **hard goods** (home dcor, handicrafts, metal, glass, or wooden categories). Create **PowerPoint presentations**, product sheets, and virtual displays for buyer meetings. Assist in **shop or showroom setup** and product display arrangements for visual appeal. Interact directly with **international buyers** to understand their design needs and preferences. Coordinate with production, sampling, and merchandising teams to ensure design feasibility. Research market trends, colors, and materials to generate new ideas. Maintain organized design files, catalogs, and visual materials.

Roles and Responsibilities: Building and Maintaining Profitable Relationships with key customers. Assist the Banker for the Document Collection. Track on Collection from the Bank & Self-Funding for the future Milestone. Preparing Sale Deed documents, AOS, MOU. Resolving customer complaints quickly and efficiently. Keeping Customers updated on the latest products to increase sale. Extensively follow with bright prospects for future dated appointments Contribute to branch revenue and maintain strong customer centric focus Handling customer queries regarding construction progress and payment details. Resolve customer problems as soon as possible with satisfaction. Maintained close client commun...

To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

Maintaining and updating records of Customer interactions . Handling customer complaints, provide appropriate solutions and alternatives within the time limits. Ability to understand various documents related to sale agreement, sale deed, GPA, POA, Katha documents etc. Facilitate customer for registration and other legal related documentation. MS Office skills Excel , word Power point etc Open to learn and work on AI powered tools to enhance customer experience Follow up on outstanding payment. Interact with financial institutions for documentation. Additional Skills Familiarity with regulations related to the i ndustry/ Department of Stamp Duty & Registration To Liaison with departments lik...

Role Overview: You will be responsible for conducting in-depth research and analysis of potential overseas customers, mainly in Europe, through their websites and online platforms to identify business opportunities, product demand, and company credibility. Additionally, you will create and manage databases of existing and potential overseas customers, interact with European customers via email, calls, or text, handle CRM and KYC, prepare presentations and reports, manage trading accounts and invoices, analyze market trends, and ensure ISO 9001 documentation compliance. You will also participate in audits, calculate pricing for tractor parts, and use international market analysis tools. Key R...