2296 Customer Interaction Jobs - Page 34

DigiRoket is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and complet...

ruturaj enterprises is looking for Customer Service Professional to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations Exce...

We are looking for a results-driven Senior Sales Executive to actively seek out and engage customer prospects for field sales. Identify and develop new business opportunities to drive growth. Build and maintain strong relationships with potential and existing clients. Analyze market trends and develop strategic sales plans. Job Responsibilities: Customer Support, Telemarketing, Communication Handle inbound and outbound customer calls professionally, ensuring efficient communication and excellent customer service experiences. Provide accurate and detailed information about company products, services, pricing, and policies to all customers. Build and maintain strong relationships with customer...

At Bayer we re visionaries, driven to solve the world s toughest challenges and striving for a world where ,Health for all, Hunger for none is no longer a dream, but a real possibility. We re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining impossible . There are so many reasons to join us. If you re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there s only one choice. Therapy Business Manager POSITION PURPOSE: The Therapy Business Manager has the responsibility: To promote Bayer products t...

solar inverter service on site service installation support repairing testing on-grid hybrid lithium batteries Customer support customer management

Monarch group of Hotels hotelsmonarch.com is looking for a dynamic individual for its Reservation Team with Minimum 6 Months experience in job involving customer interaction (Face to face or on call/ mail) Effective Communication (English) Preferably residing in Navi Mumbai or nearby location

Key Responsibilities: Handle incoming customer inquiries in Bengali , ensuring prompt and accurate responses. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions. Maintain customer satisfaction by providing timely updates and follow-ups. Document all interactions accurately in the CRM system. Escalate unresolved issues to the appropriate departments. Achieve individual performance targets (e.g., call resolution rate, customer satisfaction score). Provide feedback and suggestions to improve customer experience Process Cases as per guidelines of the product Address customer concerns, troubleshoot issues, and offe...

Job Summary: We are looking for an enthusiastic and customer-oriented Customer Service Representative (Promoter) to join our team at PUNO. The ideal candidate will ensure visitors have a memorable experience by addressing their queries, assisting them in gameplay, promoting offerings, and maintaining a safe and engaging environment in our game zone and trampoline park. Key Responsibilities: Greet and interact with visitors to provide a warm and welcoming experience. Address customer queries related to games, activities, and facilities promptly and professionally. Assist visitors in understanding and participating in games and activities. Promote and cross-sell games, packages, and other offe...

Responsible for managing and maintaining bookings, handling customer queries, and ensuring a seamless salon appointment experience. Strong communication skills, experience using CRM tools to track and manage customer interactions. Required Candidate profile 1to 5 years of experience in customer support, preferably in the beauty, hospitality, or service industry. Proficiency in CRM tools (e.g., Zoho, Freshdesk, HubSpot, or similar).

We are seeking an experienced L1 Support (Technical Service Desk) professional to join KVC Consultants Ltd, a leading IT sector company. In this role, you will be the first point of contact for clients, providing technical assistance via inbound calls, emails, and chat. Your expertise in troubleshooting software and hardware issues, along with strong communication and customer handling skills, will be crucial in achieving First Contact Resolution and ensuring excellent customer service. Roles and Responsibilities: Answer phone calls, emails, and chat messages from clients regarding technical issues. Troubleshoot software and hardware problems, aiming for First Contact Resolution (FCR). Escal...

Role & Responsibilities Customer Interaction & Escalation Management: Attend escalations and ensure quick resolution. Interact with customers for feedback on GIB products, services, and responsiveness of officers. People Management: Evaluate productivity of all officers/team members on predefined parameters. Provide feedback on productivity and quality. Drive reward and recognition programs to motivate the team. Regularly train team on processes, products, and soft skills. Highlight top and bottom performers through MIS reports. Guide the team on exception scenarios. Ensure adherence to bank PERSONALITY guidelines. Liaise with internal stakeholders (NRI product team, NOC, NRI Program Team) f...

As a Sales Coordinator at Pert, India's leading smart home solutions hub based in Hyderabad, you will play a crucial role in supporting the sales team and ensuring smooth operations. Your responsibilities will include managing customer interactions, coordinating order management, and facilitating material procurement processes. Your strong communication skills, attention to detail, and ability to multitask in a fast-paced environment will be essential for success in this role. Your key responsibilities will involve conducting outbound calls to prospective and existing customers, following up on inquiries, and scheduling product demos to showcase our smart home solutions. You will be responsi...

As a Sales Trainee at Backwater Ripples, you will undergo comprehensive training to develop the skills and knowledge necessary for a successful career in resort sales. You will work closely with the sales team, learning about the resort's offerings, and contributing to the overall sales and revenue objectives. You will participate in a structured training program to gain a deep understanding of the resort's products, services, and sales strategies. Additionally, you will learn about the resort's facilities, amenities, and unique selling points, and develop proficiency in using sales and customer relationship management (CRM) tools. Your responsibilities will include assisting the sales team ...

You will be working as a Mobile Service Technician in Hyderabad for Samsung Mobile Service Repair Center, a company known for its expertise in providing high-quality repair services for Samsung mobile devices. Your primary responsibilities will include diagnosing and repairing mobile device issues, conducting regular maintenance, and ensuring all repairs adhere to Samsung's quality standards. As a Mobile Service Technician, you will troubleshoot hardware and software problems, replace damaged components, and perform tests to verify that repaired devices are functioning properly. It is crucial to maintain detailed records of repairs and effectively communicate with customers to provide clear ...

We are looking for a candidate who possesses exceptional interpersonal skills and persuasive abilities, akin to the "salesman of the year". If you enjoy engaging with individuals and have a knack for influencing others, then this role is tailor-made for you. Your main responsibilities will include reaching out to potential and existing customers via phone calls to introduce our products, address any queries they may have, and ultimately drive sales conversions. It will be crucial to maintain detailed records of these interactions, gather valuable feedback to enhance conversion rates, and contribute towards product improvement initiatives. Understanding the pain points of users and effectivel...

We are seeking a highly professional and customer-focused Senior Process Associate to join KVC Consultants Ltd. In this role, you will be primarily responsible for engaging with customers over phone calls to provide support, resolve issues, and ensure their satisfaction. You will adhere to quality standards and performance metrics, while also skillfully handling difficult situations to build strong customer relationships. Roles and Responsibilities: Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Res...

As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. Product Knowledge: Microsoft Ecosys...

As a Quality Control Specialist, you will be responsible for conducting quality inspections in accordance with engineering drawings and original samples. You will play a crucial role in ensuring that production activities meet the required quality standards, especially in the context of hose manufacturing for compressor applications. Your expertise in compressor units and component manufacturing will be essential in overseeing production and ensuring product quality. In addition to your technical responsibilities, you will also engage in customer interaction and support, collaborating with the sales team to address technical requirements and ensure customer satisfaction. Your role will invol...

As a furniture sales associate, you will be responsible for maintaining updated knowledge of floor inventory, including furniture details and customization options. Your role will involve initiating pleasant interactions with customers as they arrive on the sales floor and answering any questions they may have regarding furniture make, model, color options, and related information. It will be essential to assist customers in finding excellent matches for their needs and negotiate prices within the company's acceptable range for each furniture piece. Good behavior towards colleagues and customers, as well as adherence to store time maintenance and company rules, are crucial aspects of this po...

As a Refrigeration Supervisor at Silver Storm Amusement Park, you will be responsible for leading a team of refrigeration technicians and support staff to ensure the efficient operation and maintenance of our refrigeration systems. With at least five years of experience in the field, you will bring a solid background in refrigeration technology, strong leadership capabilities, and a commitment to safety and regulatory compliance. Your key responsibilities will include supervising and guiding the refrigeration team, providing training, performance evaluations, and mentorship. You will develop and manage preventive and corrective maintenance schedules to enhance system reliability and performa...

As an Executive/Senior Executive - Customer Service at CG Logistics Private Limited in New Delhi, you will play a crucial role in ensuring customer satisfaction through effective communication and coordination. With over two decades of experience in providing end-to-end multimodal logistics solutions, our company takes pride in being a trusted partner for clients across various industries. Your key responsibilities will include handling customer inquiries via phone, email, and chat, promptly addressing concerns, and collaborating with internal teams to ensure seamless logistics support. You will also be responsible for collecting and analyzing customer feedback to identify areas for service ...

As a Door and Window Sales representative, your primary responsibility will be to sell doors and windows to retail or commercial customers. This role will require regular interaction with customers, where your product knowledge and sales skills will be crucial. You will be expected to generate leads, conduct product demonstrations, provide quotes, and successfully close sales to meet targets. Building and maintaining strong customer relationships will also be a key part of your role. In addition to sales activities, you may be involved in managing orders, scheduling deliveries, and providing after-sales support to ensure customer satisfaction. Your attention to detail and ability to effectiv...

You should possess excellent technical abilities, leadership qualities, strong decision-making skills, effective communication abilities, and be adaptable to new technologies. Your responsibilities will include project management, overseeing technical milestone delivery, supporting product architecture, and taking full responsibility for projects. It is essential to understand project requirements, develop suitable design structures, divide projects into subparts, assign tasks to the right individuals, and conduct regular project reviews to ensure timely completion. Analyzing circuit schematics and components, maintaining optimized project files, and staying updated on new technologies are a...

As a CRM Executive at Knox based in Delhi NCR, you will play a vital role in managing and enhancing customer relationships at our one-of-a-kind fitness studio. At Knox, we are dedicated to delivering an unparalleled experience by focusing on personalized service, community engagement, and a results-driven approach to wellness. Your primary responsibility will be to develop and implement CRM strategies that aim to improve customer engagement, retention, and loyalty. This includes maintaining and analyzing customer data to effectively segment audiences and tailor communications. You will also be in charge of planning and executing CRM campaigns such as email marketing, SMS, and in-app messagin...

As a candidate for this role, you will be provided with comprehensive training for the entire project, including configuration and multiple site visits. Your primary responsibilities will involve presenting flat specifications to customers, building relationships with customers and stakeholders to facilitate agreements, and engaging with the technical and marketing teams for possession and gifting activities respectively. You will be tasked with planning and executing the setup, conducting walkthroughs with customers post-possession, and visiting sites and offices as needed. Additionally, you will be responsible for maintaining records of possessions and gifts, handling documentation includi...