10971 Customer Engagement Jobs - Page 3

With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch s ficial targets They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations They should...

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Required technical and professional expertise Guide insurance organizations through modernization journeys by aligning business strategy with digital capabilities across underwriting, claims, and policy administration. Leverage industry acumen to drive automation, improve customer engagement, and implement data-driven risk assessment models that foster resilience and competitive advantage Preferred technical and professional experience None

About the Job: Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator with an overall 7-9 years of experience, to join us as Technical Account Manager for our Telco customers covering Red Hat OpenStack and Red Hat OpenShift Container Platform. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailo...

This Position reports to : Sales Manager - Product Your role and responsibilities In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will meet both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your skills by identifying and developing new sales opportunities. The role will support for the ABB India Ltd for Electrification Smart Buildings Business to be based at Mumbai, India. You will be mainly accountable for: Communicate with cust...

Role & responsibilities Lead partner success initiatives across Product, Managed Services, and SaaS portfolios, ensuring client satisfaction, retention, and growth. Serve as the key relationship owner for U.S.-based partners, engaging with senior stakeholders (VP and above) to align business goals and drive measurable outcomes. Oversee onboarding, delivery, and execution of strategic initiatives in collaboration with cross-functional teams. Conduct QBRs, MBRs, and EBRs; track account KPIs and prepare insightful reports and presentations. Manage and mentor a team of Partner Success Managers and Coordinators, driving performance, collaboration, and professional growth. Support account financia...

managing and enhancing customer relationships, which can include developing and implementing customer retention strategies, analyzing customer data, and serving as a primary point of contact for client inquiries and complaints

JOB DESCRIPTION Job Code Designation Title Role Reporting to About Us matrimony.com Ltd is one of India s largest consumer internet companies and the most trusted matrimony brand in the world with a strength of over 3500 associates in India and abroad. We are Indias first consumer Internet Company to get listed with market capitalization of more than Rs.2000 Crores. matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active mem...

WBO:WBC Customer Service Officer Trade & Forex INTERNAL USAGE No of Vacancies Reports to Customer Service Manager or Branch Head Is a Team leader N Team Size Grade Officer/AM/DM/Manager Business Corporate Banking Department Wholesale Banking Products Sub - Department Location Across India About With branches spread across the country, the branches act as the face of Axis Bank for the corporate customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the wholesale banking produ...

WBO:MWBC-Customer Service Officer CA & CMS INTERNAL USAGE No of Vacancies Reports to Customer Service Manager Is a Team leader N Team Size Grade Officer/AM/DM/Manager Business Corporate Centre Department Wholesale Banking Operations Sub - Department Location Across India About Wholesale Banking Operations With branches spread across the country, the branches act as the face of Axis Bank for the corporate customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the wholesale ba...

WBO:WBC Customer Service Officer Trade & Forex INTERNAL USAGE No of Vacancies Reports to Customer Service Manager or Branch Head Is a Team leader N Team Size Grade Officer/AM/DM/Manager Business Corporate Banking Department Wholesale Banking Products Sub - Department Location Across India About With branches spread across the country, the branches act as the face of Axis Bank for the corporate customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the wholesale banking produ...

About Branch Banking: With branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role: The Cluster Head (CH) heads a network of branches and is responsible for business expansion and growth in the Cluster so as to achieve the topline and profitability goals of the cluster. The CH coordinates with the branch heads to ensure that they are able to respond proactively to th...

RB - Affluent Business:NRI Product, Process & Digital Channels INTERNAL USAGE No of Vacancies 1 Reports to RB-Affluent Business: Head Product, Process & Digital Initiatives Is a Team leader? N Team Size Grade Manager / Senior Manager Business Retail Banking Department International Retail Department Sub - Department NA Location CO About Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions It gives highly personalized services with an expertise driven approach of an investment house with great stability and immaculate execution Affluent Business offer...

About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services The Circle Business and Planning manager assists the circle head in achieving the business targets of the circle The job holder is responsible for creating enablers for the branch resources to attain their business targets The Circle Business and Planning manager also ensures optimum branch and resource productivity apart f...

Job description Location: Bengaluru (work from office) Role Overview We are seeking an experienced Growth Product Manager to join our team and drive product adoption, user engagement, and revenue growth. The ideal candidate will be passionate about using data to identify growth opportunities, optimize user experiences, and build features that deliver measurable business impact. Key Responsibilities Define and own strategic north star metrics to drive growth across current product lines. Lead external growth initiatives across channels to improve lead generation, consideration, and conversion by streamlining processes and reducing friction. Design and execute product-led initiatives such as l...

At BIK, we are wanting to scale up to meet our exponential growth in # of Brands. Currently, have a small team of 3 CSMs These eCommerce Brands come from across geographies like India, UK, US, UAE, Singapore & more. We are looking to add our 4th CSM to handle a diverse set of clients. BIK is doubling the # of brands every quarter, and hence our teams & your career growth opportunities. The only thing that we want in our CSMs are Grit, Determination & perseverance to enable every customer till they feel good about our platform! Your Success Star Metric: NPS PS : BIK has an NPS of 57, if you feel you can take it up, let s chat:) What you will do Delivering excellent onboarding experience. We b...

Job Summary: We are looking for a performance-driven CRM to manage and convert WhatsApp and online leads into successful e-commerce sales. The ideal candidate should have hands-on experience in CRM tools, customer engagement, sales conversions, and post-sales relationship management within an e-commerce environment . Key Responsibilities: Handle and manage WhatsApp, website, and social media leads efficiently. Develop and implement strategies to improve lead conversion rates and customer retention. Train and manage a team of CRM / Sales Executives handling online inquiries. Track customer interactions, sales funnel performance, and follow-up timelines. Coordinate with marketing, logistics, a...

Job Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pincode book along with Pincode Meeting assigned by SKY RM(Virtual RM) . This role involves a comprehensive approach to customer engagement, including meeting, video calling, and telecalling customers. The primary objective is to cross-sell a range of asset and liability products, as well as third-party investment offerings, to deepen existing relationships and acquire new customers with value based relationshi As a Relationship Officer - Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within ...

Job Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pincode book along with Pincode Meeting assigned by SKY RM(Virtual RM) . This role involves a comprehensive approach to customer engagement, including meeting, video calling, and telecalling customers. The primary objective is to cross-sell a range of asset and liability products, as well as third-party investment offerings, to deepen existing relationships and acquire new customers with value based relationship. Qualifications Bachelors or Masters degree in any field with a minimum of 1 year of experience in banking or finance. Strong communication ...

JOB DESCRIPTION Job Code Band: 2 Level(s): Designation Title Team Leader Role Reporting to Manager / Sr. Manager / AGM About Us matrimony.com Ltd is one of India s largest consumer internet companies and the most trusted matrimony brand in the world with a strength of over 3500 associates in India and abroad. We are Indias first consumer Internet Company to get listed with market capitalization of more than Rs.2000 Crores. matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony i...

WBO:MWBC-Customer Service Manager CA & CMS INTERNAL USAGE No of Vacancies Reports to Head CBB Is a Team leader Y Team Size Grade Manager Business Corporate Centre Department Wholesale Banking Operations Sub - Department Location Across India About Wholesale Banking Operations With branches spread across the country, the branches act as the face of Axis Bank for the corporate customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the wholesale banking operations team, Trade C...

WBO:MWBC Customer Service Manager Trade & Forex INTERNAL USAGE No of Vacancies Reports to Branch Head Is a Team leader Y Team Size 1-2 Grade Manager Business Corporate Centre Department Wholesale Banking Operations Sub - Department Location Across India About Wholesale Banking Operations With branches spread across the country, the branches act as the face of Axis Bank for the corporate customers and is, hence, an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the wholesale banking operations t...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Responsibilities: * Manage client relationships through effective communication & data analysis. * Build strong customer engagements with focus on relationship management. Health insurance Sales incentives Performance bonus

About Branch Banking With more than 4100 domestic branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role The City Head - Wealth Specialists is a senior sales leadership role responsible for driving fee revenue generation through mapped Relationship Managers (RMs). This role follows a player-captain model, with 60% individual contribution and 40% team management resp...