3611 Customer Engagement Jobs - Page 2

Description We are looking for enthusiastic Executives/Customer Support Representatives to join our team in India. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information about products and services to customers. Assist customers with troubleshooting issues and provide effective solutions. Maintain customer records and update information in the CRM system. Collaborate with team members to improve customer satisfaction and streamline processes. Handle customer complaints with empathy and resolve issues promptly. Conduct follow-up communications with customers to ensure resolution and satisfaction. Skills and Qualifications 1-3 years of experience in customer support or a related field. Should be IATA certified Excellent communication skills in English ,Tamil and Hindi. Strong problem-solving abilities and a customer-oriented mindset. Familiarity with CRM software and customer support tools. Ability to work in a fast-paced environment and manage multiple tasks effectively. Basic knowledge of computer operations and Microsoft Office Suite. Strong interpersonal skills and the ability to work well in a team.

Description We are seeking a dynamic and motivated Indoor Sales Executive (Female) to join our team in Char Rasta, Vapi. The ideal candidate will be responsible for engaging with customers, understanding their needs, and providing exceptional service to drive sales. This is an excellent opportunity for individuals looking to grow their careers in sales and customer service. Responsibilities Engage with customers to understand their needs and provide suitable product recommendations. Maintain a thorough knowledge of the company's products and services to effectively communicate their benefits to customers. Process sales orders accurately and efficiently while ensuring a high level of customer satisfaction. Follow up on leads generated through marketing efforts and convert them into sales opportunities. Collaborate with team members to achieve sales targets and contribute to overall team performance. Skills and Qualifications Excellent communication and interpersonal skills. Strong customer service orientation with a passion for helping customers. Ability to work in a fast-paced environment and manage multiple tasks effectively. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM software is a plus. Strong organizational skills with attention to detail. Ability to work independently as well as part of a team.

As a Jewellery Sales Executive, you will play a crucial role in a team focused on delivering exceptional service and expert advice to customers regarding exquisite jewellery items. Your passion for jewellery coupled with a profound understanding of precious metals, gemstones, and jewellery trends will be key in engaging customers and establishing strong relationships. Your responsibilities will involve guiding customers through their purchasing decisions to ensure a remarkable shopping experience while achieving sales targets and upholding the store's image and brand integrity. Whether in a luxury boutique or high-end department store, this role offers a rewarding and dynamic opportunity for professional growth within the prestigious jewellery industry. You will be responsible for: - Engaging with customers to discern their jewellery needs and preferences. - Demonstrating in-depth product knowledge and recommending suitable jewellery items. - Assisting customers in selecting unique pieces that align with their style and occasion. - Ensuring high levels of customer satisfaction and fostering long-term relationships. - Meeting or surpassing individual and store sales targets and KPIs consistently. - Staying updated on jewellery trends, products, and brand history. - Displaying and merchandising jewellery items to optimize product visibility and appeal. - Handling customer transactions securely and efficiently using store systems. - Providing post-sale support such as repairs, resizing, and custom orders. - Participating in inventory management and restocking efforts as required. - Collaborating with team members to create a welcoming and professional store environment. - Engaging in training and workshops to enhance sales techniques and product knowledge. Requirements: - Prior experience in luxury retail, particularly in the jewellery sector. - Strong customer service skills and a commitment to exceeding customer expectations. - Excellent communication and interpersonal skills for building customer relationships. - Demonstrated ability to achieve sales targets in a fast-paced retail setting. - Knowledgeable about jewellery materials, gems, and contemporary design trends. - Attention to detail and the capability to maintain presentation standards of jewellery displays. - Flexibility in schedule availability, including weekends and holidays, as needed. Role Level: Mid-Level Work Type: Full-Time Country: India City: Maharashtra Company Website: https://www.talentmate.com Job Function: Sales Company Industry/Sector: Recruitment & Staffing About The Company: TALENTMATE is dedicated to simplifying the recruitment process by providing professionals with a platform that brings together the necessary resources under one roof. Whether you are seeking your next job opportunity or looking for potential employers, TALENTMATE aims to assist you throughout your professional journey.,

As the global market leader in implant hearing solutions, Cochlear's mission is to help people hear and be heard. With more individuals choosing a Cochlear-branded hearing implant system worldwide, we are dedicated to restoring hearing to those suffering from severe hearing loss through our cutting-edge Cochlear Implant technology. This remarkable electronic device, surgically implanted near the ear, is the only product in the world that can restore a sense through innovative technology. Imagine using your expertise to make a difference in people's lives by enabling them to hear again. Join us in our mission to help more individuals experience the gift of sound. Position Overview / Purpose: In this role, you will be responsible for developing and implementing marketing activities in South Asia to drive customer engagement, professional recommendations, and increase service revenue from Cochlear's existing customers (Recipients). Your focus will be on building the service business in India, one of our key strategic pillars. Key Responsibilities include: Customer Engagement: - Develop strategies to enhance customer engagement and map out the recipient's hearing journey - Manage customer database and CRM tools focused on recipients to ensure effective engagement - Identify appropriate channels and platforms for engaging with recipients - Collaborate with sales teams to recruit and manage Cochlear recipient advocates/volunteers - Coordinate the development of regional marketing collateral to ensure message relevance Product Management: - Introduce new products and phase out older ones - Drive upgrade sales by managing the upgrades opportunity funnel - Develop marketing plans and execute promotional, pricing, and launch strategies - Collaborate with cross-functional teams to determine product pricing, configuration, and positioning - Conduct field visits to understand the recipient journey and raise awareness of new products/services Business Model Innovation: - Develop business models for introducing new services that enhance the recipient experience - Utilize customer insights and market analysis to design effective business models - Identify service contracts, online account management, and patient service support models - Measure customer satisfaction through surveys and implement new recipient services initiatives Event Management: - Plan, execute, and manage various events including tradeshows, customer events, and industry conferences - Develop communications to support local events and activities - Organize educational programs, milestone celebrations, and recipient engagement meets - Coordinate logistics for launches, conferences, and manage marketing material inventory Team Role (Team member): - Share and adopt best practices and ideas, fostering a culture of innovation - Drive organizational improvements and promote creative thinking - Ensure quality products and services delivery, contributing to continuous improvement - Suggest system and process improvements for enhanced deliverables - Follow safety procedures and report hazards or incidents Key Incumbent Requirements: - Demonstrated experience in marketing, communications, or advertising - Excellent communication skills and ability to interact with various stakeholders - Strong project management skills and ability to work under tight deadlines - Proficient in negotiation and persuasion - Data-driven decision-making and strong organizational skills - Bachelor's degree in engineering/science and MBA (Marketing) from a premier institute - 8+ years of experience in consumer marketing or B2C marketing in an MNC - Willingness to travel up to 2 weeks a month for fieldwork - Experience in health, consumer/retail, or technology marketing preferred Join Cochlear in our mission to provide the best hearing experience to individuals with moderate to profound hearing loss. As a global leader in implantable hearing solutions, we are committed to leveraging innovation and collaboration to help more people hear and embrace life's opportunities. If you are ready to take on new challenges and contribute to our mission, click the apply button below. #CochlearCareers At Cochlear, we value our employees" contributions and aim to create a supportive and inclusive work environment. Through our internal programs and benefits, we strive to empower our people to thrive both personally and professionally. We celebrate diversity and aim to build a culture where every individual's unique perspectives and experiences are recognized, creating a sense of belonging and enabling our team to reach their full potential.,

As a Substation Automation System (SAS) & Cloud Platform Sales Specialist at Siemens in Thane, Maharashtra, India, you will be an integral part of the SI EA PRO department. Siemens is committed to making the world a more connected and caring place through smart infrastructure and sustainable energy solutions. As part of the SI EA PRO BU Sales team, you will play a crucial role in driving sales and promoting Siemens" substation automation solutions and cloud-based applications. Your responsibilities will include understanding customer needs for developing Substation SAS solutions such as SCADA, utilizing expert knowledge of SIEMENS IED and Protection automation portfolio for selection and proposal making, developing schemes and architectures with required 3rd party products, and commissioning SIEMENS SAS solutions. You will also be involved in service and repairs for these solutions, as well as sales, partner handling, and nurturing activities. In addition, you will be expected to have experience in selling and promoting cloud solutions to energy and utility companies, demonstrating the value of cloud platforms for improving operational efficiency, enhancing customer engagement, and driving revenue growth. You will create trainings, customer presentations, business plans, and target customers along with partners to develop the SAS business model. Travel across India for customer meetings and partner support will be part of your role. Your contribution will be crucial in creating an ecosystem to nurture the new business model, providing inputs for allied needs, and ensuring excellent solutions via partners supported by Siemens. Siemens values diversity, equitable opportunities, and building a workplace that reflects the diversity of society. By bringing your authentic self to Siemens, you will be contributing to creating a better tomorrow. Join Siemens in building the future, one day at a time, and help shape tomorrow with your curiosity and creativity. Your employment at Siemens will be based on qualifications, merit, and business need. Be a part of over 379,000 minds at Siemens dedicated to equality and innovation, and be a part of creating a sustainable future for all.,

As a Marketing Manager - Retail at PALMONAS, you will play a key role in redefining the jewellery experience by leading marketing initiatives to enhance store footfall, increase visibility, and establish strong customer connections. Your responsibilities will include partnering with visual merchandising and retail operations to create immersive brand experiences, aligning store campaigns with digital marketing efforts for a seamless online-to-offline journey, and tailoring strategies for each retail store based on local trends and customer behavior. You will have the opportunity to launch VIP shopping events, community-driven activations, and other engagement initiatives to delight customers and foster loyalty. By leveraging data insights, you will continuously optimize campaigns while ensuring the brand remains fresh, stylish, and relatable. Your focus on ROI-driven execution will involve analyzing budgets, performance data, and identifying areas for improvement to maximize budget effectiveness. The ideal candidate for this role should have at least 3 years of experience in retail marketing, with a preference for experience in jewellery, fashion, or luxury lifestyle brands. A degree in Marketing, Business, or a related field is required, and an MBA is preferred. You should possess proven expertise in both below-the-line and digital-first retail marketing, along with a creative mindset, a strong brand sense, and a deep understanding of customer journeys. Strong communication skills, a high sense of ownership, and an experimental mindset are also essential qualities we are looking for. Joining PALMONAS will allow you to be the driving force behind a bold and rapidly growing Indian jewellery brand. You will have the opportunity to shape customer perception and experience directly, work with a passionate and design-forward team, and be part of a company that is scaling rapidly, offering ample room for personal and professional growth. If you are excited about this opportunity, please send your resume to hr@palmonas.com or abhijna.mukherjee@palmonas.com, mentioning the position you are applying for.,

As a Customer Success Management Specialist at Accenture, you will play a key role in transforming sales processes to create a future-ready and digital B2B revenue engine. Your primary responsibility will be to assess, design, build, and implement best practices related to process, organization, and technology in order to enhance collaborative sales and support roles. Your duties will include providing support for lead and opportunity generation by conducting calls, sending emails, and connecting via social media to generate leads. You will also schedule first meetings for sales and pre-sales, conduct customer surveys, identify participants for events, and raise awareness of products or offerings on behalf of the sales and marketing teams. In this role, it is crucial to ensure that new customers experience immediate success and value by offering technical assistance during the onboarding and post go-live phases. You will coordinate and execute activities with customers through web-based meetings, phone calls, and emails at various stages of onboarding. Additionally, you will be responsible for identifying churn risks, developing retention strategies, collecting and analyzing customer feedback, and resolving customer issues efficiently. To excel in this position, you should hold a bachelor's degree and possess at least 2 years of relevant work experience, preferably in Cloud technology implementation, project management, and support. A proven track record of onboarding and supporting customers to achieve high satisfaction levels, advocacy, and loyalty is essential. Strong communication skills, familiarity with customer success and CRM platforms such as Salesforce and Gainsight, and experience in enterprise, XaaS, cloud, or services space are also desired qualities for this role. Your ability to identify and address potential risks of churn, implement risk mitigation strategies, and collaborate with different departments to integrate risk management practices into daily operations will be critical. By monitoring and reporting on the effectiveness of risk management processes and setting and managing customer expectations, you will contribute to the overall success of the customer success management team at Accenture.,

As a Solutions Engineer, you will have the opportunity to work closely with Manufacturing & Energy industry customers in Delhi NCR, India, showcasing the capabilities of Salesforce applications and platform to drive business outcomes through technology solutions. You will engage with organizations across various sectors, focusing on articulating a compelling business value proposition centered on transformation. Your role will involve communicating the importance of change, positioning Salesforce as a crucial partner in the journey, and emphasizing the necessity of embracing change now. Your typical day will involve conducting discovery calls to understand customer business requirements, collaborating with customers to envision their future on the Salesforce platform, and bringing that vision to life through product demonstrations. You will participate in trainings to enhance your skill set, provide feedback to product teams, and share insights on the business value delivered by the solution with potential customers. Your responsibilities will include leading discussions on how large enterprises can achieve customer success through digital transformation, conducting targeted discovery sessions to identify business challenges, innovating new solutions, and engaging with business users to develop presentations, demonstrations, and prototypes. You will also be responsible for creating roadmaps to guide partners in implementing solutions, presenting the business value to managers and executives, responding to RFPs/RFIs, collaborating with teammates, and demonstrating knowledge of integrating cloud applications with existing business technology. The required skills for this role include a degree or equivalent relevant experience, proven experience in the IT industry focusing on pre-sales or implementation of customer engagement solutions, and a strong emphasis on industry experience in Manufacturing, Energy, or Oil & Gas sectors. You should possess expertise in pre-sales activities, customer engagement solution demonstrations, business analysis, sophisticated solution selling, and communication skills that emphasize needs analysis, positioning, and business justification. Overall, as a Solutions Engineer, you will play a crucial role in driving customer success through digital transformation, leveraging your expertise to deliver innovative solutions and communicate the value of Salesforce applications and platform to a diverse range of customers in the Manufacturing & Energy industries.,

As a Business Management and Customer Engagement Associate at Zantus Nutrition, your primary focus will be on contributing to the long-term growth of Zantus Nutrition products in the assigned territory. You will be responsible for increasing awareness among health care professionals about the crucial role of nutrition in enhancing the quality of life. Furthermore, you will highlight the superiority of Zantus products by providing innovative solutions. Your role will involve developing a comprehensive multichannel customer engagement strategy to acquire new business and expand existing business. By fostering confidence and loyalty among healthcare professionals in Zantus brands, you will play a vital part in the company's growth and success. To qualify for this position, you should be a Science graduate or hold a degree in dietetics/nutrition. Additionally, you should have 1-2 years of experience in detailing to healthcare professionals and selling pharmaceutical products in small to mid-sized pharma/healthcare companies. Strong communication skills are essential for this role. Previous experience in selling in the diabetic space would be advantageous. This position is based in Mumbai, Thane, and Vashi. If you meet the qualifications and are interested in joining our team, please submit your CV to info@zantuslifesciences.com or contact Anu Panickar at +917039641729.,

You will be responsible for developing and maintaining a sales funnel and top deal summary, collaborating closely with Partner Alliances to ensure accurate forecasting. Your role will involve utilizing disciplined pipeline management to build and close deals. Your goals will include being the Sales Champion with clear, measurable, and actionable quarterly revenue forecasts and goals aligned with program ROI. You will serve as the primary point of contact for GSI sales teams on all Partner-related matters and effectively communicate NTT DATA & Partners joint value propositions to sales teams and leadership. Additionally, you will schedule and lead Quarterly Business Reviews (QBRs) and identify underperforming accounts and new target account opportunities, developing and executing recovery plans to regain lost business. Furthermore, you will drive targeted prospecting efforts by collaborating with hardware regional field teams to position Partner & NTT DATA solutions effectively. You will innovate to enhance Partner sales, leveraging Market Development Funds (MDF) for business growth. Your responsibilities will also include planning and executing regional events and customer engagements twice each year, with a focus on Partner + NTT DATA solutions. You will maintain regular performance communication with Alliances, providing feedback on programs, pricing, and sales barriers. Focus will be on growing Device-as-a-Service (DaaS), Managed Print Services (MPS), Factory Services, and Custom Services offerings. There will be opportunities to attend off-site annual Partner hosted Conference or training sessions, potentially international, and you should have a customer-focused approach with a passion for delivering exceptional service. NTT DATA is a $30 billion trusted global innovator of business and technology services. The company serves 75% of the Fortune Global 100 and is committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is recognized as one of the leading providers of digital and AI infrastructure globally. Being a part of the NTT Group, they invest over $3.6 billion each year in research and development to help organizations and society move confidently and sustainably into the digital future. For more information, visit us at us.nttdata.com.,

You are a passionate and proactive Marketing Manager with a minimum of 2 years of experience in the automobile industry. As an ideal candidate, you are a rider and an automobile enthusiast who excels at connecting with customers and leading on-ground brand activities. Your key responsibilities will include developing and implementing marketing strategies within defined budgets, planning and executing customer rides, meet-ups, and outdoor events, engaging with customers at various touchpoints, collaborating with internal teams and vendors for event execution, and building strong community engagement through offline initiatives. To excel in this role, you must have at least 2 years of experience in a similar marketing role within the automobile sector. Your passion for riding and automobiles, excellent communication and people skills, strong planning and execution capabilities, and willingness to travel and manage on-ground events will be crucial for success. This is a full-time position with a day shift schedule. The work location is in Mumbai Suburban, Maharashtra, and you must be willing to reliably commute or plan to relocate before starting work.,

As the Area Manager for International Schools in the West region at Oxford University Press (OUP) in Mumbai, you will have the exciting opportunity to be part of a globally respected institution dedicated to excellence in education. OUP values innovation, integrity, and impact, offering you a chance to work with prestigious international curricula such as Cambridge, IB, and Oxford International Curriculum. Your role will involve managing and growing business across 120+ international schools in the West region, driving double-digit revenue growth with a portfolio worth over 50 million, and providing end-to-end service to schools. Your responsibilities will include order tracking, teaching support, organizing training/workshops, delivering presentations on OUP's print and digital offerings, promoting curriculum products like Oxford International Curriculum and Oxford AQA, and driving adoption of digital products such as MyMaths and Oxford Reading Buddy. You will also be expected to share regular sales forecasts and updates for budget tracking, maintain accurate sales call feedback and adoption logs, and serve as the primary contact for school and distributor queries in the region. To excel in this role, you should have a minimum of 5 years of experience in a relevant industry, strong communication and interpersonal skills, in-depth knowledge of the assigned territory with a willingness to travel extensively, familiarity with the education sector including schools, assessments, and curriculum, and proficiency in Salesforce, MS Excel, and MS PowerPoint. A solution-oriented sales approach with strong customer engagement and presentation skills is essential. Desirable criteria include a preference for candidates residing between Mumbai Central and Bhayander. For any queries relating to this role, please contact shariq.anwar@oup.com. Oxford University Press is committed to supporting diversity in its workforce and ensuring an inclusive environment where all individuals can thrive. Applications from all backgrounds are encouraged as we seek to employ a workforce representative of the markets we serve.,

QAD is seeking a highly motivated and experienced Senior Customer Success Manager (Sr. CSM) to join our dynamic team. As a Sr. CSM, you will play a critical role in ensuring our customers achieve maximum value from their investment in QAD solutions. You will serve as a trusted advisor, guiding customers throughout their journey with QAD, from onboarding and adoption to expansion and renewal. This role requires a strategic thinker passionate about customer success, a deep understanding of SaaS customer engagement, and a proven track record of building strong customer relationships. The Sr. CSM will drive additional value for the customer by proposing new items in the form of additional products or scope, increased users, upgrades, and services to install base customers. In addition, they will serve as an executive escalation resource, a primary information source for the install base customers, and a customer liaison for all QAD functions - Services, support, R&D, and sales. Responsibilities: - Drive Customer Success: Develop and execute comprehensive Customer Success Plans tailored to individual customer needs and business objectives. Proactively monitor customer health, identify potential risks, and implement mitigation strategies. Conduct regular Strategic Business Reviews to assess progress, align priorities, and uncover new opportunities. Champion customer adoption of QAD solutions by driving the creation and execution of effective adoption plans. Ensure customers realize tangible business value and achieve desired outcomes from their QAD investment. - Build Strong Customer Relationships: Cultivate trusted advisor relationships with key customer stakeholders, including executive sponsors. Serve as the primary point of contact for assigned accounts, providing exceptional support and guidance. Proactively engage with customers through various channels, including on-site visits, phone/video calls, webinars, and online communities. Act as a customer advocate within QAD, effectively communicating customer feedback and needs to internal teams. - Drive Growth and Expansion: Identify and pursue opportunities to expand customer usage of QAD solutions and services. Collaborate with sales and marketing teams to develop and execute targeted upsell and cross-sell strategies. Proactively generate leads for new business opportunities within existing accounts. - Operational Excellence: Maintain accurate and up-to-date customer records and documentation. Contribute to the development and refinement of customer success methodologies and best practices. Actively participate in internal knowledge sharing and team collaboration. Serves as customer liaison for all QAD functions - Renewals, Services, Support, R&D, and Sales. Qualifications: - 8+ years of experience in a customer-facing role within the software industry, preferably in ERP or supply chain solutions. - Proven track record of successfully managing and growing a portfolio of enterprise accounts. - Deep understanding of SaaS customer engagement models and best practices. - Strong business acumen and ability to translate customer needs into actionable solutions. - Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with all levels of stakeholders. - Strong analytical and problem-solving skills. - Proactive, self-motivated, and results-oriented. - Bachelor's degree in a relevant field. - CCSM or equivalent certifications are a plus. Ideal Candidate Profile: - Passionate about customer success and thrive in a fast-paced environment. - Strategic thinker with a strong ability to build relationships and influence outcomes. - Proactive problem solver who enjoys finding creative solutions to customer challenges. - Team player with a strong work ethic and a commitment to excellence. - Strong presentation skills, superior communication (oral & written) skills; must be able to communicate for impact and motivate the customer to take action. - Strong organizational/time management skills and the ability to manage multiple priorities simultaneously in a fast-paced environment with little direction. - Goal-oriented and a passion for driving business outcomes. - Ability to adapt to a flexible work schedule, including potential shift work, to effectively support our global customer base. Additional Information: Your health and well-being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set.,

Sales & Marketing Intern Location: Bengaluru (On-site) Stipend: ?8,000/month Working Days: Monday Saturday Working Hours: 10:00 AM to 07:00 PM Duration: 6 Months Openings: 3 About the Company BOZ MEET CONNECT AND TRAVEL PVT LTD is a leading travel company that specializes in group travel experiences. We create opportunities for solo travellers to join curated group trips and make lasting memories and friendships while exploring new destinations. Our mission is to connect people through meaningful travel experiences. About the Internship We are looking for enthusiastic Sales & Marketing Interns who are passionate about travel and eager to gain hands-on experience in the world of sales, customer engagement, and digital marketing. This internship offers a unique opportunity to work with a fast-growing travel company and learn how to convert leads from Instagram and Google Ads into enthusiastic travellers. As an intern, youll support our sales team by engaging with potential leads, answering customer queries, and contributing to the lead nurturing process. Youll also get exposure to real-world marketing strategies, customer relationship management, and the operations behind a travel brand. Responsibilities Assist the sales team in converting leads generated via Instagram and Google Ads into trip bookings. Engage with potential travellers via phone, WhatsApp, email, and Instagram to answer queries and provide trip details. Understand customer preferences and share them with the team to tailor offers accordingly. Follow up with interested leads to keep them engaged throughout the decision-making process. Learn and contribute to improving lead conversion tactics and customer engagement workflows. Collaborate with the marketing team to provide real-time feedback on campaign performance and customer interests. Maintain lead status and updates in internal tracking systems. What Youll Learn Hands-on sales and communication skills Lead conversion and customer relationship management Exposure to Instagram & Google Ads-based marketing funnels Travel industry operations and customer behavior Professional communication and negotiation techniques Requirements Strong interest in sales, marketing, or travel industry Excellent communication and interpersonal skills Comfortable speaking over the phone and responding to messages/emails Self-driven and eager to learn Basic knowledge of Instagram or digital marketing is a plus Fluency in English and Hindi (other regional languages are a bonus) Perks Certificate of Completion Pre-placement offer (PPO) for top performers Mentorship from experienced sales professionals Networking opportunities in the travel and marketing industries Chance to be part of fun and exciting travel planning Show more Show less

As a Presales Intern (Customer Relationship) participating in a paid internship, you will have the opportunity to kickstart your career in sales and customer engagement. This 3-month internship will be located at our studio in Poes Garden. Your responsibilities will include engaging with potential customers via phone to comprehend their needs, contributing to the development of a brand-appropriate voice and tone, collaborating with the sales team to enhance outreach strategies, gaining insights into the complete sales cycle and customer relationship management, and utilizing tools and trackers to ensure a 100% success rate in customer experience. The ideal candidate we are looking for possesses excellent verbal communication and interpersonal skills, proficiency in English, Hindi, and Tamil languages, a keen interest in learning about sales, customer behavior, and our industry, the ability to work both independently and as part of a team, enthusiasm, a positive outlook, and a strong work ethic. Additionally, comfort with making outbound calls is essential for this role. During this internship, you will receive a 3-month paid experience, hands-on training, and mentorship from seasoned professionals. You will also have the opportunity to significantly contribute to our sales efforts, develop crucial skills in communication, negotiation, and customer understanding, and potentially explore flexible working hours and hybrid modes on a case-by-case basis. To apply for this position, please respond to this post or share your current CV and contact details with ramya@dakshinamsarees.in. Please note that final year candidates will be considered for this opportunity.,

Description We are seeking a motivated and dynamic Field Sales Executive to join our team in India. The successful candidate will be responsible for driving sales and expanding our customer base within the assigned territory. Responsibilities Identify and develop new business opportunities in the assigned territory. Build and maintain strong relationships with existing and potential clients. Conduct market research to understand customer needs and market trends. Prepare and deliver effective sales presentations and product demonstrations. Achieve and exceed sales targets and KPIs set by the management. Collaborate with the marketing team to develop effective sales strategies. Provide feedback on customer needs, market trends, and competition to the management. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. 1-3 years of experience in field sales or a similar role. Strong communication and interpersonal skills. Ability to build rapport and establish relationships with clients. Proficient in using CRM software and MS Office Suite. Strong negotiation and closing skills. Self-motivated with a results-driven approach.

Job Title: Supervisor, WFM Role and Key Responsibilities: Understanding of Capacity Plan, scheduling and rostering. Since this is a supervisory and client-facing position, the candidate must be able to communicate effectively. Avaya CMS is required, and Verint is preferable. Team Handling experience is mandatory. Must understand Billing & Invoicing. Advanced Excel knowledge to deal with data and develop reports; knowledge of VBA and Power BI will be an advantage. Skill-Based Scheduling for in-house agents Define agents according to skills and proficiencies Compares over/under staffing with total staffing hours. Measures the effectiveness and quality of scheduling. Review the projected performance for the sites on a near term basis. i.e. weekly/ fortnightly. Build, review and plan requirements based on forecasting information for production headcount by day by interval for the supported time frame (requirements base don KPI such as in and out of office shrinkage. Review the projected scheduled performance and review over/ under. Take corrective action on the over/ under analysis and make recommendation on schedule changes, reskilling, realignment of agents across sites Review DOW and Intraday Patterns and Support VTO/OT/PTO requests AHT profiling Assumption Management and Support admin features of schedules tools to include rules. Key Skills and knowledge: Knowledge of Advanced Excel to work on data and create reports; Knowledge of VBA will be an added advantage Graduate with Contact Center experience and good communication skills. People management experience. Proficiency in multi-tasking and engaging multiple stake holders at a time in a multiskilling environment. Strong process and mathematical orientation Root Cause Analysis, proactive management & data presentation Analytical bent of mind and strong process and mathematical orientation Knowledge of Contact Centre methodologies and operational principles. Complete understanding of overall operational activities including phone, email, chat, community and social media support. Effective communication skills. Advanced knowledge of MS products, particularly Excel, PowerPoint. Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decision in time sensitive ambiguous situations

As a Salesperson at Tanzee Infotech, you will be an integral part of our team, based in Sahibzada Ajit Singh Nagar, India, specializing in sales support, inside sales, and back-office work. With over 8 years of experience in the international sales market, Tanzee Infotech has established itself as a key player in helping companies increase revenue through cost-effective product and service selling. Our focus on exceptional customer support via chat, calls, and emails sets us apart, with a strong emphasis on client engagement, lead generation, meeting scheduling, cold calling, and prospecting. Your role as a Salesperson will be full-time and on-site, requiring you to take charge of product and service selling, meeting scheduling, lead generation, client engagement, cold calling, and prospecting as part of your daily tasks. Your contribution to the team will be crucial in driving our sales efforts and ensuring client satisfaction. To excel in this role, you should possess Sales Support, Inside Sales, and Customer Engagement skills. Experience in cold calling and lead generation will be beneficial as you navigate through various sales activities. Excellent communication and interpersonal skills are essential for building lasting relationships with clients. Your ability to work effectively in a team environment, coupled with strong negotiation and persuasion abilities, will be key to your success. Proficiency in CRM software and Microsoft Office Suite is necessary to streamline your daily tasks and enhance productivity. While previous experience in the sales industry is a plus, we welcome candidates with a Bachelor's degree in Business Administration or a related field who are eager to learn and grow in a dynamic sales environment. Join us at Tanzee Infotech and be part of a team that is dedicated to driving sales success and delivering exceptional customer service.,

The Sales Manager position at NoBroker Technologies Pvt Ltd requires an experienced professional to independently close real estate deals. As an Associate Cluster Head, you will manage high-quality leads, nurture client relationships, and ensure deal closures without pre-sales support. This role is target-driven and entails collaborating with senior management to drive business growth. Your key responsibilities will include managing and converting approximately 100 prime-quality leads each month, owning the sales funnel from lead qualification to deal closure, and consistently meeting or surpassing monthly sales targets. By delivering exceptional client experiences, addressing objections effectively, and maintaining accurate sales records, you will contribute to the company's success. The ideal candidate should have a minimum of 5 years of sales experience, preferably in real estate, with a proven track record of closing deals. Experience in similar roles such as Closing Manager with developers or senior/expert TL/CA in CP firms is highly valued. Strong communication skills, both verbal and written, along with negotiation expertise, are essential for this role. By staying informed about market trends, property values, and competitor offerings, you will be able to provide clients with well-informed options. Regularly updating performance metrics and collaborating with the AGM/GM will be crucial in achieving success in this role. If you have demonstrated sales expertise in other industries and possess the necessary qualifications and skills, we encourage you to apply for this exciting opportunity.,

Description We are seeking a motivated Inbound Sales Executive to join our dynamic team in India. The ideal candidate will be responsible for handling inbound inquiries, nurturing leads, and converting prospects into customers. This role requires a proactive individual with a passion for sales and a strong desire to meet and exceed targets. Responsibilities Engage with potential customers through inbound calls and emails to understand their needs and provide suitable solutions. Conduct product demonstrations and explain features and benefits to prospects. Maintain and update customer records in the CRM system. Achieve monthly sales targets and contribute to team performance. Collaborate with the marketing team to optimize lead generation strategies. Skills and Qualifications 2-3 years of experience in sales or customer service roles, preferably in a B2B environment. Excellent communication and interpersonal skills. Strong negotiation and persuasion skills. Proficiency in using CRM software and MS Office Suite. Ability to understand customer needs and provide appropriate solutions. Strong analytical and problem-solving skills.

We are seeking a highly experienced Senior Field Applications Engineer with a strong background in electrical or computer engineering. You will leverage your expertise to provide customer-facing technical support, from architecture definition to tape-out of complex SoCs, addressing implementation challenges on advanced process nodes. This role requires excellent communication and interpersonal skills, along with an understanding of functional safety standards and RAS/reliability for enterprise markets. Roles & Responsibilities: Provide technical leadership and support in a customer-facing role . Support the design and implementation of complex SoCs (System-on-Chips) , from architecture definition through to tape-out. Address and resolve implementation challenges on advanced process nodes . Effectively engage with customers, colleagues, and partners at all levels to ensure project success and customer satisfaction. Act as a subject matter expert, guiding customers through technical complexities and offering optimal solutions. Skills Required: Experience in designing or supporting complex SoC , from architecture definition to tape-out, addressing implementation challenges on advanced process nodes. Understanding of RAS (Reliability, Availability, Serviceability) and reliability for enterprise and infrastructure markets is a plus. Understanding of functional safety standards and certification . Excellent communication and interpersonal skills , with the ability to effectively engage with customers, colleagues, and partners at all levels. Strong problem-solving and analytical abilities to tackle intricate technical issues. QUALIFICATION: Master's degree in Electrical Engineering, Computer Engineering, or related field.

As a Brand Manager, you will be responsible for leading the development, positioning, and growth of our brand. Your role will involve driving brand strategy, managing campaigns, and ensuring consistent messaging across all channels to enhance brand equity and awareness. Your key responsibilities will include developing and implementing brand strategies to achieve business objectives, overseeing brand positioning, messaging, and visual identity, planning and executing marketing campaigns, conducting market research and competitor analysis, collaborating with cross-functional teams for cohesive brand communication, monitoring brand performance and analyzing campaign metrics, managing external agencies and vendors, and driving customer insights and engagement to strengthen brand loyalty and awareness. To excel in this role, you should possess a Bachelor's/Master's degree in Marketing, Business, or a related field, along with at least 7 years of experience in brand management, marketing, or related roles. You should have a strong understanding of market research, consumer behavior, and branding principles. Additionally, excellent project management, organizational, and communication skills are essential. Proficiency in analyzing data, translating insights into actionable strategies, and demonstrating leadership and collaboration skills is crucial. A creative mindset with attention to detail and brand aesthetics will also be beneficial in this position.,

You will be joining Reliance JIO Infocomm Ltd for a full-time ONROLL position as a Direct Sales Executive for Jio optical fiber in Coimbatore. Your primary responsibility will be to acquire and onboard customers in the assigned territory, ensuring customer document collection, order collection, and obtaining building permissions. You will play a crucial role in driving customer engagement and enhancing their experience by informing them about the company's products, services, and offers. Managing inbound and outbound customer calls promptly, identifying customer needs, and providing relevant information will be essential aspects of your role. To excel in this position, you should have any sales experience or be a fresher with a minimum qualification of Diploma or Any Graduate. Possession of a two-wheeler, valid license/LLR, and a smartphone is mandatory. You should be interested in direct field sales and have a willingness to engage with customers effectively. The compensation for this role includes a salary of INR 18,000 per month along with incentives. Additionally, you will be eligible for benefits such as internet reimbursement and Provident Fund. The working hours are during the day shift, and the job type is full-time and permanent. To be successful in this role, you must be willing to relocate to Coimbatore, Tamil Nadu, and reliably commute to the specified work location. If you are enthusiastic about sales, customer engagement, and driving business growth, this opportunity at Reliance JIO Infocomm Ltd could be the perfect fit for you.,

As a Sr. Sales Engineer specializing in CAD/CAM Solutions and 3D Printing, located in Pune, with 2-6 years of experience, your role will involve promoting and selling cutting-edge products such as Dassault Systmes Discovery Studio and Materials Studio, Bio 3D printers, Stratasys 3D printers, and Artec 3D scanners. Your main responsibility will be to drive revenue by identifying and pursuing sales opportunities within the designated market segment. Your primary tasks will include developing a deep understanding of the products and their applications, devising effective sales strategies to reach sales targets, engaging with key stakeholders to provide tailored solutions, generating leads through various channels, preparing compelling proposals and presentations for clients, negotiating and closing sales deals, conducting market analysis to provide insights to the management team, and collaborating with internal teams for seamless customer support. To qualify for this position, you should have a Bachelor's degree in engineering, science, or a related field, a proven sales track record in scientific, biotechnology, or 3D printing industry, strong technical knowledge of the products, excellent communication and presentation skills, the ability to build and maintain customer relationships, negotiation skills, self-motivation, and willingness to travel as required. Join our team as a Sr. Sales Engineer and be part of an innovative company that is revolutionizing the CAD/CAM Solutions and 3D Printing industry.,

Job Description: YoHo Designs is an interior design company based in Bengaluru, offering comprehensive solutions for home interiors. Our team of designers create innovative and aesthetically pleasing designs to enhance the beauty of homes. Founded by visionary entrepreneurs, YoHo aims to establish itself as a $100 million brand in a span of two years. We provide a wide range of affordable and durable interior design options and are committed to expanding our presence to multiple cities, with plans to grow our team to 100 employees and establish three experience centers in Bengaluru within a year. We are currently seeking a full-time Interior Design Sales Associate to join our team in Bengaluru. In this role, you will be responsible for engaging with clients, understanding their design requirements, presenting suitable design solutions, and effectively closing sales. Your daily tasks will involve conducting client consultations, creating and presenting proposals, collaborating with our design team, and ensuring customer satisfaction throughout the design process. We are looking for individuals with exceptional communication skills, a strong sales background, and a genuine passion for interior design. Qualifications: - Proficiency in customer engagement and client consultation - Demonstrated sales acumen with a proven track record of closing sales - Understanding of interior design principles and the ability to articulate design options clearly - Excellent communication and interpersonal skills - Ability to collaborate and coordinate effectively with design teams - Enthusiasm for interior design and a creative mindset - Willingness to work on-site in Bengaluru - Prior experience in retail or interior design sales would be advantageous - A Bachelor's degree in Interior Design, Business, or a related field is preferred, though not mandatory Join YoHo Designs and be part of a dynamic team dedicated to creating exceptional interior design solutions for our clients. If you have a flair for sales, a passion for design, and the ability to thrive in a fast-paced environment, we would love to hear from you.,