3587 Customer Engagement Jobs - Page 6

You will be responsible for connecting with parents or adult learners and inviting them to personalized 1:1 video counseling sessions. In these sessions, you will deliver value-packed counseling, address concerns, and guide decision-makers towards enrolling in our transformative programs. It will be your duty to own the end-to-end sales funnel, ensuring precision and persistence from the first touch to final conversion. PlanetSpark is a company with a mission to nurture the next generation of confident speakers and creative writers. Operating globally across 11 countries, we offer live 1:1 personalized classes on public speaking and creative writing taught by the top 1% of teachers. Our students engage in a variety of activities such as debates, creating YouTube videos, starting podcasts, performing stand-up comedy, writing mystery stories, and developing into confident and fearless speakers. With a focus on communication skills, we aim to become the global leader in this segment. As a "Series-A" startup backed by top VCs and experiencing a 30% month-on-month growth, we have established our presence in India, the Middle East, North America, and Australia. Join our team of passionate individuals, consisting of over 500 young and energetic members and 400+ expert teachers, on our exciting journey to build a beloved brand that empowers children to make a difference in the world.,

As a Technical Solution Specialist at NowPurchase, you will play a vital role in revolutionizing the Metal Manufacturing industry by conducting trials and optimizing foundry processes. Your expertise in foundry processes, particularly melting, will be crucial in ensuring high productivity and resilience to failure. You will collaborate with metal manufacturers to enhance their manufacturing processes and reduce production costs while maximizing benefits. Key Responsibilities: - Conduct 20+ trials monthly for value-added products, including CarbonMax, MagMax, GraphiMax, BariMax. - Plan and execute trials of raw materials in foundries to optimize production costs and benefits. - Communicate effectively with foundries to gather input, share findings, and improve raw material consumption. - Collaborate with the R&D team to scale successful trials into sustainable production processes. - Document and analyze trial results, providing comprehensive reports and recommendations. - Create cost-benefit analysis and collaborate closely with Sales & Business Development to demonstrate savings via MetalCloud software. - Address quality complaints, negotiate pricing, terms, and conditions with clients for profitable deals. - Visit potential and existing clients in the foundry industry to promote products and services. Your day-to-day responsibilities will involve conducting and analyzing trials for value-added products, optimizing foundry processes, collaborating with R&D for scalability, and engaging with customers to address quality concerns and provide technical support. Qualifications & Experience: - Bachelor's degree in mechanical/metallurgical engineering. Master's degree (M.tech/ MBA) will be an added advantage. - Minimum 1 year of experience in a similar role at other foundry chemical & alloy companies. Compensation & Benefits: - Competitive compensation based on candidate suitability. - Medical insurance benefits for family members. - Generous leave structure, including maternity & paternity leaves. - Snacks provided on-site. Possible Growth Path: - Executive/Senior Executive-Technical Solutions > Assistant Manager/Deputy Manager-Technical Solutions > Manager-Technical Solutions. Hiring Process: - Screening of applicants & telephonic discussion with HR. - Face-to-face/Video discussion with Hiring Managers. - Final round interview with Directors. - Email communication on final feedback. The hiring process is efficient and transparent, typically completed within 15 days. Joining the NowPurchase team offers exciting opportunities to contribute to the platform's growth and success.,

Role & responsibilities Relationship Management : Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment Identify current and potential relationship with additional revenue potential and grow business volumes for larger share of customer wallet Generating Incremental Business Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc Proactively sell the full range of consumer and commercial product to current and potential Relationships Increase CASA balance in allocated portfolio either through Deepening or Acquisition Driving higher product and channel penetration to deepen mapped relationships and to increase customer relationship value with the bank Customer Engagement: Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values Face to the client and First person Responsible for service and sales satisfaction of mapped client Investments To analyze financial needs of the customers and offer appropriate product with utmost transparency Audit & Compliance Adherence to the Banks policy on acquisition/BSA/KYC etc as well as compliance requirements of regulatory authorities (RBI/SEBI/AMFI/IRDA, etc)

You will be responsible for leading discussions with prospects/existing customers to deeply understand their solution needs. Your role will involve preparing and delivering differentiated solution presentations, demos, or technical proposals. Utilizing multiple channels such as phone, presentations, and online demos, you will sell the value of Cargoes Products. Building strong relationships with partners to identify and capitalize on opportunities, as well as attending industry events, will be crucial aspects of your position. Furthermore, you will conduct competitor analysis to provide valuable insights into the sales plan and strategies to outperform the competition. Managing and/or delivering technical validation activities, including Proof of Concepts and Pilot projects, will also fall within your responsibilities. Responding to RFIs or RFPs, preparing proposals, and effectively pitching Cargoes Products with key differentiators will be key tasks. Collaborating with the Product team to relay customer/market feedback and prioritize requirements/issues will be essential. Additionally, you will hand over signed customers to the on-boarding team while maintaining customer relationships. Coordinating with commercial and marketing teams for pricing and marketing activities will also be part of your role. Meeting monthly/annual business targets, such as acquiring new customers, generating new sales revenues, and managing renewals, will be critical for success. As an ambassador for DP World, you are expected to promote positive behaviors in line with DP World's Our Principles, values, and culture. Ensuring the highest level of safety in all activities, adhering to DP World's Code of Conduct and Ethics policies, and performing any other assigned duties are also integral parts of the role. In terms of qualifications, experience, and skills, the ideal candidate should possess a Bachelor's degree in computer science, business administration/economics, or logistics. A minimum of 3-5 years of experience in SaaS cloud solution sales of ERP/CRM or logistics solutions is required. Strong skills in proposal preparations, customer presentations, demos of solutions, effort estimation, and other pre-sales activities are essential. A solid understanding of industries such as Freight Forwarding, Transportation, and Logistics is necessary. You should bring a consultative approach, commercial awareness, and a strong customer orientation to map customer needs into the solutions offered. Being result-oriented and able to achieve business targets in new and challenging market conditions is crucial. Team orientation, exceptional interpersonal and communication skills (both written and verbal), multitasking abilities, and effective management of multiple customer engagements with high responsiveness are key attributes. The ability to work independently, a strong focus on customer needs and solution fitment, and a passion for driving pre-sales business activities to develop and grow the business for Cargoes products are highly valued. Additionally, holding a certification in International Freight Forwarding, Logistics, and Transportation is preferred.,

As a Project Leader based in Gurugram, you will be responsible for overseeing large-scale infrastructure projects, demonstrating exceptional leadership, strategic thinking, and strong commercial and contract negotiation skills. Your proactive approach will be crucial in successfully managing complex infrastructure projects and ensuring their timely completion. Your responsibilities will include: - Leading complex infrastructure projects by developing detailed plans, ensuring quality control, and managing risks. - Coordinating cross-functional teams for effective execution and timely delivery. - Designing tailored solutions aligned with client needs, overseeing commercial negotiations, and maintaining strong relationships through proactive engagement. - Ensuring compliance with deferred service revenues and managing required documentation with auditors and the finance department. - Identifying new business opportunities, maintaining a strong pipeline, and implementing strategies for revenue growth while monitoring market trends. - Developing retention strategies, addressing customer concerns promptly, and conducting regular engagement reviews to enhance loyalty. - Assessing and selecting partners based on predefined criteria, monitoring their performance, and collaborating to ensure service quality. - Developing and delivering training programs for partner project managers, assessing effectiveness, and providing ongoing support to ensure project requirements are met. - Owning the full lifecycle of large and complex infrastructure projects across private, public, and hospitality sectors. In addition, you will: - Travel to job sites as needed. - Identify capability gaps and ensure they are addressed. - Raise flags on projects at high risk of missing customer milestones and drive internal alignment with project delivery manager and senior stakeholders on action plans. - Provide feedback to business and engineering teams on processes and products impacting customers in the field. - Work across all internal groups necessary to achieve successful customer outcomes. Qualifications: - Bachelor's degree in Engineering, Business Administration, or a related field. - 12-15 years of experience in project management, specifically within the infrastructure sector. - Proven track record of managing large and complex projects. - Strong commercial and contract negotiation skills. - Excellent leadership and team management abilities. - Exceptional communication and interpersonal skills. - Ability to work under pressure and meet tight deadlines. - Proficiency in project management software and tools. Join Lutron Electronics, the worldwide leader in innovative lighting control and shading solutions, where you can build your career in a dynamic, technology-driven organization. Enjoy competitive compensation and benefits while exploring opportunities for continued growth and education. Make a difference every day with Lutron. Visit www.lutron.com for more information.,

Role & responsibilities Experience in Document Verification (DVU / KYC) in the Banks Account Opening Unit Video KYC Exposure: Must Team Handling: A team of 15-20 officers Products Handled : Saving and Current Account Location: Goregaon, Mumbai Exposure preference: Private Sector Bank

As a Corporate Loyalty Specialist, your primary responsibility will be to handle tele sales and acquire new accounts. This includes tele calling to generate sales leads, prioritizing sales leads from pre-qualified lists, analyzing corporate databases to identify potential call targets, preparing sales call scripts, and conducting welcome calls for new contracted customers. It will also involve documenting sales call outcomes, processing converted sales leads in the LH/ LH Group CRM, and coordinating account management for the SME segment. In terms of account management, you will be required to activate new corporate accounts, monitor account activity and customer behavior, follow up on open sales leads and inactive accounts, and identify potential corporate customers for engagement. Additionally, you will need to collaborate with the Account Management team, conduct competition benchmarking, and provide dedicated support for leisure and group patrons. To excel in this role, you should have a minimum of 5-7 years of experience in inside sales or tele sales, with a proven track record of meeting or exceeding sales targets. A comprehensive understanding of the travel industry and related subjects will be advantageous. Your contributions will play a vital role in driving sales growth, enhancing customer engagement, and maintaining strong relationships with corporate clients. Being proactive, detail-oriented, and able to adapt to a dynamic work environment will be key to your success in this position.,

Thinksurf Media is a leading web development, design, and digital marketing service provider based in Kolkata, India, offering comprehensive web and digital solutions to national and international clients at competitive rates. As a member of our team, you will play a crucial role in designing and implementing social media ad strategies to align with business objectives. You will be responsible for running ad campaigns across various platforms such as Facebook, Twitter, Instagram, and more. Your daily tasks will include generating, editing, publishing, and sharing engaging content to drive audience interaction. Moreover, you will engage with followers, address inquiries promptly, and monitor customer feedback to ensure a positive brand image. We are looking for individuals who are passionate, driven, and skilled at navigating the competitive landscape of digital marketing. The ideal candidate should possess a deep understanding of social channels, with the ability to launch on new platforms and cultivate awareness, engagement, and loyalty within niche communities. You should excel at building relationships with diverse groups, from customers and influencers to brand partners. Your role will also involve creating and executing innovative ad campaigns to enhance brand visibility and engagement. Additionally, you must demonstrate creativity, analytical thinking, and flexibility in running promotions and campaigns, interpreting results, and optimizing strategies for future success. Strong copywriting skills and the ability to adapt brand voice for social media are essential for this position. In this role, you will have the opportunity to work in a dynamic and collaborative environment, contributing to the growth and success of our clients" digital presence. The work schedule is Monday to Friday, and you can expect a friendly and supportive workplace where your skills and expertise will be valued and nurtured.,

As a Product Manager specializing in Loyalty Channel, you will be responsible for spearheading the development and enhancement of loyalty programs within the travel industry. Your expertise in rewards, points systems, and customer engagement models will be crucial in translating business and client requirements into detailed product specifications. Collaboration with cross-functional teams, particularly the tech department, will be essential to ensure the seamless implementation of client needs. Your key responsibilities will include owning and driving the evolution of loyalty programs, maintaining a comprehensive understanding of the travel industry landscape, and collaborating closely with the tech team to ensure the successful execution of loyalty features such as rewards, points accrual/redemption, and tiers. Staying informed about market trends and competitor programs will enable you to provide valuable insights and recommendations for product enhancements. To excel in this role, you should possess at least 5 years of product management experience in the travel industry, with a proven track record in loyalty programs, rewards, or points-based systems. A strong grasp of customer behavior and engagement strategies, along with excellent collaboration skills to work effectively with cross-functional teams including engineering, design, and marketing, will be essential. Experience in data-driven decision-making and familiarity with product analytics tools would be advantageous. Additionally, it would be beneficial if you have prior experience working with B2B travel platforms or Online Travel Agencies (OTAs), as well as familiarity with Customer Relationship Management (CRM) or loyalty management systems.,

Generate & Grow CASA balances & FEE income. Scope Existing portfolio + Acquire NTB clients by providing Transaction Banking Solutions. Knowhow of digital banking products and services. Providing need-based CMS product solutions (collection & payment products) for Corporate & Government Client. Gathering market knowledge on how segments perform to adapt to situations. Provide inputs on Sales and Strategy to product team for building & innovating transaction banking products & services. Articulate and execute business strategy covering product development & sales. Work in tandem with service delivery, operations, product and internal stakeholders to provide seamless solutions Identifying strategic alliances for delivery of innovative solutions to client

The Training Manager Elite Banker at Elite Bank will be responsible for providing quality training, developing knowledge, and enhancing capabilities of VRM team members. The main purpose of this role is to offer guidance and mentorship to individuals to help them achieve their goals effectively. Key Responsibilities: - Conducting quality training sessions to enhance the capabilities of VRMs and ensuring adherence to tele-calling guidelines as per regulatory norms. - Collaborating with other product leadership teams to stay updated on the latest product developments and training VRM teams accordingly. - Implementing various training approaches such as Role Plays, Engagement Scripts, and industry best practices to facilitate peer learning among VRMs. - Monitoring the quality of calls and engagement, as well as sales processes followed by VRMs in the region. - Working with the Learning & Development Team to develop learning modules covering product and behavioral parameters and ensuring VRM adoption of the same. - Leading recruitment initiatives to hire top talent for the organization and managing attrition rates among VRMs by following industry best practices. Secondary Responsibilities: - Ensuring VRMs are well-trained in product and behavioral parameters and follow the bank's audit and compliance framework. - Driving efficiency within the VRM Channel and maintaining a high level of motivation within the team. - Developing a robust quality management framework based on industry best practices. Managerial & Leadership Responsibilities: - Cultivating a customer-first culture within the team to ensure exceptional customer service. - Attracting and retaining top talent for VRMs in the zone. - Monitoring and improving key parameters related to hiring quality and attrition rates. - Providing continuous feedback and suggestions to Senior Management to enhance the Channel's performance. Education & Qualification: - Graduation: Any Graduate - Post Graduation: MBA / PGDM - Experience: 5 to 10 years of relevant experience In summary, the Training Manager Elite Banker plays a critical role in training and developing VRM team members to achieve excellence in customer engagement and service delivery while aligning with industry best practices and regulatory guidelines.,

The ideal candidate for the role of B2B Sales Executive at House of Creators should have a minimum of 2 years of work experience in B2B Sales, particularly within an Influencer Marketing Agency. You will be responsible for engaging with potential leads, conducting consultative selling to understand their needs and challenges related to Influencer Marketing. Managing the entire sales cycle, from lead generation to deal closure, will be a key aspect of your role. Meeting or exceeding monthly and quarterly sales targets is crucial, and you will be expected to maintain accurate records of sales activities, customer interactions, and sales performance data. Regular reporting to the management team will also be part of your responsibilities. The successful candidate will have a track record of achieving sales targets under pressure, possess good negotiation skills, and exhibit excellent communication and interpersonal abilities. Having a strong network of connections with brands and agencies will be advantageous. Additionally, team handling experience and the willingness to travel to Mumbai and Bangalore for meetings are preferred. At House of Creators, we offer a fast-paced work environment with opportunities for rapid growth. Exceptional performers have the chance to join the leadership team within two years. Our compensation package is best in the industry, with bi-annual salary hikes and attractive incentives for sales professionals. You will also have the opportunity to collaborate with top brands in India. If you are passionate about Influencer Marketing and have the ambition to make a significant impact in this space, we invite you to join our team. Please note that a genuine love for Influencer and Content Marketing is a must, as we believe in the power of this industry to drive change and innovation. To learn more about us, visit our website at https://houseofcreators.io/ and follow us on Instagram at https://www.instagram.com/houseofcreators.io/. If you meet the requirements and are excited about the prospect of working with us, we look forward to receiving your application.,

As the Team Lead of Community, Experience & Events, you will play a pivotal role in shaping the interactions, engagements, and lasting impressions experienced by our members. Your responsibilities will span from cultivating sub-communities to orchestrating dynamic events throughout our facilities, encompassing the entire spectrum from strategic planning to creating on-ground excitement. In this role, you will have ownership over several key areas: 1. Pan-BHIVE Experience Strategy: - Conceptualize and implement a comprehensive calendar of events, traditions, and community initiatives spanning all BHIVE locations. - Establish themed sub-communities such as Founders Circle, Wellness Tribe, Women in Business, Sports Squad, and others. - Develop experiences that not only entertain but also enhance member retention, drive referrals, and nurture a profound affinity for the brand. 2. Customer Engagement & Retention: - Enhance membership renewals and Net Promoter Score (NPS) through consistent and high-quality engagements. - Collaborate closely with Customer Success and Sales teams to ensure that experiences contribute to tangible business outcomes. - Gather feedback from the field and translate it into actionable enhancements. 3. Events Flagships, IPs & Everyday Magic: - Oversee BHIVE's complete events ecosystem, ranging from internal gatherings to external flagship events. - Initiate and expand signature events like the Quarterly Founders Breakfast, BHIVE Premiere League, Agara Lake Run, Yoga Sundays, and WorkPlay Week. - Scale day-to-day events and location-specific activities that boost occupancy rates and customer satisfaction. 4. Partnerships & Collaborations: - Foster strong partnerships with startup enablers, venture capitalists, accelerators, artists, wellness professionals, and brand collaborators. - Curate external speaker sessions, founder dialogues, educational series, and lifestyle engagements with partners. 5. Team Leadership: - Lead the entire Community & Events Team across BHIVE, providing guidance, setting objectives, mentoring staff, and expanding the team. - Establish frameworks, standard operating procedures (SOPs), and playbooks for achieving scalable and repeatable success. To excel in this role, you should possess: - 6-8 years of experience in community development, event management, or customer experience, with a preference for backgrounds in startup ecosystems, accelerators/incubators, co-working/lifestyle brands, or alumni/interest-based communities. - Demonstrated success in creating and hosting engaging experiences that resonate with attendees and generate positive word-of-mouth. - Insight into the needs and interests of founders, startup teams, and creatives, and the ability to bring them together effectively. - Proficiency in strategic planning and flawless execution, coupled with strong communication skills, a sense of ownership, and the ability to inspire a team towards a common goal. Bonus points if you have experience with tools like HubSpot, Mailchimp, or Eventbrite, as well as a well-established network within Bangalore's startup or creative communities.,

As a Sales Executive specializing in Adhesives, Foam, and Furnishing, along with Mattresses, your main responsibility will be to drive sales and manage collections of Rubber Based Adhesives within the designated regions. Your target industries will include foam, mattresses, sofas, footwear, among others, with the aim of expanding the market share of our products. It will be crucial to align your actions with the annual goals and objectives outlined by the company for both yourself and your team. Your day-to-day tasks will involve supervising distributors, conducting accompaniment calls, and providing guidance to ensure strategic alignment and support their growth. You will be expected to travel extensively throughout the state to identify and cultivate new markets, as well as to develop a comprehensive business strategy that emphasizes product positioning. In this role, you will take ownership of understanding the features, advantages, and customer benefits of our products to effectively communicate them to potential clients. Additionally, you will be responsible for executing distribution and communication strategies, setting and achieving sales targets, evaluating potential new distributors, and monitoring credit control mechanisms. Regular visits to distributor markets, ensuring compliance with meeting and reporting requirements, and implementing sales promotion schemes will also be part of your duties. This is a full-time position with benefits including cell phone reimbursement, health insurance, internet reimbursement, and Provident Fund. The work schedule will be during the day shift, and the preferred experience includes a total of 1 year of work experience, with at least 1 year in sales. The job location is in person, and the application deadline is set for 25/10/2024, with an expected start date of 11/10/2024.,

As an intern at Mountainiax, you will be responsible for handling sales by engaging with customers and facilitating transactions. This includes ensuring a smooth and efficient sales process to meet the needs of our clients. Additionally, you will be updating sheets to maintain accurate records and track performance metrics, which are essential for the growth and success of our business. Another key aspect of your role will be managing our social media accounts to enhance brand visibility and engage with the audience. By creating engaging content and connecting with our followers, you will help us build a strong online presence that reflects the values and spirit of Mountainiax. Mountainiax is a pioneering exploration-based adventure company in India that offers private, group, and tailor-made multi-day organized adventures. Our mission is to promote sustainable tourism in the lesser-known regions of the Himalayas, encouraging more people to explore offbeat destinations and connect with nature in a meaningful way. Join us at Mountainiax and be part of a team that is dedicated to providing unique and memorable experiences for our clients, while also working towards a more sustainable and responsible approach to tourism.,

In Digital Enterprise Sales, we are on a mission to empower our customers through the unique value of the Microsoft cloud. As a member of our globally-led, digital-first scale organization, aligned with partners, you will play a crucial role in supporting a dedicated set of customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. Working within our local subsidiaries or Digital Sales centers worldwide, you will have the opportunity to collaborate cross-functionally while embodying our Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving, and Learning. If you are customer obsessed and enthusiastic about digital-first solutions, we invite you to explore the possibilities within the Digital Enterprise Sales organization and experience the value we bring to our customers, partners, and each other daily. The Digital Enterprise Sales team at Microsoft drives growth by helping customers realize the value of the Microsoft Cloud. Leveraging a world-class connected sales and marketing platform, we utilize marketing insights to engage customers digitally and address their business challenges effectively. Powered by the latest innovations in Microsoft Azure, we aim to engage with customers, collaborate globally, and acquire and retain new business for Microsoft. As an Enterprise Digital Specialist within Digital Enterprise Sales, you will focus on our most important customers within the enterprise organization. Your responsibilities will include driving the execution of Microsoft's strategic business priorities, selling cloud services and platforms to managed customers, and fostering digital transformation momentum for our customers, partners, and Microsoft. This role offers flexibility, allowing you to work up to 50% from home, further enhancing work-life balance and productivity. Microsoft's overarching mission is to empower every individual and organization on the planet to achieve more. As part of our team, we cultivate a growth mindset, innovate to empower others, and collaborate to achieve our shared objectives. Grounded in our values of respect, integrity, and accountability, we strive to create an inclusive culture where everyone can thrive both at work and beyond. Responsibilities: - Demonstrate proven experience in cloud technology-related sales or consulting, specifically in Applications and Infrastructure. - Embrace a Customer First Mindset by engaging with customers and key decision-makers, delivering a connected customer engagement experience, and driving customer satisfaction through digital sales excellence. - Act as a trusted advisor, influencing customer decisions to adopt Microsoft Azure solutions by aligning the appropriate solutions, partners, programs, and resources to guide them in their decision-making processes. - Collaborate with Digital Specialists, extended sales teams, and partners to conduct business analysis, pursue high-potential customers, and develop a target list of potential businesses. - Lead technical demonstrations of Azure solutions, collaborate with account teams and partners to track, qualify, and expand new opportunities, and build pipeline. - Engage in conversations with customers to introduce how other workloads could enable digital transformation aligned with the customer's industry. - Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders and drive deal closure. Qualifications: Required/Minimum Qualifications: - 6+ years of technology-related sales or account management experience. - OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience. Preferred Qualifications: - Additional or Preferred Qualifications: - Subject matter expertise in any of the following preferred areas: Systems Operations/Management, IT Infrastructure, Software design or development, SQL, NoSQL databases, Data Governance, Competitive Landscape, and Partnerships. Please note that benefits and perks may vary based on your employment status with Microsoft and the country where you are based.,

As a Solutions Engineer working with outstanding Manufacturing & Energy industry customers in Delhi NCR, India, you will be responsible for crafting innovative customer engagement roadmaps showcasing Salesforce applications and platform. Your role will involve collaborating with organizations in the Manufacturing, Energy, and/or Oil & Gas sectors to drive business outcomes through technology solutions. Engaging with C-level executives from both Business and Technology groups, you will articulate a compelling business value proposition focused on transformation. On a typical day, you will engage in outcome-focused dialogues to understand and define customers" business requirements through discovery calls. You will partner with customers to envision their future on the Salesforce platform, both in the short and long term. By configuring and presenting product demonstrations, you will bring this vision to life. Additionally, participating in training and certifications to enhance your skill set, providing feedback to product and enablement teams, and sharing insights on the business value provided by the solution with potential customers are key aspects of your role. Your specific responsibilities will include demonstrating thought leadership in driving customer success through digital transformation for large enterprise organizations. You will excel in uncovering challenges and issues faced by businesses through successful discovery sessions and workshops. Your innovative mindset will be crucial in developing new solutions, engaging with business users to create solution presentations, and building roadmaps for partners to implement solutions effectively. To excel in this role, you should possess a degree or equivalent experience, with at least 10 years of experience in the IT Industry, specifically in pre-sales or implementation of customer engagement solutions. Experience in solutioning for Manufacturing, Energy, or Oil & Gas Industry customers is preferred. Strong pre-sales or implementation skills, along with the ability to demonstrate customer engagement solutions, develop use cases, and articulate the benefits of cloud applications, are essential. Excellent communication skills, both verbal and written, are required, along with outstanding presentation and demonstration abilities. In summary, as a Solutions Engineer, you will play a pivotal role in driving business transformation for Manufacturing & Energy industry customers by leveraging Salesforce applications and platform, engaging with key stakeholders, and delivering innovative solutions to address their business challenges.,

As a proactive Business Development Representative in the life insurance sector, your primary responsibility will be to drive sales growth through agency by recruiting and managing advisors across multiple locations. You will engage regularly with customers to drive sales, meet standards, and acquire new customers by offering tailored life insurance solutions. Additionally, you will be responsible for training and motivating advisors to enhance market and product knowledge, as well as monitoring advisor performance to optimize business outcomes. The ideal candidate for this position should preferably have a Bachelor's degree and possess strong leadership and communication skills. It is essential that the candidate is local to the area. For more information, please contact 8401824373.,

As a CRM Executive at Knox based in Delhi NCR, you will play a vital role in managing and enhancing customer relationships at our one-of-a-kind fitness studio. At Knox, we are dedicated to delivering an unparalleled experience by focusing on personalized service, community engagement, and a results-driven approach to wellness. Your primary responsibility will be to develop and implement CRM strategies that aim to improve customer engagement, retention, and loyalty. This includes maintaining and analyzing customer data to effectively segment audiences and tailor communications. You will also be in charge of planning and executing CRM campaigns such as email marketing, SMS, and in-app messaging. In this role, you will interact with customers by responding promptly to inquiries, feedback, and complaints, ensuring a high level of customer satisfaction. Additionally, you will be required to generate reports on CRM activities, customer insights, and campaign performance to guide future strategies. To be successful in this position, you should have at least 2 years of experience in CRM, preferably within the fitness or wellness industry. Proficiency in CRM software like HubSpot or Salesforce, as well as email marketing platforms, is essential. Strong analytical skills to derive actionable insights from customer data, excellent communication skills, and a customer-centric mindset are also key qualifications we are looking for. If you are passionate about delivering exceptional customer experiences and have a knack for building strong customer relationships, we would love to hear from you!,

As a Business Manager for Multi Unit and Cloud Kitchen Head, you will be responsible for overseeing the day-to-day operations of two restaurants and a banquet, ensuring consistency in food quality, service standards, and overall guest experience. You will manage a team of chefs, kitchen staff, and front-of-house personnel, fostering a positive work environment. Your role will involve developing and implementing operational strategies to drive revenue, optimize cost efficiency, and improve customer satisfaction. You will also be required to maintain compliance with health, safety, and hygiene regulations across all outlets, implement standard operating procedures (SOPs), and ensure adherence to company policies. Additionally, you will act as the Brand Head for the Cloud Kitchen Brand, overseeing its growth, marketing, and operational strategy for the delivery-focused model. You will need to develop innovative solutions to enhance customer engagement, streamline delivery processes, and boost online visibility. Collaboration with marketing teams to create promotions and campaigns that align with the brand identity will also be part of your responsibilities. Analyzing customer feedback and market trends to adapt offerings and service improvements is essential for this role. Financial management will be a key aspect of this position, where you will monitor budgets, control costs, and manage the profitability of each outlet and the delivery brand. Preparing and presenting financial reports, forecasts, and performance analyses to senior management, as well as ensuring accurate inventory management and controlling waste reduction initiatives, will be crucial tasks. In terms of team leadership, you will recruit, train, and mentor staff across the restaurants and banquet. Developing a strong culture of teamwork, motivation, and performance, conducting regular performance evaluations, setting clear goals, and creating development plans for the team will be part of your responsibilities. Your role will also involve leading initiatives to consistently elevate the guest experience and customer satisfaction. Addressing customer feedback promptly and implementing improvements where necessary, while ensuring that all delivery operations maintain high standards of quality and timeliness, are important aspects of this position. To be successful in this role, you should have a minimum of 5 years of experience in restaurant or hospitality management, proven experience in managing multiple units, strong leadership and interpersonal skills, exceptional organizational and multitasking abilities, proficiency in financial management, cost control, and budgeting. Experience with delivery-focused brands and knowledge of online ordering platforms is preferred. Overall, your strong understanding of food & beverage operations, particularly in cuisine, customer-centric approach, ability to analyze data, make informed decisions, and implement improvements, as well as expertise in managing staff training and development, will be essential for excelling in this role.,

As a Customer Success Manager at CloudSEK, you will play a pivotal role in ensuring that strategic accounts derive maximum value from our cybersecurity solutions. Your primary responsibilities will involve cultivating strong relationships with clients, offering expert guidance on threat management, and facilitating seamless integration and utilization of CloudSEK's products. Your background in cybersecurity will be instrumental in comprehending and addressing the specific needs and challenges faced by our clients. Your key responsibilities will include: Account Management: - Cultivating and nurturing relationships with client accounts to maintain high levels of customer satisfaction and retention. - Conducting Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to evaluate and enhance customer engagement. - Engaging with customers in-person twice a year to reinforce relationships and gain insights into their evolving requirements. Cybersecurity Expertise: - Providing expert advice on threat intelligence, data leak prevention, and other cybersecurity issues. - Serving as a security analyst by offering insights and recommendations based on threats identified by CloudSEK's platform. - Collaborating with customer security teams to ensure optimal utilization of CloudSEK's solutions. Customer Engagement: - Developing and implementing customer engagement strategies to establish strong relationships with key stakeholders, including CXOs and CISOs. - Cultivating customer champions within client organizations to drive advocacy and referrals. - Generating and sharing client-specific quality reports, while gathering feedback to continuously enhance service delivery. Revenue Generation and Retention: - Identifying opportunities for upselling and cross-selling CloudSEK's products and services. - Ensuring timely renewals and maintaining a high customer retention rate. - Sourcing referrals and actively participating in revenue generation activities. Product Usage and Feedback: - Ensuring 100% product usage for subscribed features by customers. - Conducting configuration reviews and providing recommendations for product enhancements. - Collecting and analyzing customer feedback to contribute to product development and improvement. Operational Excellence: - Maintaining accurate records of customer interactions and activities in CRM systems. - Contributing to the team by sharing knowledge, conducting training sessions, and creating internal articles. Qualifications: - 5+ years of experience in Cybersecurity, Client-facing roles, or related positions in the cybersecurity industry. - Profound understanding of cybersecurity principles, threat intelligence, and digital risk management. - Excellent communication and interpersonal skills to build robust client relationships. - Proven track record of achieving customer success goals and driving revenue growth. - Ability to work autonomously and manage multiple accounts concurrently. If you possess experience in conducting Business Reviews, managing Onsite meetings, maintaining NRR and GRR, and excelling in Threat Analysis and Value Delivery, it would be considered advantageous. Joining CloudSEK offers you an opportunity to develop and enhance your skills while contributing to meaningful work. In addition to a competitive salary, we provide a comprehensive range of generous perks and incentives, including flexible working hours, along with access to food, unlimited snacks, and drinks in the office. Moreover, we believe in unwinding and fostering a sense of community through games, fun activities, and music, allowing you to showcase your artistic side.,

As an Events Executive in the Jewellery team, your primary responsibility will be to plan, coordinate, and execute a variety of events, exhibitions, and promotions aimed at enhancing sales, engaging customers, and increasing brand visibility. You will work closely with internal teams such as marketing, sales, and operations to ensure smooth and successful event execution. Your key duties will include planning and organizing various events to align with business goals, managing event budgets, timelines, and logistics, as well as liaising with external vendors and suppliers for catering, decor, and audio-visual requirements. Ideally, you should have 1-2 years of experience in event management, with a preference for candidates with a background in luxury retail or the jewellery industry. This is a full-time position that offers benefits such as cell phone reimbursement, food provision, health insurance, and Provident Fund. The work location for this role is in-person.,

QAD is on a mission to build a world-class SaaS company and is currently seeking talented individuals to join their team in solving real-world problems in manufacturing and supply chain. As a virtual-first company, you will primarily work from home with occasional travel to physical offices for collaboration and strategic alignment. As a Senior Customer Success Manager (Sr. CSM) at QAD, you will be a key player in ensuring that customers derive maximum value from their investment in QAD solutions. Your role will involve guiding customers through their journey with QAD, from onboarding to expansion and renewal. The ideal candidate should be a strategic thinker with a passion for customer success, a deep understanding of SaaS customer engagement, and a proven track record of building strong customer relationships. Your responsibilities will include developing and executing customized Customer Success Plans, monitoring customer health, conducting strategic business reviews, driving customer adoption, and building strong relationships with key stakeholders. Additionally, you will identify opportunities for growth, maintain customer records, and contribute to the development of customer success methodologies. The qualifications for this role include 8+ years of experience in customer-facing roles within the software industry, preferably in ERP or supply chain solutions. You should have a strong business acumen, excellent communication skills, and the ability to translate customer needs into actionable solutions. A bachelor's degree in a relevant field is required, and CCSM or equivalent certifications are a plus. The ideal candidate for this position is passionate about customer success, a strategic thinker, proactive problem solver, team player, and possesses strong presentation and communication skills. You should be goal-oriented, adaptable to a flexible work schedule, and have a passion for driving business outcomes. Joining QAD offers the opportunity to be part of a growing business, work in a collaborative culture, and contribute to an atmosphere of growth and opportunity. The compensation packages are based on experience and desired skill set, and QAD values employee well-being and work-life balance. QAD Inc. provides adaptive, cloud-based enterprise software and services for global manufacturing companies, helping them innovate and adapt to change for competitive advantage. The company is committed to diversity, equity, and inclusion, creating an environment where every employee's contributions are valued and growth opportunities are provided regardless of background.,

Job Description Are you ready to embark on an exciting journey in retail Join the team at angel ons as a Customer Relationship Officer in Agra! If you possess a flair for customer engagement and sales, this role offers you the opportunity to thrive in a dynamic retail environment. Your primary responsibilities will include engaging with customers in a courteous and helpful manner, assisting them in discovering products that suit their needs, maintaining a welcoming and organized retail space, processing transactions with accuracy and efficiency, and providing product information and insights to customers. Why Choose Us You will be offered a competitive compensation package ranging from 12000 to 35000 per month along with incentive opportunities based on performance. This is a full-time position with a day shift schedule of 5 days per week. Additionally, our employer status is verified, ensuring credibility and trustworthiness. FAQs Q: What educational qualification is required for this role A: A 10th Standard / SSLC education is necessary. Q: Is prior experience a requirement A: This role is open to both experienced candidates and freshers. Q: Are there any additional incentives offered A: Yes, incentives are available based on your performance. Q: What is the work schedule like A: You will be working 5 days a week during day shifts. Q: Are there any specific requirements for applicants A: Yes, applicants need to have a valid Aadhaar Card.,

As a Sales Account Executive within the SAP Academy for Customer Success in India, your primary responsibility will be to prospect, qualify, sell, and close new business with existing and net new customers. By understanding their strategy, unique business goals, and desired outcomes, you will drive cloud revenue growth through dedicated sales efforts. Your role will involve positioning the value of our solutions to help customers solve their business challenges effectively. Throughout the program, you will gain a deep understanding of SAP and the Customer Success board area, along with valuable professional experience to better serve our customers. You will have the opportunity for full-time employment from the beginning, with practical learning applications tailored to your role. Upon successful completion of the program, you will transition into a direct customer-facing sales role in your market, receiving ongoing mentoring and coaching support to accelerate your personal and professional growth. The SAP Academy for Customer Success is a top-tier training program designed to cultivate the next generation of SAP's workforce within a globally diverse environment. This dynamic 10-month program aims to lay a solid foundation for a successful career at SAP, providing an energizing and inspiring experience. Joining this program offers you the chance to build a global peer network, engage with customers to address their unique business challenges, and leverage cutting-edge cloud-based products and services, all while enjoying competitive compensation and benefits. As an Account Executive or Solution Sales Executive, you will have the opportunity to partner with customers, create solutions, and work with world-class cloud-based products and services to drive business success. SAP's commitment to inclusion, health, well-being, and flexible working models ensures that all employees, regardless of background, feel valued and empowered to perform at their best. With a culture that values diversity and personal development, SAP is dedicated to unleashing the full potential of all employees and creating a more equitable world. SAP's innovative solutions empower over four hundred thousand customers worldwide to collaborate more efficiently and leverage business insights effectively. As a market leader in end-to-end business application software, SAP is driven by a purposeful and future-focused approach, supported by a highly collaborative team ethos. By connecting industries, people, and platforms globally, SAP ensures that every challenge receives a tailored solution. Join SAP to bring out your best and contribute to a more inclusive and successful future. Please note that all participants of the program are expected to fully engage and participate in the immersive phases, including the planned practical experiences in San Ramon, California. Vacation requests during specific periods will not be approved to ensure maximum learning and success during these critical phases. Dates for these engagements are subject to change as planning is finalized, with updates communicated promptly to allow for necessary preparations.,