3587 Customer Engagement Jobs - Page 5

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). H

Develop and execute digital marketing strategies to increase brand awareness and customer engagement. Manage social media platforms, content calendars, and online advertising campaigns. Optimize the company s digital presence through SEO and SEM practices. Monitor and analyze campaign performance, providing actionable insights and recommendations for improvement. Collaborate with content creators to design engaging digital campaigns. Stay up-to-date with the latest digital marketing trends and tools. Requirements: Proficiency in digital marketing tools: Google Analytics, Facebook Ads, Google Ads, SEMrush, etc. Experience in social media marketing, email marketing, and SEO. Strong analytical skills: Ability to interpret data and adjust strategies accordingly. Knowledge of content management systems (CMS): WordPress, Shopify, etc. Experience with A/B testing and other optimization techniques. Excellent communication skills and a creative mindset. Ability to work with cross-functional teams to execute marketing strategies.

About the Opportunity In the dynamic and fast-paced fashion and media industry in India, a leading brand in the broadcast and entertainment sector is expanding its team. We are seeking dedicated professionals to drive customer engagement and sales growth through outbound call center activities. This is an on-site role designed for individuals who are passionate about building relationships and delivering excellent customer service. Role & Responsibilities Conduct proactive outbound calls to potential customers to introduce products and services. Engage with prospects, build strong customer relationships, and gather relevant feedback. Achieve and exceed daily, weekly, and monthly performance targets through effective sales techniques. Maintain accurate call records and comprehensive customer data in the CRM system. Collaborate with team members and share insights to optimize call strategies and improve conversion rates. Adhere to company guidelines while representing the brand with professionalism and enthusiasm. Skills & Qualifications Must-Have Age not more than 25 and should be available for face to face interview in Mumbai Proven experience working in an outbound call center or a similar sales-oriented role. Excellent verbal communication and interpersonal skills, with a persuasive demeanor. Strong ability to work in a target-driven environment and handle customer objections. Preferred Familiarity with CRM software and basic computer operations. Exposure to the fashion or media industry, enhancing brand-specific communication. Benefits & Culture Highlights Work in a vibrant on-site environment with a dynamic team. Access to comprehensive training programs and career growth opportunities. Be part of a brand known for its innovative approach in the fashion and media landscape. If you are driven by results, thrive in high-energy settings, and are passionate about making connections, we encourage you to apply for this exciting outbound call center executive role! Regards Rahul Fashiontv

Position Overview: As an On-Field Marketing Manager at Rapture Holiday, you will be responsible for developing and executing marketing strategies to promote the company s travel services and enhance brand visibility. Your primary focus will be on implementing on-ground marketing initiatives, building relationships with partners, and driving customer engagement to achieve business objectives. Responsibilities: Develop and implement on-field marketing plans to raise brand awareness, generate leads, and drive customer engagement. Identify target markets and segments, conduct market research, and analyze customer preferences to tailor marketing activities. Coordinate and execute marketing campaigns, events, and promotional activities in collaboration with internal teams and external partners. Build and maintain strong relationships with travel agencies, hotels, tourist attractions, and other relevant stakeholders to maximize business opportunities. Conduct regular site visits, presentations, and training sessions to educate partners on Rapture Holiday s offerings and strengthen partnerships. Monitor and evaluate the effectiveness of marketing initiatives, collect customer feedback, and analyze campaign performance. Gather market intelligence and competitor insights to identify emerging trends and recommend strategic marketing actions. Collaborate with the marketing team to create marketing collaterals, content, and digital assets for on-field activities. Manage and track budgets, expenses, and ROI for on-field marketing initiatives. Stay updated on industry trends, consumer behavior, and regulatory changes to ensure compliance and adapt marketing strategies accordingly. Qualifications: Bachelor s degree in Marketing, Business Administration, or a related field. Proven experience in marketing, preferably in the travel or tourism industry. Strong understanding of marketing principles, strategies, and tactics. Excellent interpersonal and relationship-building skills to collaborate with partners and stakeholders. Exceptional communication and presentation skills, both verbal and written. Creative thinking and problem-solving abilities to develop innovative marketing ideas and solutions. Ability to work independently, manage multiple projects simultaneously, and meet deadlines. Analytical skills to interpret data, track campaign performance, and make data-driven marketing decisions. Proficiency in using digital marketing tools, CRM systems, and analytics platforms. Willingness to travel frequently and work in a dynamic, field-based environment.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead SAP BRIM implementations across Convergent Invoicing (CI) for billing aggregation, invoice generation, and financial postings. Design and configure Convergent Charging (CC) to handle real-time rating and charging of usage, recurring, and one-time fees. Implement Convergent Mediation (CM) to collect, enrich, and route high-volume usage data from external systems to CC and CI. Design and configure Convergent Charging (CC) to enable real-time rating, dynamic pricing, and charging logic for usage, recurring, and one-time services. Integrate SAP CRM or Subscription Order Management (SOM) for contract lifecycle, product bundling, and customer engagement. Your Profile 416 years SAP experience with 3+ years in BRIM and hands-on expertise in CI, CC, CM, FI-CA, and CRM/SOM. Strong understanding of subscription billing, usage-based pricing, and customer financial processes. Skilled in ABAP, BRF+, OData, and integration technologies (SAP CPI/PI, REST APIs). Proven experience in large-scale BRIM architecture, configuration, and performance optimization. Excellent communication, stakeholder management, and global delivery experience. What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bengaluru,Chennai,Coimbatore,Gandhinagar,Gurugram,Hyderabad,Kolkata,Mumbai,Noida,Pune

DigiRoket is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

Role & responsibilities We are looking for a dynamic, proactive, and accountable Client Success Manager to own and manage fewof our most strategic global accounts, US-based enterprise software companies. This is a cross-functional, high-visibility position that will define how Digital Aptech delivers excellence and scales globally through long-term client trust. Key Responsibilities : Client Relationship Management: - Act as the primary liaison between the client and Digital Aptech's internal teams - Maintain daily communication and manage client satisfaction - Own account growth strategy Job Description: Client Success Manager Delivery Oversight: - Ensure timely onboarding and replacements - Monitor performance and billing hygiene Reporting & QBRs: - Prepare Monthly Progress Reports and QBRs - Maintain dashboards and performance trackers Process & Compliance: - Ensure compliance with SOC2, OneTrust, NDA, etc. Growth & Expansion: - Identify upsell opportunities - Align with US Client Partner for BU expansion Preferred candidate profile 6-10 years in account management or client success Experience in IT services or staff augmentation Familiarity with Agile, global teams, and billing systems Strong communication and stakeholder management

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills

At Bayer we re visionaries, driven to solve the world s toughest challenges and striving for a world where ,Health for all, Hunger for none is no longer a dream, but a real possibility. We re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining impossible . There are so many reasons to join us. If you re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there s only one choice. Therapy Business Manager POSITION PURPOSE: The Therapy Business Manager has the responsibility: To promote Bayer products to healthcare professionals and other relevant target groups to meet/exceed sales targets for assigned product(s) within the allocated territory. To execute Customer Engagement Excellence focusing on executing in-clinic promotion leveraging Patient Focused Interactions (PFI) and implement off-clinic promotional activities assigned to specific target Customers and thereby improve Customer relationship. To adhere to local regulations, industry, and company policies and code of conduct. YOUR ROLE AND RESPONSIBILITIES: Achieve sales, volume, growth, market share and listing targets for assigned brands. Plan, orchestrate and execute HCP engagements, aligned with MCCP by tailored Patient Focused Interactions using right content based on HCP needs & priorities. Report customer engagement activities in Veeva CRM and take advantage of all available functionality for enhancing customer interaction and experiences. Monitor and communicate competition activity to Managers (FLSM, Management) to reflect market dynamics and potential counteracts. Organize / Set-up regular scientific updates (e.g. CME, Scientific meetings) for HCP groups in alignment with defined marketing strategies. Self-develop on latest medical/clinical knowledge, brand strategy and tactics, competitive landscape and standard platforms in order to challenge the status quo. Collaborate with and provide feedback to Sales / Marketing on MCCP strategies and tactics and identify potential new sources of business. Comply with local regulations, industry, and company policies and code of conduct. Distribution Management: Collection of SSRs; Collating Primary vs Secondary sales; Collection of Orders from distributors; Adhering to the sales Credit Policy; Ensuring Phased distribution of orders such that he completes 40% targets by 15th of every month. WHO YOU ARE: Bachelor s Degree in BSc or B.Pharmacy (Any advanced qualification is a plus). Minimum 2 3 years of pharmaceutical sales experience with a demonstrated performance track record. ( Experience in Cardio or Diabetic division is a plus ) Strong interpersonal, communication and team skills IT literacy (basic knowledge and skills to utilize computers/tablets and related technology efficiently) Excellent command (both oral and written) of local native language English language skills are a plus Energetic, Enthusiastic, self-driven, organized & willing to work extensively in field Ever feel burnt out by bureaucracy? Us too. Thats why were changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https: / / www.bayer.com / enfstrategyfstrategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don t rely upon any unsolicited email from email addresses not ending with domain name bayer.com or job advertisements referring you to an email address that does not end with bayer.com . For checking the authenticity of such emails or advertisement you may approach us at HROP_INDIA@BAYER.COM YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination. Location: India : Maharashtra : Pune Division: Pharmaceuticals Reference Code: 850873 Contact Us + 022-25311234

Are you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position in the Alexa Smart Properties team. As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability. You develop automation tools to assist with daily systems administration tasks. You design and develop scripts and applications. You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability. You develop automation tools to assist with daily systems administration tasks. You design and develop scripts and applications. You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems 2+ years of software development, or 2+ years of technical support experience Bachelors degree in engineering or equivalent Experience troubleshooting and debugging technical systems Experience in Unix Experience with AWS, networks and operating systems

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Assistant Manager - Technical Support (Voice Services) for Noida (India) location. Overview: Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications: Bachelor s degree in CS,IT, Telecom, or related field. 3 7 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

Objective / Purpose To sell insurance policies by generating leads though retail distribution model and serving existing customers or leads that are received from the channel, apart from sourcing business About Us Future Generali India Life Insurance Company Limited (FGILI) is a joint venture between two leading groups: Generali Group- A global insurance group that features among the top 50 largest companies in the world and Future Group A leading retailer in India. Needs to manage a team of 4-5 FLS Increase the top of funnel by driving period BTL activates, generating referral form prospect customers to generate a bigger prospect base. Maximize virtual connects with the qualified prospects using various digital platforms along with other social media platforms. Adopt need based selling (Tailor make recommendation based on customer s profile) and assist and coordinate with customers to facilitate smooth policy insurance. Rigorous and timely follow up on all prospects that are in work in progress stage. Update prospect information and track performance on lead management system (LMS) / VYMO Ensure that all procedural requirement for policy issuance are complete and correct. Track polices that have been logged in the branch to ensure speedy insurance to provide correct and complete information on products to all customers to show transparency. Educational Qualification Minimum Graduate Experience 5-7 years work experience. Minimum 6 months of experience in life insurance sales management / retail bank distribution / co-operative bank and channel management / DSA relationship Competencies Communication verbal and non verbal Human Touch Innovation Simplification Customer Engagement and Sales Excellence Interpersonal Skill Business Acumen Ownership Customer Orientation Industry Knowledge Interpersonal Skills Negotiation Skills Networking Skills At least 2 years of experience in managing a team Strong Customer Orientation Comfortable working with digital platforms Good Communication Skills- Both face to face and virtually Strong Interpersonal Skills Strong Active Listening Skills Coordination Skills Time Management Skills Negotiation Skills Title: Sales Manager

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Manager - Technical Support (Voice Services) for Noida (India) location. Overview: Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications: Bachelor s degree in CS,IT, Telecom, or related field. 5 10 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) About InfoEdge Info Edge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Role Overview: As a Recruiter Onboarding Executive, you will be responsible for reviewing recruiter profiles, validating supporting documents, and conducting verification calls to ensure legitimacy and trustworthiness of recruiters onboarding onto our platform. You will play a critical role in maintaining platform integrity and ensuring only authentic recruiters are allowed to post jobs. Key Responsibilities: Review recruiter profiles submitted through the platform for completeness and accuracy Verify and validate submitted documents (e.g., business proof, ID proofs, email domain) Conduct verification calls to recruiters to cross-check key details such as job role, salary, company background, etc. Identify red flags such as fake profiles, suspicious activity, or inconsistent information Tag and flag recruiters as per SOPs (e.g., blacklist, greylist, red flag, non-repeat verified) Maintain accurate and updated logs of actions taken in CRM or internal tools Collaborate with audit, compliance, and tech teams for escalations or special cases Follow TAT and quality standards set by the onboarding team Key Requirements: Bachelor's degree in any discipline 2 years of experience in customer support, KYC, operations, or verification roles Excellent communication skills (Hindi & English) both written and verbal Ability to handle high volumes while maintaining accuracy Strong attention to detail and process orientation Comfortable with CRM tools and Google Workspace (Sheets, Docs, etc.) Ability to work independently and in a team Preferred: Experience in recruitment tech, BPO/KPO, or background verification processes Familiarity with fraud detection or document verification workflows Please Note - Salary Offered - upto 22k in hand + PF + Medicals + Yearly bonus (10% of CTC) Office Location- Express Trade Tower 2, 9th Floor, Sector 132, Opp. JBM Global School , Noida (Nearest Metro Botanical Garden) | Free shuttle facility from Botanical Garden metro Working Days - 6 days ( 5 days in office, 1day WFH) Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Position Overview: As a Sales Trainee, you will participate in a structured training program designed to provide you with a comprehensive understanding of our IT products and services, sales processes, and customer engagement strategies. This role offers a unique opportunity to develop your sales skills in the dynamic field of IT solutions, with the potential for rapid career advancement based on performance. Key Responsibilities: Engage in a rotational program across various departments, including product development, customer support, and sales, to gain a holistic understanding of our offerings and operations. Assist senior sales professionals in identifying and pursuing new business opportunities by researching and analyzing market trends and customer needs. Participate in client meetings and presentations to understand client requirements and demonstrate how our IT solutions can address their challenges. Develop proficiency in using our Customer Relationship Management (CRM) system to manage client information, track sales activities, and generate reports. Collaborate with the marketing team to align sales strategies with promotional campaigns and product launches. Maintain up-to-date knowledge of industry developments, competitor activities, and technological advancements to effectively position our solutions in the market.

Responsibilities: Product Promotion: Actively promote and sell our products or services to customers in retail stores or other designated locations. Customer Engagement: Engage with customers, provide product demonstrations, and answer questions about our products or services. Merchandising: Ensure that products are displayed attractively and in compliance with company standards. Sales Targets: Achieve assigned sales targets and quotas. Customer Service: Provide excellent customer service, addressing customer concerns and resolving issues promptly. Sales Data: Collect and report sales data, including customer feedback and sales trends.

Clinical Sales Associate - for Physiotherapy Device Sales Location: Mumbai, Delhi, Hyderabad Work Hours: Monday to Friday Your Daily Roles & Responsibilities: Understand and master Ashvas medical devices and their clinical value Visit doctors, hospitals, rehab centers, and physiotherapy clinics regularly with and without Distributors Demonstrate products live on patients and therapists Explain how our devices improve outcomes, planning, and recovery Build strong relationships with medical professionals Drive sales through consistent follow-ups and evidence-led pitches Train new customers and ensure device adoption in clinical workflows Who Should Apply: 03 years of experience in medical/pharma sales (MRs welcome) Biomedical/Biotech/Health Science graduates preferred Strong spoken English and convincing communication Comfortable with intensive field work (this is not a desk job) Fast learners, self-driven, and willing to travel Two-wheeler mandatory for local commute Preferred candidate profile This role is ideal for medical sales professionals looking to transition into the high-impact medical device space. Prior experience with : 1. Medical Device Sales 2. Startup Sales and Field Work

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

Role & Responsibilities Relationship Management: Manage banking and investment relationships of clients, responsible for overall growth of Liabilities & Investment business from HNI segment Develop, manage, and expand customer relationships by providing service levels that exceed client expectations of the most important customer segment Identify current and potential relationships with additional revenue potential and grow business Generate incremental business Achieve sales targets spread across liabilities, retail assets, business banking, FOREX, cards, investments, etc. Proactively sell the full range of consumer and commercial products to current and potential HNI relationships Increase CASA balance in allocated portfolio through deepening or acquisition Drive higher product and channel penetration to deepen mapped relationships and increase wallet share with YES Bank Customer Engagement: Ensure portfolio quality by regularly engaging with each mapped relationship and maintaining desired relationship values Act as the face to the client and the first person responsible for service and sales satisfaction of mapped clients Investment Advisory: Provide financial planning and investment advisory to HNI clients Drive revenue business to generate fee income through products like mutual funds, investments, and insurance Process and Audit: Ensure all sales activities are recorded online as per organizational processes Capture and maximize business opportunities through detailed client profiling as per organizational process

Job Summary: We are looking for a driven and energetic Sales Representative to help grow our distributor network and increase product sales. This role is ideal for fresh graduates or professionals with up to 3 years of sales experience. The candidate should be passionate about customer engagement, field sales, and achieving targets. Key Responsibilities: Develop and expand the distributor/dealer network in the assigned area Identify and pursue new sales opportunities through field visits and follow-ups Build and maintain strong relationships with customers and understand their needs Achieve monthly and quarterly sales targets through focused efforts Handle customer inquiries and concerns, ensuring timely resolution Organize and attend meetings with key influencers like architects, dealers, and applicators Use and promote sales schemes and offers to boost sales performance Create and follow a daily journey plan and submit structured daily reports Stay updated on product features and industry trends Assist in planning and executing area-level sales strategies Work closely with internal teams (marketing, logistics, etc.) to support customer needs Present products and services effectively to potential clients Forecast sales and demand based on customer interactions and market activity Qualifications & Skills: Bachelor's degree in any field (preferred) 0-3 years of experience in sales, field marketing, or customer relationship roles Strong communication and negotiation skills Willingness to travel extensively within the assigned territory Ability to work independently and meet deadlines Basic knowledge of MS Office (Word, Excel, PowerPoint) Energetic, self-motivated, and goal-oriented

Relationship Management: Manage banking and investment relationships of clients, responsible for overall growth of Liabilities & Investment business from the HNI segment Develop, manage, and expand customer relationships by providing service levels that exceed client expectations of the most important customer segment Identify current and potential relationships with additional revenue potential and grow business Generate incremental business Achieve sales targets across liabilities, retail assets, business banking, FOREX, cards, investments, etc. Proactively sell the full range of consumer and commercial products to current and potential HNI relationships Increase CASA balance in allocated portfolio through deepening or acquisition Drive higher product and channel penetration to deepen mapped relationships and increase wallet share with YES Bank Customer Engagement: Ensure portfolio quality by regularly engaging with each mapped relationship and maintaining desired relationship values Serve as the primary contact for mapped clients, responsible for service and sales satisfaction Investment Advisory: Provide financial planning and investment advisory services to HNI clients Drive revenue business to generate fee income through products like mutual funds, investments, and insurance Process and Audit: Ensure all sales activities are recorded online as per organizational processes Capture and maximize business opportunities through detailed client profiling as per organizational process

Role Overview: The Team Lead Relationship Management is responsible for managing a team of Relationship Managers (RMs) across customer segments such as NR, Priority, and Burgundy. The role focuses on driving liability book growth, enhancing customer experience, ensuring strong portfolio quality, and mentoring RMs to meet business and service objectives effectively. Key Responsibilities: Team Leadership & Performance Management Lead a team of Relationship Managers and ensure achievement of targets related to liability book growth, fee income, and portfolio quality Provide clarity on business objectives and own the KRAs of all mapped RMs Conduct regular performance reviews and joint calls to support and monitor RMs progress Customer Experience & Service Excellence Guide RMs in delivering superior customer service and resolving customer complaints within defined TAT Ensure 100% customer coverage through deep engagement strategies Promote accurate customer profiling and segment fitment to maintain high portfolio quality Sales & Business Development Drive NTB and ETB growth in liability book and increase wallet share from existing customers Encourage cross-selling of both financial and non-financial products through regular engagement and operating rhythm Improve product-per-customer ratio by ensuring appropriate solutions and advisory are provided Training, Recruitment & Capability Building Recruit, train, and certify Relationship Managers on time as per role requirements Conduct knowledge sessions and ensure RMs are equipped with necessary tools, product knowledge, and customer insights Collaboration & Strategic Initiatives Work in alignment with Branch Heads, Cluster Heads, and Circle Business Managers to design and implement business action plans Collaborate with product teams like TPP, Assets, CBG, RFR, etc., to generate business from the mapped portfolio Support RMs in NTB acquisition through referrals and lead generation Governance & Process Monitoring Ensure strict adherence to sales and service processes defined by the bank Drive rhythm-based supervision, including regular cadence and reviews for sustained performance and customer engagement

Role & Responsibilities Team Lead (Liabilities & Wealth Management) Team & Business Management Effectively manage a team of Relationship Managers (RMs) to meet organizational goals related to liability book growth, fee income, and portfolio quality . Provide ongoing guidance, mentoring, and coaching to RMs to ensure delivery of a superior customer experience . Monitor and drive adherence to the operating rhythm cadence , ensuring regular customer interactions and relationship deepening. Customer Engagement & Service Conduct joint client meetings with RMs to support business conversions and strengthen client relationships. Manage customer complaints and service issues to ensure satisfactory closure within defined TAT . Ensure RMs connect with 100% of the mapped client base to drive comprehensive relationship coverage. Portfolio Management Focus on improving portfolio quality by ensuring correct customer segment fitment , balance growth , and cross-selling of both financial and non-financial products. Monitor attrition levels in both New-to-Bank (NTB) and Existing-to-Bank (ETB) portfolios and take preventive actions. Drive product per customer/family enhancement by coaching RMs on structured sales processes and customer profiling. Compliance & Sales Supervision Conduct regular supervisory reviews and ensure accurate customer profiling for better product alignment. Ensure mapped RMs adhere to sales and service process guidelines and are compliant with certification and training requirements . Provide investment advisory oversight , ensuring customers receive suitable and compliant recommendations. Cross-functional Collaboration Collaborate with Branch Heads, Cluster Heads, Circle Business Managers, and Product Teams (e.g., TPP, Assets, CBG, RFR) to achieve shared business goals. Partner with various stakeholders to design action plans , drive central office initiatives , and meet organizational objectives . People Development Lead recruitment and onboarding of new RMs. Ensure timely completion of mandatory certifications for all RMs. Coach and develop team to build pipeline through referrals and support NTB acquisitions .

Role Overview: The Relationship Manager is responsible for managing a portfolio of high-value Current and Savings Account (CASA) customers. The role focuses on deepening relationships, addressing financial needs, providing tailored banking solutions, and driving business growth through effective cross-selling and customer engagement. Key Responsibilities: Portfolio Management Manage and enhance relationships with high-value CASA customers and business clients Understand client profiles and offer personalized banking solutions based on their financial needs Business Development & Cross-Selling Generate incremental business through cross-selling of banking products including loans, insurance, investment products, and digital services Identify and capitalize on new opportunities to expand the client portfolio Customer Engagement & Service Ensure consistent engagement with customers to build trust and long-term relationships Provide prompt resolution to client queries and ensure a superior customer experience Sales Process & Risk Adherence Follow the bank's sales processes and compliance policies diligently Adhere to risk management protocols while dealing with customer requirements Learning & Development Stay updated with the latest banking products, services, and market trends Pursue continuous professional development to align with evolving customer and business expectations

As a Sales Associate at our store, your primary responsibilities will include developing customer profiles and understanding their requirements to provide products that meet their needs. You will be responsible for managing the customer experience by greeting customers, directing them to the right products, and assisting them during jewellery trials to enhance their overall experience. In addition to sales performance and customer experience, you will be expected to monitor and record customer data accurately, maintain visual merchandising displays according to guidelines, and actively support event management activities during store launches and product exhibitions. Your role will also involve calling customers and leads for exhibitions or promotional events, as well as guiding customers to waiting areas and ensuring they are supplied with refreshments. You will be required to adhere to internal processes, including standard operating procedures, and analyze customer satisfaction trends to report to senior management. Furthermore, you will play a key role in people development by continuously seeking opportunities for self-growth, completing performance appraisals in a timely manner, and identifying training needs for yourself while ensuring completion of mandatory training programs and certifications. Overall, as a Sales Associate, you will be an integral part of our team, contributing to sales performance, enhancing customer experience, supporting sales initiatives, adhering to internal processes, and actively participating in your own development and training.,