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Senior Manager - Technical Sales (CMO)

Senior Manager - Technical Sales (CMO)

Scimplify

8 - 14 years

20 - 25 Lacs

jamnagar ahmedabad rajkot surat vadodara

Posted:14 hours ago| Platform:

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Skills Required

relationship management supply chain sap solution selling analytical presales customer engagement techno-commercial technical support crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Manager - Technical Sales (CMO)

Key Roles & Responsibilities:

1. Customer Engagement & Solution Selling

Understand customer applications, processes, and technical challenges.
Recommend appropriate products/solutions based on technical fit and performance.
Conduct technical discussions, presentations, and product demonstrations.
Support customers in trials, evaluations, and product optimization.

2. Sales & Business Development

Identify new business opportunities and target accounts.
Prepare and present techno-commercial proposals.
Negotiate pricing, contracts, and supply terms within defined authority.
Achieve assigned sales targets (volume, revenue, margin).

3. Technical Support & Troubleshooting

Provide pre-sales and post-sales technical support.
Assist customers with product selection, usage guidelines, and problem resolution.
Coordinate with R&D, production, and quality teams for issue resolution.

4. Market & Competitive Intelligence

Monitor market trends, competitor products, and customer feedback.
Share insights with internal teams to support product improvement and innovation.
Identify unmet customer needs and application gaps.

5. Cross-Functional Coordination

Act as the interface between customers and internal teams (R&D, QA, Supply Chain).
Support new product introductions and technical transfers at customer sites.
Ensure smooth order execution and timely communication.

6. Relationship Management

Build long-term relationships with key decision-makers and influencers.
Drive customer satisfaction, retention, and repeat business.
Handle customer complaints professionally and proactively.

7. Documentation & Reporting

Maintain sales forecasts, CRM updates, and activity reports.
Document customer requirements, trial results, and technical feedback.

Required Qualification

1. Educational Qualifications

Bachelor s degree in Engineering / Science / Technology (e.g., Chemical Engineering, Mechanical Engineering, Electrical, Biotechnology, Chemistry, etc.)
MBA or PG Diploma in Marketing / Sales - preferred but not mandatory.

2. Experience

8-14 years of experience in technical sales, application engineering, or customer-facing technical roles.
Experience in B2B / industrial / specialty chemicals / engineering products is highly desirable.

Key Skills & Competencies

1.

Technical Skills

Strong understanding of products, applications, and customer processes.
Ability to translate technical features into customer value and benefits.
Capability to analyze data, trials, and performance results.

2. Sales & Commercial Skills

Consultative selling and negotiation skills.
Pricing, margin, and contract understanding.
Ability to manage sales pipelines and close deals.

3. Communication Skills

Clear verbal and written communication.
Ability to present complex technical concepts simply.
Confident interaction with customers, from operators to senior management.

4. Behavioral & Personal Attributes

Customer-focused mindset.
Problem-solving and analytical thinking.
High ownership, resilience, and result orientation.
Willingness to travel and work in field-based roles.

Preferred Certifications / Additional Qualifications (Optional)

Sales or marketing certifications.
Industry-specific certifications (e.g., Six Sigma, product/application training).
CRM tools (Salesforce, SAP, etc.).

Perks & Benefits

Corporate Uber and MMT access for travel, Sodexo food card
Insurance Benefits - coverage for 5 members of family up to 5 lakhs
Monthly outing and engagement
Official corporate dinner and party/trips
Parental support - Maternity benefit, parental benefit program, Day-care support program.
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System, online doctor consultation.
Mobility Benefits - Relocation Benefits, Transfer Support Policy, Travel policy
Retirement Benefits - Employee PF contribution, Flexible PF contribution.
Other Benefits - Car Lease, Salary Advance policy.

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