What You'll DoWant to kick off an exciting career with a fast-growing cloud technology business? We are looking for highly energetic, customer-centric, driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our Customer Account Management team as a Customer Development Manager. You will be interacting with existing clients of all levels, in a variety of industries across North America. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Avalara offers a fast-paced, innovative environment where you will be provided the tools, resources, and outstanding leadership to sell business solutions and take your career to the next level!
Job Duties
- Ramp up on knowledge of products and services that we offer.
- Identify opportunities through follow up of inbound leads and outbound prospecting within the existing customer base.
- Research lists of existing companies to target, use the prospecting tools to develop email / telephone campaigns to spark interest in the product.
- Follow through with general ongoing contact with prospects to help nurture them through the sales funnel to generate quality sales opportunities.
- Generate cross sell opportunities to existing customers over the phone / email and schedule meetings for Customer Account Managers.
- Drive customer participation in webinars, certification events, and/or conference.
- Achieve monthly quotas of qualified and sales accepted opportunities.
- Supporting US clientele and will be required to work in Night Shifts
Performance Indicators
- Achievement against sales qualified opportunity quota
- Account coverage
- Activities leading to opportunity generation.
- Self-starter with ability to take initiative
What You'll Need to be Successful
Qualifications
- Minimum qualification required will be a Graduate.
- 3-5 Years of corporate experience, outside of undergraduate graduation (Software sales is a plus).
Preferred Qualifications
- Prior inside sales experience
- Excellent verbal/written communication skills
- Experience being held to and motivated by metrics
- Ability to multi-task, prioritize and manage time effectively
- Strong problem-solving skills
- High energy and positive attitude
- Comfortable working in a fast-paced and dynamic environment
How We'll Take Care of YouTotal RewardsIn addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.Health & WellnessBenefits vary by location but generally include private medical, life, and disability insurance.Inclusive culture and diversityAvalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.Flexible hybrid workingWe support hybrid work and flexible schedules for our employees.Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.Last year, we became a billion-dollar business
, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
