Customer Development Manager

2 - 3 years

4 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Responsible to shape and grow ACUVUE business in the territory
  • Serve as the single point of contact for IOs and Institutes in the territory
  • Drive growth of ACUVUE sales in the territory by
    • Ensuring timely communication of BPAs, trade schemes, offers and working with the accounts to achieve the same
    • Ensuring optimal coverage of territory (all stores once a month and key stores twice a month atleast) and driving required minimum sales at each store
    • Identifying new IOs equipped with fitting contact lenses
    • Execution of programs such as trial generation activations in the key IOs
    • Driving NPIs adoption and implementation of marketing strategies
    • Working with marketing team and distributors to ensure availability of trial lenses and visual merchandising at key stores
    • Collaborating with distributors to ensure smooth service to retailers
  • Develop territory to drive penetration of contact lenses
    • Building and maintaining relations with key stakeholders (retailers, optoms and stakeholders at Institutes) and driving the value of CLs in overall store growth
    • Regular product messaging and product refreshers with ECPs.
    • Collaborating with PD team to drive training programs
  • Can include managing outsourced team to drive coverage in certain territories
  • Adherence to J&J compliance and policies
For Key Account Stores in assigned territory
  • Achieve KA store level target
  • Ensure implementation of key strategy in relevant stores
  • Visit priority stores of KA in territory & ensure stock + trial availability
  • Work with KAM team to resolve any issues being highlighted by stores
  • Regular product messaging and product refreshers with ECPs.
  • Collaborating with PD team to drive training programs
  • Manage outsourced team mapped to key accounts in assigned territory

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