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Niftel Communications
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Customer Care Executive

Customer Care Executive

Niftel Communications

0 - 4 years

0 - 1 Lacs

lucknow

Posted:-1 days ago| Platform:

Apply

Skills Required

bpo customer service agent inbound solving queries kpo icse domestic advisor fresher cse excellent communication in english outbound uk telecalling isc us international voice process resolve chat escalations cold calling csat support handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Care Executive

Location: Hazratganj, Lucknow (On-Site)

Experience: 0 to 3 Years

Education: Graduation Not Required

Salary:13000 - 15,500 in hand without deductions

Shift Timings:

For Males

For Females

8 hours login+1 hour break

Job Summary

We are looking for a friendly and efficient Customer Care Executive to handle customer queries, provide product/service information, and ensure a smooth customer experience across calls, emails, and chats.

Key Responsibilities

Handle and resolve customer queries promptly.
Provide accurate information about products/services.
Record customer interactions in the system.
Escalate complex issues when needed.
Maintain a positive and professional attitude.

Skills & Qualifications

Good communication and listening skills.
Basic computer knowledge.
Customer service experience (preferred).
Ability to work in shifts and handle pressure.

If Interested Call/WhatsApp-

HR Alviya- 8810706413

Or drop your resume at

alviya.zehra@niftelresources.com

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