622 Cro Jobs - Page 14

Job description : As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations in 100 countries, Fortrea is transforming drug and device development for partners and patients across the globe. With sufficient experience assume the role of a Lead Statistical Programmer for CP studies only with support from senior programming staff. Plan, execute and oversee all programming activities on a study, including but not limited to, resource estimation, working within budget, meeting timelines, maximizing quality, interaction with other departments and the client, etc. Develop and maintain SAS programs to create SDTM and ADaM datasets and TFLs, and perform QC of SDTM, ADaMs and TFLs. Produce Define XML/PDFs, Analysis Results Metadata (ARM), annotated eCRFs and Reviewers Guides to support SDTMs and ADaMs. With support from senior programming staff, develop specifications for SDTMs and ADaM datasets. Review SAPs and TFL shells from a programming perspective for studies with support from senior programming staff. Respond to QA and client audits with support from senior programming staff. And all other duties as needed or assigned

Job description : As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations in 100 countries, Fortrea is transforming drug and device development for partners and patients across the globe. This role focuses on supporting the development and implementation of the company s compensation policies and programs. Responsibilities include conducting market analyses, performing job evaluations, and participating in salary surveys to ensure competitive and equitable compensation practices. The position involves collaborating with Regional Compensation Manager and providing data-driven insights to support compensation initiatives across the organization. Summary of Responsibilities: Administer and support global compensation programs, including job evaluations, market pricing, and survey submissions. Participate in Year End activities. Perform job description evaluations. Collaborate on the development and maintenance of compensation process documentation and training materials. Administer Fortrea Recognition Program and the tasks in employee HR portal. Conduct research on trends and practices to support business needs and provide actionable insights. Assist with compliance audits and ensure adherence to company policies. Create market analyses for teams and individuals and draw recommendations out of compensation data. Participate in other compensation-related projects and duties as assigned. Qualifications (Minimum Required): Bachelors degree required. Fortrea may consider relevant and equivalent experience in lieu of educational requirements. Strong MS Office skills, particularly in Excel and proficient in using other standard office software such as Word, PowerPoint, and Outlook as well as capability in Workday. Experience (Minimum Required): 3-5 years of Compensation Experience Demonstrate proficiency in MS Excel. Flexibility in competently juggling competing priorities. Preferred Qualifications Include: Strong analytical, communication, and problem-solving skills. Knowledge of compensation policies and best practices. Experience in working with EMEA region will be an advantage.

Job description : As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations in 100 countries, Fortrea is transforming drug and device development for partners and patients across the globe. These are the specific areas of accountability requiring decisions or delivery of results Owns all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for assigned opportunities (inclusive of managing opportunities under general supervision, establishing clear timelines, meeting client requirement, and suggesting solutions for obstacles) May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity May (based on business unit and/or team expectation) support integrated opportunities (ie, spanning across multiple Business Units)Reviews and analyzes RFI and/or Request for Proposal (RFP) documents to ensure adequate information for budget, proposal and/or response preparation is provided Follows up with appropriate contact for additional information as required Identifies and resolves issues around client enquiry requirements and Covance capabilities with support Organizes and facilitates of strategic and operational calls related to the opportunity May work across the organization in matrix environment across multiple time-zones and locations to lead the process and complete deliverables May liaise with third party vendors/vendor managers for provision of quotations and/or information where required Prepares high quality and accurate documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines Supports facilitating internal and external opportunity management negotiations (iepricing, process, resources, timelines, etc) as needed Ensures timely delivery of assigned deliverablesIs responsible for resolving of issues/challenges and informing Manager; may seek Manager s advice for complex issues/challengesPerforms timely and accurate data entry into departmental and/or corporate databases/systems as appropriate May (based on business unit and/or team expectation) support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings Maintains appropriate knowledge of the technical and regulatory environmentsIdentifies and participates in ways to improve the efficiency and quality of processes and the resulting deliverablesMay (based on business unit and/or team expectation) contribute to assigned client relationship improvement activities and implementation Performs quality control activities per the appropriate process/requirements May (based on business unit and/or team expectation) support hosting sales-focused inbound client visits May (based on business unit and/or team expectation) be responsible for coordinating on-boarding activities for new starters, including working directly with the management staff to ensure proper on-boarding May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense Experience :Minimum 2 - 4 years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)Knowledge of proposal management software applications (eg, Salesforcecom, Qvidian, Proposal Automation applications) is preferred Demonstrated text editing and writing skills (based on business unit and/or team expectations)Demonstrated ability to plan, multi-task and prioritize Demonstrated teamwork, communication (written and verbal), and organizational skills Proven ability to work independently Ability to work to deadlines

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Data Analytics & Computational Sciences Job Sub Function: Biostatistics Job Category: Scientific/Technology All Job Posting Locations: Bangalore, Karnataka, India, Mumbai, India, PENJERLA, Telangana, India Job Description: Principal Responsibilities: Completes programming trial activities of low complexity and/or criticality, with high quality and timeliness of deliverables. Designs and develops programs in support of clinical analysis and reporting activities. May support submission activities including but not limited to creation, verification, and delivery of CDISC compliant and/or non-standard data packages. Performs activities in accordance with departmental processes and procedures. Performs appropriate quality control and verification in support of clinical analyses and reporting activities. Performs review and provides feedback on project requirements and documentation. Collaborates effectively with team and cross-functional members. Ensures continued compliance with required company and departmental training, time reporting and other business/operational processes as required for position. May contribute to departmental innovation and process improvement projects. Clinical Programmer: Reviews specifications for mapping internal Data Review Model (DRM) for fit-for-purpose reporting consumption and ensures verification of DRM. Supports data cleaning by programming edit checks and data review listings and data reporting by creating data visualizations and listings for data management, medical monitoring, and central monitoring. Principal Relationships: This role reports into a people manager position within the Delivery unit and is accountable to the Portfolio and Study Leads for assigned activities and responsibilities. Functional contacts within IDAR include but are not limited to: Leaders and leads in Data Management and Central Monitoring, Programming Leads, Clinical Data Standards, Regulatory Medical Writing Leads, and system support organizations. Functional Contacts within J&J Innovative Medicine (as collaborator or peer) include but are not limited to: Statistics, Clinical, Global Medical Safety, Project Management, Regulatory, Strategic Partnerships, Human Resources. External contacts include but are not limited to external partners, CRO management and vendor liaisons, industry peers and working groups. Education and Experience Requirements: Bachelor s degree or higher and/or equivalent in computer science, mathematics, data science/data engineering/analytics, public health, or other relevant scientific field (or equivalent theoretical/technical depth). Experience and Skills Required: Basic knowledge of data structures and relevant programming languages for data manipulation, and statistical reporting which may include SAS, R, Python etc. Knowledge of SAS is preferred for Clinical Programming role. Basic knowledge of processes, methods, and concepts relevant to programming. Experience working in a team environment preferred. Demonstrated written and verbal communication skills.

Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later permanent work from home will be given 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later permanent work from home will be given Sal upto 2 lpa to 2.5 lpa + Incentives Pls call S angeta 9176078282 for more info Thanks, S angeta 9176078282

Manage customer interactions and ensure a smooth post-sales experience, client queries, concerns, and follow-ups efficiently. Maintain and update CRM software (Pinga) .Coordinate with , legal, and accounts teams for document processing ,collection. Required Candidate profile Candidates having minimum 2 year prior experience in CRM department in real estate industry. Please share me your on hr_recruit@sikka.in & 9717020195

Get Hired in Bangalores Top Call Centers with JobShop! Looking for a call center job? Whether you're a fresher or experienced, JobShop (India’s No.1 BPO recruitment company) brings you top job opportunities in Bengaluru’s leading companies. Apply once and access multiple roles with great pay, shifts & benefits! Open Positions 1 Semi-Technical Voice Process – Brookfield Qualification: 10th / PUC / Graduate Exp: Min 1 year 2 International Tech Support (Non-Voice) – Whitefield US Shift | 5 Days Working | 2-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 3 International Customer Support (Non-Voice) – Manyata Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 4 International Voice Support – Bellandur Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 32,000/month Exp: Freshers & Experienced Call/WhatsApp Neha - 7975182408 to apply now Or chat with us at: www.jobshop.ai Limited seats – Don’t miss your chance to land your dream BPO job!

||Customer service For International BPO|| Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Contact: HR Abhishek @9639871135 Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate must be available for face to face round of interview WFO Perks and benefits 5.5 days Incentives Cabs EPF Unlimited incentive

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

About the role: The Senior Regulatory Start Up Associate is primarily responsible for planning, preparation, review of country and site level ethics and regulatory authority applications and submissions during project start-up, in compliance with ICH-GCP and local regulatory requirements, to ensure timely clinical trial approval. Minimum Qualifications Experience: Graduate in a clinical, pharmacy or life sciences related field. At least 3-5 years of related experience in either a CRO, pharmaceutical or clinical/hospital environment. Responsibilities: Serve as the primary point of contact for the Regulatory Start-Up Manager (RSM) and/or Project Manager (PM) during start-up on allocated projects. Provide expertise and guidance to RSM and/or PM on country and local regulations and practices, keeping abreast of developments and changes in regulations, guidelines and practices surrounding clinical trial approvals in relevant countries. Work within the scope of the Regulatory Start-Up plan or other applicable project plan, relevant SOPs, and ICH-GCP. Provide country and site level information on submission deadlines and timeline metrics for local Regulatory Authority, Ethics Committees, Investigational Review Boards and other local bodies as appropriate. Works within forecasted submission/approval timelines and ensures they are complied with, updating appropriate systems accurately and in a timely manner, including planned and actual dates of submissions/approvals. May serve as a point of contact with investigative sites for Regulatory Authority, Ethics Committees/Review Boards and other local authority related activities. Prepare and submits Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Ensure submission packages are accurate and complete per local requirements. Review and follow-up on comments/questions raised by reviewing bodies and advise/contribute to response. Submit response with Client approval within timeframe. Follow submission, application to approval. May serve as a point of contact for Regulatory Authorities, Ethics Committees/Review Boards and other local authorities. Prepare and submit ongoing amendments, notifications, safety reports and study related materials required by Regulatory Authorities, Ethics Committees/Review Boards and other local authorities as per local requirements. Escalate any issue to the RSM and/or PM and provides rationale for submission/approval delays, and contingency plan to mitigate impact. Perform country and site Informed Consent Form (ICF) customization in line with local requirements. Initiate translation of submission documents as applicable and review translated documents before submission. Review and approve proposed packaging and labelling for clinical trial material. Prepare and submits import/export license applications and management of licenses and custom clearance thereafter if required. Register project onto an official clinical trial registry as agreed to with Client and update status as required. Submit regulatory and ethics documents and relevant study correspondence to the trial master file and ensures accuracy and completeness of these documents. Serve as an independent essential document reviewer and performs 2nd review of Activation Forms for IP release if required. Where applicable, may act as a Country Lead for projects with no RSM. At least 3-5 years Regulatory Start-up experiences in clinical industry. Responsible for development of master and country ICFs, study specific forms and other documents required for Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Participate in company start-up initiatives, contributing to development and maintenance of regulatory start-up processes, tools and SOPs. Identify areas of inefficiency in process and make recommendations for improvements. Assist with RSA training in the development and delivery of training in conjunction with Learning and Development Manager and serve as a mentor to junior RSAs. Serve as the local subject matter expert on specialized aspects of regulatory and start -up activities. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. Minimum Qualifications Experience: Graduate in a clinical, pharmacy or life sciences related field. At least 3-5 years of related experience in either a CRO, pharmaceutical or clinical/hospital environment. Responsibilities: Serve as the primary point of contact for the Regulatory Start-Up Manager (RSM) and/or Project Manager (PM) during start-up on allocated projects. Provide expertise and guidance to RSM and/or PM on country and local regulations and practices, keeping abreast of developments and changes in regulations, guidelines and practices surrounding clinical trial approvals in relevant countries. Work within the scope of the Regulatory Start-Up plan or other applicable project plan, relevant SOPs, and ICH-GCP. Provide country and site level information on submission deadlines and timeline metrics for local Regulatory Authority, Ethics Committees, Investigational Review Boards and other local bodies as appropriate. Works within forecasted submission/approval timelines and ensures they are complied with, updating appropriate systems accurately and in a timely manner, including planned and actual dates of submissions/approvals. May serve as a point of contact with investigative sites for Regulatory Authority, Ethics Committees/Review Boards and other local authority related activities. Prepare and submits Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Ensure submission packages are accurate and complete per local requirements. Review and follow-up on comments/questions raised by reviewing bodies and advise/contribute to response. Submit response with Client approval within timeframe. Follow submission, application to approval. May serve as a point of contact for Regulatory Authorities, Ethics Committees/Review Boards and other local authorities. Prepare and submit ongoing amendments, notifications, safety reports and study related materials required by Regulatory Authorities, Ethics Committees/Review Boards and other local authorities as per local requirements. Escalate any issue to the RSM and/or PM and provides rationale for submission/approval delays, and contingency plan to mitigate impact. Perform country and site Informed Consent Form (ICF) customisation in line with local requirements. Initiate translation of submission documents as applicable and review translated documents before submission. Review and approve proposed packaging and labelling for clinical trial material. Prepare and submits import/export license applications and management of licenses and custom clearance thereafter if required. Register project onto an official clinical trial registry as agreed to with Client and update status as required. Submit regulatory and ethics documents and relevant study correspondence to the trial master file and ensures accuracy and completeness of these documents. Serve as an independent essential document reviewer and performs 2nd review of Activation Forms for IP release if required. Where applicable, may act as a Country Lead for projects with no RSM. At least 3-5 years Regulatory Start-up experiences in clinical industry. Responsible for development of master and country ICFs, study specific forms and other documents required for Central EC/IRB applications, local EC/Governance applications, Regulatory Authority applications, and other local regulatory authorities or site submissions as required. Participate in company start-up initiatives, contributing to development and maintenance of regulatory start-up processes, tools and SOPs. Identify areas of inefficiency in process and make recommendations for improvements. Assist with RSA training in the development and delivery of training in conjunction with Learning and Development Manager and serve as a mentor to junior RSAs. Serve as the local subject matter expert on specialised aspects of regulatory and start -up activities.

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Location: Mumbai (Work from office) Experience: 5+ years Role Overview: We re looking for a hands-on digital marketing leader with expertise in Account-Based Marketing (ABM) and a passion for Martech and AI-powered marketing. This role is ideal for someone who thrives on building measurable, high-performing campaigns across LinkedIn, programmatic ads, chat, and personalized website experiences. The right candidate is part technologist, part growth hacker, and fully obsessed with lead generation. Key Responsibilities: Own lead generation and nurturing programs with a strong focus on designing landing pages, running A/B and multivariate tests. Use marketing automation (e.g., HubSpot Pardot) for end-to-end email campaigns, lead scoring, and segmentation. Drive website personalization and dynamic content delivery based on user behavior and account insights. Build and optimize chatbot automation to guide, qualify, and convert visitors from target accounts. Lead paid campaign strategy across LinkedIn, Google Ads, and programmatic ad platforms, aligned to ABM goals. Use ABM platforms like Madison Logic, DemandScience, and 6sense to identify high-intent accounts and activate campaigns. Must have experience in one of the above platforms. Ensure every campaign is measurable- build dashboards (GA4, Looker Studio, Matamo), analyze performance, and optimize in real time. Collaborate with sales, content, and product teams to ensure full-funnel alignment and a seamless digital experience. Qualifications: 5+ years of B2B digital marketing experience with demonstrated success in ABM strategy and execution. Deep understanding of LinkedIn Ads and programmatic advertising ecosystems. Proven experience in using ABM platforms (e.g., Madison Logic, DemandScience, 6sense) for targeting and orchestration. Skilled in marketing automation tools like HubSpot, or Freshmarketer for nurturing and scoring. Strong grasp of analytics, experimentation, and CRO best practices. Demonstrated ability to implement chatbots, website personalization, and intent-based user journeys. Must be comfortable working in fast-paced environments with cross-functional collaboration.

Location: Mumbai (Work from office) Experience: 5+ years Role Overview: We re looking for a hands-on digital marketing leader with expertise in Account-Based Marketing (ABM) and a passion for Martech and AI-powered marketing. This role is ideal for someone who thrives on building measurable, high-performing campaigns across LinkedIn, programmatic ads, chat, and personalized website experiences. The right candidate is part technologist, part growth hacker, and fully obsessed with lead generation. Key Responsibilities: Own lead generation and nurturing programs with a strong focus on designing landing pages, running A/B and multivariate tests. Use marketing automation (e.g., HubSpot Pardot) for end-to-end email campaigns, lead scoring, and segmentation. Drive website personalization and dynamic content delivery based on user behavior and account insights. Build and optimize chatbot automation to guide, qualify, and convert visitors from target accounts. Lead paid campaign strategy across LinkedIn, Google Ads, and programmatic ad platforms, aligned to ABM goals. Use ABM platforms like Madison Logic, DemandScience, and 6sense to identify high-intent accounts and activate campaigns. Must have experience in one of the above platforms. Ensure every campaign is measurable- build dashboards (GA4, Looker Studio, Matamo), analyze performance, and optimize in real time. Collaborate with sales, content, and product teams to ensure full-funnel alignment and a seamless digital experience. Qualifications: 5+ years of B2B digital marketing experience with demonstrated success in ABM strategy and execution. Deep understanding of LinkedIn Ads and programmatic advertising ecosystems. Proven experience in using ABM platforms (e.g., Madison Logic, DemandScience, 6sense) for targeting and orchestration. Skilled in marketing automation tools like HubSpot, or Freshmarketer for nurturing and scoring. Strong grasp of analytics, experimentation, and CRO best practices. Demonstrated ability to implement chatbots, website personalization, and intent-based user journeys. Must be comfortable working in fast-paced environments with cross-functional collaboration. Not the right fitLet us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Are you seeking a purposeful and rewarding Project Management career opportunity within a team dedicated to specialty solutions for clinical trials Our Clinical Adjudication team is expanding in India, and with ambitious goals and a clear vision for the future, now is the perfect time to join Clario as a Clinical Project Manager. In this role, you will be part of a team dedicated to ensuring unbiased and standardized evaluation of clinical trial events, contributing to the credibility and success of our studies. Join us and make a meaningful impact in the field of clinical research. What we offer Competitive compensation + shift allowances Attractive benefits (security, flexibility, support and well-being) Engaging employee programs Technology for hybrid working and great onsite facilities What youll be doing Identifies project guidelines and communication needs by: Reviewing study requirements and response assessment criteria and collaborates with key stakeholders to develop study start-up activities and associated documents Defining project plans (i.e. timelines, milestones and limitations for project staff) Establishing project reporting schedules Providing project updates to BD Director, Global Services Managing Directors, Sponsor representative(s) on schedule Communicating timely, appropriate project information to project teams, sites and company/sponsor representative(s) Performs project analysis and management by: Identifying critical project success factors for tracking, analysis and reporting Determining needed resources for project completion and communicating needs to appropriate departmental managers Collaborating with department leaders for appropriate training of those involved with the project toward excellence in successful and timely completion of project Performing financial tasks including monthly billing, forecasting, project scope reviews and amendments, and pass-through cost management Possessing a thorough understanding of the project contract and totals needed for monthly revenue reporting Understanding SOPs and working closely with QA for clarification and documentation of deviations Training and maintaining project team knowledge and applications of SOPs Communicating all protocol clarifications/revisions to project team Coordinating site management of data collection with internal and external teams Provides project team leadership by: Leading by example with professional and collaborative conduct Developing and delivering team project training Establishing team performance expectations and guidelines Providing input to departmental managers of respective team members performance level Analyzing team performance for consistency/quality within established project guidelines Collaborating with the departmental managers for team coaching/mentoring Supports Business Development efforts by: Collaborating with BD Director in the development and presentation of company capabilities calls/meetings Attending professional meeting(s) as Company representative Delivering polished Investigator Meeting presentation projecting solid comprehension of project/protocol and company services Oversees project close out by: Assisting with coordination of submission activities, as applicable Assisting with initiating and overseeing all project close out activities to completion Performs supervisory functions by, if applicable: Communicating job expectations Planning, monitoring and appraising job results Coaching, counseling and disciplining staff Initiating, coordinating and enforcing systems, policies and procedures Approving direct reports time sheets, requests for time off and/or overtime Performing timely performance evaluations of direct reports Coordinating and conducting new hire interviews; facilitating hiring decision Training new hires on departmental processes and responsibilities Maintains Quality Service and Departmental Standards by: Reading, understanding and adhering to organizational Standard Operating Procedures ( SOP ) Establishing and enforcing departmental standards Reviewing and updating company SOPs related What we look for Bachelor s degree required or commensurate experience level. Educational majors in life sciences, pharmacy, nursing, or other healthcare field highly desirable Previous management or project experience in clinical development of investigational medications required 1-3 years clinical trials experience within a CRO or pharmaceutical research organization required; preferably in a project management related role. Working knowledge of GCH, ICH guidelines and FDA regulations Clinical Adjudication experience a plus Experience working with computer software including Word, Excel, Access and Project preferred Strong interpersonal and communication skills, both verbal and written Strong organizational and leadership skills Goal oriented Ability to maintain professional and positive attitude

Key Responsibilities 1. Dossier Preparation and Submission CTD/eCTD Compilation: Assemble and submit regulatory dossiers in Common Technical Document (CTD) format, including modules for clinical, non-clinical, and quality data.

Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm. Our Client a leading Baby products company located at S.G. Highway, Makarba area of Ahmedabad looking for staff. Position: E-commerce Manager Office Timing: 9:30 AM to 6:30 PM Or 10:00 AM to 7:00 PM (5 Days/Week) CTC: 8 -13 LPA Experience: 5-7 Years in an e-commerce company Job Description We are looking for a Growth Manager with expertise in E-commerce, New Business Development, and Export Markets to drive revenue growth, expand market reach, and scale the business. The ideal candidate will be responsible for identifying new opportunities, developing go-to-market strategies, and optimizing performance across domestic and international channels. This role requires a strong business acumen, strategic thinking, and hands-on experience in scaling E-commerce brands. Responsibilities: Develop and implement strategies to drive E-commerce sales and customer acquisition. Manage and optimize online sales channels (Shopify, Amazon, Flipkart, international marketplaces, etc.). Leverage performance marketing, SEO, and conversion rate optimization (CRO) to enhance revenue. Track key performance indicators (KPIs) and analytics to drive data-driven decision-making. Identify and develop new business opportunities in domestic and global markets. Build and maintain relationships with key B2B and B2C partners, distributors, and clients. Conduct market research to identify untapped growth areas and expansion strategies. Develop strategic partnerships, affiliate programs, and collaborations to drive sales. Identify and enter new export markets, ensuring compliance with international trade regulations. Develop and execute strategies for cross-border E-commerce and global logistics. Manage relationships with international distributors, wholesalers, and partners. Optimize product listings, pricing, and fulfilment strategies for different regions. Requirements Bachelor s/Master s degree in Business, Marketing, International Trade, or a related field. Experience in E-commerce, Business Development, and Export Growth. Strong understanding of global E-commerce platforms, logistics, and trade regulations. Proven track record in scaling online businesses and expanding into new markets. Expertise in Google Ads, Meta Ads, SEO, and digital performance marketing. Experience in managing and optimizing sales across multiple online channels. Excellent negotiation and communication skills for B2B and B2C partnerships. Ability to analyze data, market trends, and customer insights to drive growth strategies. Prior experience in working with international shipping, customs, and trade policies is a plus. Preferred Skills Experience in D2C brand expansion and strategic alliances. Knowledge of international payment systems and pricing strategies. Familiarity with global marketplaces like Amazon Global, eBay, Alibaba, and Flipkart Global. If interested, Please share your updated resume with details of your present salary, expectations & notice period.

Job title : Sr. Associate - HEVA (Evidence Synthesis) Hiring Manager: Head/Group Lead/Research Lead/Team Lead HEVA Location: Hyderabad % of travel expected: Travel required as per business need Job type: Permanent and Full time About the job Sanofi Global Hub is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . MedHub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Main responsibilities: The overall purpose and main responsibilities are listed below: Support HEVA team in assigned therapy area portfolio to plan and generate robust health economics and value based evidence to maximize the value propositions from both a global and US perspective working within the Market Access tripod Support the execution of quality research projects, economic models, trial design recommendations and other activities in support of programs/products Seek opportunities to innovate HEVA value identification, evidence generation and dissemination process/plan to increase the relevance and impact of HEVA evidence to ensure reimbursement decisions optimal access Develop and maintain TA expertise People: (1) Support and maintain effective relationships with key stakeholders (2) Work effectively with global HEVA teams across various time zones Performance: (1) Support in the HEVA evidence generation plan: Develop research plan for pre-launch, launch and post-launch evidence for investigational and marketed drugs; Evidence generation plan includes burden of illness studies, epidemiology, literature reviews, meta-analysis, retrospective, and prospective observational studies, economic evaluations, development and analysis of patient-reported outcomes; Provide strategic support with individuals and institutions, which may serve as resources for evidence generation purpose, etc. (2) Support execution of approved HEVA study(s) and manage ongoing study(s) if required: Supports the manager/HEVA product lead to manage and execute research studies to support the clinical, economic and humanistic value of products; Studies include but are not limited to burden of illness studies, epidemiology, literature reviews, meta-analysis, retrospective and prospective observational studies, economic evaluations, and patient-reported outcomes (3) Support development of core value dossier (CVD) and AMCP dossiers and provide strategic direction Process: (1) Assist HEVA team in development of HEVA strategic evidence material (2) Assist manager in development of core HEVA strategic evidence generation processes, templates, and products across the portfolio in accordance to the scientific and value messages aligned with CVD, the US AMCP dossier, and HEVA contributions as appropriate to other submissions (3) Maintain adherence to the evidence generation guidelines and other standards relevant to HEVA evidence generation processes Stakeholder: (1) Work with HEVA, RWE, Clinical, Medical Affairs, Marketing, External Affairs and Market Access global or local teams in regions/areas to identify evidence generation and dissemination needs and assist in developing assigned deliverables (2) Support HEVA team to prepare relevant & customized deliverables for these Teams About you Experience : 5 + years of experience in HEOR for the pharmaceuticals industry, CRO consultancy or academia. Soft and technical skills : Stakeholder management; writing/communication skills; external engagement and ability to work independently and within a team environment Strong analytical skills to translate clinical and economic information and messages into payer evidence strategies; Understands reimbursement decisions to determine value drivers and how evidence is used in decision making and how it impacts various payers (e.g., providers, patients, health systems); Knowledge of methods and principles of health economics, health technology assessment (HTA) reviews Education : Advanced degree in life sciences/pharmacy/similar discipline or medical degree Languages : Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Join an international biopharma company.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future over dues with accounts that have a high exposure. The Global Risk & Compliance (GRC) group within American Express is responsible for providing oversight and governance of risks to ensure that the company operates in a safe and sound manner within regulatory expectations. In a world increasingly subject to digitalization and the use of technology, technology risk management has become increasingly significant across organizations, becoming one of the key themes at board meetings. Cyberattacks have become increasingly commonplace and the trend continues to move upward. This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the Information Technology (IT), Information Security (IS) and Business Continuity management (BCM) risks. Reporting to the Manager for Cybersecurity, Technology, and Resiliency Risk oversight, this position is responsible for supporting independent assessments and reporting of risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors, and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements. Essential Job Functions: Assist in identifying and assessing IT and IS risks across applications, infrastructure, and third-party vendors. Support IT and IS risk assessments and recommend mitigation strategies. Monitor IT and IS risk trends and emerging threats to provide proactive recommendations. Assist in the testing and validation of IT and IS controls. Prepare IT and IS risk reports and dashboards for management review. Support internal and external audits related to IT and IS risk. Support the implementation of IT and IS risk management frameworks, policies, standards, and procedures. Maintain IT and IS risk registers and track remediation efforts for identified risks. Support independent, proactive risk management and oversight of information technology, information security and business continuity management risks generated within business processes or that occur due to use of Technology. Support data-driven reviews focused on technology, cyber security, and business continuity management risks. Support development and enhancement of data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends. Stay knowledgeable of relevant regulations, guidelines & industry standards. Support the design of independent Information Technology risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Business Continuity Management, New Product Approval, Mergers & Acquisitions etc. Required Qualifications: Bachelor s Degree in related field. 3 + years of experience in IT and IS risk management across any of the three lines of defense. Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends. by conducting interviews and analyzing large volumes of data. Excellent analytical skills with high attention to detail and accuracy. Excellent critical thinking and problem-solving skills. Excellent verbal, written and interpersonal communication skills. Willingness to challenge traditional thinking by actively engaging in constructive dialogue. Preferred: Educational background: Computer Science or Information Systems. Experience in risk management across cyber security, information technology, third party, business continuity management. Working knowledge of one or more of the data mining tools/technologies (e.g., Microsoft Excel: Pivot Tables SQL, SAS, Python, R). Industry certifications (e.g., CISSP, CISM, CISA, CRISC, ITIL, CBCM, CBCP, CBCI). Understanding of risk assessment methodologies, frameworks, and industry standards (e.g., COSO, COBIT, ISO 27001, ISO/IEC 20000-1, ISO 22301, FAIR or NIST RMF). Knowledge of relevant policies & regulations (e.g., OCC Heightened Standards, FFIEC IT booklets). Experience with Governance, Risk and Compliance tools (e.g., Archer)

Job Description: Design, develop, and maintain embedded firmware for various microcontroller-based applications. Work independently to implement solutions using SPI, UART, I2C, and other peripheral interfaces. Develop and integrate communication protocols such as CAN, Modbus, Profibus, or Foundation Fieldbus. Create robust bootloader solutions and optimize firmware performance. Collaborate with cross-functional teams to review hardware designs and provide firmware-level support and debugging. Utilize measurement tools like CRO, logic analysers, and oscilloscopes for validation and troubleshooting. Develop firmware using IDEs and tools such as IAR, Keil, MPLAB, or Code Composer Studio. Work with various microcontroller platforms including MSP430, PIC32, IMX, and STM32. Develop real-time applications using at least one RTOS. Follow best practices in version control using Git or SVN. Contribute actively to code reviews, architecture discussions, and design sessions. Exhibit strong team collaboration, along with the ability to lead small teams or initiatives as needed. 6+ years of experience in embedded firmware development. Proficient in embedded C/C++. Experience in bootloader and low-level driver development. Strong problem-solving and hardware debugging skills. Excellent team player with leadership capabilities and proactive communication

At Quanticate, were pioneers in providing top-tier statistical and data management support to our clients. Were seeking a dedicated "Clinical Data Manager I" whos committed to upholding the highest standards, following procedures, and ensuring compliance with regulations, all while providing exceptional customer care. As a "Clinical Data Manager I" you will lead, co-ordinate, and action all tasks relating to Clinical Data Management from the start to the finish of a study to project manage studies across CDM functions. Core Accountabilities: Activities required of a Clinical Data Manager I (however not restricted to) are as below: To contribute to the efficient running of the CDM department as part of the CDM leadership team. Ensure launch, delivery, and completion of all CDM procedures according to contractual agreement and relevant SOPs, guidelines, and regulations To pro-actively keep abreast of current clinical data management developments and systems To assist in the creation and review of in-house SOPs. To research and provide input into in-house strategies and systems. To perform medical coding activities on projects, if assigned. To perform other reasonable tasks as requested by management. Ensure consistency of process and quality across projects. Project management for allocated projects: To help plan and manage study timelines and resources. To manage progress against schedules and report to management. To perform project management across all functions for a study as appropriate. Management of CRFs and all related tasks Management of allocated staff: Allocation of projects in conjunction with Project Management, as appropriate Performance reviews, as required. Administer training and development of staff, as required. Key Relationships: Act as the primary CDM contact, both external and internal, for Quanticate projects. Manage work assignment and delivery of project tasks to the data processing and programming team as required Line management responsibilities for any assigned direct reports, including professional development/training and performance appraisals. Qualified to an appropriate standard, preferably to degree level in a life sciences subject Four to seven years of relevant experience in CRO Clinical Data Management domain. Extensive knowledge of

Essential Skills/Experience: PhD or Masters or equivalent experience in a relevant scientific field with 4+ years of industrial experience. A strong background in pharmacology (e.g., pharmacology, biology, biochemistry, toxicology, physiology) with a proven track record in driving innovative science, preferably in the pharmaceutical or biotechnology industry. Technical experience in in vitro pharmacological or biochemical assay development and screening (e.g., kinase profiling technologies, radioligand binding, enzyme activity, and functional cell-based systems) applied to various biological target classes. Excellent problem-solving and organisational skills, delivery focus, and outstanding communication skills. A true collaborator with highly effective networking skills and experience collaborating across scientific disciplines, cultures, and expertise. Desirable Skills/Experience: Experience with off-target profiling data and strategies in the pharmaceutical industry. Practical understanding of kinase profiling technologies. Experience working with CRO s, commissioning requests and driving delivery processes. Experience with being entrepreneurial taking the initiative in projects. Demonstrated leadership in scientific projects or teams. Experience in regulatory interactions or safety assessments. Knowledge of emerging trends in drug safety and pharmacovigilance.

The Clinical Systems Specialist plays a critical role in the implementation, management and optimization of clinical trial systems, ensuring their functionality and alignment with study needs. They collaborate with the System Administrator & vendor on system configuration to deliver features, fixes, and updates in alignment with the system s roadmap, ensuring efficient operation and compliance throughout the clinical trial lifecycle. Additionally, they assist with system maintenance activities and act as the primary point of contact for training, end-user technical support, and communications, to ensure operational efficiency and compliance with internal & external requirements. System Development & Implementation (10-20%) Support the System Administrator in performing key system development lifecycle (SDLC) activities including requirements analysis, configuration and validation, system updates, and change control. Collaborate with IT and clinical teams to improve system efficiencies and automation, supporting continuous improvement of system management. System Maintenance, Security & Compliance (30-40%) Support user account management and access controls for compliance with regulatory standards and assist with user access reviews. Support audit activities (sponsor audits, vendor audits and regulatory audits) to demonstrate compliance Coordinates & executes data governance initiatives such as identifying opportunities for data cleaning, training end-users or other system support staff on data governance activities, and conducting oversight on these activities. Assist with system-related assessments including vendor assessments, risk assessments, and validation reviews, and audit trail reviews. Support necessary data inputs, lead and support data governance efforts, and configure or generate required reports or dashboards for end users User Support & Training (40-50%) Provide technical support to end-users and troubleshoot system-related issues. Provide training to end-users and collaborate with System Administrator on creation and management of training materials. Provide study-related services for end-users including study setup and publishing reports & dashboards, to support study reporting and compliance related study activities. Oversee user onboarding to system including assignment to system roles & studies. Qualifications 4 - 6 years of related experience (Honors) bachelors degree Additional Knowledge / Skills Education in IT, software or a related field is preferred but not required Strong problem-solving and analytical skills Excellent communication and stakeholder management skills Ability to work independently and as part of a team. A minimum of 4 years of experience in clinical systems management, technical support, or a related role within the pharmaceutical, biotechnology, or contract research organization (CRO) industry is preferred. Experience working with clinical trial platforms such as clinical trial management systems (CTMS), electronic data capture (EDC) systems, electronic trial master file (eTMF) systems, or other platforms is essential. Previous experience in system configuration, validation, and troubleshooting in a regulated environment is highly desirable. Understanding of clinical trial processes, regulatory requirements, including GxP, 21 CFR Part 11, and other relevant guidelines. Knowledge of system validation procedures, including user acceptance testing (UAT), configuration management, and compliance documentation, is essential. Familiarity with clinical data integrity standards and audit processes is also required. Strong analytical and problem-solving skills with the ability to identify and resolve complex system issues independently. Excellent communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders. The ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment. Attention to detail and a commitment to ensuring the accuracy and integrity of clinical data. Ability to work independently with minimal supervision while collaborating with cross-functional teams. Proactive approach to continuous learning and adapting to new technologies and industry trends

CRO has to be well presented, reaches on time at the customer place, carry all replica product requested by the customer and ensure that the sale is closed smoothly. RESPONSIBILITIES: Make sure that the customer is aware of the delivery date. Needs to build good rapport customer to generate additional business with the help of reference and repeat business. Ensure that there should not be any escalations, in case of escalation same has to be closed with the help of Team leader or City lead. Fixing the appointment basis customers availability and exhibit the jewellery requested and close the sale. Follow up on the postpone leads by calling the customer, on the date and time requested. Extend support to the fellow team members in case of any Has to be a team player by sharing best practice with in the team.

About the role: The Proposal, Budget and Contracts Manager is responsible for the development and preparation of proposals, budgets, and contracts for new business. The PBC Manager will be accountable for generating high quality and timely proposals, budgets, and contracts by working closely with the Business Development team and Projects Managers. PBC Managers are expected to have an excellent understanding of the development of new opportunity documents. PBC Managers are capable of document development for global program management, full-service, multi-CRO and more complex projects. PBC Managers may be required to mentor junior staff and are expected to contribute to departmental activities and process initiatives. Minimum Qualifications & Experience: Graduate in a clinical or life sciences related field. Relevant experience/qualifications in allied professions may also be considered. At least five years experience within the pharmaceutical industry as a PBC specialist or equivalent. At least three years experience preparing budgets, contracts and proposals or demonstrated exceptional capabilities in proposal, contract, and budget development within Novotech. Previous experience working directly with clients. Must be able to communicate clearly, able to prioritise and meet deadlines. Responsibilities: Develop proposal: Prepare high quality proposals and presentation materials. Collate required content and finalize proposal (involves substantive editing & drafting to ensure readability, consistency in formatting to ensure that proposals accurately reflect customers requirements and is consistent with Novotech branding guidelines). Ensure proposal templates remain relevant and compliant and of a high visual standard. Research, compile and present statistics and company information. Consult with internal team from other departments within Novotech to obtain information required to respond to RFP questions. Develop budget: Prepare budget for projects based on client information provided to schedule timeframe. Prepare other budgets elements (client mapping etc.) as required to timeframes. Consult with vendors to obtain quotations. Develop Contracts: Prepare all new client contracts and execute in accordance with agreed timeframes and guidance. Obtain appropriate format of Budget for inclusion in contracts. Contracts executed in accordance with Novotech Contract Review SOP. Follow Start Up Work Authorization process to activate project for handover to Operations team. Contact vendors and obtain quotes. Contact vendors for quotes based on protocol and vendor lists. Engage Operation team as required for assistance. Process Improvement: Assist in the review and development of processes and documentation as required. Developing Others: Train and mentor PBC Associate and PBC Specialists in development of proposals, budgets, and contracts. Provide a positive role model and provide feedback on progress in a constructive manner. Be able to identify knowledge deficiencies in junior star and provide training or make recommendation for training. Other: Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communication with external parties is presented in a positive and professional manner. Attend calls with internal teams and clients in development of opportunity documents Maintain and update opportunity status within SalesForce. Maintain contracts records in SalesForce and SharePoint. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. Minimum Qualifications & Experience Graduate in a clinical or life sciences related field. Relevant experience/qualifications in allied professions may also be considered. At least five years experience within the pharmaceutical industry as a PBC specialist/manager or equivalent. At least three years experience preparing budgets, contracts and proposals or demonstrated exceptional capabilities in proposal, contract and budget development within Novotech. Advanced Microsoft Excel skills, including macros development. Previous experience working directly with clients. Must be able to communicate clearly, able to prioritise and meet deadlines. Must have advanced Microsoft Office capabilities, specifically Excel, Word and PowerPoint. Responsibilities Develop Proposal Prepare high quality proposals and presentation materials. Collate required content and finalise proposal (involves substantive editing & drafting to ensure readability, consistency in formatting to ensure that proposals accurately reflect customers requirements and is consistent with Novotech branding guidelines). Ensure proposal templates remain relevant and compliant and of a high visual standard. Research, compile and present statistics and company information. Liaise with internal team from other departments within Novotech to obtain information required to respond to RFP questions. Develop Budget Prepare budget for projects based on client information provided to schedule timeframe. Prepare other budgets elements (client mapping etc.) as required to timeframes. Liaise with vendors to obtain quotations. Develop Contracts Prepare all new client contracts and execute in accordance with agreed timeframes and guidance. Obtain appropriate format of Budget for inclusion in contracts. Contracts executed in accordance with Novotech Contract Review SOP. Follow Start Up Work Authorisation process to activate project for handover to Operations team. Contact vendors and obtain quotes. Contact vendors for quotes based on protocol and vendor lists. Engage Operation team as required for assistance. Process Improvement/ PBC Transformation Activities Identify and implement process improvements and initiatives to enhance efficiency and streamline activities across PBC team. Implement revisions to the Novotech pricing tool as required per business needs. Work cross-functionally with other departments in Novotech to develop and implement processes and systems to improve efficiency, transparency and quality. Develop and implement training of PBC and wider Novotech staff as required following successful delivery of Initiative. Developing Others Train and mentor PBC Associates and PBC Specialists in development of proposals, budgets and contracts. Provide a positive role model and provide feedback on progress in a constructive manner. Be able to identify knowledge deficiencies in junior staff and provide training or make recommendation for training. Other Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communication with external parties is presented in a positive and professional manner. Attend calls with internal teams and clients in development of opportunity documents. Maintain and update opportunity status within Salesforce. Maintain contracts records in Salesforce and SharePoint.

Job Requirements Phenom Intro & Job Summary: Phenoms mission is to help a billion people find the right work. Our global Marketing team plays an important role in achieving this mission by generating awareness, providing education and converting prospects into customers. Phenom has a dedicated focus on Original Research that requires a team that is passionate about contributing through data research and analysis specialization, including performing hundreds of audits and evaluations of global career sites, hiring practices, and automation processes against a Phenom rubric. sifting through large spreadsheets and data sources to connect trends, themes, scoring which go into a larger narrative for the industry. This work presents itself publicly in the form of personalized audits used by sales to gain credibility, promoted by marketing to generate top of funnel interest. With a strong focus on detailed evaluation of various implementations of HR technology and how they carry out different candidate attraction and engagement functions, you\u2019ll help first hand in not only providing Phenom customers with insights they need to improve their business, but also suggesting process improvements to speed the delivery of audits while maintaining a high level of quality. Your effort and impact will also be highly visible in reports such as State of Candidate Experience, State of Skills, State of High-Volume Hiring, and State of AI. What you have to do: Conduct comprehensive audits of career sites globally, identifying opportunities to improve candidate attraction through content quality optimization, search engine visibility (SEO), design enhancement, and messaging refinement while adapting audit methodologies to accommodate unique site structures and configurations Execute end-to-end application testing using carefully crafted test profiles with real contact information to evaluate hiring automation workflows, trigger sequences, and follow-up communications, maintaining detailed documentation of each step in the candidate journey Collaborate with Sales, SDR, and recruitment marketing teams to create customer-specific audits and identify opportunities where data-driven insights can empower client relationships and unlock growth, while maintaining high quality standards Establish and maintain an audit methodology playbook, documenting tested approaches, effective analysis frameworks, and reporting guidelines to ensure consistent output across sites and regions while maintaining flexibility to adapt to unique site configurations and company-specific requirements Work Experience What you have done: \uFEFF 3+ years of experience in digital marketing, talent operations, recruitment marketing, or website analytics 2-3+ years of experience and demonstrated expertise with web analytics and SEO tools for recruitment use cases: Advanced experience with Google Analytics/GA4 for user behavior analysis Proficiency with SEMrush, Ahrefs, or similar platforms for SEO evaluation Familiarity with ATS platforms (Workday, Phenom People, iCIMS, etc.) and their integration with career sites Strong analytical mindset, exceptionally well-organized and detail oriented, and able to manage multiple concurrent audit projects across different regions and client requirements, maintaining accurate tracking of ongoing application processes and follow-up communications over extended periods Demonstrated experience in turning complex data into actionable insights and recommendations that drive measurable business outcomes, while maintaining persistence to achieve comprehensive audit results even when facing technical obstacles or non-standard implementations Passionate about being hands-on in audit execution; comfortable with creating and managing test application profiles, and contributing to team-wide knowledge sharing about effective audit methodologies for complex scenarios Ability to work independently while maintaining consistency with established standards Excellent communication, time management, and detail-oriented skills Organized and able to work on a variety of projects at one time Learned to love and thrive in fast-paced, highly collaborative environments Demonstrated that running through walls to overcome challenges and blockers is fun, exciting, and expected of themselves and their teammates An innate drive to be curious, learn, and apply those learnings in their day-to-day Passionate about being hands-on in their contribution and team execution Nice to Have Web design or UX background with understanding of user interface principles and design impact on conversion rates Knowledge of website accessibility standards (WCAG, ADA compliance) and their application to recruitment platforms Understanding of conversion rate optimization (CRO) principles as applied to talent acquisition funnels Experience working with ambiguous requirements and developing creative solutions for non-standard technical challenges