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0.0 - 5.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring Freshers for Tamil Voice process- Good communication in English also mandatory Location- Chennai. Easy selections & Immediate joining. Walk-in Interviews. Salary 11k-17k Inhand. Call Swathi 6357012499 For More Info . . Required Candidate profile Candidate should speak English + Tamil Both Freshers and Experienced can apply Graduation is not mandatory Immediate joiners only preferred work from office.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Job description : We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales executive will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making cold calls, working closely with Sales Account Manager and BDM, generating interest, qualifying prospects, follow ups and closing sales. Roles and Responsibilities : Contacting customers via phone, email, instant messaging and in-person to make sales Meeting daily, weekly, and monthly sales targets Handling customer queries and concerns and taking appropriate action to follow-up Preparing and sending quotes and proposals to clients Managing the sales process through our database CRM Effective record-keeping of client interactions and activities on CRM Participating in sales team meetings and training, as and when required Desired Profile : minimum of 1 year of experience in sales salary 18k to 25k based on your performance in the interview Immediate Joiner
Posted 1 month ago
2.0 - 5.0 years
6 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Brief Position Description: The core responsibility for this position is as a member of the Data Management department at Novotech. The (Senior) Clinical Data Programmer will be responsible for programming activities on clinical trial projects and to ensure compliance with Good Clinical Data Management Practices (GCDMP). Minimum Qualifications & Experience: Graduate in information science or life science related field, or similar. Two years experience in a similar role in a CRO or pharmaceutical company. Preferably with hand-on experience with Custom Functions/C# and Veeva EDC. Responsibilities: The Clinical Data Programmer shall be responsible for programming activities on a project. This shall include designing and implementation of clinical database, programming of data review listings and programming of data reconciliation. The CDP shall ensure quality standards per SOPs and ICH-GCP. The CDP shall be responsible for designing, programming, testing and maintenance of clinical trial databases in different clinical trial applications in accordance with Novotech standards. Perform external data loads, i.e. labs, ECGs etc., as needed. Act as liaison with vendors to establish data transfer specifications standards. Ensure all programming activities and processes performed are conducted in accordance with standard operating procedures and good programming practices. Experience in developing, validating and maintaining clinical trials built in different EDC applications. Annotate CRFs in accordance with CDISC published or sponsor specific guidelines with appropriate metadata to reflect case report tabulation (CRT) data sets Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. Brief Position Description: The core responsibility for this position is as a member of the Data Management department at Novotech. The (Senior) Clinical Data Programmer will be responsible for programming activities on clinical trial projects and to ensure compliance with Good Clinical Data Management Practices (GCDMP). Minimum Qualifications & Experience: Graduate in information science or life science related field, or similar. Two years experience in a similar role in a CRO or pharmaceutical company. Preferably with hand-on experience with Custom Functions/C# and Veeva EDC. Responsibilities: The Clinical Data Programmer shall be responsible for programming activities on a project. This shall include designing and implementation of clinical database, programming of data review listings and programming of data reconciliation. The CDP shall ensure quality standards per SOPs and ICH-GCP. The CDP shall be responsible for designing, programming, testing and maintenance of clinical trial databases in different clinical trial applications in accordance with Novotech standards. Perform external data loads, i.e. labs, ECGs etc., as needed. Act as liaison with vendors to establish data transfer specifications standards. Ensure all programming activities and processes performed are conducted in accordance with standard operating procedures and good programming practices. Experience in developing, validating and maintaining clinical trials built in different EDC applications. Annotate CRFs in accordance with CDISC published or sponsor specific guidelines with appropriate metadata to reflect case report tabulation (CRT) data sets Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About the role: The Investigator Grants Specialist will provide support to project team in managing the payment for investigators and developing the Investigator grant using the standard system such as Grant Plan. This role will be closely working with Project Management and Clinical Operations team to ensure timely delivery of site budget templates and to process site payments every quarter with assistance of project team. All activities are performed according to the Novotech s/Client SOP and guidelines. The ideal candidate will be professional, analytical and possess excellent written and verbal communication skills Minimum Qualifications & Experience: At least 12-36 months of experience in a clinical research organization or equivalent. Minimum Batchelor s degree in Life science or related field Experience working in Investigator Payment Process. Experience working in CTMS/Veeva. Experience working in Grant Plan. Understanding of Subject Visit Tracking in CTMS. Strong hold on excel and Power Point (MS). Good communication skills. Must have analytical, problem solving, Excellent verbal and written communication and negotiation skills. Excellent interpersonal and relationship building skills. Extremely well organized and detailed oriented with demonstrated follow-up skills. Candidate should have prior background in the pharmaceutical, CRO or healthcare industry. Responsibilities: Investigator Payment Activity To review, update and track all payments in CTMS appropriately. To route correspondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner. To escalate payment issues/delays appropriately. To review payments in line with visit data in CTMS to ensure sites are being paid timely accurate and efficient manner and escalate delays/ issues appropriately. Communicate effectively with Project Managers, regarding payment enquiries and managing their expectations accordingly. To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract. Assists with maintaining schedule for patient visit payments per contract with the Sponsor and the Site. Process all site payments for patient visits. Review the site payment report based on the required due date for payments to be made to make sure the report is correct and free of errors before processing any payments. Prepare Investigator Payment report for study status meetings as requested by Project Manager. Be accountable for the quality of how each study assigned is set-up and maintained, ensuring payments are correct and that all work carried out is in accordance with Investigator Payment processes and procedures and is audit Analyze and assess SVT setup requirement based on study type (simple/complex/cohort). Create site SVTs based on CTRAs received from CRAs. Setup Master/Site specific SVT templates in CTMS within the required timelines and ensure accurate templates are built in before release to study teams. Be aware of and adhere to company processes in areas relevant to Investigator Grant Specialist. Be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out IGS role. Participate in activities of the Clinical Operations department, including attendance at company/departmental meetings, and contributing to the development of clinical processes and SOPs. Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company. Investigator Grants Activity: Responsible for the development of investigator grant using industry standard systems. Review study protocols work closely with Project Managers to ensure accurate, complete, and timely deliveries of Investigator Grants. Candidate will be assigned in the complex projects Provide initial budget estimates as requested by clients. Apply Industry standard of care concepts into building budget model. Address questions related to Fair Market Value. Communicate with vendor for system related issues. Manage list of user access to required systems. Track finalized budgets and ensured reporting as required. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. Minimum Qualifications & Experience: At least 12-36 months of experience in a clinical research organization or equivalent. Minimum Batchelor s degree in Life science or related field Experience working in Investigator Payment Process. Experience working in CTMS/Veeva. Experience working in Grant Plan. Understanding of Subject Visit Tracking in CTMS. Strong hold on excels and Power Point (MS). Effective communication skills. Must have analytical, problem solving, Excellent verbal and written communication and negotiation skills. Excellent interpersonal and relationship building skills. Extremely well organized and detailed oriented with demonstrated follow-up skills. Should have prior background in the pharmaceutical, CRO or healthcare industry. Responsibilities: Investigator Payment Activity To review, update and track all payments in CTMS appropriately. To route correspondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner. To escalate payment issues/delays appropriately. To review payments in line with visit data in CTMS to ensure sites are being paid timely accurate and efficient manner and escalate delays/ issues appropriately. Communicate effectively with Project Managers, regarding payment enquiries and managing their expectations accordingly. To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract. Assists with maintaining schedule for patient visit payments per contract with the Sponsor and the Site. Process all site payments for patient visits. Review the site payment report based on the required due date for payments to be made to make sure the report is correct and free of errors before processing any payments. Prepare Investigator Payment report for study status meetings as requested by Project Manager. Be accountable for the quality of how each study assigned is set-up and maintained, ensuring payments are correct and that all work carried out is in accordance with Investigator Payment processes and procedures and is audit Analyze and assess SVT setup requirement based on study type (simple/complex/cohort). Create site SVTs based on CTRAs received from CRAs. Setup Master/Site specific SVT templates in CTMS within the required timelines and ensure accurate templates are built in before release to study teams. Be aware of and adhere to company processes in areas relevant to Investigator Grant Specialist. Be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out IGS role. Participate in activities of the Clinical Operations department, including attendance at company/departmental meetings, and contributing to the development of clinical processes and SOPs. Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company. Investigator Grants Activity: Responsible for the development of investigator grant using industry standard systems. Review study protocols work closely with Project Managers to ensure accurate, complete, and timely deliveries of Investigator Grants. Candidate will be assigned in the complex projects Provide initial budget estimates as requested by clients. Apply Industry standard of care concepts into building budget model. Address questions related to Fair Market Value. Communicate with vendor for system related issues. Manage list of user access to required systems. Track finalized budgets and ensured reporting as required. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. About the role: The Investigator Grants Specialist will provide support to project team in managing the payment for investigators and developing the Investigator grant using the standard system such as Grant Plan. This role will be closely working with Project Management and Clinical Operations team to ensure timely delivery of site budget templates and to process site payments every quarter with assistance of project team. All activities are performed according to the Novotech s/Client SOP and guidelines. The ideal candidate will be professional, analytical and possess excellent written and verbal communication skills Minimum Qualifications & Experience: At least 12-36 months of experience in a clinical research organization or equivalent. Minimum Batchelor s degree in Life science or related field Experience working in Investigator Payment Process. Experience working in CTMS/Veeva. Experience working in Grant Plan. Understanding of Subject Visit Tracking in CTMS. Strong hold on excel and Power Point (MS). Good communication skills. Must have analytical, problem solving, Excellent verbal and written communication and negotiation skills. Excellent interpersonal and relationship building skills. Extremely well organized and detailed oriented with demonstrated follow-up skills. Candidate should have prior background in the pharmaceutical, CRO or healthcare industry. Responsibilities: Investigator Payment Activity To review, update and track all payments in CTMS appropriately. To route correspondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner. To escalate payment issues/delays appropriately. To review payments in line with visit data in CTMS to ensure sites are being paid timely accurate and efficient manner and escalate delays/ issues appropriately. Communicate effectively with Project Managers, regarding payment enquiries and managing their expectations accordingly. To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract. Assists with maintaining schedule for patient visit payments per contract with the Sponsor and the Site. Process all site payments for patient visits. Review the site payment report based on the required due date for payments to be made to make sure the report is correct and free of errors before processing any payments. Prepare Investigator Payment report for study status meetings as requested by Project Manager. Be accountable for the quality of how each study assigned is set-up and maintained, ensuring payments are correct and that all work carried out is in accordance with Investigator Payment processes and procedures and is audit Analyze and assess SVT setup requirement based on study type (simple/complex/cohort). Create site SVTs based on CTRAs received from CRAs. Setup Master/Site specific SVT templates in CTMS within the required timelines and ensure accurate templates are built in before release to study teams. Be aware of and adhere to company processes in areas relevant to Investigator Grant Specialist. Be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out IGS role. Participate in activities of the Clinical Operations department, including attendance at company/departmental meetings, and contributing to the development of clinical processes and SOPs. Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company. Investigator Grants Activity: Responsible for the development of investigator grant using industry standard systems. Review study protocols work closely with Project Managers to ensure accurate, complete, and timely deliveries of Investigator Grants. Candidate will be assigned in the complex projects Provide initial budget estimates as requested by clients. Apply Industry standard of care concepts into building budget model. Address questions related to Fair Market Value. Communicate with vendor for system related issues. Manage list of user access to required systems. Track finalized budgets and ensured reporting as required. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. Minimum Qualifications & Experience: At least 12-36 months of experience in a clinical research organization or equivalent. Minimum Batchelor s degree in Life science or related field Experience working in Investigator Payment Process. Experience working in CTMS/Veeva. Experience working in Grant Plan. Understanding of Subject Visit Tracking in CTMS. Strong hold on excels and Power Point (MS). Effective communication skills. Must have analytical, problem solving, Excellent verbal and written communication and negotiation skills. Excellent interpersonal and relationship building skills. Extremely well organized and detailed oriented with demonstrated follow-up skills. Should have prior background in the pharmaceutical, CRO or healthcare industry. Responsibilities: Investigator Payment Activity To review, update and track all payments in CTMS appropriately. To route correspondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner. To escalate payment issues/delays appropriately. To review payments in line with visit data in CTMS to ensure sites are being paid timely accurate and efficient manner and escalate delays/ issues appropriately. Communicate effectively with Project Managers, regarding payment enquiries and managing their expectations accordingly. To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract. Assists with maintaining schedule for patient visit payments per contract with the Sponsor and the Site. Process all site payments for patient visits. Review the site payment report based on the required due date for payments to be made to make sure the report is correct and free of errors before processing any payments. Prepare Investigator Payment report for study status meetings as requested by Project Manager. Be accountable for the quality of how each study assigned is set-up and maintained, ensuring payments are correct and that all work carried out is in accordance with Investigator Payment processes and procedures and is audit Analyze and assess SVT setup requirement based on study type (simple/complex/cohort). Create site SVTs based on CTRAs received from CRAs. Setup Master/Site specific SVT templates in CTMS within the required timelines and ensure accurate templates are built in before release to study teams. Be aware of and adhere to company processes in areas relevant to Investigator Grant Specialist. Be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out IGS role. Participate in activities of the Clinical Operations department, including attendance at company/departmental meetings, and contributing to the development of clinical processes and SOPs. Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company. Investigator Grants Activity: Responsible for the development of investigator grant using industry standard systems. Review study protocols work closely with Project Managers to ensure accurate, complete, and timely deliveries of Investigator Grants. Candidate will be assigned in the complex projects Provide initial budget estimates as requested by clients. Apply Industry standard of care concepts into building budget model. Address questions related to Fair Market Value. Communicate with vendor for system related issues. Manage list of user access to required systems. Track finalized budgets and ensured reporting as required. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.
Posted 1 month ago
1.0 - 3.0 years
5 - 7 Lacs
Hyderabad
Work from Office
The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies & support thereof in alignment with Company\u2019s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster. KEY RESPONSIBILITIES OF THE ROLE To ensure achievement of Revenue target branch-wise. To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result. To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc. To drive and achieve cross sale target as per yearly approved plan To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals To monitor Renewal persistency level and necessarily follow up to reach overall Company\u2019s plan Effective use of Principals\u2019 Partner Portal Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark To monitor business quality to keep surrender & CDR within the Company\u2019s plan Service to the customers. Area includes Customer Complaints, Policy Owners\u2019 Service request Claims, Policy Pack Delivery, Discrepancy resolution etc Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives. Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately. To implement different H.O. directives/ initiatives at branches across the cluster. To maintain relationship with Principal and ensure required / agreed support to branches. Increasing effectiveness of sales team To maintain business hygiene at branches Assessment of finding gaps in regard to training and take corrective action Practice adult learning methodology KEY PERFORMANCE INDICATORS Budgetary achievement in revenue generated from LI, GI, HI & MF (vertical wise) Renewal target under all verticals & 13 months renewal persistency. Achievement of business drivers as per overall plan of the Company # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan Regulatory & internal compliance with adherence to Code of Conduct Achievement of various TATs for distribution benchmark Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to. Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs. Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures. MISCELLANEOUS ACTIVITIES To explore, analyze and identify new positioning activities. To finalize product packaging and launch strategy in consultation with superiors. To develop strategies for
Posted 1 month ago
7.0 - 12.0 years
35 - 60 Lacs
Bengaluru
Work from Office
*Designing & developing a risk management framework. *Develop a risk management culture. *Develop various models & report matrices for tracking risk. *Co-ordination with various industry stakeholders, group companies & regulators Package: 55-65 LPA
Posted 1 month ago
1.0 - 6.0 years
1 - 6 Lacs
Delhi, India
On-site
As an Internal Fraud Risk Manager at Tide, you'll be instrumental in building a new global internal fraud function. Reporting to the Head of Internal Fraud, you'll collaborate with stakeholders such as the CRO, CAO, Director of Financial Crime Risk, and CISO, and engage directly with Tide's Executive and Senior Leadership Team. This role spans all of Tide's markets, offering broad exposure and the chance to help shape a fraud-resilient culture in a high-growth fintech environment. Key Responsibilities Support the design and implementation of Tide's internal fraud risk management framework Conduct internal fraud risk assessments to identify and mitigate vulnerabilities across the business Work with leadership to implement fraud prevention strategies, policies, and controls Design and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) Provide subject matter expertise on internal fraud risks and evolving threat landscapes Contribute to the development and delivery of fraud awareness training and communications Build and maintain a monitoring program leveraging system logs and data analytics to identify fraud indicators Conduct and manage internal fraud investigations aligned with industry standards Advise the business on remediation strategies to reduce recurrence and risk exposure What We're Looking For 5+ years of experience in internal fraud risk management and investigations Recognized as a subject matter expert in internal fraud Relevant certifications such as: Certified Fraud Examiner (CFE) Certificate in Fraud Risk Management (CFRM) ICA Diploma in Financial Crime Prevention Certified Internal Auditor (CIA) Accounting qualifications (e.g., CA, ACCA, CIMA) Certified Information Systems Auditor (CISA) Experience operating across multiple jurisdictions/geographies Strong background in fraud frameworks, forensic investigations, and regulatory compliance Proven ability to collaborate and influence at all levelsinternally and externally Organized, resilient, and comfortable with high-paced, high-volume environments Passionate about cultivating a culture of risk awareness and integrity
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"JobShop: Your Source for Premier Call Center Careers!"** - Are you seeking a new challenge in the call center industry? JobShop offers a range of opportunities for experienced candidates, including international voice process, domestic voice process, and non-voice roles. - Work with the best companies in Bangalore and enjoy great benefits, competitive pay, and career advancement. Apply now to unlock your potential! Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 month ago
4.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
Job description Urgent Hiring for Digital Marketing Manager. Company Description VRB Consumer Products Pvt Ltd is a leading condiments and sauce company in India with a strong focus on quality, innovation, and better-for-you products. We have a pan-India distribution network and offer authentic flavors through our world-class manufacturing facility. At Veeba, we are proud to make high-quality food products in India. Role Description We are looking for Results-driven Digital Marketing Manager, experienced in leading full-funnel digital strategy and execution across multiple platforms. Proven track record in scaling D2C growth, optimizing ROI, and leveraging analytics, A/B testing, and industry innovations for continuous performance improvement. Responsibilities: Devise strategy, including planning, budgeting, reporting, and execution across Google, Facebook, OTT, and other digital channels to drive brand awareness and salience. Create and implement a digital marketing strategy to drive traffic, conversions, and revenue for the D2C channel. Own and deliver D2C growth while maintaining efficiency on CAC, ROAS, and AOV. Set up attribution models and multi-channel tracking as necessary to build actionable insights. Develop a robust digital reporting framework, analytics, and ROI tracking to optimize and improve our marketing investments. Drive marketing effectiveness through continuous communication testing (A/B), innovation using different platforms and new products/formats, active co-creation, and planning. Scout and implement industry best practices. What are we looking for? Work Experience around 4-7 years of work experience in high-growth B2C start-ups or established FMCG brands. Proven performance-driven digital marketing experience across Google Search, Display, App Campaign, and Social Channels. Well-versed in conversion optimization and online customer acquisition. Familiarity with website analytics tools (e.g. Google Analytics) and Shopify. Must have a strong grasp of numbers and be comfortable with quantitative analysis and simple statistics. Ability to work in high-performance teams with cross-functional stakeholders and collaborators. Experience in managing agency teams to deliver on performance goals Excellent team player with excellent written and verbal communication skills What's On Offer Immense opportunities to learn and grow Chance to drive the digital marketing for one of the fastest-growing FMCG brands in the country Industry-par compensation Please share your CV on hr.careers@veeba.in & vrb.careers@veeba.in
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
8.0 - 10.0 years
6 - 10 Lacs
Bengaluru, Karnataka, India
Remote
Role- Growth Marketing Manager Talentica Software is a boutique software development company started by industry veterans and ex- IITB grads. At Talentica, we help startups build products. We are techies at heart and thrive on using the latest tools and technologies to solve real-world problems. Owing to our unique space, we deal extensively with industry-defining technologies. Over the last 21 years, the company has worked with over 180+ startups, with most clients based in the US, ensuring many successful exits. In 2022, Great Place to Work recognized Talentica Software as India's Great Mid-Size Workplace. What we're looking for We're seeking a Growth Marketing Manager to spearhead Talentica's demand generation strategy through paid advertising and SEO. You will lead a team in executing multi-channel marketing campaigns, optimizing brand visibility, and generating high-quality leads to fuel our growth. Your expertise in performance marketing, organic growth, and team leadership will be essential for scaling our marketing efforts What you'll be doing Develop and execute high-impac t demand generation campaig ns across Google Ads, LinkedIn Ads, and other paid channels to drive leads and conversions. Optimiz e SEO strategi es to enhance organic traffic and improve Talentica's search visibility for key industry-related keywords. Own and manage th e marketing funn elensuring consistent lead flow through paid and organic efforts. Leverage content marketing, landing page optimization, an d conversion rate optimization (CR O) to enhance engagement and drive MQLs & SQL Promote Talentica Software across various digital channels, including social media, industry forums, and content syndication platform Use data-driven insights to continuously refine ad campaigns, reduc e customer acquisition cos ts (CAC), an d improve ROI Work closely with sales teams to ensure marketing efforts translate into pipeline growth Manage external agencies and vendors to drive efficiency in campaign execution To be successful in this role, you should have Qualificatio n: MBA/PGDM in Marketing + Bachelor's in Engineering (mandatory) Experienc e: 8-10 years in marketing, specifically within IT services or software product companies, with at least 4 years of experience leading a marketing team .Essential skills Proven expertise in B2B demand generation, PPC advertising, and SEO strategie Strong understanding of Google Ads, LinkedIn Ads, GA4, and marketing automation tools (HubSpot) Experience with content marketing, thought leadership, and brand positioning. Analytical mindset with expertise in A/B testing, data interpretation, and performance tracking. Ability to collaborate cross-functionally with sales, engineering, and leadership teams. What you'll find here A Culture of learnin g: We invest heavily in a broad spectrum of marketing channels, so you will have many opportunities to work on new marketing tools and channels. Endless learning opportunitie s: The job description does not limit you. Nothing makes us happier than seeing you own additional accountabilities. Growt h: Only your performance matters once you're a part of Talentica. Not your education or past employers, not even your years of experience. Your growth is governed only by your actions and achievements Flexibility to fit your lif e: We prioritize work-life balance and offer flexible schedules with remote working options Great cultur e: 82% of our employees recommend us to their friends as per Glassdoor Talentica is the ideal place for those seeking a dynamic team and a think and do environment. We invite you to join us in shaping the future of our industry
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: - Championing customer requirements and satisfaction by maintaining constant interaction - Executing new onboardings and successful cross-selling initiatives - Ensuring timely collections from existing customers as well as new customers - Complete handling of post-sales responsibilities with high customer satisfaction results - Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals - Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections - Enabling team members by duly acknowledging their achievements and accomplishments - Motivating and engaging the collections team with monetary and non-monetary incentives
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile Domestic and International call Centre WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate can apply. Btech & BE can also apply. Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 1 month ago
0.0 - 5.0 years
5 - 6 Lacs
Mumbai
Work from Office
The Data Analyst is a vital role within the Blenheim Chalcot portfolio and Oakbrook. The Data Analyst will support the growth of the consumer lending business by providing data-driven insights into marketing performance across direct and third-party aggregator channels. This role will be responsible for building and maintaining dashboards (using SQL and Power BI), tracking campaign effectiveness, analyzing customer acquisition and conversion trends, and helping optimize marketing spend and strategy. The role will also involve regular performance monitoring of aggregator partners and internal loan products to ensure channel efficiency and product-market fit. Key Responsibilities : Campaign & Channel Performance Analysis Track and analyze performance of marketing campaigns (paid search, social, email, display, aggregators). Measure key conversion metrics: impressions clicks applications approvals disbursals. Identify underperforming campaigns or channels and suggest improvements. Aggregator Performance Monitoring Monitor lead volume, quality, and conversion rates from key aggregators (eg Clear Score, Compare the Market). Benchmark aggregator performance and ROI. Provide actionable insights for partner management. Product Performance Tracking Analyze application, approval, and disbursal trends by product type. Segment performance by demographic, channel, and credit risk tiers (prime, near-prime, non-prime). Identify opportunities for product or pricing optimization. Dashboard Development & Reporting Design and maintain interactive dashboards using SQL and Power BI. Ensure data accuracy and real-time performance tracking for the marketing team. Present weekly/monthly reports and insights to stakeholders (marketing, finance, product). Customer Journey & Funnel Analysis Understand drop-off points in the customer journey. Work with CRO and UX teams to improve application flows. Support A/B testing and experiments with data analysis. Marketing Data Governance Ensure campaign tagging and data structure standards across platforms (GA, CRM, ad networks). Collaborate with data engineering teams on data quality and pipeline improvements. About you The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. Technical and or professional experience required to be successful in the role: Technical Skills SQL (Advanced) Ability to write complex queries, joins, subqueries, CTEs. Experience querying relational databases (eg Snowflake, Big Query, Redshift, etc). Power BI (or similar BI tools like Tableau/Looker) Dashboard design and maintenance. Drill-down reporting and KPI visualization. DAX for advanced calculations. Excel/Google Sheets Pivot tables, VLOOKUP/XLOOKUP, array formulas. Used for ad-hoc analysis and data validation. Data Cleaning & Preparation Proficient in cleaning raw datasets and ensuring data integrity. Familiarity with tools like Alteryx or Python/Pandas (desirable but optional). Campaign & Attribution Analysis Understanding of UTM tracking, campaign tagging, attribution models (first-touch, last-touch, multi-touch). Familiarity with Google Analytics or Adobe Analytics. A/B Testing & Experimentation Analyzing test vs. control group outcomes using statistical significance methods. CRM & Marketing Platform Reporting Experience working with data from marketing platforms like Google Ads, Meta, email/SMS platforms, or third-party aggregators. Understanding lead-to-loan tracking across multiple systems. Data Governance Awareness Familiarity with GDPR compliance, data minimization, and handling personally identifiable information (PII). Non-Technical Skills Commercial Awareness Strong understanding of customer acquisition in a lending context (cost of funds, bad rate, ROI per channel). Ability to link marketing performance to business outcomes. Stakeholder Communication Can translate data insights into non-technical language for marketing, finance, or compliance teams. Comfortable presenting in team or leadership meetings. Attention to Detail Spotting inconsistencies, anomalies, or data quality issues before they go live. Problem Solving Able to investigate issues across data pipelines, conversion metrics, or lead quality. Time Management & Prioritization Can balance recurring reporting with ad hoc requests and longer-term projects. Curiosity & Proactivity Continuously looks for trends, anomalies, or areas of improvement even without being asked. Collaboration Works we'll with marketing, product, risk, and data engineering teams to resolve dependencies or cross-functional asks. What we can offer you Be part of the World s Leading Digital Venture Builder Have the opportunity to be a part of and learn from the incredible diverse talent in BC Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI A fun and open, if a little cricket obsessed, atmosphere - we own the Rajasthan Royals IPL team! 24 days of annual leave &10 public holiday days Private Medical for you and your immediate family & Life Insurance for yourself
Posted 1 month ago
7.0 - 10.0 years
9 - 12 Lacs
Mumbai, Navi Mumbai
Work from Office
Position: Chief Revenue Officer - Bioenergy Contract: On Permanent Role. The Chief Revenue Officer (CRO) will lead revenue growth for the Bio Energy Business by driving sales and market expansion across key product lines including Compressed Biogas (CBG), Organic Fertilizers, Value-added Bio-based Products, and Bio-Bitumen. This role requires a strategic leader with strong commercial acumen, deep industry knowledge, and proven expertise in scaling business in the Renewable Energy or Bio-based products space. Critical Competencies: Proven leadership in driving revenue growth across large scale, distributed operations with multiple product categories; Strong financial and commercial skills including sales strategy, budgeting, and profitability management; Deep understanding of renewable energy sector and biofuels, chemicals and fertilizer markets; Excellent stakeholder management, negotiation, and CRM skills; Ability to analyze market dynamics and develop agile strategies in a fast evolving industry. We are recruiting a Chief Revenue Officer - Bioenergy to join one of our leading multinational clients and their expanding team. This position is based in Navi Mumbai and offers an excellent opportunity for experienced proposal management professionals in the Renewable sector. MBA or equivalent advanced degree in Business, Finance, or related field; 25+ years of leadership experience in business development, sales, or commercial roles within Agri Industry, FMCG, Oil & Gas, renewable energy, or related industries; Experience working with government bodies, large industrial customers, and distribution networks.
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job The Customer Relations Officer (CRO) is responsible for delivering a high standard of customer service, building long-term relationships with clients, handling inquiries and complaints professionally, and ensuring a positive in-store experience. The CRO also supports sales and after-sales services, contributing to the store\u2019s customer retention and satisfaction goals. Key Responsibilities: 1. Customer Service & Engagement Greet customers warmly and provide personalized assistance. Understand customer needs and guide them in selecting watches and accessories. Offer detailed product information, including brand heritage, features, warranty, and pricing. Maintain a professional and approachable demeanor at all times. 2. After-Sales Support Handle customer concerns, complaints, returns, and exchanges in line with company policy. Coordinate repair services, warranty claims, and product servicing. Follow up with customers to ensure issues are resolved satisfactorily. 3. Relationship Management Build rapport with clients and encourage repeat business. Maintain customer records and preferences using CRM tools or store logs. Notify customers about new arrivals, promotions, and events. 4. Sales Support Assist the sales team in meeting sales targets by enhancing customer satisfaction. Upsell or cross-sell products when appropriate. Coordinate with the inventory team for product availability and special orders. 5. Operational Duties Maintain the customer service desk and ensure cleanliness and order. Record daily customer interactions and escalate unresolved issues. Participate in training sessions to stay updated on new products and policies. Work Experience Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Knowledge of luxury products or watch brands preferred Customer-first mindset with attention to detail Prior experience in retail or customer service is a plus
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
> We re hiring a results-driven Google Ads Specialist and Facebook Ads Media Buyer (Remote, Full-Time) at Monday Marketing Company to join our Performance Marketing Team. If you have a proven track record in PPC Advertising , Meta Ads Campaign Management , and Performance Marketing for healthcare brands and D2C Ecommerce businesses you re exactly who we re looking for. If CTR , CPC , ROAS , A/B Testing , and Conversion Funnels excite you more than your morning chai welcome home. About the Role: As our Google Ads and Facebook Ads Media Buyer , you ll craft, execute, and scale high-ROI advertising campaigns across Google Search Ads , Google Display Ads , Shopping Ads , and Meta Ads (Facebook & Instagram) for our healthcare and D2C clients. Your campaigns should deliver qualified leads, sales, and consistent revenue growth. This is a Performance Marketing role your success metrics: CPA, ROAS, CTR, Conversion Rate. Key Responsibilities: Plan, launch, manage, and optimise PPC campaigns on Google Ads and Facebook Ads Manager . Conduct keyword research, competitor analysis, and audience segmentation. Develop Custom Audiences , Lookalike Audiences , and Retargeting campaigns. Write ad copies, test creatives, and collaborate with designers for high-converting ad visuals. Analyse campaign data in Google Analytics , Facebook Business Manager , and other reporting tools. Monitor budgets, bid strategies, and daily performance to hit KPIs. Keep up-to-date with Google Ads Policy , Facebook Ads Policy especially compliance for healthcare advertising . Report performance insights and optimisations regularly to the client servicing team. Requirements: Experience: Minimum 2 years as Google Ads Manager , Facebook Ads Manager , or Performance Marketing Specialist for healthcare or D2C ecommerce brands . Hands-on knowledge of Pixel Setup , Conversion Tracking , Event Optimization , and CAPI . Deep understanding of Funnel Optimisation , Landing Page CRO , and A/B Split Testing . Strong analytical skills confident with Excel , Google Sheets , and campaign reporting dashboards . Good written and verbal English communication. Self-starter mindset with hunger to deliver profitable PPC campaigns . Why Join Monday Marketing: Manage healthy ad budgets for brands that care about growth, not just clicks. 100% Remote work from anywhere, anytime. Clear performance-based incentives and career growth. Learn from an ambitious team of SEO Experts , Content Marketers , Designers , and Brand Strategists . Salary: Competitive, industry-standard fixed + performance bonuses based on ROAS & revenue milestones. Job Titles (for better search reach): Google Ads Specialist Facebook Ads Manager Meta Ads Expert Performance Marketing Executive PPC Manager Paid Media Buyer Digital Advertising Specialist Location: Remote / Work From Home Open to talented performance marketers across India. Ready to scale brands profitably and watch your ads dominate feeds & search results? Apply today. Let s build performance stories together. Apply for this position Hey Future Growth Champion, We re not just building another agency we re on a mission to create the world s largest digital powerhouse. And we re looking for people like you to help make that vision a reality. At Monday Marketing Company, every campaign we craft, every brand we scale, and every win we celebrate is powered by passionate, purpose-driven people. If youre hungry to grow, ready to make bold moves, and excited to leave a mark on the marketing world this is your call to action. Bring your talent. Bring your ambition. Let s build greatness together. Just fill in your details below, and our team will reach out to you shortly. Your next big leap starts here. With ambition, Anuj Chawla Founder, Monday Marketing Company Full Name * Email * Phone * Linkedin Profile Link * Current CTC * Expected CTC * Cover Letter * This is a hybrid opportunity. Are you open to traveling to the office? Office Location - Hiranandani Estate --Please Choose an Option-- Yes No Not Sure Upload CV/Resume * Maximum allowed file size is 1 MB. Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 1 month ago
2.0 - 5.0 years
9 - 13 Lacs
Mumbai
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth Risk are an independent Second Line of Defence (2LoD) team part of WPB Risk. The team provides end-to-end risk oversight over the Wealth Management products and services (IWPB Wealth and GPB). This oversight is in support of the Non-Financial Risk (NFR) mandate of Country Head of WPB Risk, ASP GPB & Wealth CRO and ASP WPB CRO, and the team aims to provide active risk management throughout product and distribution lifecycle, in addition to bringing together the various second line risk Steward views on NFR product & distribution risk for INM Wealth & INM GPB. Success is measured by our capacity to ensure that risks related to designing and launching new wealth products & services have been properly identified, understood, mitigated and continue to be actively monitored. As part of the team, the Role Holder will be primarily responsible for (i) supporting the WPB Risk oversight over INM WPB Distribution of Wealth products & services as well as initiatives as part of the Asia Wealth Strategy (and other Strategic or Business Transformation initiative where agreed), and (ii) providing Risk oversight over GPB onshore business; in support of country Head of Wealth Risk, GPB & Wealth. This entails: Monitoring adherence to Group policies and governance standards across a range of business initiatives that extends over channels (face-to-face, digital), product types or business models. Managing the product governance cycle for INM Wealth products & services from a 2LOD perspective. Supporting the risk assessments of all new products & services throughout the product distribution lifecycle, in collaboration with country Wealth Management teams and in partnership with respective Risk Stewards. Representing GPB&W Risk Team at local Wealth governance meetings (typically, country Product Risk & Oversight Committee - PROC, SQRC, SQ Arbitration Committee, PBIN Risk Working Group, regional forum like ASP GPB & Wealth Risk Meeting). Ensuring WPB Product & Distribution Risks for IWPB & GPB are sufficiently mitigated via control effectiveness as accurately documented in Helios. Providing subject matter expertise in a number of product and policy areas to be determined with the ASP CRO GPB&W. Such areas may cover product categories (e. g. UTs/ Insurance/ Fixed Income products etc. ), policies (e. g. , Transaction Types and Sales Journeys FIM, Suitability and advice principles), governance. Supporting the INM Head of Wealth Risk - GPB & Wealth in local/ regional Wealth Risk initiatives. Helping determine trends and help proactively provide a forward looking view of potential risks and issues, making use of data & analytics to increase control oversight over conduct related risks Supporting the INM Product & Distribution Risk governance reporting. Providing a read-across of product and distribution risk related issues and lessons learned / the matics from 1LoD risk reports, Helios output, Ineffective and Needs Improvement 2LoD/3LoD reviews, events together with specific recommendations at country or regional level to enhance controls and mitigate risk Requirements University degree in Business, Finance or related discipline Relevant professional qualification, such as Chartered Financial Analyst, Certified Financial Planner, Financial Risk Manager or equivalent preferred Relevant working experience in the Wealth management / GPB business and / or Wealth product distribution Experience in a risk management or control function environment preferred Sound knowledge in Wealth management products essential (e. g. Mutual Funds, Bonds, PMS, Insurance, Equity Trading) Working experience in more than one banking market advantageous Strong analysis, decision-making and risk management and evaluation skills Solid communication, good negotiating, leadership and interpersonal skills Ability to work independently under tight timeline Excellent communication in English You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
2.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
About the Role: We are seeking a highly analytical and results-driven Paid Media Analyst to manage our paid media budget across India and proven ability to optimize conversion rates and maximize ROI on ad spend. What will you do: - Paid Media Strategy: Plan, execute, and optimize performance-driven campaigns to achieve business goals across India. - Budget Optimization: Manage and allocate budgets efficiently to maximize ROI and achieve key performance indicators (KPIs). - Market Expansion: Leverage insights to expand and optimize campaigns in key markets - Performance Analysis: Track, analyze, and report on key metrics to identify opportunities for continuous improvement. - Channel Management: Oversee campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, and other programmatic platforms. - A/B Testing & CRO: Run experiments to improve ad performance, including creative testing, audience segmentation, and landing page optimization. - Stakeholder Collaboration: Work closely with the Marketing, Sales, and Data teams to align paid media efforts with broader business objectives. - Agency & Vendor Management: Coordinate with external agencies and vendors to enhance campaign performance and scale operations. - Trend Monitoring: Stay updated on industry trends, algorithm changes, and new opportunities to keep CleverTap at the forefront of paid media strategies. What are we looking for Must have - 2+ years of experience managing paid media campaigns, preferably in B2B/SaaS industries. - Hands-on experience with Google Ads, Meta (Facebook/Instagram), LinkedIn Ads, and programmatic platforms. - Proven track record of increasing conversion rates and improving ad performance. - Proficiency in analytics tools such as Google Analytics, Looker, or similar BI platforms. - Strong project management skills and the ability to work in a fast-paced, cross-functional environment. - A hands-on approach with a strategic mindset and an eagerness to drive performance improvements. Good to have: - Experience with SaaS or B2B marketing campaigns. - Familiarity with attribution models and lead generation strategies. - Basic knowledge of SEO to complement paid media efforts. Who you will report to: Director - Digital Marketing Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. - Clever.AI - Blogs - Redefining Customer Engagement in the AI Era - TesseractDB - CleverTap Product Demo About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands including marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2 s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI , driving the next wave of AI-powered engagement. With Clever.AI , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB , our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, S o Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
Posted 1 month ago
2.0 - 4.0 years
9 - 14 Lacs
Bengaluru
Work from Office
The Web Developer, Enterprise CMS, will be a core contributor to Epicors digital presence, responsible for developing, implementing, and optimizing web solutions across our enterprise content management platforms. This role requires robust experience with complex CMS environments, strong technical skills, and the ability to seamlessly collaborate with cross-functional teams and US-based management to deliver high-quality digital experiences. The Web Developer, SEO, will be a dedicated member of the Web Production team responsible for the technical implementation of SEO-optimized web pages and features within the Optimizely CMS. Responsibilities: Collaborate closely with the SEO Specialist and UX Designer to identify and implement technical SEO recommendations and CRO experiments. Work inside the Episerver / Optimizely CMS, to produce and i mplement on-page SEO elements (meta tags, schema markup, structured data) according to SEO best practices and guidelines. Build and maintain SEO-friendly website architecture, including URL structures and internal linking. Optimize website code and assets (images, scripts) to improve site speed and performance. Ensure mobile-friendliness and responsiveness across all web pages. Troubleshoot and resolve technical SEO issues within the Optimizely CMS. Qualifications: Bachelors degree in Computer Science , Engineering, or a related field. 7 + years of demonstrable experience in web development, specifically working with enterprise-level Content Management Systems (CMS) or Digital Experience Platforms (DXPs). Direct experience with Episerver /Optimizely CMS is highly desirable. Experience with other platforms like Sitecore, Adobe Experience Manager, or Drupal will be considered, demonstrating transferable skills. Strong proficiency in front-end web technologies including HTML, CSS, and modern JavaScript (e.g., React, Vue, Angular). Proven ability to work effectively in a team-oriented environment and manage multiple priorities. Prior experience working for a US-based company, demonstrating cultural alignment and familiarity with typical business practices. Comfortable and proficient in collaborating with US-based management across different time zones. Fluent in English to a business-level, both written and verbal, for seamless communication with global teams. About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Zeba Bahzad Khazi
Posted 1 month ago
5.0 - 10.0 years
12 - 17 Lacs
Bengaluru
Work from Office
The Marketing Project Manager will be a key driver in delivering high-impact digital marketing initiatives for Epicor. This role will lead diverse web and digital marketing projects from planning through execution, ensur ing standard methodologies are effectively utilized . The Project Manager will facilitate collaboration across cross-functional teams and manage stakeholder expectations, directly contributing to the efficiency and success of our global digital marketing efforts. Responsibilities: T he Senior Project Manager will be responsible for managing the end-to-end process and delivery of SEO & CRO initiatives across the Epicor digital properties . This role will facilitate collaboration within the SEO team and with key stakeholders to ensure timely and effective implementation of SEO & CRO strategies. Develop and maintain the SEO program backlog, working with the Marketing Owner and SEO Specialist to prioritize tasks based on business value. Lead and facilitate all project meetings, reports, and documentation for the SEO team. Work closely with stakeholders from Product Marketing, Demand Generation, Product, and other teams to understand their SEO needs and requirements. Coordinate the SEO delivery team (including SEO Specialist, Web Developers, Content Creators, and UX Designers) to ensure timely and efficient execution of SEO tasks. Identify and remove impediments that hinder the SEO teams progress. Track and report on the progress of SEO initiatives, providing clear visibility to stakeholders. Qualifications: Bachelors degree in Marketing , Project Management, Business, or a related field. 5 years of progressive experience in project management, with a significant focus on web and/or digital marketing projects in Enterprise companies . Proven experience functioning as a Project Manager or Scrum Master , with a strong understanding of methodologies and their practical application. Demonstrated ability to manage complex projects involving cross-functional teams and diverse stakeholders. Exceptional organizational, communication, and interpersonal skills. Experience working for a US-based company and a demonstrated ability to effectively communicate and collaborate with US-based management across different time zones. Fluent in English to a business-level, both written and verbal. Strong problem-solving skills and a proactive approach to identifying and mitigating risks. About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Zeba Bahzad Khazi
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Role not for you, but know the perfect person for itRefer a friend, and make Rs 10K if successfully placed :) Refer & Earn! About the Role Looking for a Senior Content Marketer not a blog writer, not a content coordinator, but a full-stack marketer who uses content to drive real business outcomes. You ll own content end-to-end: from strategy and production to distribution and performance. You ll work cross-functionally with product, design, and growth to tell sharper stories, educate our market, and generate demand not just traffic. This is a hands-on role . You ll be writing, but also thinking deeply about how to make that content reach the right people, at the right time, in the right format. Writing is just the start distribution, positioning, and results matter just as much. What You ll Own Content Strategy & Editorial Planning Lead our content roadmap across blog, product education, lifecycle campaigns, and more aligned with business priorities, not vanity metrics. Content Creation & Execution Write compelling, clear, conversion-minded content from long-form pieces to landing pages to in-app UX copy. Turn briefs into assets people actually want to read and share. Content Distribution Collaborate with growth, lifecycle, and social to ensure every piece of content has a distribution plan. Think channels, not just keywords. Content-Led Growth Identify whitespace and content-market fit opportunities moments where our brand can shape conversations, not just follow them. Performance & Iteration Track how content performs across the funnel from discovery to conversion. Use insights to improve, repurpose, and scale what works. Cross-Functional Enablement Build a content engine that supports product launches, sales plays, and demand campaigns. Content should be usable across the org. You ll Thrive in This Role If You: Have 4-7 years of experience in B2B content marketing, ideally in SaaS, product-led, or tech environments. Are a strong writer fast, clear, structured but think like a strategist. Have a bias for action: you re comfortable publishing, testing, iterating. Understand that content is a lever for growth, not a checkbox for visibility. Are equally excited by a sharp landing page, a well-paced email series, or a strong narrative idea. Bonus: Familiar with CRO principles, lifecycle marketing, or content repurposing across paid/organic/social/email.
Posted 1 month ago
4.0 - 6.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com . Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azuritys success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Brief team/department description: The role holder is responsible for the execution of Analytical method development and support activities as per Research and Development requirements (analytical activities to support product development at R&D, CRO, and CTL sites and product manufacturing at CMO/CDMO site(s)). Role Title: Scientist Analytical R&D (Experience: 4 to 6 years) Role Reports to: Analytical Tech Lead and Delivery Captain Principle Responsibilities: Perform project related literature search and collect the related information. Development of all types of analytical methods required for different formulation Dosage forms. Preparation of Method development report and Standard test procedures. Conduct forced degradation studies related to identification of unknown impurities. Participate in Method validation or method transfers or verifications execution, wherever Performing the routine analytical testing for the assigned projects based on requirement Responsible for Qualification of working standards and maintenance of Standards as per storage conditions Performing routine testing for assigned projects as per requirement. Follow Good documentation practices, maintaining GLP and cleanliness in Laboratory including the safety norms. Responsible for following the data integrity requirements which are in line with regulatory expectations. Ensuring all documents and data for adequacy, accuracy, and completeness during the execution and documentation. Calibrations of instruments as applicable and review of daily calibrations whenever required. Qualifications and Education Requirements Postgraduate in Pharmacy or Science with minimum industrial experience 4 to 6 years in Analytical Research & Development department. Preferred area of expertise in Formulation Analytical R&D. Should be well versed with ICH, FDA and regulatory guidelines Should be well versed with Microsoft office applications. By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns or even the slightest disability that may affect your ability to perform the job, please inform HR in advance.
Posted 1 month ago
4.0 - 6.0 years
10 - 14 Lacs
Mumbai
Work from Office
Manager : SEO and Growth Marketing Location: Mumbai or Remote Department: Marketing Experience Level: 4-6 years Employment Type: Full-Time Reports to : Associate Director - Digital Marketing Who We Are & What We Do At Disprz, we are on a mission to redefine workforce learning. As a leading AI-powered Learning and Skilling Suite, we help enterprises unlock their employees potential through personalized learning paths, deep skill insights, and real-world content. Trusted by 350+ enterprises globally, we empower HR and L&D teams to drive business outcomes through impactful upskilling and performance solutions. About the Role: We re looking for a strategic, hands-on SEO & Growth Marketing Manager to lead Disprz s organic growth engine. This isn t your traditional SEO role. You ll be at the cutting edge of search innovation applying not just technical SEO and content strategy, but also Answer Engine Optimization (AEO) , Generative Engine Optimization (GEO) , and AI-optimized content (AISO) to fuel next-level discoverability and lead generation. Youll play a pivotal role in driving qualified traffic, boosting our visibility across both classic and AI-powered search platforms, and optimizing the user journey to convert visitors into high-intent leads. This role is perfect for someone who s excited to experiment, iterate, and win in a fast-evolving search landscape. Key Responsibilities: Lead the full-spectrum SEO strategy from technical audits and content-led SEO to advanced on-page optimization, AEO, GEO, and AISO. Own organic traffic and lead growth targets : Uncover ranking opportunities for high-intent keywords across key markets (India, SEA, Middle East). Perform ongoing keyword research , content gap analysis, and competitive benchmarking to drive data-backed content decisions. Collaborate with web and design teams to build SEO-optimized, high-converting landing pages and resource hubs . Drive conversion rate optimization (CRO) through A/B testing, heatmaps, and performance audits across organic entry points. Partner with content and product marketing teams to scale search-optimized content (blogs, guides, product pages). Support organic brand-building initiatives from influencer marketing and LinkedIn thought leadership to YouTube SEO. Stay ahead of the curve on Google algorithm updates , AI-driven search trends, and evolving user behavior and translate insights into action. Required Skills & Qualifications 3-5 years of hands-on experience in B2B SEO, growth marketing, or content-led acquisition Strong foundation in technical SEO, schema markup, AEO, GEO, and AI-optimized content practices Proficiency in SEO tools such as Ahrefs, Semrush, GA4, Clarity, Hotjar etc Experience in social media marketing and influencer marketing across platforms like LinkedIn and YouTube Bonus: Experience in ABM, email marketing, or integrating SEO into full-funnel demand gen strategies Why This Role is Exciting This is your chance to not just keep up with SEO evolution but to lead it. At Disprz, you ll experiment with how people discover content in a world of AI-driven search, voice answers, and zero-click journeys. You ll have the freedom to innovate, test bold ideas, and leave your mark on a fast-growing global SaaS brand. Why Join Us Competitive salary and benefits package. Opportunities for career growth and professional development. A collaborative, forward-thinking work environment. Flexible working hours and the option for hybrid/remote work. Be a key part of a creative and dynamic team driving innovation.
Posted 1 month ago
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