576 Crm Tool Jobs - Page 15

Make outbound calls to potential leads and existing customers Handle inquiries, provide information, and follow up on leads Coordinate with sales/operations team when required Ensure polite, professional communication and build rapport with clients Perks and benefits Incentives of up to 5000 rs on target achievement

Any Graduation Experience: min 7+ years (Minimum 4+ years in telesales BPO Industry) Shift: Domestic Process Salary: 7LPA - 9LPA Location: HSR Layout (Bangalore) Joining: 15 days’ Notice Period. Age Limit: 30 to 40 Contact 6361803917

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits Health Insurance

Job Title: Collection Manager Location: Mysuru, Karnataka About Us: Techfino Capital Private Limited is a leading Non-Banking Financial Company (NBFC) specializing in innovative financial solutions tailored to our clients' diverse needs. With a strong commitment to fostering a culture of excellence, innovation, and customer-centricity, we are redefining how financial services are delivered as a critical member of our leadership team. Job Description: The Collection Manager will be responsible for overseeing and managing the collections team, ensuring the recovery of outstanding debts while maintaining strong customer relationships. This role demands a strategic thinker with hands-on leadership and operational execution capabilities. The Collection Manager will drive collection targets, minimize delinquency, and ensure compliance with regulatory guidelines and company policies. Key Responsibilities: Lead, train, and manage a team of Collection Executives for field and tele-calling operations. Develop and execute collection strategies for different customer segments and aging buckets. Monitor daily performance of the team, track recovery targets, and ensure adherence to collection processes. Analyze collection data and MIS reports to identify trends, challenges, and opportunities for improvement. Collaborate with the credit, risk, and legal departments for escalation and legal proceedings when necessary. Adhere to company policies, legal requirements, and reporting guidelines during collection activities. Address and resolve customer disputes or queries regarding their accounts promptly and professionally. Maintain accurate records of collections, reconciliations, and customer interactions. Provide timely updates to senior management on team performance and portfolio health. Qualifications: Minimum: 3 - 6 years in collections/recovery, preferably in an NBFC or financial institution, with at least 1 2 years in a supervisory role. Education: Bachelor’s degree in Business Administration, Finance, or related field. MBA is a plus. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Knowledge of collection tools, legal aspects of recovery, and familiarity with regional markets. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Excel and collection CRM systems.

Job Description: Join Infinity Learn by Sri Chaitanya , one of Indias fastest-growing EdTech platforms! We are hiring dynamic and goal-driven individuals for the Inside Sales Executive role. You will be responsible for interacting with prospective students/parents, understanding their needs, and guiding them to choose the right learning programs. This is a performance-based role with great incentives and growth opportunities. Roles & Responsibilities: Connect with leads via calls, WhatsApp & emails generated through marketing campaigns Understand student/parent needs and suggest appropriate courses and packages Achieve weekly/monthly targets of enrollments Maintain accurate follow-ups using CRM tools Build long-term relationships by providing honest guidance and value to learners Upsell or cross-sell where relevant to maximize user experience and results Preferred Candidate Profile: Excellent communication in English & Hindi Confident, self-motivated, and target-driven individual Prior experience in EdTech/B2C/Inside Sales is preferred Freshers with strong communication & passion for sales can apply Should be comfortable working in a fast-paced target environment

Maintain and update customer data, complaint logs, and feedback records in the CRM system Receive and acknowledge customer complaints from all channels Analyze complaint patterns to identify service or product improvement opportunities Required Candidate profile Intermediate to advanced Excel skills Experience with CRM tools Experience working in customer-facing roles in retail, BFSI, telecom, e-commerce, logistics, utilities, consumer tech industries.

About the Role: We are looking for a proactive Hyperscaler Specialist to support our growing hyperscaler partnerships. You will play a critical part in enhancing our co-sell experience with cloud hyperscalers by ensuring smooth operational execution, opportunity tracking, and internal enablement support. What Your Responsibilities Will Be Important Responsibilities: Opportunity Management: Lead the end-to-end process for opportunity tagging and registration across hyperscaler portals (e.g., AWS ACE, Azure Partner Center, Google Cloud Marketplace). Ensure and accurate tracking of co-sell opportunities, aligned with internal sales motions. Partner Engagement: Identify main hyperscaler sellers and partners across platforms. Develop relationships to facilitate smoother co-sell collaboration and communication. Co-Sell Process Optimization: Work with the Hyperscaler and Partner teams to refine the co-sell process and identify opportunities for improvement. Ensure best practices are documented and shared across teams. What You'll Need to be Successful What We're Looking For: 4+ years of experience in hyperscaler ecosystems (AWS, Azure, GCP) Strong familiarity with enterprise systems, CRM tools, and partner portals (Salesforce, PRM, etc.). You will manage stakeholders across time zones. While collaborating effectively across global teams. This role will report to Partner Manager.

What You'll Do The Senior Manager, Technical Support , reporting to the Director of Global Support Operations, will lead a team of support professionals to deliver exceptional technical assistance to customers. This role manages daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfaction. Additionally, the Senior Manager will help shape and implement strategies to improve support services and elevate the overall customer experience. What Your Responsibilities Will Be Team Leadership You will lead a team of technical support professionals, including first-line managers and leads Set performance goals, conduct evaluations, and foster a collaborative, high-performing team culture Technical Support Operations You will oversee daily support operations to ensure effective issue resolution Implement and increase support processes to drive efficiency and meet SLA targets Collaborate with global teams to improve KPIs and enhance the customer experience Customer Interaction You will manage escalations, providing expert guidance to resolve complex technical issues Engage with customers to understand challenges, identify root causes, and deliver effective solutions Communicate technical concepts clearly to both technical and non-technical stakeholders Cross-Functional Collaboration You will partner with product, sales, marketing, and training teams to share insights and improve product and service delivery Align support strategies with our goals through active participation in cross-functional initiatives Performance and Reporting You will analyze support metrics and customer feedback to identify trends and improvement opportunities Deliver regular performance reports and insights to senior leadership Continuous Improvement You should champion initiatives that improve support quality, efficiency, and customer satisfaction Stay current with industry trends to introduce innovative solutions and best practices What You'll Need to be Successful Bachelor's degree in a relevant technical field (e.g., Computer Science, Information Technology). 12+ years of experience building a technically focused, customer-facing, advanced experience support team and cross-functional collaboration with other teams Exceptional leadership and team management skills, with the ability to motivate and inspire a technical support team. Proficient in CRM platforms (e.g., Salesforce, ServiceNow) and experienced in managing multi-channel support (chat, phone, email, portal) Skilled in support process engineering and service improvement Analytical mindset with the ability to analyze complex technical problems and develop effective solutions. Experience with customer relationship management (CRM) software and support ticketing systems. Excellent knowledge of CRM tools like Salesforce, Service now etc. Flexibility to work in rotational night shifts(Work from office 5 days a week)

Roles & Responsibilities: Collaborate with clients to analyze business requirements and implement tailored marketing automation strategies using HubSpot CRM. Design and deploy custom workflows, email automation, and lead scoring systems to enhance campaign performance. Configure and optimize HubSpot properties, forms, landing pages , and sales pipelines . Create detailed performance dashboards and reports using HubSpot analytics and custom reporting tools. Deliver onboarding, training, and ongoing support to ensure clients gain full value from HubSpot. Stay updated on HubSpot product updates and best practices to drive continuous improvement. Required Skills: 2-3 years of hands-on experience with HubSpot Implementation, Hubspot Marketing Hub and Sales Hub . Proven track record in creating custom workflows, automation sequences , and lead nurturing campaigns. Strong understanding of HubSpot CMS, integrations , and REST APIs is a plus. Ability to troubleshoot HubSpot features (email, forms, landing pages) and provide solutions quickly. Excellent communication and stakeholder management skills; ability to explain technical solutions in simple terms.

About the Role: We are looking for a passionate and motivated intern to join our Sales & Marketing team. This opportunity is ideal for fresh graduates or postgraduates, especially those with an MBA in Sales & Marketing, who are eager to gain hands-on experience in data analysis, company profiling, and CRM systems. Preferred Qualifications: Any Graduate or Postgraduate (MBA in Sales & Marketing preferred) Basic understanding of Sales & Marketing principles Strong internet research skills (e.g., Google exact search techniques) Proficient in MS Excel and MS Word Eagerness to learn CRM tools and systems Self-motivated with good time management skills Key Responsibilities: Data Collection & Analysis: Understand basic concepts of sales and marketing to collect and analyze relevant business data. Account (Company) Profiling: Conduct detailed company research using Google and other search tools to build target profiles. Task Ownership: Take initiative, work independently, and ensure timely completion of assigned tasks. CRM Exposure: Learn and understand CRM tools and processes; support the team in managing customer and prospect data. Documentation & Reporting: Work with MS Excel and Word to maintain organized records and prepare basic reports. What Candidate will Gain: Practical exposure to sales operations and marketing analytics Experience working with CRM tools Opportunity to work in a dynamic and supportive team Internship certificate and potential for full-time role based on performance Duration : 6 Months Stpent: 15 K/Month If iterested please share your resume at banushree.c@quickheal.com Thanks& Regards Banushree

Job Title: Growth & Outbound Specialist Location: Sector-62, Noida Co. Website: https://www.techryde.com/ Type: Full-Time Experience: 2 - 4 years preferred in outbound sales, SDR, or growth marketing roles About TechRyde: TechRyde is a fast-growing SaaS company revolutionizing the restaurant and hospitality industry with our AI-powered kitchen display and order tracking solutions. Weve helped brands like Pizza Hut handle millions of orders with precision, visibility, and customer delight. Now, we’re looking for a Growth & Outbound Specialist who can help us take this impact to hundreds of new restaurant brands by building and scaling our outbound engine. Your Role: You’ll own the full outbound prospecting and engagement process—from identifying leads to getting demos on the calendar. You’ll work directly with the founder and play a key role in building predictable pipeline growth. Key Responsibilities: Lead Generation & Research Identify and build high-quality lead lists using tools like LinkedIn Sales Navigator, Apollo, or similar Define and refine our Ideal Customer Profile (ICP) with the founding team Outbound Campaign Execution Write compelling cold email sequences with the help of ChatGPT Execute multi-channel outreach campaigns (email, LinkedIn, WhatsApp, etc.) Use tools like Instantly, Lemlist, or Smartlead to manage outbound flows Demo Booking & Calendar Management Engage with prospects, handle responses, qualify leads Schedule meetings/demos for the founder or product team Ensure follow-ups, reminders, and no-show recovery Weekly Analytics & Optimization Track open rates, reply rates, demo conversions in Sheets/HubSpot/Notion Suggest improvements and test new messaging angles and cadences Playbook Development Document processes, templates, and learnings Help build a scalable outbound sales playbook as we grow What You Bring: 2–4 years experience in an SDR, growth, or outbound-focused role at a SaaS or tech company Proven track record of booking meetings and driving outbound results Strong written communication and copywriting skills Hands-on experience with tools like LinkedIn Sales Navigator, Apollo, Lemlist, or Instantly Comfortable using ChatGPT to brainstorm, personalize, or refine messaging Analytical mindset: you know your numbers and optimize for conversion Self-driven, proactive, and eager to experiment, iterate, and win Bonus Points: Experience in the hospitality/restaurant tech space Familiarity with CRMs like close crm or HubSpot or Pipedrive Comfortable jumping on demo calls if needed What We Offer: Competitive salary and performance-based bonuses/commissions A high-impact role with direct access to leadership Opportunity to build and lead outbound at an early-stage company Flexible work environment

Job Title : Visa Conversion Officer Reports To Tittle : Manager Manager - Destinations and Conversions Business Function/Sub Function: Business Development Location: Noida, India Position Overview: The Visa Conversion Officer supports international students in converting their Paid Unconditional admissions offers into successful visa outcomes. This role ensures smooth coordination between compliance and visa advisory teams while guiding students through visa requirements, documentation, and timelines. The goal is to enhance Paid Unconditional offer to visa through proactive communication regarding document collection and support with agent/student queries. Key Responsibilities: Coordinate Visa document collection after payments and UCOLs Interact with and/or students to submit visa documents Do a basic assessment of received visa documents for correctness as per country specific checklist Forward the completed file to the Compliance Department for final document assessment Follow up on progress of visa document approval with Compliance Department Provide guidance to applicants on documentation and application procedures Respond to inquiries via phone, email professionally and efficiently Prepare daily/weekly/monthly reports (pending, submitted and awaiting decision etc) as required by management Reporting of pendency as per product Bridge between BD Team and Admissions/Visa teams Any other task assigned by the Management Qualification: Graduate Minimum 2+ years of experience is required. Customer-service oriented and able to work under pressure Should have good working knowledge on visa procedures for our territories Should have good working knowledge of required documents for visa purposes Should be good in Excel and other MS Office applications ** Should be good in handling CRM and report generation ** Join us on this exciting journey!

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profile At least 1-2 yrs of exp in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Title: Senior executive, Inside sales Desired Experience: 1-4 years Required Educational Qualification: Graduate in any field Roles and Responsibilities of Inside Sales Executive: • Develop and maintain relationships with existing customers to identify selling premium product opportunities through emails, telephone calls, and live website chats • Research and understand customer needs and tailor premium product recommendations to their specific situation • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. • Perform effective online demos for prospects • Build and maintain relationships with existing customers to drive repeat business and customer referrals • Negotiate and close sales deals to achieve monthly sales targets • Stay up-to-date on industry trends, products, and competitors

We are looking for a proactive and detail-oriented professional to join our team as a Market Research & Lead Generation Executive. This role focuses on identifying and engaging B2B customers in the sportsbook, crypto, betting, and direct-to-consumer (D2C) app segments. The ideal candidate will play a crucial role in supporting strategy, client outreach, and generating leads across various customer profiles.

Location: Hyderabad (with international travel) Bachelor’s degree in Engineering, Physics, or related field (MBA preferred) Interested? Share your CV with shubha@hireindians.com OR Call/WhatsApp at +918178223314 Required Candidate profile 8+ years of B2B sales experience in industrial equipment or technology solutions, including 4+ years in export markets.

Identify & pursue new business opportunities Conduct meetings & presentations with school decision-makers Build & maintain strong client relationships Maintain records of leads, contacts, and activities using CRM tools Required Candidate profile 1-2 years of B2B sales experience Proven ability in lead generation & client conversion Willingness to travel frequently within assigned territories Fluent in English & Malayalam

About the Role We are seeking an energetic and results-driven Sales Development Representative to join our growing sales team in Pune. This role is perfect for someone who thrives in a fast-paced environment and is passionate about technology solutions, specifically ERP and business automation. Key Responsibilities Lead Generation & Prospecting: Identify and research potential clients through various channels including LinkedIn, industry databases, and company websites Outbound Activities: Conduct cold calling, email campaigns, and social selling to generate qualified leads Lead Qualification: Assess prospect needs and qualify leads based on BANT criteria (Budget, Authority, Need, Timeline) CRM Management: Maintain accurate records of all prospect interactions and activities in our CRM system Appointment Setting: Schedule qualified meetings and demos for the sales team Market Research: Stay updated on industry trends, competitor activities, and market opportunities Collaboration: Work closely with marketing and sales teams to optimize lead generation strategies Follow-up: Nurture prospects through systematic follow-up processes Required Qualifications Bachelor's degree in Business, Marketing, or related field 1-3 years of experience in sales, business development, or customer-facing roles Excellent verbal and written communication skills in English Strong interpersonal and relationship-building abilities Proficiency in CRM software and sales tools Basic understanding of technology solutions and ERP systems Self-motivated with strong organizational skills Ability to work independently and meet targets Preferred Qualifications Experience with B2B sales or lead generation Knowledge of ERPNext, Frappe, or similar ERP platforms Experience with sales tools like HubSpot, Salesforce, or similar platforms Understanding of digital marketing and social selling techniques Previous experience in technology or software industry What We Offer Competitive salary with performance-based incentives Comprehensive training on our products and sales methodologies Career growth opportunities within our expanding organization Collaborative and innovative work environment Health insurance and other benefits Opportunity to work with cutting-edge ERP and business automation solutions Skills Required Sales prospecting and lead generation Cold calling and email outreach CRM management and data entry Social selling and LinkedIn networking Market research and competitive analysis Time management and organization Communication and presentation skills

This would include. Onboarding new clients Acknowledge and work on client service requests. Understand blueprint and create assessments for clients. End to end drive campus placement drive management Offering real time monitoring and support to our clients. Coordinate with Customer Success, Content Creation, Technology and other team Using CRM Support Desk platforms like Zoho and Exotel The team works closely with the clients to ensure end-to-end execution through a set of well-defined processes & SLAs. The Operations team drives client on-boarding, training, project management and delivery support for the clients or the individual test takers. The Content team has internal experts who work with over 1000+ SMEs & Partners to ensure quality assessments are curated as per the agreed frameworks and objectives. What You Will Need: Good communications skills (verbal and email) Agile- Ability to work in a faced paced environment, Willingness to work in shifts Basic MS Excel CRM experience (preferably Zoho) Problem solving attitude eye for detail and quality deliverance, Ability to handle multiple tasks under tight deadlines, Strong sense of ownership and time management.

Responsibilities: * Manage customer queries via email & chat * Maintain high NPS scores through effective communication * Collaborate with cross-functional teams on issue resolution * Provide timely support within CRM tool Maternity benefits in mediclaim policy Health insurance Maternity policy Performance bonus Leave encashment Gratuity Provident fund Maternity leaves Paternity leaves

Job Title: Pre-Sales Executive Experience Required: 0-2 Years Job Summary: We are hiring a Pre-Sales Executive to assist our sales team by providing technical and strategic input during the sales process in real estate. Key Responsibilities: Support sales team in understanding client requirements Prepare property presentations and customized proposals Participate in client meetings and product demonstrations Collaborate with sales, technical, and marketing teams Assist in responding to RFPs/RFIs and proposal submissions Maintain updated product knowledge Research prospects and market segments Collect client feedback for product improvements Requirements: Bachelors degree in Business, Engineering, or related field 0–2 years’ experience in pre-sales or customer-facing roles Strong communication and presentation skills Good understanding of real estate solutions and client needs Proficient in Microsoft Office; CRM knowledge is a plus Quick learner, proactive, and team-oriented Compensation & Benefits: Competitive salary + performance incentives Training and development opportunities Travel and mobile allowances (if applicable) Health insurance and benefits

Job title : SALES EXECUTIVE Experience Required: 1-2 Years Job Summary: We are seeking a motivated and result-driven Sales Executive to generate leads, meet sales targets, and build strong client relationships in the real estate sector. Key Responsibilities: Generate new leads through cold calling, networking, and client visits Understand customer needs and recommend appropriate properties Conduct property presentations and site visits Maintain relationships with existing clients and ensure satisfaction Achieve monthly and quarterly sales targets Collaborate with marketing and operations teams for deal execution Keep updated with real estate market trends and competitor activities Maintain accurate records in CRM systems Requirements: Bachelors degree in Business, Marketing, or related field 1–2 years of sales experience, preferably in real estate Strong communication, negotiation, and interpersonal skills Proficient in Microsoft Office and CRM tools Self-motivated and target-driven Willing to travel as needed Compensation & Benefits: Competitive salary + performance incentives Travel allowance (if applicable) Benefits as per company policy

Job Title: Lead Loyalty & Partnerships Function: Commercial Location: Gurugram Reports To: Head – Marketing, Digital, Loyalty, Corp. Comm., Sustainability & Ancillary Experience: 8–10+ years in Sales & Marketing, with at least 5+ years in loyalty programs and partnerships Role Overview The Lead – Loyalty & Partnerships will be responsible for strategizing, implementing, and managing loyalty programs and building strategic partnerships to drive customer acquisition, retention, and revenue growth. The role involves developing innovative, data-driven loyalty initiatives and identifying high-impact partnerships across industries to enhance the customer experience and commercial performance. Key Responsibilities Strategic Leadership Design and lead loyalty programs to optimize customer lifecycle value and engagement. Develop and implement partnership strategies that align with overall business and loyalty goals. Plan and control project budgets related to loyalty and partnership initiatives. Loyalty Program Management Lead loyalty campaigns focused on customer acquisition, engagement, and retention. Identify and implement enhancements to the loyalty management system. Drive innovation and performance in the loyalty lifecycle using analytics and customer insights. Conduct regular usability studies, surveys, and market research to keep the loyalty program competitive. Partnership Development & Management Identify, evaluate, and negotiate strategic alliances with airlines, hotels, financial institutions, mobility providers, and lifestyle brands. Lead contract development and relationship management for all partnerships. Monitor partner performance and ensure delivery on partnership objectives. Collaborate with internal stakeholders to maximize value from partnerships and loyalty integration. Cross-Functional Collaboration Work with marketing, product, and digital teams to drive awareness and uptake of loyalty features. Align loyalty and partnership strategies with broader organizational objectives. Performance Monitoring & Reporting Define and track KPIs such as partnership ROI, revenue contribution, member growth, and engagement metrics. Deliver regular performance reports to senior leadership. Team Leadership Guide and manage direct reports in the loyalty and partnerships function. Set, monitor, and evaluate KPIs for team members and provide ongoing coaching. Key Skills Required Strategic thinking & analytical acumen Customer-centric mindset Strong negotiation and relationship-building skills Deep understanding of loyalty ecosystems Excellent communication and stakeholder management Data-driven decision-making and reporting (e.g., using SQL, analytics tools) Awareness of market trends and competitive landscape Key Performance Indicators Revenue generated through partnerships Member acquisition and retention rates Loyalty engagement metrics (e.g., redemption rate, frequency) Partnership ROI and contract execution Budget adherence Operational performance of loyalty platform Educational & Experience Requirements Education: Master’s/MBA/PGDM in Marketing or related field Experience: Minimum 8 years in Sales/Marketing At least 5 years in managing loyalty programs and partnerships Experience in airline/travel, credit card, or e-commerce sectors preferred Aviation experience is a plus

Immediate joiners only,Graduates only (Computers background preferred). Must own a laptop and have an active WiFi connection, Duration: 6 Months, Stipend: 8,000/month to 10000/per month,Timings: 9 AM to 5 PM (Monday to Friday),Work Mode: Remote Sales incentives

Responsibilities: * Manage customer relationships using CRM tools & strategies. * Implement CRM solutions with focus on ROI. * Collaborate cross-functionally on sales, marketing & support initiatives. Provident fund