Challenging, Nagravision, a division of the Kudelski Group, is the world leader in the creation and delivery of state-of-the-art technologies to secure the revenues of content owners and service providers for digital television and interactive applications across all network types Nagra's solutions enable consumers to access content seamlessly over any device through a compelling viewing experience, Location: Noida, India Mission A Customer Coordinator is a member of the Program Management Office (PMO) team who is responsible for the coordination of assigned projects and tasks that can include planning, scheduling, budgeting, reporting, and communicating with stakeholders throughout the project or in-service phases The PMO Customer Coordinator (PCC) will work closely with customers and a variety of internal stakeholders and communicate with various departments to keep everyone on board about any changes to the project or in-service plan The PCC will become the customer touch point based on Service Level Agreement (SLA) commitments once in-service for Low-Touch customers, Responsibilities Plan and coordinate the successful execution of customer project(s) and SLA maintenance releases in-line with contractual commitments by working closely with Product Line Management (PLM), R&D and System Engineering to ensure alignment on project requirements, resourcing, priorities and develop a joint constructive approach to resolve issues, Develop, maintain & monitor deliverable, schedules, budgets, and report progress to internal and external stakeholders, Manage deliverable risks, issues, and dependencies, Prepare & hold customer meetings to report deliverable status as and when required, Provide visibility to the stakeholders through regular reporting of the project status and SLA compliance, Provide administrative support to Program Managers and or Customer Success Managers (CSMs), Requirements / Profile 2-5 Yearsexperience in a project or service level coordinator role directly managing virtual distributed and multi-cultural teams and customers, Experience from working in the IT sector, Proven ability to constructively resolve conflicts, achieve internal and external alignment amongst stakeholders, effectively drive internal organizations to achieve business and operational goals, Proven ability to engage and work in matrix organization, Ability to produce, present concise reports & presentation to customers, management, program organization and teams, Excellent organizational and time-management skills, Attention to detail, Qualifications: University degree / diploma in technology / computer science / business administration or similar relevant field Desirable, a certification in program or project management, Languages: Fluent in English and knowledge of other language(s) is an asset, Personal Qualities: Proven track record of success project delivery Basic finance skills with experience in managing project costs, Good communication skills to build up strong relationships working in virtual multi-cultural teams internationally, Ability to negotiate and a rational decision maker A self-driven and highly motivated team player able to execute, Good problem solving and analytical skills, Strong collaboration & communication skills with the ability to inspire & influence stakeholders, Reference: 13892
A Customer Coordinator is a member of the Program Management Office (PMO) team who is responsible for the coordination of assigned projects and tasks that can include planning, scheduling, budgeting, reporting, and communicating with stakeholders throughout the project or in-service phases. The PMO Customer Coordinator (PCC) will work closely with customers and a variety of internal stakeholders and communicate with various departments to keep everyone on board about any changes to the project or in-service plan. The PCC will become the customer touch point based on Service Level Agreement (SLA) commitments once in-service for Low-Touch customers. Responsibilities Plan and coordinate the successful execution of customer project(s) and SLA maintenance releases in-line with contractual commitments by working closely with Product Line Management (PLM), R&D and System Engineering to ensure alignment on project requirements, resourcing, priorities and develop a joint constructive approach to resolve issues. Develop, maintain & monitor deliverable, schedules, budgets, and report progress to internal and external stakeholders. Manage deliverable risks, issues, and dependencies. Prepare & hold customer meetings to report deliverable status as and when required. Provide visibility to the stakeholders through regular reporting of the project status and SLA compliance. Provide administrative support to Program Managers and or Customer Success Managers (CSM s). Requirements / Profile 2-5 Years experience in a project or service level coordinator role directly managing virtual distributed and multi-cultural teams and customers. Experience from working in the IT sector. Proven ability to constructively resolve conflicts, achieve internal and external alignment amongst stakeholders, effectively drive internal organizations to achieve business and operational goals. Proven ability to engage and work in matrix organization. Ability to produce, present concise reports & presentation to customers, management, program organization and teams. Excellent organizational and time-management skills. Attention to detail. Qualifications: University degree / diploma in technology / computer science / business administration or similar relevant field Desirable, a certification in program or project management. Languages: Fluent in English and knowledge of other language(s) is an asset. Personal Qualities: Proven track record of success project delivery Basic finance skills with experience in managing project costs. Good communication skills to build up strong relationships working in virtual multi-cultural teams internationally. Ability to negotiate and a rational decision maker A self-driven and highly motivated team player able to execute. Good problem solving and analytical skills. Strong collaboration & communication skills with the ability to inspire & influence stakeholders.
Responsibilities Lead the architecture and implementation of robust, scalable, and secure cloud infrastructure. Own and optimize the CI/CD pipeline strategy across multiple teams and business units. Design and drive infrastructure-as-code frameworks, ensuring consistency and compliance. Act as the go-to expert for Kubernetes, Terraform, and cloud-native operations. Define and enforce DevOps standards, patterns, and best practices across the organization. Collaborate with security, product, and engineering teams to ensure alignment with DevSecOps principles. Lead incident response initiatives and proactively manage risk across the infrastructure stack. Evaluate and onboard new technologies that can drive innovation and efficiency. Mentor DevOps engineers and promote a culture of continuous improvement and learning. Requirements / Profile Terraform mastery for advanced infrastructure management and modularization. Deep understanding of Kubernetes internals and cluster management at scale. Advanced scripting and automation skills (Python preferred). Expertise in GitLab CI/CD and pipeline optimization across multi-project environments. Strong knowledge of cloud platforms with a focus on Azure (multi-cloud knowledge a plus). In-depth experience with secret management systems (Hashicorp Vault, Azure Key Vault). Familiarity with zero-trust architecture and secure infrastructure design. Operational expertise with Linux, container runtimes, and debugging complex system failures. Experience with configuration management tools like Ansible, Puppet, or equivalent. Understanding of observability stacks metrics, logs, tracing and their integration. Experience in compliance-driven environments (ISO, SOC2) and implementing supporting infrastructure
Overview: We are seeking an experienced Senior Software Engineer to join our team. In this role, you will be responsible for designing, developing, and deploying scalable and robust software solutions. You will provide technical leadership, mentor junior engineers, and drive best practices in software development. Mandatory skills: Linux Environment knowledge for development and deployment Git/SCM + CI/CD pipelines Responsibilities Enforce code standards and build internal packages. Lead technical discussions. Specialized Skills: Implement consumers with strategies for data processing. Handle token refresh and secure credential storage. Automate translation workflows. Manage complex scheduled jobs. Requirements / Profile Qualifications: Proven experience in designing and building scalable software systems. Strong understanding of asynchronous programming, database optimization, and robust testing methodologies. Experience with Redis, RBAC, OAuth2, and dynamic configuration. Ability to enforce code standards and lead technical discussions. Experience with data processing consumers, secure credential handling, and automated workflows. Mandatory: Python, Linux, FastAPI, Flask, PostgreSQL, GIT, CI/CD Good to have: Async, scalable services, REST, database optimization, schema design, validation layers, test strategies, code review, optimized code, Structured logging, alerts, RBAC, OAuth2, dynamic configuration, Redis, caching, race conditions, Code standards, internal packages, PR discussions, mentoring, Consumers, data processing, token refresh, secure credential storage, automated translation, complex scheduled jobs.
Business Operations Analyst / Coordinator Were looking for a Business Operations Analyst / Coordinator to join our Business Operations team. This role is all about improving processes, supporting data-driven decision-making, and ensuring smooth day-to-day operations across teams. What you’ll do: Support Professional Services, DevOps, and Product teams in running core business processes (e.g., project portfolio, budgets, resources, asset management, CRM/ERP). Coordinate recurring operational processes to ensure data quality and business continuity. Drive small internal change & improvement projects – from requirements gathering to implementation. Act as an administrator for internal systems (CRM, ERP, reporting tools). Prepare clear reports and presentations for management and stakeholders. What we’re looking for: 2–5 years of experience in operations coordination, business analysis, or change management. Background in the IT sector, with experience in CRM/ERP (Microsoft Dynamics is a plus). Strong skills in Excel, PowerPoint; knowledge of SharePoint, PowerBI, or Azure DevOps is a bonus. Excellent organizational, communication, and stakeholder management skills. Ability to work effectively in an international, multicultural, and hybrid work environment. Qualifications: Degree/diploma in Technology, Computer Science, Business Administration, or related field. Certifications in Business Analysis, Project/Change Management are a plus. Fluent in English (other languages a bonus). If you’re detail-oriented, collaborative, and passionate about making processes more efficient, we’d love to hear from you!
Comptant plus de 1900 employ s dans le monde r partis sur 24 sites et 3 unit s daffaires diff rentes, le Groupe Kudelski vous propose de relever de nombreux et beaux d fis professionnels. FA ONNONS LAVENIR ENSEMBLE! Stimulating. Motivating. Challenging. Nagravision, a division of the Kudelski Group, is the world leader in the creation and delivery of state-of-the-art technologies to secure the revenues of content owners and service providers for digital television and interactive applications across all network types. Nagras solutions enable consumers to access content seamlessly over any device through a compelling viewing experience. Ready to put in practice what you learnt Each year, the Kudelski Group invites students to join our teams for undergraduate/graduate internships. This is a unique opportunity to work alongside experts in the industry, contribute to real-world projects, and develop valuable skills that will set you up for success in your future career. About the job: We are currently looking for talented students for internships in the followe'd domains: Radio communication and location technologies Eco-sustainability & agriculture Cryptography and security What we offer: Paid internships of 6 months in various domains. A dynamic and international working environment. Exposure to cutting-edge projects and technologies. Mentorship from experienced professionals in the field. Opportunities for skill development and enterprise experience. What you bring: Currently enrolled in a masters program in computer science or equivalent Fluent in English or French Able to work collaboratively in a fast-paced, diverse environment. Eagerness to learn and proactive attitude R f rence : Date de publication : If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.
Overview: We are seeking an experienced Senior Software Engineer to join our team. In this role, you will be responsible for designing, developing, and deploying scalable and robust software solutions. You will provide technical leadership, mentor junior engineers, and drive best practices in software development. Mandatory skills: Python Linux Environment knowledge for development and deployment FastAPI/Flask PostgreSQL Responsibilities Technical Leadership: Enforce code standards and build internal packages. Lead technical discussions. Specialized Skills: Implement consumers with strategies for data processing. Handle token refresh and secure credential storage. Automate translation workflows. Manage complex scheduled jobs. Requirements / Profile Qualifications: Proven experience in designing and building scalable software systems. Strong understanding of asynchronous programming, database optimization, and robust testing methodologies. Experience with Redis, RBAC, OAuth2, and dynamic configuration. Ability to enforce code standards and lead technical discussions. Experience with data processing consumers, secure credential handling, and automated workflows. Mandatory: Python, Linux, FastAPI, Flask, PostgreSQL, GIT, CI/CD Good to have: Async, scalable services, REST, database optimization, schema design, validation layers, test strategies, code review, optimized code, Structured logging, alerts, RBAC, OAuth2, dynamic configuration, Redis, caching, race conditions, Code standards, internal packages, PR discussions, mentoring, Consumers, data processing, token refresh, secure credential storage, automated translation, complex scheduled jobs.
We are seeking a strategic and results-driven Senior Director of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in service availability and performance, combined with strong efficiency in turnkey customer integration projects. This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. From project signoff to customer launch, driving operational excellence allows us to meet customer expectations while maximising project profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Data protection legislation regulates the way in which your personal information (disclosed to us in the course of applying to us for employment), both in paper and electronic form is used and held. We are registered with the Information Commissioner s Office and fully comply with the requirements placed on us as both a data controller and a data processor. Please see the https://careers.nagra.com for further information. Define and execute the strategic roadmap for system integration delivery across multiple product deployment projects and customer engagements. Lead cross-functional teams including Service Reliability Engineering team, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables. Champion continuous improvement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost of delivery. Drive a continuous improvement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets. Take full ownership of the 24/7 running of the OpenTV Video Service platforms in the cloud, ensuring high availability and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Oversee customer onboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with Sales, Customer Success, and Technical teams to ensure customer requirements are accurately captured and delivered. Ensure customer integration is seamless, with a focus on AWS-based deployments and cloud-native architectures. Manage a team of Delivery Managers responsible for executing integration projects across various domains. Establish and monitor KPIs, SLAs, and delivery metrics to ensure consistent performance and quality. Implement governance frameworks and risk management practices to ensure project success. Oversee the deployment of projects, including integration, release validation, and budget management. Work closely with Product leadership to ensure integration capabilities align with product strategy and roadmap. In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead end-to-end integration, including reliability, performance, and scalability testing. Qualifications & Experience Proven experience (10+ years) in system integration, delivery operations, or related fields, with at least 5 years in a senior leadership role. Proven experience in running AWS cloud deployment and delivering excellent SLAs on large scale cloud systems serving multi millions of users. Strong background in managing cross-functional teams and large-scale integration projects. Deep understanding of enterprise systems, APIs, cloud platforms, network and integration technologies. Exceptional stakeholder management and communication skills. Experience in Agile, DevOps, and modern delivery frameworks. Preferred Skills Strategic thinker with a hands-on approach to problem-solving. Ability to thrive in a fast-paced, dynamic environment. Strong analytical and decision-making capabilities. Experience in customer-centric organisations with complex integration needs. If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.