48 Crm Strategies Jobs

As a CRM Manager, you will be responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. Your role will involve analysing customer behaviours, segmenting audiences, and personalizing customer communications. You will collaborate closely with marketing, sales, and customer support teams to enhance the customer experience and maximize lifetime value. Key Responsibilities: - Collect and analyse customer data. - Develop and manage CRM strategies for customer engagement and retention. - Handle correspondence, phone calls, and inquiries from clients and vendors. - Plan and execute multi-channel CRM campaigns (email, SMS, etc.). - Anal...

As a part of Akrati Jewels Inc., you will be responsible for planning and delivering CRM strategies with the aim of retaining existing customers, enhancing brand loyalty, and expanding the company's brand. Your key responsibilities will include: - Deciding on a final CRM structure and architecture to ensure seamless operation across the business and effective capture of crucial information throughout the sales funnel. - Correctly segmenting the customer database for targeted marketing activities. - Collaborating with various departments to ensure the CRM strategy aligns with all aspects of the business. - Developing testing strategies to determine the most efficient approach for the organiza...

Dear Candidate, We are looking for an experienced Retention Marketing Executive to drive user engagement and increase customer lifetime value through effective CRM strategies. The ideal candidate will leverage data-driven insights, marketing automation, and personalization techniques to enhance user retention and optimize revenue growth. Please find below the Job responsibilities: Key Responsibilities Develop and execute a comprehensive marketing calendar with well-planned sale events. Conduct data analysis and user insights to identify key problem areas. Design targeted communication strategies, including offers (coupons, cashbacks) for various customer segments. Implement personalization, ...

Role Overview: As the CRM Head at Learningshala, you will play a crucial role in driving customer engagement, retention, and satisfaction through effective relationship management strategies. Your primary responsibility will be to lead the CRM team, develop and implement CRM strategies, and ensure customer experience excellence across the student lifecycle. Key Responsibilities: - Develop and implement CRM strategies to enhance customer acquisition, engagement, retention, and lifetime value. - Lead the CRM team and manage end-to-end CRM operations, including campaigns, automation, and customer support processes. - Design customer journeys, segmentation strategies, and personalized communicat...

Role Overview: You will be responsible for developing and implementing sales strategies, building a customer base, and enhancing brand visibility among all stakeholders. Your role will involve analyzing market trends, competitor strategies, and launching marketing campaigns within a stipulated budget. Additionally, you will be managing both digital and in-store sales promotions and collaborating with various teams to achieve business goals. Key Responsibilities: - Plan and execute monthly in-store thematic campaigns, events, festive promotions, and special days to boost sales and enhance customer experience. - Increase store footfall through local outreach, influencers, systematic advertisin...

As a Customer Relation Manager, you will be responsible for developing and implementing strong CRM strategies to enhance customer loyalty and retention. Your role will involve conducting quality assurance surveys to assess customer satisfaction and utilizing the data to address areas of concern. It will be essential for you to determine the structure of the CRM system and ensure its seamless operation across all relevant departments within the organization. - Direct communication with customers through the CRM system to promptly resolve any issues they may have will be a key aspect of your responsibilities. - Monitoring customer behavior and devising strategies to drive profitability will be...

About Rapido Founded in 2015, Rapido is India's leading multi-modal mobility platform. What began with bike taxis has rapidly evolved to include auto-rickshaws, cab-hailing, and peer-to-peer deliveries. Today, Rapido commands a dominant 70% market share in bike taxis, 40% in auto rides, and holds the second-largest position in the cab segment with a 22% shareestablishing us as the overall market leader in ride-hailing. With over 4 million rides completed daily and more than 2 billion rides served to date , Rapido operates in 200+ cities and is aggressively expanding toward a presence in 500 cities. In 2024, we proudly achieved unicorn status with a valuation of $1.1 billion. Driven by techno...

As a CRM Specialist, your role is crucial in developing and executing CRM strategies to acquire, retain, and grow customer relationships. You will be responsible for identifying and pursuing new business opportunities using CRM data and insights. It will be essential to maintain accurate and up-to-date customer records in the CRM system, such as Salesforce, HubSpot, or Zoho. Key Responsibilities: - Collaborate closely with the marketing team to launch targeted campaigns based on customer segmentation. - Track sales performance, generate reports, and provide data-driven recommendations to drive business growth. - Follow up on leads, schedule meetings/demos, and effectively manage the sales pi...

Growth Marketing Strategist Experience: 25 years in CRM, performance/growth marketing, or conversational commerce Location: Lower Parel, Mumbai Schbang is strengthening its AI-led WhatsApp performance marketing capabilities for high-growth brands. The AI & WhatsApp Growth Strategist will be responsible for designing and executing AI-powered WhatsApp campaigns, customer journeys, and automation flows that drive measurable revenue uplift for clients. This role combines business strategy, growth ownership, and marketing technology implementation. The ideal candidate possesses both analytical strength and client consultation skills, with the ability to independently own high-impact outcomes. Key...

As a CRM Head for a real estate company in Bangalore, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring best-in-class client servicing standards across all projects. Your strategic approach and customer-first mindset will be crucial in driving satisfaction, loyalty, and brand trust. Key Responsibilities: - Lead, mentor, and manage the CRM team by setting clear performance goals, ensuring training, and fostering a customer-centric culture. - Develop and implement CRM strategies to enhance client satisfaction and streamline internal processes. ...

As a Manager for Salesforce CRM Strategy & Operations, your role will involve driving operational excellence, strategic alignment, and continuous optimization of the Salesforce CRM ecosystem. Your responsibilities include: - Leading the development and execution of best-in-class CRM strategies, processes, and initiatives to maximize customer engagement, drive conversions, and ensure compliance. - Collaborating closely with business stakeholders, product development teams, and external partners to champion an efficient, data-driven approach to CRM operations. - Leveraging cutting-edge technology and fostering a culture of continuous improvement in CRM operations. No additional details about t...

As an experienced CRM Manager, you will be responsible for leading our customer relationship operations to ensure a seamless client experience from booking to handover. Key Responsibilities: - Lead and manage the CRM team to deliver superior customer service. - Develop and implement CRM strategies to improve customer experience. - Oversee client communication from booking to possession. - Coordinate with sales, accounts, and legal teams for customer requirements. - Handle client escalations and ensure timely resolution. - Maintain accurate customer data in CRM systems. - Generate and analyze reports on customer engagement and satisfaction. - Create process improvements for post-sales efficie...

As a CRM Executive, you will be responsible for planning CRM strategies to enhance customer retention, expand brand reach, and increase consumer loyalty. Your key responsibilities will include creating emails and other content for marketing campaigns, addressing customer queries and resolving complaints, testing different marketing forms developed by your team, and collaborating with other departments to ensure a cohesive CRM strategy. Qualifications required for this role: - Prior experience in a similar role for at least 1 year is preferred Please note that this is a full-time, permanent position that requires in-person work.,

Growth Marketing Strategist Experience: 25 years in CRM, performance/growth marketing, or conversational commerce Location: Lower Parel, Mumbai Schbang is strengthening its AI-led WhatsApp performance marketing capabilities for high-growth brands. The AI & WhatsApp Growth Strategist will be responsible for designing and executing AI-powered WhatsApp campaigns, customer journeys, and automation flows that drive measurable revenue uplift for clients. This role combines business strategy, growth ownership, and marketing technology implementation. The ideal candidate possesses both analytical strength and client consultation skills, with the ability to independently own high-impact outcomes. Key...

Role Overview: As a CRM Manager, you will play a crucial role in developing and executing strategies to enhance customer relationships, increase satisfaction, and drive retention. You will lead the CRM team, optimize systems, ensure timely support, and collaborate with various departments to deliver a seamless customer experience. Key Responsibilities: - Lead and mentor the CRM Executive team to ensure high performance and continuous improvement. - Allocate workload, monitor task completion, and conduct performance reviews. - Design and implement CRM strategies aligned with company goals. - Oversee prompt and professional customer interactions across all channels (email, phone, chat). - Hand...

Role Overview: As a Retention & Growth Marketing Specialist at Yulu, your primary focus will be on enhancing customer retention and reactivation through smart engagement strategies. You will play a key role in designing and implementing full-funnel user journeys, managing telesales activities, collaborating with Product teams, and executing performance marketing campaigns. Your expertise in data analysis and interpretation will be crucial in driving impactful retention and growth initiatives for the company. Key Responsibilities: - Design and execute multi-touch CRM campaigns to improve user retention, reduce churn, and drive winbacks through reengagement. - Segment users based on behavioral...

As a CRM Manager, you will be responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. Your data-driven approach will involve analyzing customer behaviors, segmenting audiences, and personalizing customer communications. Collaboration with marketing, sales, and customer support teams will be essential to enhance the customer experience and maximize lifetime value. Key Responsibilities: - Collect and analyze customer data to inform CRM strategies. - Develop and implement multi-channel CRM campaigns (email, SMS, etc.). - Analyze CRM campaign performance and customer engagement metrics. - Create reports and dashboards to communic...

Role Overview: As a Business Development Manager at UNI Application Portal Ltd (UAP), your primary responsibility will be to lead the recruitment of international students from South India. You are expected to be a proactive individual capable of building partnerships, devising innovative recruitment strategies, and driving business growth. Your role will be crucial in ensuring the effectiveness of the team and maintaining competitiveness in the global student recruitment market. Key Responsibilities: - Strategic Planning and Vision: - Develop and execute a comprehensive strategic plan to expand UAP's presence in South India and boost international student enrollment. - Conduct market resear...

As a member of the Online Business segment at PhonePe, you will be responsible for various operations and growth-related tasks and initiatives. Your role will involve collaborating effectively with cross-functional stakeholders to manage day-to-day business operations. This will include coordinating with both external and internal stakeholders across different industry segments. Your accountability will encompass monitoring and generating business reports, addressing ad hoc reporting needs, and having proficiency in Excel/Google Sheets. Execution, proactive learning, and a go-getter attitude will be essential attributes for this role. Key Responsibilities: - Adopting a merchant-first approac...

You will be joining a dynamic team at GREW as an Assistant Manager - CRM in Ahmedabad. Your role will involve managing Customer Relationship Management and Sales Tools effectively. **Key Responsibilities:** - Implement and oversee CRM strategies to enhance customer relationships - Manage and optimize sales tools for improved sales performance **Qualifications Required:** - MBA in Marketing - Minimum 3 years of relevant experience If you have the ability and passion to contribute to a growing environment, we encourage you to send your resumes to careers@grew.one and be a part of our team.,

Role Overview: As a CRM Executive at Lokmanya Multipurpose Co-operative Society, your role will involve developing and implementing CRM strategies to strengthen customer relationships. You will be responsible for creating and managing loyalty programs aimed at boosting retention and repeat business. Tracking KPIs to measure the effectiveness of CRM and loyalty programs will be a key part of your responsibilities. Additionally, you will implement CRM systems to manage customer data and engagement, design targeted marketing campaigns, maintain customer segmentation, and address customer feedback efficiently. Key Responsibilities: - Develop and implement CRM strategies to enhance customer relat...

Role Overview: As a Customer Relationship Management Specialist for our client located in MEDAVAKKAM, Chennai, your primary role will be to manage and analyze customer interactions, implement CRM strategies to enhance customer satisfaction and loyalty, and drive sales growth. You will oversee customer data, conduct market research, coordinate with sales and marketing teams, and ensure effective project management. Additionally, meeting clients for closure as required and providing timely reports and insights to improve customer relationships and business performance will be part of your responsibilities. Key Responsibilities: - Manage and analyze customer interactions - Implement CRM strateg...

As a Corporate Sales Executive at Hexa Biotech, you will be a key player in driving revenue growth through strategic sales efforts. Your role will involve utilizing your expertise in MS-Excel to analyze sales data and identify opportunities for growth. Strong communication skills will be essential as you build and maintain relationships with clients through effective client relationship management (CRM) strategies. Key Responsibilities Develop and execute sales strategies to meet and exceed revenue targets. Utilize MS-Excel to analyze sales data and trends to inform decision-making. Manage client relationships to ensure satisfaction and drive repeat business. Implement email marketing campai...

As a Sales and Marketing Manager, your primary goal will be to develop and implement effective sales strategies, expand the customer base, and enhance brand visibility. Your responsibilities will include analyzing market trends and competitor strategies, launching marketing campaigns within budget constraints, and managing both digital and in-store sales promotions. Collaboration with various teams will be essential to achieve business goals effectively. Key Responsibilities: - Plan and execute monthly in-store thematic campaigns, events, festive promotions, and special days to boost sales and enhance customer experience. - Increase store footfall through local outreach, influencer partnersh...

Role Overview: As the CRM Head at Learningshala, your primary responsibility will be to drive customer engagement, retention, and satisfaction through effective relationship management strategies. You will lead the CRM team, develop automation strategies, and ensure excellence in customer experience throughout the entire student lifecycle. Key Responsibilities: - Develop and implement CRM strategies to enhance customer acquisition, engagement, retention, and lifetime value. - Lead the CRM team and oversee end-to-end CRM operations, including campaigns, automation, and customer support processes. - Design customer journeys, segmentation strategies, and personalized communication plans to enha...