34 Crm Strategies Jobs

Role Overview: As a CRM Manager, you will play a crucial role in developing and executing strategies to enhance customer relationships, increase satisfaction, and drive retention. You will lead the CRM team, optimize systems, ensure timely support, and collaborate with various departments to deliver a seamless customer experience. Key Responsibilities: - Lead and mentor the CRM Executive team to ensure high performance and continuous improvement. - Allocate workload, monitor task completion, and conduct performance reviews. - Design and implement CRM strategies aligned with company goals. - Oversee prompt and professional customer interactions across all channels (email, phone, chat). - Hand...

Role Overview: As a Retention & Growth Marketing Specialist at Yulu, your primary focus will be on enhancing customer retention and reactivation through smart engagement strategies. You will play a key role in designing and implementing full-funnel user journeys, managing telesales activities, collaborating with Product teams, and executing performance marketing campaigns. Your expertise in data analysis and interpretation will be crucial in driving impactful retention and growth initiatives for the company. Key Responsibilities: - Design and execute multi-touch CRM campaigns to improve user retention, reduce churn, and drive winbacks through reengagement. - Segment users based on behavioral...

As a CRM Manager, you will be responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. Your data-driven approach will involve analyzing customer behaviors, segmenting audiences, and personalizing customer communications. Collaboration with marketing, sales, and customer support teams will be essential to enhance the customer experience and maximize lifetime value. Key Responsibilities: - Collect and analyze customer data to inform CRM strategies. - Develop and implement multi-channel CRM campaigns (email, SMS, etc.). - Analyze CRM campaign performance and customer engagement metrics. - Create reports and dashboards to communic...

Role Overview: As a Business Development Manager at UNI Application Portal Ltd (UAP), your primary responsibility will be to lead the recruitment of international students from South India. You are expected to be a proactive individual capable of building partnerships, devising innovative recruitment strategies, and driving business growth. Your role will be crucial in ensuring the effectiveness of the team and maintaining competitiveness in the global student recruitment market. Key Responsibilities: - Strategic Planning and Vision: - Develop and execute a comprehensive strategic plan to expand UAP's presence in South India and boost international student enrollment. - Conduct market resear...

As a member of the Online Business segment at PhonePe, you will be responsible for various operations and growth-related tasks and initiatives. Your role will involve collaborating effectively with cross-functional stakeholders to manage day-to-day business operations. This will include coordinating with both external and internal stakeholders across different industry segments. Your accountability will encompass monitoring and generating business reports, addressing ad hoc reporting needs, and having proficiency in Excel/Google Sheets. Execution, proactive learning, and a go-getter attitude will be essential attributes for this role. Key Responsibilities: - Adopting a merchant-first approac...

You will be joining a dynamic team at GREW as an Assistant Manager - CRM in Ahmedabad. Your role will involve managing Customer Relationship Management and Sales Tools effectively. **Key Responsibilities:** - Implement and oversee CRM strategies to enhance customer relationships - Manage and optimize sales tools for improved sales performance **Qualifications Required:** - MBA in Marketing - Minimum 3 years of relevant experience If you have the ability and passion to contribute to a growing environment, we encourage you to send your resumes to careers@grew.one and be a part of our team.,

Role Overview: As a CRM Executive at Lokmanya Multipurpose Co-operative Society, your role will involve developing and implementing CRM strategies to strengthen customer relationships. You will be responsible for creating and managing loyalty programs aimed at boosting retention and repeat business. Tracking KPIs to measure the effectiveness of CRM and loyalty programs will be a key part of your responsibilities. Additionally, you will implement CRM systems to manage customer data and engagement, design targeted marketing campaigns, maintain customer segmentation, and address customer feedback efficiently. Key Responsibilities: - Develop and implement CRM strategies to enhance customer relat...

Role Overview: As a Customer Relationship Management Specialist for our client located in MEDAVAKKAM, Chennai, your primary role will be to manage and analyze customer interactions, implement CRM strategies to enhance customer satisfaction and loyalty, and drive sales growth. You will oversee customer data, conduct market research, coordinate with sales and marketing teams, and ensure effective project management. Additionally, meeting clients for closure as required and providing timely reports and insights to improve customer relationships and business performance will be part of your responsibilities. Key Responsibilities: - Manage and analyze customer interactions - Implement CRM strateg...

As a Corporate Sales Executive at Hexa Biotech, you will be a key player in driving revenue growth through strategic sales efforts. Your role will involve utilizing your expertise in MS-Excel to analyze sales data and identify opportunities for growth. Strong communication skills will be essential as you build and maintain relationships with clients through effective client relationship management (CRM) strategies. Key Responsibilities Develop and execute sales strategies to meet and exceed revenue targets. Utilize MS-Excel to analyze sales data and trends to inform decision-making. Manage client relationships to ensure satisfaction and drive repeat business. Implement email marketing campai...

As a Sales and Marketing Manager, your primary goal will be to develop and implement effective sales strategies, expand the customer base, and enhance brand visibility. Your responsibilities will include analyzing market trends and competitor strategies, launching marketing campaigns within budget constraints, and managing both digital and in-store sales promotions. Collaboration with various teams will be essential to achieve business goals effectively. Key Responsibilities: - Plan and execute monthly in-store thematic campaigns, events, festive promotions, and special days to boost sales and enhance customer experience. - Increase store footfall through local outreach, influencer partnersh...

Role Overview: As the CRM Head at Learningshala, your primary responsibility will be to drive customer engagement, retention, and satisfaction through effective relationship management strategies. You will lead the CRM team, develop automation strategies, and ensure excellence in customer experience throughout the entire student lifecycle. Key Responsibilities: - Develop and implement CRM strategies to enhance customer acquisition, engagement, retention, and lifetime value. - Lead the CRM team and oversee end-to-end CRM operations, including campaigns, automation, and customer support processes. - Design customer journeys, segmentation strategies, and personalized communication plans to enha...

Role Overview: As a Customer Relation Manager, your primary responsibility will be to develop and implement strong CRM strategies aimed at enhancing customer loyalty and retention. You will play a crucial role in conducting quality assurance surveys to evaluate customer satisfaction levels and utilizing the data obtained to address any areas of concern. It will be imperative for you to determine the structure of the CRM system and ensure its seamless operation across all relevant departments within the organization. Key Responsibilities: - Direct communication with customers through the CRM system to promptly address any issues and concerns - Monitor customer behavior and devise strategies t...

As a CRM Head at the organization, you will play a crucial role in leading the customer relationship management function. Your responsibilities will include overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. To excel in this role, you will need to bring in leadership qualities, innovative processes, and a customer-centric approach to enhance satisfaction, loyalty, and brand trust. - Lead, mentor, and manage the CRM team - Develop and implement CRM strategies - Handle customer escalations and conflict resolutions - Ensure timely issuance of legal documentation - Maintain client records in CR...

Role Overview: As a CRM Head, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring exceptional client servicing standards. Your strategic approach will be focused on driving satisfaction, loyalty, and brand trust among customers. Key Responsibilities: - Lead, mentor, and manage the CRM team by setting performance goals, providing training, and fostering a customer-centric culture. - Develop and implement CRM strategies to enhance client satisfaction, streamline internal processes, and handle major customer escalations with professionalism. - Ens...

As a CRM Specialist, your role will involve developing and executing CRM strategies to acquire, retain, and grow customer relationships. You will be responsible for identifying and pursuing new business opportunities using CRM data and insights. Additionally, you will maintain accurate and up-to-date customer records in the CRM system, such as Salesforce, HubSpot, or Zoho. Key Responsibilities: - Work closely with the marketing team to launch targeted campaigns based on customer segmentation - Track sales performance, generate reports, and provide data-driven recommendations - Follow up on leads, schedule meetings/demos, and manage the sales pipeline via the CRM - Train and support other tea...

Roles and Responsibilities : Planning and delivering CRM strategies across the organisation Addressing customer concerns and complaints. Coordinating with the sales team. Co-ordinate with dealers and distributors about the booking of order/delivery/payment. Create plans to address clients business needs. Generating Sales reports Preparing quotation for sales inquiry/ preparing delivery notes. Building long-term relationships with key clients. Increasing brand loyalty and expanding the company brand. Advise clients on creating profitable processes. Doing regular follow up with clients to ensure they are satisfied. Key Skills Good Communication Skills. Background in customer service.

**Overview:** Lead the end-to-end e-commerce strategy, owning DTC revenue targets and driving growth. Optimize digital channels, enhance the customer journey, and ensure business goals are met. **Key Responsibilities:** **E-commerce Management:** - Full ownership of DTC revenue and growth targets. - Oversee website operations, including UX optimization, product merchandising, pricing, and inventory. - Develop and execute e-commerce strategies for engagement, revenue, and profitability. **Digital Marketing:** - Collaborate to manage SEO, SEM, email, affiliate marketing, and social media for traffic and acquisition. - Implement CRM strategies to boost retention and repeat purchases. - Drive pa...

The CRM Manager plays a crucial role in enhancing customer relationships, improving satisfaction levels, and boosting customer retention. As the CRM Manager, you will be tasked with developing and implementing strategies to achieve these objectives effectively. Your responsibilities will include overseeing the CRM team, optimizing CRM systems, ensuring timely customer support, and collaborating with various departments to provide a seamless customer experience. You will lead and guide the CRM Executive team to drive high performance and continuous growth. Monitoring task completion, conducting performance reviews, and fostering a culture of excellence will be key aspects of your role. Aligni...

The CRM Executive position based in Mohali, Punjab is seeking an individual with 1-3 years of experience to join their team. As a CRM Executive, you will play a crucial role in managing customer relationships, enhancing customer experience, and implementing CRM strategies to drive retention, satisfaction, and business growth. Your main responsibilities will include updating and maintaining the CRM database with accurate customer information, designing and executing CRM campaigns to enhance customer engagement and retention, analyzing customer data to derive insights for targeted marketing initiatives, and collaborating with various teams such as marketing, sales, and customer support to alig...

The CRM Executive role is a full-time on-site position based in Indore, where you will be responsible for managing customer relationships and ensuring high levels of customer satisfaction. Your daily tasks will involve handling customer inquiries, maintaining customer databases, analyzing customer data, and creating effective CRM strategies. You will collaborate closely with the sales and marketing teams to implement customer retention programs and monitor feedback to enhance customer experience. To excel in this role, you should have proficiency in CRM software and database management, along with experience in customer data analysis and reporting. Strong communication and interpersonal skil...

As a CRM Executive at our company located in Vesu, Surat, you will play a crucial role in utilizing customer data to derive actionable insights and enhance customer relationships. Your expertise in Advanced Excel and analytical mindset will be pivotal in executing various responsibilities effectively. Your main responsibilities will include managing CRM databases to ensure 100% accuracy, utilizing Advanced Excel tools for reporting and data analysis, analyzing customer behavior to enhance their experience, collaborating with different teams to implement CRM strategies, segmenting customer data for personalized campaigns, creating and monitoring CRM dashboards, supporting loyalty programs, dr...

You are a detail-oriented and proactive CRM Manager responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. You will need a data-driven mindset to analyze customer behaviors, segment audiences, and personalize customer communications. Collaborating closely with marketing, sales, and customer support, you will implement strategies to enhance the customer experience and maximize lifetime value. Your roles and responsibilities as a Client Relationship Manager include collecting and analyzing customer data, developing and managing CRM strategies, handling client and vendor correspondence, planning and executing multi-channel CRM ...

As a CRM Manager at our company based in Bangalore, you will play a crucial role in driving customer engagement and retention strategies. With 5 to 7 years of experience in CRM, you will lead a dedicated team to execute campaigns using tools like MoEngage and HubSpot. Your responsibilities will include developing and implementing effective CRM strategies, mentoring your team, planning and executing campaigns across various channels, and working closely with other teams to optimize customer journeys. Your main responsibilities will involve developing and executing CRM strategies to enhance user engagement, retention, and revenue growth. You will also be responsible for managing and guiding a ...

Yulu is India's leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly. Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation. Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to...

As a CRM Head, you will be responsible for leading the customer relationship management function, overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring exceptional client servicing standards. Your strategic approach will drive satisfaction, loyalty, and brand trust among our customers. You will lead, mentor, and manage the CRM team by setting performance goals, providing training, and fostering a customer-centric culture. Developing and implementing CRM strategies to enhance client satisfaction, streamlining internal processes, and handling major customer escalations with professionalism will be key aspects of your role. Ensuring timely documentation...