20 Crm Strategies Jobs

As a CRM Specialist, your role will involve developing and executing CRM strategies to acquire, retain, and grow customer relationships. You will be responsible for identifying and pursuing new business opportunities using CRM data and insights. Additionally, you will maintain accurate and up-to-date customer records in the CRM system, such as Salesforce, HubSpot, or Zoho. Key Responsibilities: - Work closely with the marketing team to launch targeted campaigns based on customer segmentation - Track sales performance, generate reports, and provide data-driven recommendations - Follow up on leads, schedule meetings/demos, and manage the sales pipeline via the CRM - Train and support other tea...

Roles and Responsibilities : Planning and delivering CRM strategies across the organisation Addressing customer concerns and complaints. Coordinating with the sales team. Co-ordinate with dealers and distributors about the booking of order/delivery/payment. Create plans to address clients business needs. Generating Sales reports Preparing quotation for sales inquiry/ preparing delivery notes. Building long-term relationships with key clients. Increasing brand loyalty and expanding the company brand. Advise clients on creating profitable processes. Doing regular follow up with clients to ensure they are satisfied. Key Skills Good Communication Skills. Background in customer service.

**Overview:** Lead the end-to-end e-commerce strategy, owning DTC revenue targets and driving growth. Optimize digital channels, enhance the customer journey, and ensure business goals are met. **Key Responsibilities:** **E-commerce Management:** - Full ownership of DTC revenue and growth targets. - Oversee website operations, including UX optimization, product merchandising, pricing, and inventory. - Develop and execute e-commerce strategies for engagement, revenue, and profitability. **Digital Marketing:** - Collaborate to manage SEO, SEM, email, affiliate marketing, and social media for traffic and acquisition. - Implement CRM strategies to boost retention and repeat purchases. - Drive pa...

The CRM Manager plays a crucial role in enhancing customer relationships, improving satisfaction levels, and boosting customer retention. As the CRM Manager, you will be tasked with developing and implementing strategies to achieve these objectives effectively. Your responsibilities will include overseeing the CRM team, optimizing CRM systems, ensuring timely customer support, and collaborating with various departments to provide a seamless customer experience. You will lead and guide the CRM Executive team to drive high performance and continuous growth. Monitoring task completion, conducting performance reviews, and fostering a culture of excellence will be key aspects of your role. Aligni...

The CRM Executive position based in Mohali, Punjab is seeking an individual with 1-3 years of experience to join their team. As a CRM Executive, you will play a crucial role in managing customer relationships, enhancing customer experience, and implementing CRM strategies to drive retention, satisfaction, and business growth. Your main responsibilities will include updating and maintaining the CRM database with accurate customer information, designing and executing CRM campaigns to enhance customer engagement and retention, analyzing customer data to derive insights for targeted marketing initiatives, and collaborating with various teams such as marketing, sales, and customer support to alig...

The CRM Executive role is a full-time on-site position based in Indore, where you will be responsible for managing customer relationships and ensuring high levels of customer satisfaction. Your daily tasks will involve handling customer inquiries, maintaining customer databases, analyzing customer data, and creating effective CRM strategies. You will collaborate closely with the sales and marketing teams to implement customer retention programs and monitor feedback to enhance customer experience. To excel in this role, you should have proficiency in CRM software and database management, along with experience in customer data analysis and reporting. Strong communication and interpersonal skil...

As a CRM Executive at our company located in Vesu, Surat, you will play a crucial role in utilizing customer data to derive actionable insights and enhance customer relationships. Your expertise in Advanced Excel and analytical mindset will be pivotal in executing various responsibilities effectively. Your main responsibilities will include managing CRM databases to ensure 100% accuracy, utilizing Advanced Excel tools for reporting and data analysis, analyzing customer behavior to enhance their experience, collaborating with different teams to implement CRM strategies, segmenting customer data for personalized campaigns, creating and monitoring CRM dashboards, supporting loyalty programs, dr...

You are a detail-oriented and proactive CRM Manager responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. You will need a data-driven mindset to analyze customer behaviors, segment audiences, and personalize customer communications. Collaborating closely with marketing, sales, and customer support, you will implement strategies to enhance the customer experience and maximize lifetime value. Your roles and responsibilities as a Client Relationship Manager include collecting and analyzing customer data, developing and managing CRM strategies, handling client and vendor correspondence, planning and executing multi-channel CRM ...

As a CRM Manager at our company based in Bangalore, you will play a crucial role in driving customer engagement and retention strategies. With 5 to 7 years of experience in CRM, you will lead a dedicated team to execute campaigns using tools like MoEngage and HubSpot. Your responsibilities will include developing and implementing effective CRM strategies, mentoring your team, planning and executing campaigns across various channels, and working closely with other teams to optimize customer journeys. Your main responsibilities will involve developing and executing CRM strategies to enhance user engagement, retention, and revenue growth. You will also be responsible for managing and guiding a ...

Yulu is India's leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly. Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation. Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to...

As a CRM Head, you will be responsible for leading the customer relationship management function, overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring exceptional client servicing standards. Your strategic approach will drive satisfaction, loyalty, and brand trust among our customers. You will lead, mentor, and manage the CRM team by setting performance goals, providing training, and fostering a customer-centric culture. Developing and implementing CRM strategies to enhance client satisfaction, streamlining internal processes, and handling major customer escalations with professionalism will be key aspects of your role. Ensuring timely documentation...

As a Brand Manager for our direct-to-consumer (D2C) website, your primary responsibility is to enhance the performance and perception of the brand. You will be tasked with ensuring a seamless and engaging customer experience on the website, as well as managing CRM initiatives to boost customer retention and loyalty. Your duties will include managing the day-to-day operations of the D2C website, which involves tasks such as content updates, merchandising, homepage banners, and product listings. You will also be responsible for monitoring and reporting key website KPIs like traffic, bounce rate, conversions, and average order value (AOV). Additionally, you will oversee the entire customer jour...

As a Customer Relation Manager, you will be responsible for developing and implementing strong CRM strategies to enhance customer loyalty and retention. Your role will involve conducting quality assurance surveys to assess customer satisfaction and utilizing the data to address areas of concern. It will be essential for you to determine the structure of the CRM system and ensure its seamless operation across all relevant departments within the organization. Direct communication with customers through the CRM system to promptly resolve any issues they may have will be a key aspect of your responsibilities. Monitoring customer behavior and devising strategies to drive profitability will be vit...

Key Responsibilities Develop and execute CRM strategies aligned with business goals to improve customer acquisition, retention, and loyalty. Manage CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot) to ensure smooth operation and data integrity. Segment customer data and create targeted marketing campaigns based on customer behavior and preferences. Collaborate with sales, marketing, and customer service teams to align CRM activities and enhance customer journeys. Analyze CRM data and campaign performance to derive actionable insights and optimize efforts. Oversee the automation of communication workflows, including email marketing, SMS, and push notifications. Manage vendor relat...

We are looking for a skilled Assistant Manager - CRM to join our team at HouseEazy, with 6-8 years of experience in the Real Estate industry. The ideal candidate will have a strong background in customer relationship management and excellent communication skills. Roles and Responsibility Develop and implement effective CRM strategies to enhance customer engagement and retention. Manage and analyze customer data to identify trends and areas for improvement. Collaborate with cross-functional teams to ensure seamless execution of CRM initiatives. Design and deliver targeted marketing campaigns to drive business growth. Monitor and report on key performance indicators (KPIs) related to CRM metri...

Role Responsibilities: Lead execution of CRM journeys across push, email, SMS, WhatsApp, and in-app Coordinate with tech/product teams to enable campaign triggers and data flows Manage CRM platform performance and identify workflow/tool improvements Benchmark industry CRM practices and incorporate innovation Key Deliverables: Revenue and retention growth through lifecycle campaign performance Increased CTR and conversion via enriched messaging strategies CRM tool enhancements and new journey implementations Research-backed CRM innovations and benchmarks

Key Responsibilities: - Develop and implement CRM strategies to enhance customer engagement and loyalty. - Manage and optimize the CRM database, ensuring data accuracy and integrity.- Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. - Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. - Design and execute customer segmentation strategies for personalized communication.- Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. - Train and support team members on CRM tools and best practices. - Stay updated on CRM technologies and ...

Job Responsibilities * Develop and implement CRM strategies to strengthen customer relationships. * Create and manage loyalty programs to boost retention and repeat business. * Define and track KPIs to measure CRM and loyalty program effectiveness. * Implement CRM systems to manage customer data and engagement. * Design targeted marketing campaigns to nurture customer relationships. * Maintain customer segmentation for personalized communication. * Address customer feedback and resolve issues effectively. Skills Required * 2-3 years of experience in CRM and Post-graduate degree in Marketing, Business Administration, or a related field is preferred. * Experience in designing and executing loy...

The Role:- We at Aliens are looking for an enthusiastic and dynamic Head of CRM to lead our high performing CRM team with 7 to 15 years of experience in similar profile across industry, preferably real estate. - The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to foster profitable long-term relationships with the clients, building bandwidth to streamline customer lifecycle and coordinate with Sales and Banking team to boost our organizations' market presence and customer engagement.- S/he will be required to increase revenue by streamlining post-sales collection operations and achieving high business goals. The incumbent would w...

**Overview:** Lead the end-to-end e-commerce strategy, owning DTC revenue targets and driving growth. Optimize digital channels, enhance the customer journey, and ensure business goals are met. **Key Responsibilities:** **E-commerce Management:** - Full ownership of DTC revenue and growth targets. - Oversee website operations, including UX optimization, product merchandising, pricing, and inventory. - Develop and execute e-commerce strategies for engagement, revenue, and profitability. **Digital Marketing:** - Collaborate to manage SEO, SEM, email, affiliate marketing, and social media for traffic and acquisition. - Implement CRM strategies to boost retention and repeat purchases. - Drive pa...