About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig-workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/. Role Summary The primary responsibility of this role is to develop and implement strategic initiatives to drive sustainable growth in demand for Yulu's People and Goods Mobility businesses within the city. Reporting directly to the Demand Head, this role is crucial in shaping and scaling Yulu's urban mobility solutions to meet market needs effectively and sustainably. Key Responsibilities Lead a team of sales associates and on-ground promoters to drive user acquisition through referral channels and BTL activations across People and Goods mobility segments. Build and maintain partnerships with local entities (e.g., RWAs, colleges, malls, restaurants, corporates) to boost demand generation. Secure and manage enterprise partnerships with key Delhi-based businesses to generate sustainable demand for Yulu's mobility services. Represent Yulu at local events and work with the Policy team to strengthen relationships with government and private entities. Spearhead demand generation and Yulu Centre (YC) implementations in new city clusters, ensuring seamless setup and strong demand pipelines. Form and stabilize national enterprise partnerships, collaborating with stakeholders like cluster heads for problem-solving and new partnership integration. Optimize bike revenue yield and operational KPIs (revenue %, utilization, customer satisfaction), collaborating with teams in marketing, operations, and engineering. Regularly gather customer feedback and implement field SOPs to maintain high service standards and continuously strengthen Yulu’s position in the city. Qualification Graduate with 2-3 years of experience in a high-growth organization or startup; experience in enterprise sales and marketing is a plus. Willingness to travel extensively within the city, as this is a field-focused role. Strong integrity, with excellent problem-solving skills, business acumen, communication, and interpersonal abilities. Comfortable working in a fast-paced, dynamic environment. Passionate about mobility, urban planning, and sustainable living. Skilled multitasker with a data-driven mindset; proficient in technology, data analysis, and Excel. We assure you Be a part of an innovative company that values professional growth, trustworthy colleagues, a fun environment in the office, and well-being for employees Work on impactful HR strategies that directly shape the workforce and make positive contributions to the business A culture that fosters growth, integrity, and innovation Show more Show less

About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/. Role Summary Yulu is looking for a Cluster Head who is passionate about building a culture of micro-mobility using MMVs. You will be reporting to the respective City Head. We split our operations in the city into smaller areas called Clusters. The operations include intra-cluster or inter-cluster relocation of bikes, conducting cleaning, minor repairs, and maintenance on the spot, major repairs and maintenance at the workshop, maintaining the safety and security, etc. Key Responsibilities • Launching Yulu in a new cluster or areas of the existing cluster. • Running day-to-day operations and implementing the strategy for the cluster. • Represent Yulu at local events in your cluster and work with the Partnership team to create and strengthen relationships with the government and private bodies. • Being on the field to manage the operations and the on-ground team (bike engineers, bike marshals, etc.) in the cluster; interacting with them. • Constantly evaluating the field operations, implementing the standard operating procedures (SOPs), taking corrective actions, and strengthening the position of Yulu. • Being on the field, interacting with the team, working on the field and auditing the operations, and conducting/arranging training as necessary. • Coordinating with the central control room for maximizing efficiency. • Being in regular contact with customers and getting their feedback. • You will be measured on the operational KPIs, e.g., the usage metrics of the MMVs, revenue, % utilization, customer satisfaction index, the efficiency of the fleet management, etc. In short, this will be your dream job where you will contribute to making eco-friendly micro-mobility a way of life. Key Requirements • Experience with (electric) fleet management, i.e., logistics, supply chain, business development, will be an added advantage • Entrepreneurial with at least 2 years of experience in managing ground staff. • Deep understanding of the city in general. • Multi-tasker with a data-driven mindset, comfortable with technology. • Passion for mobility, urban planning, and sustainable living. • High integrity, good communication, and interpersonal skills. We assure you • A friendly culture where you are encouraged to share ideas and opinions. • A journey that will challenge and reward you in multiple ways. Show more Show less

About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and our website, https://www.yulu.bike/. Role Summary We are looking for a detail-oriented and proactive Operations & Automation Executive to join our team. This role demands proficiency in PowerPoint, Excel, analytics, and chatbot management. You will play a critical role in supporting internal operations, driving efficiency, and enhancing our customer support automation. Key Responsibilities Presentation & Reporting: Build and maintain impactful PowerPoint presentations for internal and external stakeholders. Translate data insights into visual formats for monthly/quarterly business reviews. Data & Analytics: Work with large datasets using Excel (pivot tables, VLOOKUP, data visualization, etc.). Analyze trends from customer interactions and support data to generate actionable insights. Support weekly/monthly dashboards for leadership reviews. Chatbot Management: Own and update chatbot content, flows, FAQs, and fallback scenarios. Collaborate with CX and product teams to identify new automation opportunities. Monitor chatbot performance metrics (drop-offs, resolution rates, etc.) and drive continuous improvement. Cross-functional Coordination: Liaise with internal teams (CX, product, tech) to ensure chatbot and reporting alignment. Work closely with outsourced partners for operational consistency and data integrity. Requirements: 2–4 years of relevant work experience in operations, analytics, or automation. Advanced Excel skills (data cleaning, formulas, pivoting, charts). Strong PowerPoint skills with a good design sense. Hands-on experience managing chatbots (e.g., Yellow.ai, Intercom, Freshchat, or similar platforms). Analytical mindset with a strong eye for detail. Comfortable working in fast-paced, high-growth environments. Basic understanding of customer support metrics and automation tools is a plus. Qualifications: Experience in a B2C or mobility/tech startup environment. Working knowledge of Google Sheets, Looker Studio, or SQL (optional but preferred). We assure you A friendly culture where you are encouraged to share ideas and opinions. A journey that will challenge and reward you in multiple ways. Show more Show less

About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/. Role Summary We are looking for a proactive and detail-oriented intern to join our Procurement and Supply Chain team. This role is ideal for someone who is analytical, tech-savvy, and eager to learn the operational and strategic facets of procurement. Key Responsibilities Tracker Management: Develop and maintain trackers for PRs, POs, vendor performance, and delivery timelines. Data Analysis & Reporting : Analyze procurement and supply chain data to identify trends, bottlenecks, and areas for improvement. Prepare actionable insights and regular reports for leadership. Tool Development Support: Assist in creating the Product Requirements Document (PRD) for a custom PR-to-PO workflow tool. Coordinate with stakeholders to gather pain points and feature needs. AI & Automation Initiatives: Research and propose ways to integrate AI/ML tools to improve forecasting, demand planning, or workflow automation in supply chain operations. Process Improvement: Support process mapping, SOP documentation, and pilot implementation of improvement initiatives. Benchmark industry practices and suggest feasible adaptations. Qualifications: Pursuing a degree in Supply Chain Management, Operations, Engineering, or a related field. Strong interest or background in AI/ML, data science, or automation. Proficient in Excel/Google Sheets; familiarity with SQL is a plus. Strong analytical and problem-solving skills. Eagerness to work in a fast-paced, multi-tool environment. Good communication and documentation abilities. We assure you Exposure to real-world procurement and supply chain operations. Hands-on experience in tool development and AI use cases. Opportunity to contribute to meaningful process innovations. Cross-functional collaboration experience. Show more Show less

About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig-workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/. What you’ll do? Your experience speaks volumes: You have 2+ years of hands-on experience in product design, specifically for mobile and web platforms, with a strong portfolio of shipped products. You have a user-first approach: You believe in human-centred design, conducting research, usability testing, and iterating based on real user feedback to refine your work. You have strategic & data-driven thinking: You don’t just design; you solve problems by defining the right challenges, leveraging data insights, and crafting scalable, impactful solutions. You have a collaborative mindset: You thrive in cross-functional teams, working closely with engineers, product managers, and researchers to create user-centric, business-aligned designs. You passionately design with Zen principles: You craft simple, balanced, and intuitive experiences that evoke deep, visceral emotions in our users at every interaction. Who you are? You will take full ownership of your work, ensuring every detail is meticulously crafted—from initial sketches to high-fidelity final designs. You will move fast to generate multiple concepts and prototypes, knowing when to explore further and when to pivot to a new approach based on user testing and feedback. You will collaborate closely with engineers, product managers, and stakeholders to align design strategies with business goals and technical feasibility. You will consider existing insights, technical constraints, business needs, and platform demands to create informed, data-driven solutions. You will play a crucial role in fostering a collaborative, high-performing design culture. We assure you Be a part of an innovative company that values professional growth, trustworthy colleagues, a fun environment in the office, and well-being for employees Work on impactful HR strategies that directly shape the workforce and make positive contributions to the business A culture that fosters growth, integrity, and innovation Show more Show less

About Yulu As India’s leading shared electric mobility technology player, Yulu is purposeful and dedicated to making mobility accessible, affordable, environmentally sustainable and inclusive. Over the past five years, we have created a strong positive impact in several cities thanks to our smart vehicles, robust technology stack, and deep stakeholder partnerships. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and our website, https://www.yulu.bike/ . Role Summary Yulu is looking for a Cluster Head who is passionate about building a culture of micro-mobility using MMVs. You will be reporting to the respective City Head. We split our operations in the city in smaller areas called Clusters. The operations include intra-cluster or inter-cluster relocation of bikes, conducting cleaning, minor repairs and maintenance on the spot, major repairs and maintenance at the workshop, maintaining the safety and security etc. Key Responsibilities • Launching Yulu in a new cluster or in areas of the existing cluster. • Running day-to-day operations and implementing the strategy for the cluster. • Represent Yulu at local events in your cluster and work with the Partnership team to create and strengthen relationships with the government and private bodies. • Being on the field to manage the operations and the on-ground team (bike engineers, bike marshals etc.) in the cluster; interacting with them. • Constantly evaluating the field operations, implementing the standard operating procedures (SOPs), taking corrective actions and strengthening the position of Yulu. • Being on the field, interacting with the team working on the field and auditing the operations and conducting/arranging training as necessary. • Coordinating with the central control room for maximizing efficiency. • Being in regular contact with customers and getting their feedback. • You will be measured on the operational KPIs, e.g. the usage metrics of the MMVs, revenue, % utilization, customer satisfaction index, the efficiency of the fleet management etc. In short, this will be your dream job where you will contribute to making eco-friendly micro-mobility a way of life. Key Requirements • Experience with (electric) fleet management, i.e. logistics, supply chain, business development will be an added advantage • Entrepreneurial with at least 2 years of experience with managing ground staff. • Deep understanding of the city in general. • Multi-tasker with a data-driven mind-set, comfort with technology. • Passion for mobility, urban planning, and sustainable living. • High integrity, good communication and interpersonal skills. We assure you • A friendly culture where you are encouraged to share ideas and opinions. • A journey that will challenge and reward you in multiple ways.

About Yulu: Are you sick of breathing poor quality air in our cities? Do you worry about climate change? Have you felt like pulling your hair on seeing a congested red route on the Google map? Did you nod in ‘yes’? Same here, we did too! And so, we at Yulu set out to fix all of these issues by making our mobility smart, efficient and sustainable. Being India’s leading shared electric mobility player with the largest fleet of EVs and biggest Battery-as-a-Service network, Yulu is reimagining urban mobility for a better future. Not only do we provide an affordable, sustainable and accessible commute alternative to daily commuters, but we are also making last-mile goods deliveries cheaper and green. Simply put, we are revolutionizing the way urban India commutes and consumes by building the Mobility 2.0 paradigm. We are innovating at the intersection of consumer behavior, public policies, urban infrastructure, cutting edge technology, deep learning, product design, supply chain innovation and economic inclusion. Our proprietary mobility platform uses IoT, Machine Learning, and AI for vehicle access, fleet management, intelligent demand-supply management, and efficient operations. After 3 years of building a strong foundation for electric mobility, now, as we are ready to feverishly scale our business 10x this year and 100x over the next 3 years by working on many new, complex & BIG challenges on technology, data, product, markets, customer segments and growth, we still feel we are just getting started! If our mission brings a spark in your eyes & if you’d like to join some of the most passionate people in the country who are committed to transform the cacophony on Indian roads into a symphony - Come, join the #Unstoppable Yulu team!! Role Summary Yulu is looking for a Cluster Head who is passionate about building a culture of micro-mobility using MMVs. You will be reporting to the respective City Head. We split our operations in the city in smaller areas called Clusters. The operations include intra-cluster or inter-cluster relocation of bikes, conducting cleaning, minor repairs and maintenance on the spot, major repairs and maintenance at the workshop, maintaining the safety and security etc. Key Responsibilities • Launching Yulu in a new cluster or in areas of the existing cluster. • Running day-to-day operations and implementing the strategy for the cluster. • Represent Yulu at local events in your cluster and work with the Partnership team to create and strengthen relationships with the government and private bodies. • Being on the field to manage the operations and the on-ground team (bike engineers, bike marshals etc.) in the cluster; interacting with them. • Constantly evaluating the field operations, implementing the standard operating procedures (SOPs), taking corrective actions and strengthening the position of Yulu. • Being on the field, interacting with the team working on the field and auditing the operations and conducting/arranging training as necessary. • Coordinating with the central control room for maximizing efficiency. • Being in regular contact with customers and getting their feedback. • You will be measured on the operational KPIs, e.g. the usage metrics of the MMVs, revenue, % utilization, customer satisfaction index, the efficiency of the fleet management etc. In short, this will be your dream job where you will contribute to making eco-friendly micro-mobility a way of life. Key Requirements • Experience with (electric) fleet management, i.e. logistics, supply chain, business development will be an added advantage • Entrepreneurial with at least 2 years of experience with managing ground staff. • Deep understanding of the city in general. • Multi-tasker with a data-driven mind-set, comfort with technology. • Passion for mobility, urban planning, and sustainable living. • High integrity, good communication and interpersonal skills. We assure you • A friendly culture where you are encouraged to share ideas and opinions. • A journey that will challenge and reward you in multiple ways.

About Yulu Are you sick of breathing poor-quality air in our cities? Do you worry about climate change? Have you felt like pulling your hair on seeing a congested red route on the Google map? Did you nod in ‘yes’? Same here, we did too! And so, we at Yulu set out to fix all of these issues by making our mobility smart, efficient, and sustainable. Being India’s leading shared electric mobility player with the largest fleet of EVs and the biggest Battery-as-a-Service network, Yulu is reimagining urban mobility for a better future. Not only do we provide an affordable, sustainable, and accessible commute alternative to daily commuters, but we are also making last-mile goods deliveries cheaper and green. Simply put, we are revolutionizing the way urban India commutes and consumes by building the Mobility 2.0 paradigm. We are innovating at the intersection of consumer behavior, public policies, urban infrastructure, cutting-edge technology, deep learning, product design, supply chain innovation, and economic inclusion. Our proprietary mobility platform uses IoT, Machine Learning, and AI for vehicle access, fleet management, intelligent demand-supply management, and efficient operations. After 3 years of building a strong foundation for electric mobility, now, as we are ready to feverishly scale our business 10x this year and 100x over the next 3 years by working on many new, complex & BIG challenges on technology, data, product, markets, customer segments and growth, we still feel we are just getting started! If our mission brings a spark in your eyes & if you’d like to join some of the most passionate people in the country who are committed to transforming the cacophony on Indian roads into a symphony, come, Join the #Unstoppable Yulu team!! Role Summary We are looking for a Central R&M Manager to own and drive reliability, efficiency, and product/process excellence in our Repairs & Maintenance function across all cities. This is a high-impact role focused on maximizing bike longevity, reducing faults, and driving repair effectiveness through data-driven interventions, cross-functional collaboration, and continuous improvement of tools and processes. Key Responsibilities Drive Bike Longevity: Conduct in-depth Root Cause Analysis (RCA) on critical and recurring failures. Implement Corrective and Preventive Actions (CAPA) to extend bike life and improve component reliability. Parts Reliability and Lifecycle Control : Predict and proactively manage parts failure trends through historical data and on-ground inputs. Optimize the Parts Lifecycle Control (PLC) to minimize wastage and improve cost efficiency. Collaborate with sourcing and design teams to introduce more durable parts based on failure insights. Reduce Fault Rates and Improve Repair Efficiency: Analyze fault trends and work with city teams to reduce repair frequency per bike. Identify bottlenecks and improve repair SOPs and workflows to reduce fault-to-fix time. Product and Process Improvements: Lead changes and enhancements in the Yuzen Repair Module (Yulu's ops app) to make diagnosis and repair tracking faster and more reliable. Work with the product and tech teams to embed intelligent workflows, fault codes, and issue prioritization features. Cross-functional Collaboration: Liaise with EV and Hardware Product Teams for implementing design changes and reliability upgrades. Act as a key feedback loop between on-ground R&M issues and product improvements. City-level Enablement: Collaborate with city R&M managers to improve workshop/shopfloor efficiency. Drive standardized best practices, audits, and continuous improvement programs across locations. Analytics and Reporting: Build and maintain dashboards for fault rate trends, part failure rates, TAT, and repair efficiency. Track KPIs and align improvement initiatives to measurable outcomes. Key Metrics of Success Improvement in mean time between failures (MTBF) and bike life per km. Reduction in fault recurrence and repair frequency per bike. Improved repair TAT and first-time-fix rates (FTFR). Increased spare part utilization efficiency and reduced returns/rejections. Effective and timely enhancements in repair product flows (app). Implementation and success rate of CAPA initiatives city-wide. Key Requirements 4+ years in R&M, product ops, or reliability engineering roles. EV experience is highly desirable. Proven track record in data-driven RCA, maintenance engineering, or quality improvement roles. Ability to understand mechanical/electrical subsystems in vehicles and drive reliability programs. Experience in working with tech/product teams to build ops-focused tools or process automation. Strong analytical mindset with proficiency in tools like Excel, SQL, or dashboarding platforms. Excellent collaboration and communication skills; able to drive alignment across product, city ops, and hardware teams. What We Offer A central role with visibility across multiple functions and high ownership. A fast-moving environment where your work directly impacts the customer and fleet experience. The chance to drive strategic improvements in India’s leading shared EV mobility platform. Location: Bangalore

About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig-workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices and reduce carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, wor,k and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/. Role Summary The Assistant Financial Controller is a key role responsible for overseeing the financial operations and management. This position requires a high level of financial expertise, strategic thinking, and strong leadership skills. You will play a crucial role in ensuring the accuracy and integrity of financial information, providing financial analysis and insights to support decision-making, and implementing and maintaining effective financial controls and processes. Key Responsibilities Maintain general accounting systems, policies, and procedures to ensure that proper information is reported in accordance with Generally Accepted Accounting Principles. Assist in accounting functions, which may include general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions. Implement policy/process changes and Pro-actively communicate process exceptions & bottlenecks to Senior Management / Stakeholders, as required. Preparing reconciliation between US GAAP and local GAAP and initiate necessary steps to bridge the balances as required. Process documents, exceptional reporting, and periodical review. Qualifications Chartered Accountant with 4+ years of experience Strong accounting fundamentals: Sound knowledge of accounting and reporting Standards (eg, Ind AS/ IFRS) and ability to assimilate, interpret, and apply the standards/concepts in real-life scenarios. Working knowledge in an ERP environment. Knowledge on ERP/ tools like Consolidation tools, Reconciliation tools, Analytical tools etc. would be an added advantage. Why Join Us? Opportunity to work in a dynamic and growth-oriented environment. Competitive compensation and benefits package. Exposure to high-impact assurance projects and financial decision-making. Career growth and professional development opportunities. We assure you Be a part of an innovative company that values professional growth, trustworthy colleagues, a fun environment in the office, and well-being for the employees Work on impactful HR strategies that directly shape the workforce and make positive Contributions to the business: A culture that fosters growth, integrity, and innovation

About Yulu Yulu is India’s leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly. Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation. Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to reduce congestion, cut emissions, and transform how India moves — one ride at a time. With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we’re not just building EVs — we’re building the future of urban mobility in India. 🔗 Learn more: www.yulu.bike Role Summary Yulu has grown its user base over 3X in the last 24 months. The aim is to grow 2X in the next 12 months. We're looking for a Retention & Growth Marketing Specialist to lead our efforts in customer retention & winbacks on digital, through smart engagement and CRM strategies. You’ll be responsible for designing and executing full-funnel user journeys (via MoEngage or similar tools), managing voice-led telesales & surveys, working with Product to drive new feature adoption, and run performance marketing campaigns. Natural flair & fluency with data is critical - you should be able to connect, clean, analyse and interpret data from multiple sources (GA4, AppsFlyer, Metabase, SQL, internal dashboards) and turn them into actionable campaigns and insights This is a full-time role based in Bangalore, suited for professionals with 3–5 years of experience, offering an exciting opportunity to drive impactful retention and growth initiatives. Key Responsibilities Retention & Reactivation (Core Focus) Design and run multi-touch CRM campaigns to improve user retention, reduce churn and drive winbacks through reengagement Smart user segmentation based on deep behavioural understanding built through data analysis and on-ground insights Plan & execute campaigns to achieve success metrics of outcomes & costs by continuous testing and optimizing campaigns - messages, creatives, channels etc. Define & own campaign outcomes by proactive actions, experimentation & optimization, and creating dashboards & reports to tracking and align stakeholders Work with Data and Product teams to build triggers, dashboards, and user insights Explore new tools to reach customers more effectively & efficiently Data Analysis & Orchestration (Core Focus) Understand data structures, logic and flow across different platforms used by Yulu to be able to orchestrate reports that might run across multiple data sources Articulate requirements to the data team for complex tasks. Write clear requirements (PRDs, BRDs) for Tech & Data teams to enable campaign triggers and accurate measurement. Strong understanding of user-level data, channel performance & attribution logic. Experience using SQL/Metabase, Google Analytics 4, MMPs like AppsFlyer or Branch. Ability to stitch multiple data streams (performance marketing, referrals, telecalling, organic) & analyse the full picture, to derive clear stories & actionables. Onboard tools to build data connections and drive campaign automation (using APIs, Webhooks, etc) to connect CRM, data pipelines, and other systems for more efficient execution. Telesales Channel Management Manage a dedicated telecalling team for acquisition nudges and retention follow-ups Define calling logic, user lists, scripts, and track conversion impact. Design surveys, user scripts, and incentive structures define KRA/SLAs for telecalling teams. Leverage telesales interactions to gather user feedback, spot trends, and share insights to refine CRM and Product Marketing strategies. Product Marketing Support (Basic) Collaborate with Product and Ops to drive the new feature GTM to the right user segments Plan and execute targeted awareness and adoption campaigns for key introductions. Develop GTM plans for new feature rollouts; gather user feedback via on-ground insights Performance Marketing (Basic) Run or support basic performance campaigns on Meta, Google, etc., for user acquisition or re-engagement Monitor channel effectiveness and conversion rates in collaboration with the growth team How platforms like Meta & Google App Campaigns (UAC) work, and how to complement paid performance with CRM & organic channels. Requirements: Hands-on experience with MoEngage or similar CEPs (WebEngage, CleverTap, etc.) with experience in retention, CRM, or lifecycle marketing Strong analytical skills — can interpret data, identify drop-offs, build hypotheses Strong data handling: advanced Excel/Sheets, SQL basics, GA4, attribution platforms. Familiar with workflow & report automation using APIs, Webhooks, etc Passionate about automating repetitive tasks to scale campaigns efficiently. A system builder — you like creating structure from chaos and scaling what works Loves to collaborate across Product, Ops, Engineering, and Agencies Hands-on, heart for new challenges, flexible going off script, & hungry for growth Flexible to experiment, fail fast, learn faster, and own execution fully Nice to Have SQL or data querying skills. Experience with tools like MMP, GA4, BigQuery, Google Script, and Metabase. Experience managing telecalling or inside sales teams will be a plus.

About Yulu As India’s leading shared electric mobility technology player, Yulu is purposeful and dedicated to making mobility accessible, affordable, environmentally sustainable and inclusive. Over the past five years, we have created a strong positive impact in several cities thanks to our smart vehicles, robust technology stack, and deep stakeholder partnerships. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and our website, https://www.yulu.bike/. Role Summary As an HR Operations Specialist at Yulu, you will oversee the complete recruitment process for Field Associates, who are the backbone of our business. This role involves driving the hiring process, fostering positive candidate experiences and coordinate with third-party vendors to ensure a consistent and adequate supply. Additionally, you will be responsible for sourcing candidates directly from the field, not only for regular employment but also for apprenticeship opportunities. Key Responsibilities • Develop and execute effective field recruitment strategies to meet the hiring needs for Yulu. • Travel to various locations to attend job fairs, recruitment events, and community outreach programs. • Build and maintain relationships with third- party organizations to create a pipeline of potential candidates and coordinate during recruitment drives. • Source candidates through various channels, including field sourcing and employee referrals. • Collaborate with hiring managers and business teams to understand their hiring needs and provide timely updates on recruitment progress. • Manage employee grievances, ensuring issues are addressed promptly and effectively. • Ensure compliance with all employment laws and regulations and onboard employees once training is complete. Key Requirements: • Bachelor’s degree with minimum 2 to 4 years’ experience in managing field associate hiring and operations. • Strong data management abilities, with a focus on maintaining accurate records. • Proficient in MS Office, strong analytical and problem-solving skills. • Excellent communication and interpersonal skills to foster a positive work environment and represent Yulu’s values.

As an HR Operations Specialist at Yulu, you will play a crucial role in overseeing the complete recruitment process for Field Associates, who serve as the backbone of our business. Your responsibilities will include driving the hiring process, ensuring positive candidate experiences, and collaborating with third-party vendors to maintain a consistent and sufficient supply of talent. You will also be actively involved in sourcing candidates directly from the field, not only for regular employment but also for apprenticeship opportunities. Your primary focus will be on developing and implementing effective field recruitment strategies to fulfill Yulu's hiring requirements. This will involve traveling to various locations to participate in job fairs, recruitment events, and community outreach programs. Building and nurturing relationships with third-party organizations to establish a pipeline of potential candidates and coordinating recruitment drives will be essential aspects of your role. You will be responsible for sourcing candidates through a variety of channels, including field sourcing and employee referrals. Collaborating closely with hiring managers and business teams to comprehend their hiring needs and providing regular updates on recruitment progress will be a key part of your daily activities. Additionally, you will manage employee grievances, ensuring that any issues are promptly and efficiently addressed to maintain a positive work environment. To excel in this role, you should hold a Bachelor's degree and possess 2 to 4 years of experience in managing field associate hiring and operations. Strong data management skills, proficiency in MS Office, and excellent analytical and problem-solving abilities are essential requirements. Your communication and interpersonal skills will be crucial in fostering a positive work environment and upholding Yulu's values. If you are someone with high integrity, commitment, and a passion for transforming the way people commute, work, and explore their cities, we invite you to be part of the #Unstoppable Yulu tribe! Stay connected with us and explore more about Yulu at https://www.yulu.bike/newsroom and our website, https://www.yulu.bike/.,

About Yulu Yulu is India’s leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly. Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation. Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to reduce congestion, cut emissions, and transform how India moves — one ride at a time. With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we’re not just building EVs — we’re building the future of urban mobility in India. 🔗 Learn more: www.yulu.bike Role Summary: The HR Operations, TA & Analyst is a hybrid role responsible for driving end-to-end HR operations, supporting hiring and onboarding of employees, and delivering data-driven insights through HR analytics. The role ensures seamless execution of HR processes, statutory compliance, recruitment support, and HR data management for informed decision-making. 3–5 years of experience. HR Operations: Manage complete employee lifecycle processes: onboarding, confirmation, transfers, exits. Maintain accurate and updated records in the HRMS. Ensure timely processing of payroll inputs, attendance, and leave records. Handle statutory compliance activities including PF, ESI, gratuity, and labor laws. Administer employee benefits programs and handle related vendor coordination. Maintain HR documentation and ensure audit-readiness of all processes. Respond to employee queries and grievances regarding HR services and policies. Talent Acquisition (TA): Coordinate with hiring managers to understand manpower requirements. Post job openings, source candidates through various channels (portals, referrals, agencies). Conduct initial screening and schedule interviews. Maintain candidate databases and trackers for all recruitment activities. Support in issuing offer letters and pre-joining documentation. Ensure timely closure of open positions as per the hiring plan. Onboarding & Induction: Manage pre-joining formalities and document collection. Organize and conduct new hire induction and orientation programs. Coordinate with IT/Admin for employee onboarding logistics (ID cards, email access, etc.). Ensure a smooth Day 1 experience for all new employees. Track and follow up on probation and confirmation assessments. HR Analytics & Reporting: Generate and analyse HR data reports on headcount, attrition, hiring, training, etc. Create dashboards and MIS for leadership review. Track key HR metrics like absenteeism, early attrition, offer dropouts, and cost per hire. Assist in budgeting and workforce planning exercises. Ensure data integrity across all HR systems and reports. Qualifications and Experience: Bachelor’s degree; MBA/PGDM in HR preferred. Experience in HR operations and recruitment. Sound knowledge of Indian labour laws and statutory compliance. Familiarity with HRMS and ATS platforms Proficient in Excel, Google Sheets, and data visualization tools (Power BI/Tableau preferred). Why Join Us? Opportunity to work in a dynamic and growth-oriented environment. Competitive compensation and benefits package. Exposure to high-impact assurance projects and financial decision-making. Career growth and professional development opportunities. We assure you Be a part of an innovative company that values professional growth, trustworthy colleagues, a fun environment in the office, and well-being for employees Work on impactful HR strategies that directly shape the workforce and make positive Contributions to the business: A culture that fosters growth, integrity, and innovation

About Yulu Yulu is India’s leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly. Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation. Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to reduce congestion, cut emissions, and transform how India moves — one ride at a time. With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we’re not just building EVs — we’re building the future of urban mobility in India. 🔗 Learn more: www.yulu.bike Role Summary: The HR Operations, TA & Analyst is a hybrid role responsible for driving end-to-end HR operations, supporting hiring and onboarding of employees, and delivering data-driven insights through HR analytics. The role ensures seamless execution of HR processes, statutory compliance, recruitment support, and HR data management for informed decision-making. 2–3 years of experience. HR Operations: Manage complete employee lifecycle processes: onboarding, confirmation, transfers, exits. Maintain accurate and updated records in the HRMS. Ensure timely processing of payroll inputs, attendance, and leave records. Handle statutory compliance activities including PF, ESI, gratuity, and labor laws. Administer employee benefits programs and handle related vendor coordination. Maintain HR documentation and ensure audit-readiness of all processes. Respond to employee queries and grievances regarding HR services and policies. Talent Acquisition (TA): Coordinate with hiring managers to understand manpower requirements. Post job openings, source candidates through various channels (portals, referrals, agencies). Conduct initial screening and schedule interviews. Maintain candidate databases and trackers for all recruitment activities. Support in issuing offer letters and pre-joining documentation. Ensure timely closure of open positions as per the hiring plan. Onboarding & Induction: Manage pre-joining formalities and document collection. Organize and conduct new hire induction and orientation programs. Coordinate with IT/Admin for employee onboarding logistics (ID cards, email access, etc.). Ensure a smooth Day 1 experience for all new employees. Track and follow up on probation and confirmation assessments. HR Analytics & Reporting: Generate and analyse HR data reports on headcount, attrition, hiring, training, etc. Create dashboards and MIS for leadership review. Track key HR metrics like absenteeism, early attrition, offer dropouts, and cost per hire. Assist in budgeting and workforce planning exercises. Ensure data integrity across all HR systems and reports. Qualifications and Experience: Bachelor’s degree; MBA/PGDM in HR preferred. Experience in HR operations and recruitment. Sound knowledge of Indian labour laws and statutory compliance. Familiarity with HRMS and ATS platforms Proficient in Excel, Google Sheets, and data visualization tools (Power BI/Tableau preferred). Why Join Us? Opportunity to work in a dynamic and growth-oriented environment. Competitive compensation and benefits package. Exposure to high-impact assurance projects and financial decision-making. Career growth and professional development opportunities. We assure you Be a part of an innovative company that values professional growth, trustworthy colleagues, a fun environment in the office, and well-being for employees Work on impactful HR strategies that directly shape the workforce and make positive Contributions to the business: A culture that fosters growth, integrity, and innovation