Skill required:
Marketing Operations - Creative Design
Designation:
Creative Production Manager
Qualifications:
Any Graduation
Years of Experience:
13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design Creative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes.
What are we looking for?
- Deep understanding of client business goals and ability to align delivery strategies accordingly.
- Experience leading global client conversations, handling governance, escalations, and solutioning.
- Comfortable driving strategic improvement plans, automation proposals, and new business enablement.
- Proven success in turning around challenged engagements or stabilizing new transitions.
- 10+ years of professional experience, with at least 3–5 years in delivery management or operations leadership.
- Demonstrated ability to manage cross-functional delivery teams across geographies.
- Strong expertise in content operations, marketing production, creative workflows, or digital transformation initiatives.
- Excellent understanding of SLA-driven models, forecasting, capacity planning, and P&L impact.
- Proficiency in delivery and tracking tools such as Workfront, Smartsheet, JIRA, Microsoft Suite, Power BI.
- Exceptional communication, stakeholder engagement, and problem-solving skills. Roles and Responsibilities:
- Lead delivery execution across assigned portfolios including creative production, marketing operations, content syndication, digital services, or technology enablement.
- Oversee project governance, workflow prioritization, resource utilization, and financial health of the account.
- Build and maintain strong relationships with global and regional client stakeholders through regular engagement, MBRs, QBRs, and ad hoc escalation support.
- Monitor and ensure compliance to SLAs/KPIs: turnaround time, quality, defect rates, utilization, and productivity targets.
- Drive a culture of accountability, outcome ownership, and team performance.
- Enable talent development through coaching, performance tracking, succession planning, and upskilling.
- Collaborate with internal transformation, automation, and capability teams to drive innovation, efficiency, and cost reduction.
- Prepare and present executive dashboards, risk logs, and value addition metrics to senior leadership and clients.
- Act as the primary point of escalation for operational and delivery challenges, ensuring swift and structured resolution., Any Graduation