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5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role:As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 5+ years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelor's degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 3-5 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelor's degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Noida
Work from Office
UKG Ready (UKGR) is an exciting product of Ultimate Kronos Group (UKG) which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Implementation Advising (IPA) job family of UKG Customer Experience (CX) workgroup for the new customer deployments of UKGR product and work with UKGR implementation teams in India region. We hire people having knowledge in Human Capital Management &/or Workforce Management domain for products like ADP, Dayforce, Oracle HCM, PeopleSoft, People Strong, Ramco, SAP SuccessFactors, Workday. This Associate Manager will lead a function or team of individual Implementation Advisors responsible for enablement of UKG Ready Solution Consultants, and as well expected to contribute directly to efficiency & quality improvement activities. This individual is expected to drive a highly collaborative environment by understanding the business as a whole and providing technical & implementation guidance to UKGR Solution Consultants in a timely and efficient manner. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement. Look at the responsibilities and qualifications below to learn more! Responsibilities include Leverage your knowledge and experience to consult on best practices and assist Solution Consultants in designing and building a solution that meets the customer needs. Utilize your technical aptitude to re-configure our software solution. Stay up to date on the latest product features and functionality. Work cross-functionally and amongst a team on complex configuration needs, upgrade, and change order projects. Provide technical leadership and guidance to the team of SMEs so as to ensure needs of Solution Consultants are completed as per their expectations. Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed. Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others' work and develop and execute the best work solution. Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful completions. Create a collaborative environment within the direct business team and throughout UKG company. Encourage open and honest communication within direct team as well as across the organization. Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves. Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks. Proactively communicate relevant information to team members, peers, and superiors. Ensure all personal and team administrative tasks are completed timely and accurately. Ensure all personal are following the established best practices and methodologies. QualificationsIndividuals looking to be a part of our talented team should possess the following Experience working in a Cloud company or having managed a product implementation or enablement team. BE/BTech/MCA degree and 10+ years of work experience, including experience of global product implementations. HR/US Payroll/HCM/WFM domain experience strongly preferred. Strong analytical skills with the track record of driving change and process improvements. Demonstrated ability to adapt to new technologies and changing environments. Demonstrated team leadership skills with the ability to work as part of a project team. Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization. Ability to work in a fixed business-required shift (11:30 AM to 8:30 PM IST). Ability to travel domestic & international as needed.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
"“ US Payroll Check History Consultants Description UKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Services Advising job family of Ready Implementation Services (RIS) workgroup, under the UKG Customer Experience (CX) division for the new customer deployments of UKG Ready product and work with UKG Ready customers in multiple geographies. We hire people having knowledge in Human Capital Management or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday. We are seeking a bold, innovative, and strategic individual to join our Strategic Advisory Solutions team. You will serve as a thought leader within the RIS and have primary responsibilities in the Advisory Services program concentrating on the Ready Balance Sheet Approval process. This role actively partners with Ready delivery teams to timely complete Balance Sheet approvals ahead of customer processing their first live payroll. Having a people first mentality and big picture strategy is critical to our success. Qualifications Individuals looking to be a part of our talented team should possess the following Self-starter able to work with minimal supervision End to end processing of US Payroll Ability to see the big picture and align daily tasks with our broader strategy Proficient in Microsoft Excel Baseline understanding of U.S. W2 and/or U.S. tax reports (941 reporting) 5+ years of professional experience in a functional or technical role implementing or supporting a UKG product Baseline competency level of UKG Ready payroll module and/or Check history process Experience providing coaching and mentoring to peer groups/persons Clear and concise in communicating information Must be consultative, organized, detail-oriented, accurate, and responsive Ability to work independently, balancing multiple priorities to drive results Stays current on all new product capabilities and understand how to use them Ability to work independently and balance multiple priorities Driven to present solutions, not just problems Ability to work independently, participate in teams, and assist others as needed Ability to understand current business state, immediate issues Ability to influence teams to keep the overall internal/external customer experience forefront Open to implementing and following new ideas in an evolving role. Ability to work in a business required shift (11:30 AM to 8:30 PM IST)
Posted 1 month ago
15.0 - 20.0 years
17 - 22 Lacs
Pune
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Director, Professional Services Consulting is responsible for the implementation of the UKG PRO suite products for the Launch team covering all markets (Strategic to Enterprise). The Director owns the overall client experience through implementation for each client in their portfolio. This individual provides strategic direction to their managers and thus their individual contributors in their team of Solution Consultants.Primary Responsibilities:- Direct reports include functional managers and an indirect staff of over 40 employees.- Establishes organizational goals and objectives, and monitors performance to plan. Adjusts resources, organization structure, and personnel to achieve attainment of overall goals. Delegates tasks and assignments to appropriate subordinates and monitors progress.- Gives significant input into strategic and tactical decisions related to the functional discipline- Solves multiple problems involving complex technical and managerial issues involving functional discipline and across multiple disciplines.- Interprets, executes and recommends modifications to company strategies and procedures. Often meets with senior managers and peers from other functional groups to deal with external dependencies and issue resolution- Interacts with senior management (VP/Director level) in sales, engineering, and support. Represents UKG to these customers and has authority to commit significant company resources in these interactions. Responsible for customers' overall satisfaction.- Responsible for key product input and requirements communications to Engineering which have very significant impact on medium term company competitive positioning and service delivery costs.- Develops staffing strategies. Recruits and hires staff. Supervises direct and functional reports. Establishes individual performance goals and priorities. Reviews performance against goals. Provides counseling. Plans, approves, and implements programs for the timely development and progress of each individual. Plans and grants salary increases as appropriate. Manages discipline and documentation steps in problem employee situations. Manages dismissals.Qualifications:- Minimum 15 years technical and consulting management experience (3-5 years at Director level) in a high-volume customer focused environment, preferred.- Minimum 5 years' experience in HR, Payroll and/or Time and Labor domains, preferred.- Proven results in improving customer satisfaction, driving delivery timelines, employee engagement and team productivity.- Establishes organizational goals and objectives, and monitors performance to plan. Adjusts resources, organization structure, and personnel to achieve attainment of overall goals.- Serves as the point of escalation as needed. Responsible for negotiating and resolving escalated issues that arise during the implementation- Proven experience in creating an employee & customer centric culture.- Excellent interpersonal, motivational, and managerial skills with an indirect staff of over 40 employees. Ability to manage conflict situations constructively.- Professional communication skills, both written and verbal.- Ability to multitask and prioritize projects, time manage, and practice detail oriented organizational skills.- Experience working in a fast-paced environment and consistently delivering projects on or before expected due dates.- Experience preparing and writing demonstrations, proposals, policies, procedures, job descriptions, and schedules. Use of good judgment and a sense of urgency in the decision-making process when assessing problems/situations.- Ability to deal with ambiguity and change in all areas on a regular basis.- Strong decision-making and problem-solving skills and general business acumen Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Noida
Work from Office
DescriptionUKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Professional Services Consulting (PSC) job family under the workgroup of Global Delivery Services (GDS) for the new customer deployments of UKGR product and work with UKG customers in multiple geographies. The PSC projects' scope has multiple roles including Solution Consultants, Integration consultants, Business Analysts and Quality analysts interacting with onsite teams and customers on a regular basis. We hire people having knowledge in Human Capital Management domain for projects like ADP, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday As a Solution Consultant I within our UKG Ready implementation team, you will do the following Engage with our Project Teams in various geographies in order to understand their business needs regarding the various modules of UKG Ready product Leverage your training in designing and building a solution that meets their needs Work cross-functionally and amongst a team on New client implementation, upgrade, and change order projects Utilize your technical aptitude to configure & re-configure our software solution Stay up-to-date on the latest product features and functionalities Act as a knowledgeful consultant in the product implementation area Contribute to designing the best practices for product implementation Provide significant transfer of UKG product knowledge to UKG customer QualificationsIndividuals looking to be a part of our talented team should possess the following Bachelor's degree or equivalent in Computer Science or related field 0 to 2 years of industry experience with exposure to Global implementations Experience in implementing HCM or WFM software is preferred Ability to work in a fast-paced team environment Ability to adapt to new technologies and changing environments Excellent analytical, communication and consulting skills
Posted 1 month ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Skills :Oracle HCM Consultant - Core HR Job Type : Contract to HIRE Primary Skills (Must Have Skills) HCM Cloud Technical consultant with 8 years of expert domain knowledge covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 1.The candidate is expected to have 10 to 12 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 2.The candidate must have expert working experience in INTEGRATIONS and also exposure to one or 2 modules as mentioned below:
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Primary Skills (Must Have Skills) Must have Expert knowledge & working experience in Oracle Cloud ERP and HCM Conversions, Integrations and Reporting. Must have technical expertise in implementing and or supporting Oracle Cloud ERP. Specifically, worked on Oracle Cloud General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets, Cash Management, Expenses, Requisitions and Purchasing Modules. Should have functional understanding/experience to perform transactions in application. Must have technical expertise in implementing and or supporting Oracle Cloud HCM. Specifically, worked on Conversions, Integrations, Reporting, Fast formulas, Workforce Management, HCM Data Models, Payroll, Benefits, Absence Management, Time & Labor & compensation modules. Should have functional understanding/experience to perform transactions in application. Demonstrated hands on technical experience writing code as it relates to the Oracle applications space (pl/sql, people tools, advanced SQL, OTBI Reporting) Referenceable quality documents, delivery oversight, and senior lead quality designs. Excellent interpersonal, verbal and written communication skills with the ability to communicate effectively at all levels of the organization. Strong conceptual and problem-solving skills, with the ability to develop initiatives, as well as recommend solutions to improve efficiency. Demonstrate solid leadership qualities and take ownership of assigned tasks. Interested Candidates please share update profile with below details 1.Updated CV 2.Current CTC 3.Expected CTC 4.Notice Period 5.Current Location 6.Preferred Location 7.Interested to work in contract role
Posted 1 month ago
7.0 - 11.0 years
13 - 19 Lacs
Hyderabad, Telangana, India
On-site
Oracle HCM Functional Consultant Location: Bangalore/Hyderabad Experience: 7-11 years Role Overview: We are seeking an experienced Oracle Fusion HRMS Functional Consultant/Lead to drive the implementation, configuration, and optimization of Oracle HRMS modules. The ideal candidate will have a deep understanding of HR business processes and hands-on experience in delivering end-to-end Oracle HRMS solutions. Key Responsibilities: Lead the analysis, design, and implementation of Oracle HRMS modules, including Core HR, Payroll, Absence, Benefits, Compensation, IRecruiting, Talent Management, Learning, Time & Labor (OTL), and Onboarding . Collaborate with business stakeholders to gather requirements, define functional specifications, and translate them into Oracle HRMS configurations. Design and deliver solution blueprints , ensuring seamless integration with other functional and technical teams. Configure and test HRMS modules, ensuring compliance with business requirements. Provide user training and post-go-live support to ensure system stability. Hands-on expertise in Personalization, Workflow, and Design Studio for process enhancements. Exposure to HDL (HCM Data Loader), OTBI Dashboards, or SQL is a plus.
Posted 1 month ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Oracle Fusion HCM TechnoFunctional. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Fusion HCM - Global HR. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Workday HCM Core. Experience5-8 Years.
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Hyderabad, Gurugram
Work from Office
Responsibilities : Act as the primary contact for all assigned client accounts, addressing needs and issues efficiently. Resolve issues within stipulated timelines and provide triage support as needed. Work closely with the Integrations and Amplify Teams to ensure seamless functionality of product integrations and client-specific scripts. Project manage and execute client change requests ensuring timely delivery. Maintain up-to-date solution and configuration documentation and conduct client-specific training sessions during SPOC transition. Provide expert consultation to clarify system capabilities and functionalities. Conduct release impact analysis, spearhead regression testing, and implement necessary configuration changes following software updates. Assist clients with mass data updates through automated scripts. Support both Unit Testing and User Acceptance Testing. Recommend and configure new release functionalities to align with client needs. Periodically review and adjust configurations or automate processes to minimize recurrent queries. Enhance the automation of query diagnosis and resolution to improve turnaround times. Maintain regular communication with stakeholders and provide weekly updates on tickets, change requests, and statuses. Requirements : Bachelors Degree in CS/IT, or related field; Master’s in Business Administration (HRM) is a plus. At least 3 years of experience in SaaS application management, implementation, or customer success roles, preferably within the HR Tech space. Exceptional problem-solving skills with meticulous attention to detail. Excellent communication skills, capable of articulating complex technical details to a non-technical audience. Proven ability to manage multiple projects simultaneously under tight deadlines. Strong interpersonal skills with a proven track record of building and maintaining lasting relationships. Highly organized and proactive, with a passion for technology and a drive to incorporate automation in daily tasks. Willing to accommodate work shifts that correspond with the operational hours of Darwinbox’s global offices
Posted 1 month ago
4.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
SAP HCM Core Candidate should have strong background in Human Capital Management (HCM) and a proven track record of successful implementation and support of HCM solutions Responsibilities: Lead the implementation and configuration of HCM modules, including Core HR, Payroll, Benefits, Time and Attendance, Talent Management, and Performance Management Provide expert guidance and support to clients in the design and optimization of HCM processes and workflows Collaborate with cross-functional teams to ensure successful integration of HCM solutions with other business systems Conduct training sessions and workshops for end-users to ensure effective utilization of HCM systems Stay current with industry trends and best practices in HCM technology and provide recommendations for continuous improvement Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter
Posted 1 month ago
8.0 - 12.0 years
27 - 42 Lacs
Chennai
Work from Office
Job summary The Sr. Business Analyst will play a crucial role in analyzing and optimizing business processes within the Oracle Cloud HCM environment. With a focus on OC HCM Tools-Reports Fast Formula Core HR and Payroll the candidate will ensure seamless integration and functionality. This hybrid role requires strong analytical skills and expertise in Oracle Cloud HCM to drive business success and enhance operational efficiency. Responsibilities Analyze business processes and identify areas for improvement within the Oracle Cloud HCM environment Collaborate with stakeholders to gather requirements and translate them into technical specifications Develop and maintain OC HCM Tools-Reports to support business decision-making Utilize OC HCM Tools-Fast Formula to create and optimize formulas for efficient data processing Implement and manage OC HCM Fun-Core HR functionalities to ensure smooth HR operations Oversee Oracle Cloud HCM-Payroll processes to ensure accurate and timely payroll execution Provide technical support and troubleshooting for Oracle Cloud HCM applications Conduct regular system audits to ensure data integrity and compliance Work closely with cross-functional teams to ensure seamless integration of HCM solutions Monitor system performance and recommend enhancements for improved efficiency Train and mentor junior analysts on Oracle Cloud HCM tools and best practices Document processes and create user guides for Oracle Cloud HCM applications Stay updated with the latest Oracle Cloud HCM features and functionalities to drive innovation. Qualifications Possess strong analytical skills to evaluate business processes and identify improvement opportunities Demonstrate expertise in OC HCM Tools-Reports and Fast Formula for effective data management Have in-depth knowledge of OC HCM Fun-Core HR functionalities for streamlined HR operations Show proficiency in Oracle Cloud HCM-Payroll processes for accurate payroll management Exhibit excellent communication skills in English to collaborate with stakeholders effectively Display ability to work in a hybrid model balancing remote and on-site responsibilities Hold a minimum of 8 years of experience in Oracle Cloud HCM tools and applications Preferably have a maximum of 12 years of experience in business analysis within HCM environments Showcase strong problem-solving skills to address technical challenges and optimize solutions. Certifications Required Oracle Cloud HCM Certification Business Analysis Certification
Posted 1 month ago
5.0 - 9.0 years
1 - 5 Lacs
Vadodara
Work from Office
- Strong Talent Acquisition exp in IT Domain ( min 4 + Years ) - Payroll - Compliance like ( PF, ESIC, PT and all St. compliance ) - Performance mgt - HR operations - Employee engagement - Grievance handling - Staff retention Required Candidate profile - Stakeholder mgt - Conflict mgt - Exp in HRIS/HRMS Tool - Talent development. - Excellent comm & Written comm required
Posted 1 month ago
6.0 - 10.0 years
16 - 31 Lacs
Pune, Bengaluru
Work from Office
About the role: As a HCM Functional Consultant, you would be responsible for Support Oracle Financials implementation by assisting in cash management, Advanced Collections setup, and project documentation, while collaborating with teams and helping deliver stakeholder reports. What Youll Do: Assist in the implementation of Oracle Financials solutions to meet business needs, adhering to industry best practices. Support global cash management processes, including integration with banks using formats like BAI2 and SWIFT MT 940. Aid in the setting up of Advanced Collections, including dunning letters, collection strategies, customer scoring, and KPI tracking. Collaborate with development teams and consultants on Oracle ERP projects. Maintain project documentation such as solution designs and configuration guides. Support the preparation and delivery of status reports for stakeholders. On your first day, we'll expect you to have: Good understanding of Oracle Fusion ERP Well versed with Hire to Retire Lifecycle 7+ years Experience in HCM modules such as Core HR/Employee Self Service, Manager Self Service, Workforce Compensation, Goal Management and Performance Management, Recruiting Journeys, Learning Management, Talent Review, Succession Planning. Strong communication skills and the ability to work collaboratively in a team. Interest in learning business process optimization and Oracle ERP integrations. Ability to work flexible hours for global collaboration. Certifications in HCM modules (desirable but not mandatory). Willingness to attend meetings during late evenings is essential. Preferred MBA-HR with excellent communication skills. Functional consultant worked on Core HR/Employee Self Service, Manager Self Service, Workforce Compensation, Goal Management and Performance Management, Recruiting Journeys, Learning Management, Talent Review, Succession Planning Experience in EBS, Peoplesoft will be an added advantage Well versed with implementation methodology, deliverables, data migration, OTBI reporting Exposure to Redwood pages, Gen AI will be an added advantage Benefits: At Calfus, we value our employees and offer a strong benefits package. This includes medical, group, and parental insurance, coupled with gratuity and provident fund options. Further, we support employee wellness and provide birthday leave as a valued benefit. Calfus is an Equal Opportunity Employer. We believe diversity drives innovation. Were committed to creating an inclusive workplace where everyone—regardless of background, identity, or experience—has the opportunity to thrive. We welcome all applicants!
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Navi Mumbai, Maharashtra, India
On-site
Nyati Builders Pvt.Ltd is looking for Labour Supervisor to join our dynamic team and embark on a rewarding career journey. Good Communication, Supervision, Team Leading Experience supervising/coaching staff Strong analytical skills Assertive, Self Confident and Team playerPositive AttitudeTakes pride in their work Ability to work Independently leadership skills for getting work done, persuasiveWell Groomed
Posted 1 month ago
8.0 - 12.0 years
27 - 42 Lacs
Chennai
Work from Office
Job summary The Sr. Business Analyst will play a crucial role in analyzing and optimizing business processes within the Oracle Cloud HCM environment. With a focus on OC HCM Tools-Reports Fast Formula Core HR and Payroll the candidate will ensure seamless integration and functionality. This hybrid role requires strong analytical skills and expertise in Oracle Cloud HCM to drive business success and enhance operational efficiency. Responsibilities Analyze business processes and identify areas for improvement within the Oracle Cloud HCM environment Collaborate with stakeholders to gather requirements and translate them into technical specifications Develop and maintain OC HCM Tools-Reports to support business decision-making Utilize OC HCM Tools-Fast Formula to create and optimize formulas for efficient data processing Implement and manage OC HCM Fun-Core HR functionalities to ensure smooth HR operations Oversee Oracle Cloud HCM-Payroll processes to ensure accurate and timely payroll execution Provide technical support and troubleshooting for Oracle Cloud HCM applications Conduct regular system audits to ensure data integrity and compliance Work closely with cross-functional teams to ensure seamless integration of HCM solutions Monitor system performance and recommend enhancements for improved efficiency Train and mentor junior analysts on Oracle Cloud HCM tools and best practices Document processes and create user guides for Oracle Cloud HCM applications Stay updated with the latest Oracle Cloud HCM features and functionalities to drive innovation. Qualifications Possess strong analytical skills to evaluate business processes and identify improvement opportunities Demonstrate expertise in OC HCM Tools-Reports and Fast Formula for effective data management Have in-depth knowledge of OC HCM Fun-Core HR functionalities for streamlined HR operations Show proficiency in Oracle Cloud HCM-Payroll processes for accurate payroll management Exhibit excellent communication skills in English to collaborate with stakeholders effectively Display ability to work in a hybrid model balancing remote and on-site responsibilities Hold a minimum of 8 years of experience in Oracle Cloud HCM tools and applications Preferably have a maximum of 12 years of experience in business analysis within HCM environments Showcase strong problem-solving skills to address technical challenges and optimize solutions. Certifications Required Oracle Cloud HCM Certification Business Analysis Certification
Posted 1 month ago
8.0 - 10.0 years
14 - 18 Lacs
Bengaluru
Remote
Avature Functional Consultant 3-6 Months Contract Remote Shift: 12 PM to 9 PM IST J ob Description: We are looking for Avature Functional Consultants with 8 + years of experience for a contract role. Ideal candidates will have deep expertise in configuring and managing Avature systems to support talent acquisition and HR operations. Key Responsibilities: Configure and optimize the Avature platform based on business needs Collaborate with stakeholders to gather, document, and analyze requirements Design workflows, portals, and dashboards Support user acceptance testing (UAT) and go-live activities Develop user documentation and provide training as needed Troubleshoot functional issues and ensure smooth platform operation Requirements: 4+ years of hands-on experience with Avature as a functional consultant Strong understanding of Avature configurations, workflows, forms, and reporting Excellent communication and stakeholder management skills Ability to work independently in a fully remote environment
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad, Pune
Work from Office
BI Publisher Specialist (Reporting)4 3+ years proven experience with Oracle BI Publisher and report design, HCM Extracts, and SQL development in a Core HR context. Strong knowledge of SQL for data manipulation and reporting Experience in creating and managing HCM Extracts Strong Core HR domain knowledge, including understanding of HR processes, configurations, and data Familiarity with Pod alignment in Oracle Core HR. Ability to work with business analysts and HRIS teams to translate business requirements into technical solutions. Ability to design and maintain effective data models for reporting purposes. Strong communication skills to collaborate with cross-functional teams. Design and develop complex reports using Oracle BI Publisher, including HR-related reports like payroll, employee details, benefits, and more. Build and maintain data models, ensuring the accuracy and completeness of data being reported. Create and manage custom report templates using BI Publisher, ensuring that all reports are consistent with business requirements and user specifications. Develop, test, and deploy HCM Extracts to enable the export of data from Oracle HCM Cloud to various downstream systems or reports. Write complex SQL queries for data extraction, transformation, and reporting needs to support BI Publisher reports and HCM Extracts. Utilize a solid understanding of Core HR concepts, processes, and configurations within Oracle HCM Cloud to ensure effective report and extract design. Work closely with HR stakeholders to understand business requirements and translate them into effective reporting solutions Maintain clear documentation for report designs, data models, and other configurations, and ensure adherence to best practices in development and reporting.
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
Core HR Functional Consultant1 Position Title : Core HR Functional Consultant No of position 1 Location Pune / Hyderabad : To provide business application implementation, on- going support and continuous improvement on all project construction areas using Oracle application and technology platform as a functional expertise to ensure the business operation runs smoothly, efficiently and effective by taking the advantages of innovative technology solutions and best practices. Required Skills and Experience 5+ years in Projects Functional role, Experience minimum 1 end to end implementation life cycle for Oracle HCM Project and expertise in Core HR Understanding of Security Roles & Permissions will be additional advantage Very good on communication, influence skills, business result oriented and managing customer/ user expectation. Diagnose and resolve complex technical and functional issues related to Core HR processes and configurations, ensuring timely resolution to meet client needs and SLAs. Perform regular system maintenance tasks such as patching, upgrades, and enhancements to ensure optimal performance and alignment with business requirements. Configure and customize Core HR modules to meet client-specific requirements, leveraging Oracle Fusion HCM best practices and standards. Create and maintain comprehensive documentation related to system configurations, customizations, and support processes for knowledge sharing and future reference. Interact closely with clients to understand their needs, provide updates on issue resolution status, and offer recommendations for optimizing their use of Oracle Fusion Core HR. Conduct regular quality assurance checks to ensure the accuracy and integrity of data within Core HR modules, identifying and addressing any discrepancies or anomalies. Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and provide effective solutions. Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members. Proven experience in providing support for Oracle Fusion HCM implementations or upgrades. Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks simultaneously. Configures the system, tests the solution with users Provides user training Supports cutover and stabilizes the solution, provides post go-live support Preferred Qualifications Bachelos;s degree in a relevant technology field Experience with Oracle environments, oracle hcm cloud,crp,uat
Posted 1 month ago
5.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Learning Management Functional Consultant1 Position Title : Learning Management Functional Consultant No of position 1 Location Pune/HYD : To provide business application implementation, on- going support and continuous improvement on all project construction areas using Oracle application and technology platform as a functional expertise to ensure the business operation runs smoothly, efficiently and effective by taking the advantages of innovative technology solutions and best practices. Required Skills and Experience 5+ years in Projects Functional role, Experience minimum 1 end to end implementation life cycle for Oracle HCM Project and expertise in Learning module Good understanding of Security Roles & Permissions Very good on communication, influence skills, business result oriented and managing customer/ user expectation. Work closely with stakeholders to understand their needs and translate them into functional specifications. Provide expert guidance on Oracle HCM best practices and industry standards. Conduct training sessions and workshops for end-users. Manage post-implementation support and maintenance activities. Stay updated with the latest Oracle releases and updates in the HCM suite. Qualifications In-depth knowledge of Oracle Fusion Learning Cloud, Talent Management, and Oracle Recruiting Cloud modules. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proven track record of managing complex projects and meeting deadlines. Oracle HCM certification is highly desirable Configures the system, tests the solution with users Provides user training Supports cutover and stabilizes the solution, provides post go-live support Preferred Qualifications Bachelos;s degree in a relevant technology field Experience with Oracle environments, oracle hcm cloud,crp,uat
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
Absence Management Functional Consultant1 Position Title : Absence Management Functional Consultant No of position 1 Location Pune/HYD : To provide business application implementation, on- going support and continuous improvement on all project construction areas using Oracle application and technology platform as a functional expertise to ensure the business operation runs smoothly, efficiently and effective by taking the advantages of innovative technology solutions and best practices. Required Skills and Experience 5+ years in Projects Functional role, Experience minimum 1 end to end implementation life cycle for Oracle HCM Project and expertise in Absence Management Good understanding of PY and Security Roles & Permissions Very good on communication, influence skills, business result oriented and managing customer/ user expectation. The candidate must have expert working experience in Absence Management Modules. In-depth understanding of HCM Cloud business process and their data flow. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables Configures the system, tests the solution with users Provides user training Supports cutover and stabilizes the solution, provides post go-live support Preferred Qualifications Bachelos;s degree in a relevant technology field Experience with Oracle environments, oracle hcm cloud,crp,uat
Posted 1 month ago
5.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Talent Management Functional Consultant1 Position Title : Talent Management Functional Consultant No of position 1 Location Pune / Hyderabad : To provide business application implementation, on- going support and continuous improvement on all project construction areas using Oracle application and technology platform as a functional expertise to ensure the business operation runs smoothly, efficiently and effective by taking the advantages of innovative technology solutions and best practices. Required Skills and Experience 5+ years in Projects Functional role, Experience minimum 1 end to end implementation life cycle for Oracle HCM Project and expertise in Talent Management and recruitment module Lead end-to-end implementation projects for Oracle Fusion HCM Talent Management solutions. Configure and customize Oracle Fusion Learning Cloud and Talent Management modules to meet business requirements. Work closely with stakeholders to understand their needs and translate them into functional specifications. Provide expert guidance on Oracle HCM best practices and industry standards. Conduct training sessions and workshops for end-users. Collaborate with technical teams to ensure seamless integration with other systems. Manage post-implementation support and maintenance activities. In-depth knowledge of Oracle Fusion Learning Cloud, Talent Management, and Oracle Recruiting Cloud modules. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proven track record of managing complex projects and meeting deadlines. Oracle HCM certification is highly desirable Configures the system, tests the solution with users Provides user training Supports cutover and stabilizes the solution, provides post go-live support Preferred Qualifications Bachelos;s degree in a relevant technology field Experience with Oracle environments, oracle hcm cloud,crp,uat
Posted 1 month ago
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