331 Conversational Ai Jobs - Page 4

As a Director - Digital Transformation (AI & CX) at an emerging digital transformation and consulting company specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions, your role will involve shaping the company's strategy, expanding market presence, and delivering innovative digital solutions to enterprises across various sectors. Key Responsibilities: - Drive business growth & strategy by identifying and securing enterprise clients, fostering partnerships, and boosting revenue. - Lead high-impact digital transformation projects focusing on AI-driven CX, Salesforce & CRM solutions, and sales automation. - Define and implement next-gen ...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions. This position is required to increase revenue streams within Enterprise accounts. Candidates must reside in Mumbai, India How will you make an impact Responsible for achieving annual sales quota an...

As a highly skilled and experienced Senior Research Lead for Speech, Audio, and Conversational AI at Krutrim, your role involves spearheading research and development in cutting-edge technologies related to speech processing, text-to-speech (TTS), audio analysis, and real-time conversational AI. Collaborating with a team of talented engineers and researchers, you will design, implement, and optimize state-of-the-art systems to enhance the quality of speech and audio solutions for various applications. Key Responsibilities: - Bring advanced Audio Language Models and Speech Language Models by leveraging the state of the art in Audio/Speech and Large Language Models. - Research, architect, and ...

As a Technical Analyst, you play a crucial role in bridging the gap between client success and product intelligence. Your responsibilities go beyond mere support as you investigate, analyze, and engineer solutions that directly impact customer outcomes and product quality. Your role requires a programmer's mindset, a support engineer's composure, and a hacker's inquisitiveness. - **Technical Investigation & Support:** - Troubleshoot complex technical issues related to telephony (SIP, ACD, IVR), CRM integrations (ServiceNow, Salesforce), and voice AI services. - Analyze distributed logs and event traces to identify patterns, failure points, and performance bottlenecks. - **Problem Solving & R...

Looking for an experienced AI/ML Engineer to design and implement cutting-edge solutions using Large Language Models (LLMs), Deep Learning, and Retrieval-Augmented Generation (RAG).cloud platforms (AWS/GCP/Azure) and MLOps practices.

Assist in developing and configuring BMC Helix ITSM, Digital Workplace, ESM, and HelixGPT solutions. Support AI agent creation, ensure ITIL compliance, and collaborate with teams for efficient ITSM delivery.

Lead design and implementation of BMC Helix ITSM, Digital Workplace, ESM, and HelixGPT solutions. Develop AI agents, ensure ITIL alignment, and coordinate with global teams for solution delivery.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead the delivery of large-scale service ops/ transformation projects, ensuring timelines, budgets, and quality standards are met. Design and implement cloud-based customer interaction solutions, integrating conversational AI (Kore.ai, Google CCAI) and WFM tools (Verint, Nice) to enhance o...

Role & responsibilities Preferred candidate profile Machine Learning Engineer (SDE2) Experience: 3 - 5 Years Exp. Salary : INR 35-40 Lacs per annum Preferred Notice Period : Within 30 Days Shift : 9:00AM to 6:00PM IST Opportunity Type: Office , Bengaluru, Karnataka Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : LLM, rag, Vector Database OR Pinecone OR Pinecone/ Weaviate/ FAISS/ ChromaDB, Chatbots OR Conversation AI MyNaksh (One of Uplers' Clients) is Looking for: Machine Learning Engineer (SDE2) who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team...

As a Data Science Manager in the S&C GN team at Accenture, you will have the exciting opportunity to be part of an innovative Data Science team specializing in the Contact Center domain. Your primary focus will involve transforming customer interactions through data-driven intelligence. **Key Responsibilities:** - Develop and fine-tune Generative AI models to improve customer interactions and enhance self-service capabilities. - Build and deploy ML models for intent classification, sentiment analysis, and predictive analytics. - Conduct customer segmentation and behavioral analysis to personalize recommendations and drive targeted engagement strategies. - Optimize conversational AI workflows...

What we're looking for: At least 5 years of experience in designing & building AI applications for customer and deploying them into production. Software engineering experience in building Secure, scalable and performant applications for customers Experience with Document extraction using AI, Conversational AI, Vision AI, NLP or Gen AI Design, develop, and operationalize existing ML models by fine tuning, personalizing it Evaluate machine learning models and perform necessary tuning Develop prompts that instruct LLM to generate relevant and accurate responses Collaborate with data scientists and engineers to analyze and preprocess datasets for prompt development, including data cleaning, tran...

Join us to do the best work of your career and make a profound social impact as a Technical Content Developer on our Unstructured Storage Content Engineering and Translations team in Bengaluru . What You'll Achieve Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as a Senior Technical Content Developer on our Content Engineering and Translations team . You will: Contribute to content development for key product l...

As a Prompt Engineer at Chennai Zudu, you are dedicated to reshaping the way individuals interact with technology. You envision a future where AI powered by voice recognition not only comprehends your needs but also collaborates with you in a manner that feels completely natural. The groundbreaking platform is transforming customer engagement by replacing traditional call centers with intelligent, self-improving voice agents. With the support of a team comprising industry veterans and thought leaders from renowned global tech companies, you are forging ahead to create the next era of voice automation that empowers businesses and retailers throughout India. **Responsibilities:** - Develop and...

Key Responsibilities Dataset Creation and Management (with Sales & Conversational Focus) : Lead the design, development, and curation of high-quality datasets specifically tailored for building robust AI models. This includes data collection strategies, data cleaning, feature engineering, and ensuring data integrity and suitability for various modeling tasks. Crucially, this will involve creating and annotating conversational datasets for sales interactions, including intent recognition, entity extraction, dialogue states, and effective sales responses. Model Development & Deployment Architect, develop, train, and deploy advanced AI/Machine Learning models for various applications. This will...

Accelerate your career at Microsoft Development Center At Microsoft, we are redefining the future of business applications with AI. Our mission is to digitally transform how finance operates - empowering people and organizations to achieve more through intelligent, agentic ERP solutions. If you are passionate about finance, customer success, and reimagining software through the lens of AI, we want you to be on our team. The Microsoft Dynamics 365 Finance team is seeking a Senior Product Manager based in India to lead the evolution of our Accounts Receivable (AR), Revenue Cycle Management, and Business framework capabilities. This role is pivotal in shaping the future of AI-first finance oper...

Description and Requirements At BMC trust is not just a word - it's a way of life! Description And Requirements CareerArc Code CA-SG Hybrid At BMC trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!? We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the o...

We are hiring a full-time AI Expert to design and implement intelligent automation solutions. The role includes building and optimizing workflows with n8n, developing AI-powered chatbots and phone agents, and applying advanced prompt engineering.

As a Principal Machine Learning Engineer at SoundHound AI, you will play a crucial role in leading the research and development efforts for production-ready wake word and automatic speech recognition solutions. You will be part of the core speech technology team, where you will have the opportunity to collaborate with engineers, researchers, and voice AI practitioners to innovate and refine the architecture of vital systems. Your contributions will directly impact the development of voice AI products for customers across different industries using SoundHound's state-of-the-art ASR technologies. **Key Responsibilities:** - Lead innovation and advancements in the core architecture of Automatic...

As a part of gTech Ads Customer support, Technical Center of Excellence (Tech CoE), you will play a crucial role in building and leading a specialized team that focuses on enhancing product quality and technical operational capabilities to support Google's customers effectively. Your responsibilities will include: - **Being a Thought Partner**: You will work towards systemic transformation across customer support for the product area, enabling strategic initiatives that drive continuous improvement. - **Defining and Implementing Strategies**: You will define, implement, and oversee strategies and processes to achieve faster, high-quality bug resolution. You will analyze bug life-cycle metric...

Job Requirements Role/ Job Title: Product Manager - Conversational AI Function/ Department: Enterprise Conversational AI Job Purpose The Product Manager will play a critical role in operationalizing the Conversational AI agenda for retail assets at IDFC First Bank. The candidate will focus on SOP creation, journey imagination, and structured problem discovery to ensure lending journeys on WhatsApp and voice channels are seamless, compliant, and customer-first. Roles & Responsibilities SOP Creation & Governance: Draft, update, and maintain Standard Operating Procedures (SOPs) for conversational workflows across respective journeys. Map regulatory guardrails, escalation matrices, and exception...

CAI Platform Architect: Skills (Devops, Python, Conversational AI or Cognigy) Location: Pune / Trivandrum Exp: 8+ yrs Company: More than 30,000 e mployees working globally, 120 global locations Share cv on uma@starlighthr.com - with location, ctc, skills, notice period details Designation: Technical Architect - Networking Engineering Services Send an updated CV on uma@starlighthr.com immediately. Job Overview: We are seeking a highly skilled and motivated Conversational AI DevOps Architect to join our dynamic team. The successful candidate will play a key role in designing, implementing, and managing scalable, secure, and reliable infrastructure solutions that support the deployment and mana...

Job Requirements Role/ Job Title: Product Manager - Conversational AI Function/ Department: Enterprise Conversational AI Job Purpose The Product Manager will play a critical role in operationalizing the Conversational AI agenda for retail assets at IDFC First Bank. The candidate will focus on SOP creation, journey imagination, and structured problem discovery to ensure lending journeys on WhatsApp and voice channels are seamless, compliant, and customer-first. Roles & Responsibilities SOP Creation & Governance: Draft, update, and maintain Standard Operating Procedures (SOPs) for conversational workflows across respective journeys. Map regulatory guardrails, escalation matrices, and exception...

Skills: Dialogflow, Chatbot Frameworks, Microsoft Bot Framework, Natural Language Processing, Rasa, REST APIs, Bot Developer, Conversational AI, Company Overview Twixor empowers global enterprises to reimagine customer engagements over preferred messaging channels, enabling seamless digital customer journeys and business process automation across industries. Headquartered in Singapore, Twixor delivers low-code solutions for customer acquisition and engagement, serving Fortune 500 clients with patented technology. Job Overview We are seeking a Junior Chatbot Developer to join Twixor's dynamic team in Chennai. As a full-time team member, you will design, implement, and optimize chatbot solutio...

Position: Solution Architect GenAI / Telco Experience: 1012 years Location: Chennai Key Responsibilities: Lead end-to-end technical delivery of projects/programs in the Telco domain. Design, architect, and implement scalable solutions leveraging Generative AI (GenAI) and Machine Learning . Represent the solution at customer architecture, security, and data/privacy forums . Engage with stakeholders, including Director/VP-level executives, to align solution strategy and delivery. Mentor and guide delivery teams, ensuring best practices and high-quality outcomes. Must-Have Skills / Experience: Strong Telco domain knowledge and understanding of industry processes. Solid understanding and practic...

As a Senior Conversational Developer at EY-Consulting AI Enabled Automation, you will have the opportunity to lead the design, development, and deployment of applications. You will be responsible for writing custom JavaScript code and integrating it with backend services. Your role will also involve collaborating with stakeholders to gather requirements, meet business needs, and provide mentorship and code reviews for junior developers. Testing, debugging, and refining to ensure optimal performance and user experience will be key aspects of your responsibilities. Key Responsibilities: - Lead the design, development, and deployment of applications. - Write custom JavaScript code and integrati...