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0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Vice President-AI Architect/Solution Architect! Position Overview: We are seeking an exceptional Senior Technology Leader to drive AI-led innovation and strategic technology discussions at the highest executive levels (CIO, CDO, CTO, CXO). This role demands a visionary leader who can shape enterprise AI strategy, influence stakeholders, and guide organizations through transformative journeys leveraging Generative AI, Agentic AI, and next-generation technologies. Key Responsibilities: - Act as a trusted advisor to C-level executives (CIO, CDO, CTO, CXO) to shape AI and technology transformation strategies. - Lead enterprise-wide AI thought leadership, including Generative AI, Agentic AI, and emerging technologies. - Develop and drive technology roadmaps aligned with business objectives and innovation priorities. - Represent the organization at industry forums, executive briefings, and key customer engagements. - Partner with product, engineering, data, and business teams to translate vision into executable initiatives. - Identify AI-driven growth opportunities and drive executive buy-in for pilot and scale initiatives. - Build and mentor a high-performing cross-functional team of AI strategists, architects, and engineers. - Lead enterprise education on AI ethics, governance, and responsible AI deployment. Qualifications we seek in you! Minimum Qualifications Education: - Bachelor&rsquos/ Master&rsquos degree in Computer Science , Engineering, Data Science, or related field. - MBA or Executive Education from a reputed institution is a plus. Experience: - Strong Technologist with a background in End to End Solutioning/Architecting experience. - Experience in executive-level advisory roles, engaging with C-suite stakeholders. - Hands-on leadership in AI/ML initiatives, including Generative AI, Agentic AI and Conversational AI. - Experience driving enterprise-scale digital transformation and innovation initiatives. - Proven track record of building and leading high-performance teams in fast-paced environments. Primary Skills (Must-Have): - Executive presence and exceptional communication skills for C-level conversations. - Deep understanding of AI technologies: Generative AI (LLMs), Agentic AI frameworks, Conversational AI, ML Ops. - Deep understanding of one of the Business/Domain expertise - for e.g. Retail, FS, CPG, Life Science, HealthCare. - Strategic thinking and ability to articulate AI&rsquos business impact in boardroom settings. - Strong understanding of AI governance, ethics, risk management, and compliance. - Experience in designing AI-enabled enterprise architectures and data strategies. Preferred Qualifications Secondary Skills (Good-to-Have): - Familiarity with cloud platforms (AWS, Azure, GCP) and AI/ML services offered. - Understanding of data platforms, APIs, integration strategies, and agent-based architectures. - Knowledge of modern software engineering practices (microservices, APIs, DevOps). - Exposure to industry-specific AI applications (Finance, Healthcare, Manufacturing, etc.). - Public speaking experience at conferences, webinars, or industry forums. - MBA or Executive Education from a reputed institution is a plus. Leadership & Personal Attributes: - Visionary thinker with a passion for emerging technologies. - Influential leader with ability to inspire both technical and non-technical audiences. - High emotional intelligence, with ability to build trust at all organizational levels. - Strong executive storytelling capabilities turning complex technology into compelling narratives. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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3.0 - 5.0 years

4 - 9 Lacs

Pune

Work from Office

Role & responsibilities Design, prototype, and deploy AI-driven applications leveraging LLMs (GPT-4, Perplexity, Claude, Gemini, etc.) and open-source transformer models. Lead or co-lead end-to-end AI/GenAI solutions : from data ingestion, entity extraction, and semantic search to user-facing interfaces. Implement RAG (Retrieval-Augmented Generation) architectures, knowledge grounding pipelines, and prompt orchestration logic. Fine-tune transformer models (BERT, RoBERTa, T5, LLaMA) on custom datasets for use cases like: Document understanding Conversational AI Question answering Summarization & Topic Modeling Integrate LLM workflows into scalable backend architectures with APIs and frontends. Work closely with business teams and pharma SMEs to translate requirements into GenAI solutions . Mentor junior engineers and contribute to AI capability development across the organization. Tech Stack & Skills Required Programming & Libraries : Python, FastAPI, LangChain, Pandas, PyTorch/TensorFlow, Transformers (HuggingFace), OpenAI SDK. Data Extraction & Processing : PDFMiner, PyMuPDF, Tabula, PyPDF2, Tesseract OCR, python-pptx. Gen AI / LLMs : OpenAI (GPT), Gemini, Perplexity, Cohere, DeepSeek, Mistral, LLaMA, BERT, RoBERTa, T5, Falcon. Use Cases : NER, Summarization, QA, Document Parsing, Clustering, Topic Modeling, QA over docs. Embedding & Vector Databases : Pinecone, FAISS, ChromaDB. RAG & Retrieval Pipelines : LangChain, Haystack, custom retrievers. Frontend/Backend Integration : React (preferred), FastAPI/Flask, REST/GraphQL APIs. Versioning & Deployment : Git, Docker, CI/CD (basic), cloud knowledge is a plus (AWS/GCP/Azure). Preferred candidate profile Degree in Computer Science, Engineering, Data Science, or related field (BE/BTech/MTech/MCA). 35 years of hands-on experience in AI/ML/NLP/LLM solution development. Strong understanding of GenAI, Prompt Engineering, LLM internals , and multi-layered data architectures. Exposure to pharma/healthcare domain is a significant plus. Excellent problem-solving skills, self-learner, and ability to work in cross-functonal teams. Experience developing new applications within an agile environment preferred. Ability to work independently and as part of a team. Exposure to MLOPs will be an added advantage.

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

At Chennai Zudu, we are dedicated to reshaping the way individuals interact with technology. We envision a future where AI powered by voice recognition not only comprehends your needs but also collaborates with you in a manner that feels completely natural. Our groundbreaking platform is transforming customer engagement by replacing traditional call centers with intelligent, self-improving voice agents. With the support of a team comprising industry veterans and thought leaders from renowned global tech companies, we are forging ahead to create the next era of voice automation that empowers businesses and retailers throughout India. As a full-time Prompt Engineer at Chennai Zudu, you will become an integral part of our vibrant team in Chennai. Your primary responsibility will involve working closely with our engineers, data scientists, and product specialists to craft, enhance, and optimize prompts that drive our cutting-edge voice automation systems. Your expertise will play a pivotal role in molding how our AI comprehends and responds to natural language, guaranteeing seamless and intuitive interactions for our users. Your key responsibilities will include developing and refining intricate prompt frameworks to support our internal voice automation tasks, utilizing internal tools to gather and analyze data for ensuring the precision and efficacy of prompts, collaborating with AI researchers, engineers, and product teams to enhance methodologies and exchange insights, as well as aiding in data quality control and annotation to sustain high performance standards across our systems. **Responsibilities:** - Develop and iterate complex prompt frameworks to support our internal voice automation tasks. - Leverage internal tools to collect and analyze data, ensuring the accuracy and effectiveness of prompts. - Collaborate with AI researchers, engineers, and product teams to refine methodologies and share insights. - Assist in data quality control and annotation efforts to maintain high performance standards across our systems. **Required Qualifications:** - Strong proficiency in English, both written and verbal. - Experience with data annotation, scripting, or related coursework, internships, or personal projects. - A proactive and analytical mindset, with a keen interest in natural language processing and AI technologies. **Preferred Qualifications:** - Prior hands-on experience with LLM prompting (e.g., ChatGPT, Claude, DeepSeek, etc.) either professionally or through personal projects. - Excellent communication and writing skills, with a background in technical or creative writing considered an asset. - Familiarity with voice assistant technologies and conversational AI is a plus.,

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3.0 - 8.0 years

25 - 35 Lacs

Gurugram

Remote

Develop and implement conversational AI solutions that meet client needs. Experience with chatbot platforms such as AI, Chatbot, API Integrations, Framework & Architects,Kore AI. Knowledge Python, Java, or JavaScript. Contact- 9311035462 (Aman)

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4.0 - 9.0 years

11 - 21 Lacs

Indore, Ahmedabad

Work from Office

Requirements Key Responsibilities: Lead the design and development of AI-driven applications, particularly focusing on RAG-based chatbot solutions. Architect robust solutions leveraging Python and Java to ensure scalability, reliability, and maintainability. Deploy, manage, and scale AI applications using AWS cloud infrastructure, optimizing performance and resource utilization. Collaborate closely with cross-functional teams to understand requirements, define project scopes, and deliver solutions effectively. Mentor team members, providing guidance on best practices in software development, AI methodologies, and cloud deployments. Ensure solutions meet quality standards, including thorough testing, debugging, performance tuning, and documentation. Continuously research emerging AI technologies and methodologies to incorporate best practices and innovation into our products. --- Required Qualifications: Bachelors or Master’s degree in Computer Science, Engineering, Data Science, Mathematics, Statistics or related fields. At least 5 years of professional experience in AI/Machine Learning engineering. Strong programming skills in Python and Java. Demonstrated hands-on experience building Retrieval-Augmented Generation (RAG)-based chatbots or similar generative AI applications. Proficiency in cloud platforms, particularly AWS, including experience with EC2, Lambda, SageMaker, DynamoDB, CloudWatch, and API Gateway. Solid understanding of AI methodologies, including natural language processing (NLP), vector databases, embedding models, and large language model integrations. Experience with leading projects or teams, managing technical deliverables, and ensuring high-quality outcomes. AWS certifications (e.g., AWS Solutions Architect, AWS Machine Learning Specialty). Familiarity with popular AI/ML frameworks and libraries such as Hugging Face Transformers, TensorFlow, PyTorch, LangChain, or similar. Experience in Agile development methodologies. Excellent communication skills, capable of conveying complex technical concepts clearly and effectively. Strong analytical and problem-solving capabilities, with the ability to navigate ambiguous technical challenges.

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8.0 - 13.0 years

6 - 10 Lacs

Noida

Work from Office

Desired Qualifications: 8+ years of experience in software development, scripting, and/or automation, with a strong focus on Conversational AI and Intelligent Automation. 2+ years of hands-on experience building LLM-based GenAI applications using frameworks like LangChain, LlamaIndex, and vector databases . Solid experience in Python programming and modern front-end technologies (e.g., Angular, React, Streamlit). Proficiency in cloud services, especially AWS and Microsoft Azure ; experience with Copilot stack or OpenAI integrations. Strong understanding of NLP concepts, dialog systems, prompt engineering , and multi-turn conversational design. Experience with database design and querying (MongoDB, MySQL, RDBMS) and working knowledge of SQL. Familiarity with Agile methodologies and tools such as JIRA. Must come financial services/capital markets/investment banking Excellent Analytical skills Great interpersonal and communication skills Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work) Responsibilities: Design and implement end-to-end Conversational AI solutions using AWS, Microsoft Azure (including Copilot stack), and OpenAI APIs. Lead development of intelligent virtual agents using Generative AI techniques, including Retrieval-Augmented Generation (RAG) and Agentic AI architectures. Build and deploy advanced bot solutions using Python, LLM frameworks (LangChain, LlamaIndex), and front-end tools like Streamlit or Angular. Integrate conversational flows with enterprise APIs, databases, and third-party tools using Azure Cognitive Services (LUIS/CLU, QnA Maker/CQA, Speech APIs, Spell Check, etc.). Design and optimize reusable prompt templates, tool definitions, and execution workflows in multi-agent or tool-augmented environments. Lead quality assurance by writing unit tests, reusable test cases, and participating in UAT and product testing cycles. Collaborate with product managers, testers, and business teams to ensure alignment with delivery goals. Coach and mentor junior team members on Conversational AI, Generative AI, and automation frameworks. Provide technical leadership and communicate project status, risks, and mitigation plans to stakeholders and leads. Continuously improve internal tools and developer processes; recommend best practices and contribute to platform scalability. Stay updated on emerging AI/ML trends and pursue certifications in relevant technologies. Education Qualification: B.Tech or MCA Mandatory Competencies Database - Database Programming - SQL Cloud - AWS - Dynamo DB, Amazon Aurora, Amazon RDS Cloud - Azure - Azure Data Factory (ADF), Azure Databricks, Azure Data Lake Storage, Event Hubs, HDInsight Data Science and Machine Learning - Data Science and Machine Learning - Gen AI (LLM, Agentic AI, Gen AI enable tools like Github Copilot) Data Science and Machine Learning - Data Science and Machine Learning - NLP (Natural language processing) Data Science and Machine Learning - Data Science and Machine Learning - Gen AI User Interface - Angular - Angular 2+ Data Science and Machine Learning - Data Science and Machine Learning - AI/ML Beh - Communication and collaboration

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

As a Staff Product Designer at our company, you will be responsible for leading the design of AI and LLM-driven Voice, Video, and Chatbot products that revolutionize how talent acquisition teams interact with candidates. By creating seamless user experiences, you will empower talent acquisition teams to leverage the capabilities of automation and conversational AI, ultimately enhancing efficiency and delivering personalized experiences for both recruiters and candidates. Your key responsibilities will include collaborating with Product, Engineering, and customer-facing teams to shape the future direction of your product areas. You will own the end-to-end product design lifecycle, from problem definition to ideation, validation, implementation, and continuous improvement. Additionally, you will develop user journey maps, information architecture, wireframes, UX patterns, prototypes, and visual designs, while effectively communicating your designs, decisions, and insights to address user needs. Furthermore, you will champion design thinking and user-centered design methodologies, drive discovery, ideation, and customer research efforts, and contribute to the development of the Sense Design System to elevate the impact of design within the organization. By fostering a strong design culture through collaboration, empathy, feedback, and customer-centricity, you will play a vital role in enhancing our overall product design strategy. To be successful in this role, you should have at least 7 years of experience in driving end-to-end design for complex B2B SaaS products, particularly focusing on multi-persona workflows, automation, and scalable enterprise solutions. Your portfolio should demonstrate your expertise in designing AI/ML-powered features, such as chatbots, recommendation systems, and automation workflows, as well as your proficiency in UX architecture, customer journey mapping, and high-fidelity design prototypes. You should also possess a solid understanding of modern UX/UI design principles for web and mobile platforms, along with experience in building strong partnerships with product and engineering stakeholders in an agile environment. In addition to technical skills, you should exhibit a strong bias towards action and have high proficiency in Figma and experience with design systems. Please note that applications without a portfolio showcasing AI-driven SaaS products and solutions will not be considered. Our company offers various perks and benefits, including equity, medical insurance for employees and dependents, quarterly Professional Development allowance, and Company Wellness Days. We are committed to fostering a diverse, inclusive, and belonging work environment and are an equal-opportunity employer that values individuals from all backgrounds. We assure you that all your information will be treated with confidentiality in accordance with EEO guidelines. If you are passionate about leveraging design to drive innovation and create impactful solutions, we invite you to join our team and contribute to shaping the future of talent acquisition through cutting-edge product design.,

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8.0 - 12.0 years

0 Lacs

kerala

On-site

As a seasoned professional with 8-10 years of experience, you will be entrusted with leading the development of cutting-edge Gen AI solutions at our office located in Irinjalakuda, Thrissur. Your role will involve designing, implementing, and deploying AI models and systems to address business problems effectively. Collaboration with cross-functional teams is key, as you will work together to identify challenges and develop AI-powered solutions that foster growth and enhance operational efficiency. Your expertise will be instrumental in designing and implementing scalable AI solutions, utilizing cutting-edge technologies such as LangChain, Agentic AI, RAG, and Event-driven architecture using Kafka. In addition to development responsibilities, you will be tasked with maintaining large-scale AI systems to ensure optimal performance, reliability, and security. Leading and mentoring a team of AI developers will be part of your role, guiding them to deliver high-quality outcomes in line with industry standards. Staying abreast of the latest advancements in Gen AI and related technologies is imperative. By leveraging your knowledge, you will drive innovation and continuous improvement within the organization. Technical documentation, including architecture diagrams and design documents, will be within your purview, along with participating in code reviews to uphold coding standards and best practices. Engaging with clients and internal stakeholders, you will play diverse roles like a strategist, value realization expert, project manager, track lead, and program manager. Your involvement will span business transformation initiatives through the enablement of digital or data platforms, covering areas such as Conversational AI, target operating model design, and strategy & roadmap development. Your educational background in Computer Science, Engineering, or a related field will serve as a strong foundation for this role. Additionally, investing in learning new skills, mentoring team members, and providing career guidance will be part of your professional growth journey. This full-time position offers benefits such as leave encashment, work from home options, day and morning shifts, as well as performance and yearly bonuses. If you are ready to immerse yourself in the dynamic world of AI development and drive impactful solutions, we look forward to welcoming you to our team. Contact Details: Mobile Number: +91 8089111607, +91 9846875775 Email: theaitsolutionsllp.com (Note: This job description is based on the information provided and does not include specific company details or job title.),

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be working as an AI Engineer with expertise in Speech-to-text and Text Generation to tackle a Conversational AI challenge for a client in EMEA. The project aims to transcribe conversations and utilize generative AI-powered text analytics for enhancing engagement strategies and decision-making processes. Your main responsibilities will include developing Conversational AI & Call Transcription solutions, creating NLP & Generative AI Applications, performing Sentiment Analysis & Decision Support tasks, and handling AI Deployment & Scalability aspects. You will be expected to work on real-time transcription, intent analysis, sentiment analysis, summarization, and decision-support tools. Key technical skills required for this role include a strong background in Speech-to-Text (ASR), NLP, and Conversational AI, along with hands-on experience in tools like Whisper, DeepSpeech, Kaldi, AWS Transcribe, Google Speech-to-Text, Python, PyTorch, TensorFlow, Hugging Face Transformers, LLM fine-tuning, RAG-based architectures, LangChain, and Vector Databases (FAISS, Pinecone, Weaviate, ChromaDB). Experience in deploying AI models using Docker, Kubernetes, FastAPI, Flask will be essential. In addition to technical skills, soft skills such as translating AI insights into business impact, problem-solving abilities, and effective communication skills to collaborate with cross-functional teams will be crucial for success in this role. Preferred qualifications include experience in healthcare, pharma, or life sciences NLP use cases, a background in knowledge graphs, prompt engineering, and multimodal AI, as well as familiarity with Reinforcement Learning (RLHF) for enhancing conversation models.,

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3.0 - 6.0 years

8 - 18 Lacs

Gandhinagar

Work from Office

Job Summary: We are looking for an innovative and technically proficient AI Solution Designer to conceptualize, architect, and validate AI-based solutions, with a strong emphasis on Proof of Concept (PoC) development. The ideal candidate will translate business needs into AI-powered solutions, design architecture, guide development teams, and demonstrate feasibility through rapid prototyping and PoCs. Key Responsibilities: 1. Solution Design & Architecture Translate business problems into AI/ML-driven solution designs. Define scalable AI/ML solution architectures using appropriate models, frameworks, APIs, and data pipelines. Collaborate with data engineers, ML engineers, and business stakeholders to ensure alignment. 2. Proof of Concept Development Design and develop PoCs to validate feasibility, performance, and business value of proposed AI solutions. Rapidly prototype AI features using tools such as Python, TensorFlow, PyTorch, Hugging Face, OpenAI APIs, LangChain, etc. Document PoC findings, results, and recommendations for full-scale implementation. 3. Technical Analysis & Documentation Conduct deep technical evaluations of AI/ML models, including accuracy, performance, and risk. Create detailed technical documentation including solution architecture diagrams, data flow diagrams, and API specs. Present PoC results and technical recommendations to stakeholders and executive teams. 4. Stakeholder Engagement Engage with cross-functional teams (Product, IT, Business, and Data teams) to understand needs and gather requirements. Act as a bridge between data science, engineering, and business teams to ensure successful delivery of AI initiatives. 5. Innovation & Best Practices Stay updated with the latest trends in AI, including LLMs, Generative AI, and AutoML. Recommend tools, frameworks, and platforms that can accelerate PoC and solution delivery. Promote reusability and modular architecture principles for AI solution components. Design, develop, and deploy conversational AI solutions using various tools such as Wren AI, Voice Flow, and ML algorithms. Collaborate with cross-functional teams to integrate AI models into existing systems and applications. Develop generative AI models for text generation, image processing, and other forms of data manipulation. Troubleshoot issues related to AI model performance and optimize system architecture for improved efficiency. Required Skills & Experience: Proven experience in designing AI/ML solutions and delivering PoCs in a business context. Strong programming experience with Python; exposure to ML libraries like Scikit-learn, TensorFlow, PyTorch. Experience with cloud platforms (AWS, Azure, GCP) and AI services (SageMaker, Azure ML, Vertex AI). Hands-on with APIs and frameworks like OpenAI, LangChain, FastAPI, Flask. Familiarity with MLOps tools (MLflow, DVC, Kubeflow) is a plus. Strong problem-solving, analytical, and architectural thinking abilities. Excellent communication and stakeholder management skills. Preferred Qualifications: Bachelor's or Master's degree in Computer Science, AI, Data Science, or related field. Certifications in AI/ML technologies or cloud platforms. Experience with enterprise AI systems or AI product development lifecycle. 3-6 years of experience in Conversational AI development or a related field. Strong understanding of AIMl, Python programming language, TensorFlow/PyTorch machine learning frameworks. Experience with natural language processing (NLP) techniques including large language models like BERT.

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6.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

At CAW Tech, we are passionate about bringing innovative ideas to life and developing the first versions of SaaS products with the potential to revolutionize industries, similar to what Uber, Airbnb, and Flipkart have achieved. Our dedicated engineering team is at the forefront of creating cutting-edge products for a diverse portfolio of startups, utilizing a wide range of technologies and frameworks. This environment is ideal for inquisitive and ambitious tech enthusiasts like you. Specializing in AI automation, digital transformation, and custom AI-driven product engineering, we excel in areas such as Conversational AI, Agentic AI, and chatbot solutions. Our work plays a crucial role in helping businesses enhance operational efficiency and elevate customer engagement through the latest technological advancements. Location: Hyderabad (Hybrid) with occasional travel required to regions including the US, UK, EU, Middle East, and APAC. About the Role: We are currently looking for a dynamic and results-oriented International Sales Manager to spearhead our global business development initiatives in IT services and consulting. In this role, you will be responsible for promoting digital transformation solutions, bespoke software development, staff augmentation, and managed services to clients across key global markets. Your primary responsibilities will include developing and implementing strategic sales plans for international territories, managing the entire sales cycle from lead generation to deal closure, showcasing various IT services offerings, collaborating with internal teams to tailor solutions, fostering strong relationships with key stakeholders, representing the company at industry events, and consistently meeting or exceeding sales targets. Key Requirements: - Bachelor's degree in Business, IT, or a related field (MBA preferred). - 6-12 years of experience in B2B/enterprise sales within the IT services or technology consulting sector. - Proven success in selling to international clients, particularly in the US, UK, or MEA regions. - Profound knowledge of outsourcing models, IT consulting dynamics, and different pricing structures. - Extensive network within target industries such as Fintech, BFSI, Healthcare, Retail, or SaaS. - Exceptional communication, negotiation, and presentation skills. - Ability to work autonomously, manage multiple accounts effectively, and travel internationally when necessary. Preferred Skills: - Familiarity with RFP/RFQ processes and proposal development. - Experience with offshore/onshore delivery models. - Proficiency in cloud platforms such as AWS, Azure, GCP, and modern technology stacks. - Exposure to catering to startup, scaleup, and enterprise clients. Compensation: Competitive base salary, commission structure, and performance-based incentives. Why Join Us - Join a rapidly expanding global tech company. - Lead impactful deals with Fortune 500 companies and emerging tech firms. - Experience a culture of autonomy, flexibility, and continuous growth opportunities.,

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3.0 - 7.0 years

0 Lacs

thane, maharashtra

On-site

As an AI Developer at Compusoft Advisors India Pvt. Ltd., you will play a crucial role in developing and implementing AI solutions utilizing Azure AI and Azure Open AI platforms. Your responsibilities will involve designing and deploying machine learning models, implementing natural language processing algorithms, and collaborating with cross-functional teams to discover business opportunities and deliver tailored solutions. To excel in this role, you should have at least 3 years of hands-on experience in developing AI solutions using Azure AI and Azure Open AI platforms. Proficiency in programming languages such as Python, C#, dot net, or others is essential. A solid understanding of AI concepts, techniques, and frameworks including machine learning, deep learning, natural language processing, computer vision, and conversational AI is required. Furthermore, familiarity with AI tools and frameworks like TensorFlow, PyTorch, Keras, Scikit-learn, NLTK, SpaCy, OpenCV, etc., is crucial for success in this position. Experience in utilizing cloud services and technologies such as Azure DevOps, Azure Data Factory, Azure SQL Database, Azure Cosmos DB, Azure Storage, etc., is highly advantageous. Excellent communication, problem-solving, and analytical skills are necessary attributes for this role. A strong passion for AI, coupled with a willingness to acquire new skills and stay updated on emerging technologies, is highly valued. A Bachelor's degree or higher in Computer Science, Engineering, Data Science, or a related field is a fundamental requirement to be considered for this position.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a part of our team at Quantiphi, you will be immersed in a dynamic environment where technology drives our business forward. However, our success is rooted in fostering a global and diverse culture. We prioritize our people and strive to maintain a culture that values transparency, diversity, integrity, learning, and growth. At Quantiphi, we believe in creating an environment that empowers you to innovate and excel, not only in your professional endeavors but also in your personal life. If you are seeking a workplace that encourages both professional and personal growth, Quantiphi is the place for you. Joining our team means collaborating with a group of enthusiastic over-achievers who are dedicated to achieving wild growth. If you are someone who thrives in a high-energy environment and enjoys working with like-minded individuals, you will find a fulfilling career at Quantiphi.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is looking for a Lead Conversational AI Developer to join the Intelligent Automation Center (IAC) team. As a Lead Conversational AI Developer, you will be responsible for designing and implementing Conversational AI solutions using Microsoft Azure and Copilot Stack in combination with GenAI. You should have hands-on experience with Microsoft Copilot Studio, Microsoft Bot Framework, NLP, Azure AI Search, and Azure OpenAI. Additionally, you will be utilizing Generative AI in projects and should have a strong expertise in Python for building bot solutions. Furthermore, you will be working with Azure Cognitive Services, Power Automate, Azure Logic Apps, and APIs to enhance Copilot Agent and bot functionalities. You should have experience in software development focusing on Conversational AI and Machine Learning. Proficiency with tools and Frameworks such as LangChain, LlamaIndex, and Streamlit is required. Knowledge and implementation experience of chatbot technologies using Microsoft Azure Services and Power Platform is also essential. Responsibilities include ensuring the quality of coded components through unit testing, collaborating with test teams for product testing and UAT, reporting status, issues, and risks to tech leads, improving skills in automation products through certifications, and training team members on Conversational AI related technologies. You should be able to work independently with minimal supervision, possess good team management skills, and have excellent communication and collaboration skills. Minimum qualifications include 4+ years of work experience in programming, scripting, and/or automation with a Bachelor's degree or 6+ years of relevant work experience without a Bachelor's degree. Additionally, you should have 2+ years of experience with Database Design structures such as Mongo DB and MySQL. Knowledge of conversational AI, Intelligent Automation methodologies, Process Mining concepts, and experience in business process diagrams and process flow charts are required. Applicants should have a Bachelor's degree and at least 5 years of IT-relevant work experience. Certification in Industry Leading Robotic Automation products, experience in Agile development, and cloud experience are considered a plus. Qualcomm is an equal opportunity employer committed to providing accessible processes for individuals with disabilities. If you require accommodations during the application/hiring process, please contact Qualcomm.,

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20.0 - 30.0 years

20 - 30 Lacs

Hyderabad, Telangana, India

On-site

Job Description In this role, you will: Strategize & deliver on the vision and OKRs for the EnterpriseObservability & Foundational Automation team specifically focused on Metrics & A.I Ops, Logging, Tracing, Visualization, Digital User Experience, Infrastructure as Code & Workload scheduling automation. Hands on Experience on these platforms and leading teams engineering these platforms is a requirement Lead team of Software Engineers & Product Owners to develop & integrate enterprise logging, metrics, tracing, A.I Ops for business-critical systems as well as dashboards (visibility) partnering with multiple lines of business Leadership in reimagining customer experiences through automation and self-service utilizing conversational AI & service orchestration for the Lines of Business Work with infrastructure, product, and support teams to define tools and strategy to ensure full observability, alerting,proactive monitoring & automation forenterprise systems and applications. Focus on delivering commitments aligned to enterprise strategic priorities Build support for strategies with business and technology leaders Guide development of actionable roadmaps and plans Identify opportunities and strategies for continuous improvement of software engineering practices Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers Identify financial management and strategic resourcing Set risk management guidelines and partner with stakeholders to implement key risk initiatives Develop strategies for hiring engineering talent Lead implementation of projects and encourage engineering innovation Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Interface with external agencies, regulatory bodies or industry forums Manage allocation of people and financial resources for Technology Strategic Leadership Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: Overall 20+ years of Technology Strategic Leadership experience, or equivalent out of which 8-10 years of experience in Observability, Monitoring & Automation is expected Hands on Software Engineering Manager with development skills & experience working on the Observability platforms Deep Industry exposure with patents, white papers in Software Engineering & Observability, Automation

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Competitive Marketing Research Manager at Kore.ai, you will play a crucial role in supporting the Compete program by helping the organization effectively position its market-leading AI solutions. Reporting to the Product Marketing lead, your responsibilities will include gathering, analyzing, and distributing insights to empower sales, marketing, and product teams. This position presents a unique opportunity to advance your career at the intersection of technology, market analysis, and strategic decision-making. Your primary responsibilities will involve monitoring, analyzing competitor data from various sources, tracking industry trends and competitive moves, and developing competitive battle cards, playbooks, and positioning guides. You will collaborate closely with product marketing, sales, and product teams to identify competitive intelligence needs, provide actionable insights, and support training sessions for sales teams. Additionally, you will be responsible for developing reports to share findings with stakeholders and assisting in maintaining and optimizing competitive intelligence tools and repositories. To excel in this role, you should have a passion for technology and market analysis, with a particular interest in AI, machine learning, or conversational AI. Strong research and analytical skills, exceptional written and verbal communication abilities, attention to detail, and the ability to collaborate effectively in a fast-paced, remote work environment are essential traits. A Bachelor's degree in Business, Marketing, Data Analytics, or a related field, along with 3+ years of professional experience in competitive intelligence, market research, or product marketing, is required. Proficiency in tools like Excel/Sheets, PowerPoint/Google Slides, or equivalent is necessary. Preferred qualifications include familiarity with competitive intelligence tools and frameworks, exposure to B2B enterprise technology, especially AI and automation solutions, and experience in creating sales enablement materials or reports. A Bachelors or Masters degree in Business Administration, Marketing & Data Analytics, or equivalent is desirable for this role. Join Kore.ai's diverse team and contribute to shaping the competitive landscape for market-leading AI solutions.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Pre-Sales Consultant at our organization, you will play a crucial role in providing presales support to our customers. Your responsibilities will center around being the primary point of contact and advisor to customers on topics such as Artificial Intelligence, Machine Learning, Large Language Models, Conversational AI, and Omni-channel Automation solutions. You will be responsible for developing tailored solutions for AI & ML based Omni-Channel Automation, as well as creating and delivering compelling proof of concept demonstrations. In this role, you will work closely with the sales team by offering technical expertise, conducting demonstrations, and delivering solution presentations to potential customers. Your ability to understand customer requirements and propose suitable solutions will be essential in driving successful presales engagements. Additionally, you will collaborate with various internal teams to ensure timely resolution of customer inquiries and concerns. Key responsibilities include organizing and planning proof of concept demonstrations, managing the sales bid process, and liaising with Product Managers to provide feedback on client requirements. You will also need to stay informed about market trends, product landscapes, and competitor activities to better serve our clients. To excel in this role, you should have at least three years of proven work experience as a Pre-Sales consultant or in a similar capacity. Working experience in a SAAS organization and dealing with large and mid-size Enterprise customers in India is a requirement. A degree in Computer Science, Engineering, or a related field is necessary, along with strong problem-solving, prioritization, and presentation skills. Excellent interpersonal and communication skills are essential, as you will be collaborating with multiple stakeholders. Furthermore, you must have a clear understanding of digital technology stacks including API's, middleware, ecosystems, and the ability to envision solutions. Experience in working with diverse groups such as Developers, Program Managers, Sales, and Pre-sales professionals is crucial for success in this role. Due to the nature of the position, a fair amount of travel is expected to meet clients, in addition to working from the office location. If you are passionate about leveraging cutting-edge technologies to drive sales opportunities and build customer confidence, we invite you to apply for the Pre-Sales Consultant position with us.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As an AI Engineer (Generative AI / Agentic AI) at Roboyo, you will be responsible for developing AI solutions using Generative AI models such as LLMs and agent-based frameworks. Your role will revolve around leveraging your strong Python skills and cloud technology experience in Azure, AWS, and GCP to build intelligent applications like chatbots and AI agents. This position will involve working on both client projects and internal prototypes, fostering collaboration with solution architects, data engineers, and active participation in agile development cycles. Your key responsibilities will include designing and testing AI-driven applications, deploying models and AI solutions on cloud platforms to ensure scalability, collaborating with the team to align AI solutions with client needs, and contributing to Roboyo's internal AI prototypes and knowledge sharing initiatives. The ideal candidate will have 3-6 years of software development experience with a focus on AI/ML, strong Python skills, and proficiency in AI libraries like TensorFlow and PyTorch. Experience in deploying AI solutions on cloud platforms and knowledge of Generative AI models such as LLMs and GPT will be essential. Additionally, good data handling and integration skills are required. Preferred qualifications include exposure to automation platforms like UiPath and Power Platform, familiarity with web development, APIs, or conversational AI tools such as Rasa and Microsoft Bot Framework. AI certifications will be considered a plus. Join our dynamic and ambitious team at Roboyo, where you will experience a fun and innovative work environment with a group of passionate individuals dedicated to pushing the boundaries of technology and automation. By applying for this role, you consent to the processing of your personal data for recruitment purposes in accordance with our Privacy Policy.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

At PwC, our team members in data and analytics are dedicated to utilizing data to drive insights and facilitate informed business decisions. Using advanced analytics techniques, we assist clients in optimizing their operations and achieving strategic goals. As a data analyst at PwC, your primary focus will be on employing advanced analytical methods to extract insights from extensive datasets and promote data-driven decision-making. Your role will involve leveraging expertise in data manipulation, visualization, and statistical modeling to aid clients in solving complex business challenges. Fueled by curiosity, you are a dependable and collaborative team member. In our dynamic work environment, you are expected to adapt to collaborating with diverse clients and team members, each presenting unique challenges and opportunities for growth. Every encounter serves as a chance to enhance your skills and knowledge. It is essential to take ownership, consistently deliver high-quality work that adds value for our clients, and contributes to the success of the team. As you progress within the Firm, you will establish a strong professional reputation, creating pathways for further career opportunities. In the domain of Data Science, specifically Conversational AI, we are seeking an experienced Senior Associate with a solid analytical background and a minimum of 4 years of professional experience. As part of the Digital Contact Solutions team within the Analytics Consulting practice, Senior Associates will collaborate with business analytics teams in India and work closely with clients and consultants in the U.S. This role involves leading teams in high-end analytics consulting engagements and providing strategic recommendations to project teams. To excel in this position, you will need an advanced degree in a quantitative discipline such as Computer Science, Engineering, Econometrics, Statistics, or Information Sciences specializing in business analytics or informatics. Key skills required for this role include familiarity with Conversational AI domain, NLP/NLU techniques, experience in building chatbots, proficiency in cloud platforms, expertise in Python or PySpark, visualization tools, and strong problem-solving abilities. As a Senior Associate, your responsibilities will encompass developing and executing project plans, translating business needs into data science solutions, client interaction, conducting analysis using advanced analytics tools, mentoring junior team members, writing production-ready code, creating presentations, and contributing to firm-building activities. At PwC, we prioritize the well-being of our employees and offer flexible work arrangements including Work-from-Home options and flexible working hours. We conduct mid-year appraisal cycles, provide opportunities to work on impactful client problems, offer continuous learning and upskilling opportunities, access to Massive Online Open Courses (MOOC) at no cost, guidance from world-class leadership, interaction with senior client leadership, and a diverse peer group for support throughout your journey.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be primarily responsible for managing, running, and delivering engagements while also assisting the practice leadership in business expansion, asset creation, and other firm-level activities. Throughout the day, 75-80% of your time will be spent collaborating with clients and internal stakeholders to deliver engagements, taking on various roles such as strategist, value realization expert, project manager, track lead, and program manager. The engagements will focus on business transformation through the enablement of Digital or Data platforms, Conversational AI, target operating model design, maturity assessment, benchmarking, and Strategy & roadmap for enterprise-wide process revamp using our proprietary OPQ framework. Additionally, you will spend 5-15% of your day working on business expansion activities such as preparing proposal responses, engaging in proactive pitches, collaborating with colleagues to build new assets/offerings, and contributing to thought leadership/industry outlook. Another 5-10% of your time will be dedicated to reinventing yourself by acquiring new soft and hard skills. Furthermore, 5-10% of your day will be allocated to mentoring other consultants in the team and providing guidance on their career aspirations. Your progress towards the next level will be based on demonstrating your capabilities through activities aligned with the next level and role maturity.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You should have hands-on experience in Machine Learning Model and deep learning development using python. You will be responsible for Data Quality Analysis and Data preparation, Exploratory Data Analysis, and visualization of data. Additionally, you will define validation strategies, preprocessing or feature engineering on a given dataset, and data augmentation pipelines. Text processing using Machine Learning and NLP for processing documents will also be part of your role. Your tasks will include training models, tuning their hyperparameters, analyzing model errors, and designing strategies to overcome them. You should have experience with python packages such as Numpy, Scipy, Scikit-learn, Theano, TensorFlow, Keras, PyTorch, Pandas, and Matplotlib. Experience in working on Azure open AI studio or openai using python or LLAMA or Langchain is required. Moreover, experience in working on Azure function and python flask/api development/streamlit, prompt engineering, conversational AI, and LLM models like word2Vec, Glove, spacy, BERT embedding models is preferred. You are expected to possess distinctive problem-solving, strategic, and analytical capabilities, as well as excellent time-management and organization skills. Strong knowledge in Programming languages like Python, reactjs, SQL, big data is essential. Excellent verbal and written communication skills are necessary for effective interaction between business and technical architects and developers. You should have 2 - 4 years of relevant experience and a Bachelors Degree in Computer Science, Computer Engineering, masters in computer application, MIS, or a related field. End-to-End development experience in deployment of the Machine Learning model using python and Azure ML studio is required. Exposure in developing client-based or web-based software solutions and Certification of Machine Learning and Artificial Intelligence will be beneficial. Good to have experience in power platform or power pages or Azure OpenAI studio. Grant Thornton INDUS comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. The culture at Grant Thornton INDUS promotes empowered people, bold leadership, and distinctive client service. Working at Grant Thornton INDUS offers an opportunity to be part of something significant and serves communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India Bengaluru and Kolkata.,

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8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

You are a dynamic and experienced BPO Technology Head with hands-on expertise in Genesys and other contact center technologies. In this leadership role, you will be responsible for driving the design, implementation, and optimization of the technology ecosystem that supports multi-channel customer service operations. The ideal candidate should be both strategic and technically proficient, capable of bridging the gap between business needs and technology solutions. Your key responsibilities include developing and executing the technology strategy for BPO and customer support operations. You will provide hands-on leadership in the implementation, configuration, and optimization of Genesys Cloud/Genesys Engage platforms. Additionally, you will oversee the architecture and integration of various tools such as ACD, IVR, CTI, WFM, quality monitoring, CRM, and analytics tools. Managing omnichannel capabilities and ensuring high availability and performance of systems will also be part of your role. You will design and rollout call center infrastructure in cloud environments and ensure interoperability and seamless integration between Genesys and supporting tools like Salesforce, Navitaire, etc. Overseeing real-time and historical reporting tools to enable performance optimization is crucial. Your knowledge of RPA, AI/ML, chatbots, voice bots, and other automation tools will help improve customer experience and operational efficiency. Exploring innovations in conversational AI, speech analytics, and customer journey orchestration is also expected. Leading a cross-functional team of IT engineers, developers, and tech support staff, as well as managing vendor relationships with Genesys and other third-party providers, will be part of your responsibilities. Negotiating service level agreements (SLAs), monitoring KPIs, and ensuring compliance with contracts are also key tasks. In terms of Security, Compliance, and Risk Management, you will ensure compliance with industry standards such as GDPR, HIPAA, PCI-DSS, and corporate security policies. Overseeing business continuity, disaster recovery planning, and incident management for contact center platforms is essential. The ideal candidate should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven hands-on experience with Genesys platforms, especially Genesys Cloud CX or Engage, in design, configuration, API integrations, and troubleshooting is required. Strong knowledge of contact center technologies like IVR, ACD, WFM, QM, CTI, CRM (e.g., Salesforce, Zendesk), telephony (SIP, VoIP), and analytics tools is necessary. Experience managing complex migrations and multi-site/global operations, as well as exposure to cloud platforms and containerized environments, will be advantageous. Your technical leadership and strategic planning skills, deep understanding of call center architectures, project and vendor management capabilities, omnichannel customer experience expertise, and proficiency in performance analytics and KPI management will be valuable assets. Excellent problem-solving and communication skills are also essential for this role. Preferred certifications include Genesys Certified Professional (GCP) Cloud CX or Engage, as well as PMP or ITIL Certification.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Pre-Sales Consultant, you will play a crucial role in providing presales support to customers, building confidence, addressing technical concerns, and seizing sales opportunities. Your expertise as a Presales Specialist will support the sales team through technical demonstrations, solution presentations, and understanding customer requirements to propose tailored solutions. Your primary responsibilities will revolve around being an expert in Artificial Intelligence, Machine Learning, Large Language Models, and Omni-channel Automation solutions. You will act as the main point of contact for customers regarding Conversational AI, Agent Assist & Analytics, and develop AI & ML based Omni-Channel Automation solutions. Additionally, you will be responsible for delivering compelling proof of concept demonstrations, ensuring solutions align with client requirements, managing the sales bid process, and collaborating with various teams for successful sales closures. To excel in this role, you should have a minimum of three years of experience as a Pre-Sales consultant in a SAAS organization, with a background in dealing with large and mid-size Enterprise customers in India. A degree in Computer Science, Engineering, or a related field is required, along with strong problem-solving, presentation, interpersonal, and communication skills. Proficiency in LLMs, AI, ML, SAAS, Contact center technical skills, and a clear understanding of digital technology stacks are essential. Your ability to work with diverse groups, including Developers, Program Managers, Sales, and Pre-sales teams, is crucial, as well as the willingness to travel and work from the office location as needed. In summary, as a Pre-Sales Consultant, you will be at the forefront of driving successful presales engagements, developing innovative solutions, and ensuring customer satisfaction through effective communication and collaboration with internal and external stakeholders.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Competitive Marketing Research Manager at Kore.ai, you will play a crucial role in supporting the Compete program to enhance the positioning of the organization's market-leading AI solutions. Reporting to the Product Marketing lead, your responsibilities will involve gathering, analyzing, and disseminating insights to empower sales, marketing, and product teams. This position provides a unique opportunity to advance your career at the intersection of technology, market analysis, and strategic decision-making. Your primary responsibilities will include monitoring, gathering, and analyzing competitor data from various sources, tracking industry trends and competitive moves, developing competitive battle cards and playbooks, collaborating with internal teams to identify competitive intelligence needs, supporting sales teams with training on competitive differentiation, creating visually appealing reports for stakeholders, and assisting in managing competitive intelligence tools and repositories. To excel in this role, we are looking for a self-starter with strong research, analytical, and communication skills who thrives in a fast-paced, dynamic environment. Your passion for technology and market analysis, curiosity about competitors and industry dynamics, exceptional written and verbal communication skills, detail-oriented mindset, and ability to collaborate across teams will be invaluable assets in this position. The ideal candidate will hold a Bachelor's degree in Business, Marketing, Data Analytics, or a related field, along with at least 3 years of professional experience in competitive intelligence, market research, product marketing, or a related field. Proficiency in tools like Excel/Sheets, PowerPoint/Google Slides, or equivalent is required. Familiarity with competitive intelligence tools and frameworks, exposure to B2B enterprise technology, and experience in creating sales enablement materials are preferred qualifications. If you are seeking a challenging opportunity to leverage your skills in competitive marketing research within a leading enterprise AI organization, we encourage you to apply for this role. Join Kore.ai's diverse team of professionals on a mission to drive AI innovations to serve customers worldwide.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

At PwC, our focus in data and analytics is on leveraging data to drive insights and make informed business decisions. We utilize advanced analytics techniques to assist clients in optimizing their operations and achieving their strategic goals. In the realm of data analysis at PwC, your main role will involve utilizing advanced analytical techniques to extract insights from large datasets and facilitate data-driven decision-making. Your expertise in data manipulation, visualization, and statistical modeling will be crucial in supporting clients to solve complex business problems effectively. Driven by curiosity, you are a reliable and contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a diverse set of clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering quality work that adds value for our clients and contributes to team success are key expectations. As you progress within the firm, you have the opportunity to build a strong personal brand, creating pathways for further professional growth. Examples of the skills, knowledge, and experiences required to excel in this role include: - Applying a learning mindset and taking ownership of your own development. - Appreciating diverse perspectives, needs, and feelings of others. - Developing habits to sustain high performance and unlock your potential. - Actively listening, asking questions for clarification, and effectively expressing ideas. - Seeking, reflecting upon, acting on, and providing feedback. - Gathering information from various sources to analyze facts and identify patterns. - Committing to understanding how businesses operate and building commercial awareness. - Learning and applying professional and technical standards while upholding the firm's code of conduct and independence requirements. Position: Senior Associate Domain: Data Science - Conversational AI About Acceleration Center Mumbai/Bangalore: The Acceleration Centers at PwC serve as diverse, global talent hubs dedicated to driving growth for the organization and creating value for clients. The PwC Advisory Acceleration Center in Bangalore is an integral part of the Advisory business in the US, focusing on developing a wide range of solutions across Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics, and vertical-specific solutions. PwC's high-performance culture, centered on excellence and diversity, provides a supportive environment for collaboration and growth. By collaborating with a network of people and leveraging global leadership development frameworks and digital technologies, you will have the opportunity to learn and excel in your career. The firm's commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching, and learning & development establishes it as one of the most desirable workplaces. We are seeking an experienced senior associate with a strong analytical background and expertise in Conversational AI (with over 4 years of professional experience) to join our Digital Contact Solutions team within the Analytics Consulting practice. As a Senior Associate, you will work closely with business analytics teams in India, collaborating with clients and consultants in the U.S. to lead high-end analytics consulting engagements and provide valuable business recommendations to project teams. Education: Advanced Degree in a quantitative discipline such as Computer Science, Engineering, Econometrics, Statistics, or Information Sciences focusing on business analytics or informatics. Required Skills: - Proficiency in the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges. - Understanding of conversational (chats, emails, and calls) data and its preprocessing for training Conversational AI systems. - Strong problem-solving and analytical skills for troubleshooting and optimizing conversational AI systems. - Familiarity with NLP/NLG techniques such as parts of speech tagging, lemmatization, Word2vec, sentiment analysis, and text classification. - Expertise in NLP and NLU verticals including Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR, Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI, and Generative AI. - Experience in building chatbots using bot frameworks like RASA/ LUIS/ DialogFlow/Lex and developing NLU model pipelines. - Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and services for building Conversational AI solutions. - Expertise in Python or PySpark, R, and JavaScript frameworks. - Proficiency in visualization tools such as Power BI, Tableau, Qlikview, Spotfire. - Experience in evaluating and enhancing conversational AI system performance through metrics and user feedback. - Excellent communication and collaboration skills for working effectively with cross-functional teams and stakeholders. - Track record of successfully delivering conversational AI projects on time. - Familiarity with Agile development methodologies and version control systems. - Ability to stay updated with the latest trends in conversational AI technologies. - Strong strategic thinking and alignment of conversational AI initiatives with business goals. - Knowledge of regulatory and compliance requirements related to conversational AI applications. - Experience in the telecom industry or similar fields. - Understanding of customer service operations and CRM systems. Nice To Have: - Familiarity with data wrangling tools such as Alteryx, Excel, and Relational storage (SQL). - ML modeling skills including Regression, Time Series Forecasting, Classification, XGB, Clustering, Neural Networks, Simulation Modeling, etc. - Experience in survey analytics and organizational functions like pricing, sales, marketing, operations, customer insights, etc. - Understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data. Roles and Responsibilities: As a Senior Associate, your responsibilities will include participating in the end-to-end project cycle from developing proposals to delivering the final product. Apart from supporting PwC leadership, you will also lead client conversations to develop suitable products. Specific responsibilities entail: - Developing and executing project & analysis plans under the guidance of the project manager. - Translating business needs into data science solutions and actionable insights. - Handling client interactions on business problems to be resolved. - Conducting analysis using advanced analytics tools and mentoring junior team members. - Writing and deploying production-ready code. - Creating presentations for client teams and PwC project leadership. - Contributing to knowledge and firm-building activities. What We Offer: At PwC, we prioritize the mental & physical well-being of our people and acknowledge the importance of flexibility, especially in challenging times. Our policies around Work-from-Home and flexible working hours aim to support our employees. Additionally, we provide: - Mid-year appraisal cycle to recognize performance in a timely manner. - Opportunities to address impactful client problems with long-lasting implications. - Continuous learning and upskilling opportunities through access to Massive Online Open Courses (MOOC) at no cost. - World-class leadership guidance to enhance expertise across various functions. - A diverse peer group for support throughout your journey. - Interaction with senior client leadership and potential visits to client locations for meaningful engagements.,

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