SDE III (Backend + AI)

Get To Know Us First!

Who We Are

At interface.ai, were redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.

Our mission

To make banking effortless, intelligent, and profitableenhancing user experience while boosting revenue and efficiency for financial institutions.

Were not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, were shaping the future of AI in financial services.

Join us to build something transformative.

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Role SDE III Backend + AI

Location:

Function:

Reports to:

About the Role

Software Development Engineer III

real-time systems, speech infrastructure

What Youll Do

• Design and build high-availability, low-latency services powering AI-based voice and digital agents
• Contribute to the orchestration logic that handles tool invocation, conversational memory, session management, and multi-turn logic
• Integrate backend systems with AI components such as language models, speech pipelines, and structured data sources
• Collaborate with cross-functional teams including ML, product, compliance, and UX to deliver intelligent and trustworthy user experiences
• Identify and resolve performance bottlenecks, reliability issues, and system-wide scalability challenges
• Participate in design and architecture reviews, and mentor junior engineers across the team
• Uphold engineering excellence through strong documentation, testing, observability, and DevOps practices

What Youll Bring

• 4+ years of experience in backend engineering, ideally working on real-time or user-facing platforms
• Strong programming skills in Node.js, with deep understanding of asynchronous programming and system design
• Proven experience building and scaling distributed services, APIs, and event-driven systems
• Familiarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelines
• Experience integrating services with data stores, message queues, and external APIs
• Exposure to conversational AI, LLM infrastructure, or voice interfaces

Bonus Points:

• Experience working on AI-enabled or ML-integrated platforms
• Understanding of compliance, security, and auditability requirements in regulated environments
• Prior experience working in fast-paced, high-growth product teams

Why Join Us

• Work on the

  most impactful and revenue-generating platform

  in the organization
• Build infrastructure for

  real-time intelligent agents

  across both chat and voice modalities
• Collaborate with top-tier AI researchers, designers, and engineers in a fast-moving, high-trust environment
• Help shape the future of

  human-AI interaction

  in a mission-driven company at scale

Ready to lead with impact Apply now.