2 Voice Interfaces Jobs

Get To Know Us First! Who We Are At interface.ai, were redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission : To make banking effortless, intelligent, and profitableenhancing user experience while boosting revenue and efficiency for financial institutions. Were not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, were shaping the future of AI in financial services. Join us to build something transformative. Careers - https://interface.ai/open-positions LinkedIn - https://www.linkedin.com/company/interface-ai/ Role SDE III Backend + AI Location: India (Remote) Function: Engineering Product Engineering Reports to: Engineering Manager Product Engineering About the Role We are looking for a Software Development Engineer III to join the team behind Sphere , our flagship conversational AI platform powering intelligent voice and digital assistants across financial services. Sphere handles millions of conversations, transactions, and decision-making momentsmaking it one of the most critical and high-revenue systems in our ecosystem. In this role, you will lead the development of scalable backend systems that enable natural, secure, and context-aware AI interactions. Youll work at the intersection of real-time systems, speech infrastructure , and agentic AI orchestration , helping define how end users and institutions experience AI across voice and chat interfaces. What Youll Do Design and build high-availability, low-latency services powering AI-based voice and digital agents Contribute to the orchestration logic that handles tool invocation, conversational memory, session management, and multi-turn logic Integrate backend systems with AI components such as language models, speech pipelines, and structured data sources Collaborate with cross-functional teams including ML, product, compliance, and UX to deliver intelligent and trustworthy user experiences Identify and resolve performance bottlenecks, reliability issues, and system-wide scalability challenges Participate in design and architecture reviews, and mentor junior engineers across the team Uphold engineering excellence through strong documentation, testing, observability, and DevOps practices What Youll Bring 4+ years of experience in backend engineering, ideally working on real-time or user-facing platforms Strong programming skills in Node.js, with deep understanding of asynchronous programming and system design Proven experience building and scaling distributed services, APIs, and event-driven systems Familiarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelines Experience integrating services with data stores, message queues, and external APIs Exposure to conversational AI, LLM infrastructure, or voice interfaces Bonus Points: Experience working on AI-enabled or ML-integrated platforms Understanding of compliance, security, and auditability requirements in regulated environments Prior experience working in fast-paced, high-growth product teams Why Join Us Work on the most impactful and revenue-generating platform in the organization Build infrastructure for real-time intelligent agents across both chat and voice modalities Collaborate with top-tier AI researchers, designers, and engineers in a fast-moving, high-trust environment Help shape the future of human-AI interaction in a mission-driven company at scale Ready to lead with impact Apply now. Show more Show less

The Senior Specialist, Product Experience Design position at our Pune development center is seeking an experienced User Experience/Interaction Designer with a strong passion for data-driven experience design. As part of our innovative Product Development team, you will be involved in the rapid iteration of Prototypes and MVPs in the B2B and B2B2C domains, focusing on solving complex business challenges with an emphasis on Artificial Intelligence (AI) and Machine Learning (ML). Your role will involve collaborating with cross-functional teams to design Proof-of-Concepts and Minimum Viable Data Products using human-centric design principles and rapid prototyping methodologies. You will contribute to the design of digital data products, ensuring optimal user experiences by participating in "Design Thinking" workshops and exploring innovative solutions in the realm of Big Data, AI, and ML. Additionally, you will work on defining the next generation of data-driven products and contributing to Mastercard's design pattern library. Your responsibilities will include creating cohesive visual language across various platforms, collaborating with key partners, and driving experimentation to enhance product design quality. The ideal candidate should possess a strong background in Interaction Design, including experience in developing User Archetypes, rapid prototyping, and articulating engaging experiences through sketches and prototypes. Proficiency in using prototyping tools such as Figma, Sketch, and Adobe Experience Design is required. Furthermore, experience in Visual Design, UX research, and client-facing engagements is a plus. A Bachelor's or Master's Degree in Design for Interactive Media or equivalent experience is preferred. If you are a detail-oriented, user-centric designer who is passionate about data-driven experiences and eager to shape the future of Mastercard through innovative design solutions, we encourage you to apply. Join us in creating impactful digital products that cater to a global user base and drive the evolution of data-driven technologies.,