Content Quality and Data Auditor

About AmberStudent Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital. Role Overview As a Content Quality Assurance Executive , you will be the gatekeeper of data and content quality across our property listings. You will perform detailed audits of pricing, offers, availability, commissions, property content . Your work ensures our listings are reliable, consistent, and compliant with internal standards, enabling seamless student experiences and business accuracy. Key Responsibilities: Perform regular audits (daily/weekly/monthly) on inventory data including: Pricing, availability, offers, and discounts Commission structures and revenue data Property images & videos Pricing, availability, offers, and discounts Descriptions and amenity information Conduct Freshdesk ticket audits Maintain and monitor trackers , flag discrepancies, and follow up with the Data Entry or KAM teams to resolve issues. Ensure data consistency and content accuracy across internal tools and front-end platforms. Create and manage QA scorecards, dashboards, and audit reports using Excel/Google Sheets. Identify trends and common issues and propose process improvements . Ensure proper version control and documentation of audit results. Collaborate with cross-functional teams including Supply, KAM, Internal Expansion Team, Operations, and Content . Key Skills & Competencies Advanced Excel/Google Sheets proficiency (VLOOKUP, Pivot Tables, Data Validation, Conditional Formatting, etc.) Excellent written and verbal communication skills in English Experience with QA/audit tools and platforms like Freshdesk, CRM systems Detail-oriented mindset with strong analytical and problem-solving skills Prior experience in real estate, hospitality, or e-commerce audits is a strong advantage Strong process orientation with ability to document SOPs and flag inefficiencies Self-starter attitude and ability to handle multiple assignments independently Ability to prioritize tasks , manage tight deadlines, and collaborate effectively High level of integrity and confidentiality , especially while handling revenue and commission data Preferred Tools & Platforms Excel/Google Sheets Freshdesk, CRM, Zendesk or similar support tools Slack, Notion, (for documentation and collaboration) Basic knowledge of SQL or Power BI/Tableau is a plus What will you get from Amber Fast-paced growth (can skip intermediate levels) Total freedom and authority (everything under you, just get the job done!) Show more Show less