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Radiant Systems Inc
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Configuration Specialist

Configuration Specialist

Radiant Systems Inc

0 years

0 Lacs

india

Posted:1 month ago| Platform:

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Skills Required

configuration duration support etq troubleshooting messaging software resolve updating content data workflow test graphs reports excel tableau reporting training communication word sql scripting python javascript sharepoint visualization

Work Mode

Remote

Job Type

Contractual

Job Description

Position: Configuration Specialist

Location: Remote

Duration: Contract

We are seeking a highly motivated System Support and Configuration Specialist to assist program leaders with system configurations, administration, and user support for global, web-based applications. This role will primarily focus on the EtQ Reliance platform, ensuring smooth daily operations, troubleshooting issues, and supporting ongoing enhancements.

Key Responsibilities:

Provide daily system support via phone, email, and instant messaging to EtQ Reliance users.
Troubleshoot technical issues, collaborating with users and software vendors as needed to resolve problems.
Perform system administration tasks, including updating website content and making system data changes.
Assist with configuration updates and workflow enhancements in EtQ Reliance.
Develop and execute test cases to validate system configurations.
Support software validation and change control processes.
Create charts, graphs, and reports using Excel, Tableau, and other reporting tools.
Assist in developing training materials to support user adoption.

Required Skills & Qualifications:

Strong written and verbal communication skills.
Excellent organizational abilities and attention to detail.
Team-oriented with a passion for problem-solving and supporting others.
Experience troubleshooting systems and performing root cause analysis.
Proficient with Windows and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Hands-on SQL experience.

Preferred Skills:

Scripting experience (Python, JavaScript, VBScript, or similar).
SharePoint experience.
Familiarity with reporting/visualization tools such as Tableau.

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Radiant Systems Inc

Technology & Software

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Configuration Specialist