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Covie
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Community Building Associate

Community Building Associate

0 - 3 years

|

3 - 5 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:23 hours ago| Platform:

Apply

Skills Required

customer service community management client relationship management quality check voice process operations front office financial operations team leading key account management hospitality facility management powerpoint communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Covie is looking for Community Building Associate to join our dynamic team and embark on a rewarding career journey

Engagement and Outreach:

Assist in developing and executing community engagement strategies.
Create and manage engaging content for various platforms (social media, forums, newsletters, etc.). Organize and facilitate community events, both online and offline. Actively participate in community discussions, providing support and fostering positive interactions.

Communication and Support:

Respond to community inquiries and concerns in a timely and effective manner.
Serve as a liaison between the community and the organization, conveying feedback and insights to relevant teams. Develop and maintain FAQs, guides, and other resources to assist community members.

Data and Reporting:

Monitor community metrics and provide regular reports on engagement, satisfaction, and other key performance indicators.
Analyze data to identify trends, areas for improvement, and opportunities for growth.

Collaboration:

Work closely with marketing, product, and customer support teams to ensure community activities align with organizational goals.
Collaborate with external partners and stakeholders to enhance community offerings and opportunities.

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