102 Community Management Jobs

New Business Ventures Job TitleSocial Media Assistant Manager / Manager - Medical Weight Loss Venture LocationMumbai Ketto acts as a seed investor. About the Role: We are seeking a Social Media Assistant Manager / Manager for our medical weight loss venture - where we will provide clinical health coaching & nutrition in combination with GLP-1 medical therapy (e.g. Ozempic, Mounjaro) to our users for high efficacy weight management. This role is ideal for someone with prior experience in healthcare / healthtech content creation, a deep understanding of social media trends, and the ability to engage audiences effectively. The Social Media Manager will be responsible for crafting and executing our social media strategy to drive brand awareness, engagement, and customer acquisition. Key Responsibilities: Content Creation & StrategyDevelop and execute an engaging social media content strategy, including posts, videos, reels, and stories, aligned with medical weight loss trends and audience interests. Community EngagementActively engage with followers, respond to queries, and build a strong community of our TG across social media platforms. CollaborationWork closely with nutritionists, coaches, doctors, influencers, and internal teams to create compelling medical weight loss content and campaigns. Performance AnalysisTrack, analyze, and report key social media metrics, optimizing strategies based on insights. TrendspottingStay updated with the latest medical weight loss, fitness, health and nutrition trends, viral content, and platform algorithm changes to keep our brand relevant and engaging. Campaign ManagementPlan and execute social media campaigns that drive customer awareness and program participation. Paid PromotionsCollaborate with the marketing team to strategize and execute paid social media campaigns for optimal reach and engagement. Qualifications: 3-5 years of experience in social media management in healthcare, healthtech or nutrition & wellness Strong content creation skills, with expertise in video formats, reels, and engaging storytelling. Experience managing social media accounts, including Instagram, YouTube, and Facebook. Deep understanding of nutrition, fitness, healthcare & medical content trends and audience preferences. Excellent communication and community management skills. Ability to analyze data and optimize social media strategies accordingly.

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. About the role Paytm Ambassador role will support various initiatives within the marketing/PR department aimed at driving Paytm s growth. This includes event management, customer acquisition, and social media engagement, as well as contributing to the development and success of the other programs. Why join us If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India s largest digital lending story is brewing here. It s your opportunity to be a part of the story! Job TitleCreator Community Executive / Campaign Manager DepartmentPaytm Ambassador Program Employment TypeFull-Time LocationLucknow, Jaipur, Allahabad, Ahmedabad, Indore, Guwahati, Hyderabad, Chennai, Bangalore, Delhi NCR Campaign Managers (3 Total) Central team management role Pan-India influencer onboarding and campaign execution City Executives (10 Positions) CitiesLucknow, Jaipur, Allahabad, Ahmedabad, Indore, Guwahati, Hyderabad, Chennai, Bangalore, Delhi NCR Role Overview We re building a high-impact, creator-led content engine under the Paytm Ambassador Program. This team will identify, onboard, and manage nano/micro influencers in key cities across India. City Executives will handle local onboarding and engagement, while Campaign Managers will centrally oversee execution, coordination, and reporting. The role blends community management, influencer marketing, and content execution ideal for someone passionate about short-form content and creator culture. Key Responsibilities Common to All Roles Identify and recruit relevant nano/micro content creators on Instagram & YouTube Explain program structure, payouts, and campaign briefs (via calls, WhatsApp) Ensure video content is delivered on time and matches campaign tone & tagging guidelines Log submissions, track creator performance, and maintain dashboards Build and maintain long-term creator relationships for consistent participation Manage city-specific WhatsApp/Telegram channels to keep creators engaged Additional for Campaign Managers Coordinate campaign rollouts across multiple cities Host monthly Zoom check-ins with regional teams and creators Handle payout/content-related escalations with empathy and clarity Submit structured weekly performance updates to the central team Eligibility Criteria 1-3 years of experience in influencer marketing, community building, or content management Strong communication skills in English, Hindi, and one regional language Familiarity with Instagram, YouTube, and short-form video culture Basic working knowledge of Excel/Google Sheets Hands-on experience with creators is highly preferred Ability to edit basic reels/short-form videos using mobile apps or simple tools Preferred Traits Self-driven with a hustler mindset Quick and reliable execution with attention to detail Familiarity with grassroots networkscollege creators, artists, regional influencers Active on Instagram or YouTube (personally or professionally) Ability to manage multiple stakeholders and timelines 3,20,000 - 3,60,000 a year

Community Program Design: Designing a program framework to launch, onboard, and nurture growth of communities in priority countries around the world, collaborating with other program teams to align objectives Design a framework to build and nurture a student and faculty ecosystem (including but not limited to student clubs, societies and associations, university platforms, academic departments and career services, etc.) Community Engagement & Support: Building and maintaining strong relationships with community members and focal points, acting as their advocate within the company. Proactively engaging with community members through online platforms, forums, social media, and virtual events to foster collaboration and knowledge sharing. Creating, curating, and sharing resources, including guides, FAQs, and industry insights, to help community members enhance their engagement with extended communities. Collaborating with the Marketing team to promote IBM opportunities, showcase success stories and promote their impact across multiple channels. Onboarding & Training: Onboarding new community members and ensuring they are fully equipped to engage their extended communities effectively. Developing and delivering promotional, enablement and training materials, webinars, and best practices. Community Building & Events: Planning and executing virtual events, such as webinars, roundtable discussions, and Q&A sessions in collaboration with program and delivery teams, to promote collaboration and professional development within the community. Developing initiatives that encourage networking, mentorship, and peer support among community members. Organizing recognition and incentive programs to celebrate high-performing community members and foster community spirit. Feedback & Improvement: Gathering feedback from community members on their experience and identifying areas for improvement. Collaborating with cross-functional teams (Marketing, Consulting, Research) to ensure that community member feedback is folded into future strategy. Analyzing engagement metrics and feedback to identify trends, opportunities, and areas for improvement. Required education Bachelor's Degree Required technical and professional expertise About 7+ years of experience designing and running global large-scale programs for professional or student developer communities. Successful track record of setting up and running global community programs with students, developers, and academic stakeholders. Strong experience in community and ecosystem building, including launching and scaling communities, managing stakeholders and operations (including processes, documentation and resource management). Successful track record of creating engaging experiences for student and faculty communities, including experiences that meet individual geographic and global needs. Deep understanding of university and AI education and related ecosystems. Ability to map stakeholders (internal teams, external partners, end-users, etc.) and align community activities with broader organizational objectives. Experience in multi-channel promotion and in collaborating with communications and marketing to promote opportunities and showcase successes. Defining and tracking engagement, growth and impact, reporting program metrics and driving continuous improvements based on lessons learned. Entrepreneurial mindset and appetite to stretch the role, constantly reimagining what it can deliver Ability to genuinely understanding members’ needs, challenges and aspirations, cultivating. relationships, empowering local champions, and demonstrating follow-through on commitments. Ability to work effectively across timezones and multicultural environment. A successful Community Manager is able to combine a a clear strategic vision with hands-on community and ecosystem care, keeping member value at the heart of every decision and driving program growth. Preferred technical and professional experience Experience engaging and nurturing communities on social media Familiarity with data and AI technologies Other related job titles to source resumes on LinkedIn - Developer Advocate, Google Developer Student Group Program Manager, Google Developer Group Program Manager, Student Ambassador Community Manager etc.

This role is for one of Weekday's clients Salary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA) Min Experience: 1 year Location: Faridabad, Palwal, greater noida, NCR JobType: full-time Key Responsibilities: Communication & Representation Represent the company in all on-campus forums, meetings, and events. Act as a bridge between students and the central team. Host and moderate events, webinars, and student town halls. Event Management & Student Engagement Plan, organize, and execute high-impact events, orientations, contests, and celebrations. Lead student clubs and interest groups, fostering active participation and leadership. Develop and implement new community engagement initiatives. Data Management & Documentation Maintain up-to-date records of student involvement, grievances, events, and resolutions. Submit regular reports with insights and suggestions. Use tools like Excel/Sheets, CRM for data tracking. Leadership & Student Support Serve as a mentor and guide for students facing academic or personal challenges. Manage student grievances and maintain a safe, inclusive environment. Promote a culture of discipline, mutual respect, and responsibility. University Liaison & Diplomacy Build and maintain strong working relationships with university staff and authorities. Ensure the company is seen as a professional, value-adding partner. Coordinate with campus departments for approvals, venue bookings, and support. Core Skills & Competencies 1. Exceptional Communication & Public Speaking Fluent, confident, and engaging speaker. Able to address large groups, moderate discussions, and represent the company in formal settings. Skilled in adapting tone and language based on audience students, university officials, or partners. 2. Event Planning & Creative Campaigning Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc. Brings fresh, innovative ideas that reflect students interests and align with the company's goals. Manages budgets, timelines, vendors, and promotion strategy effectively. 3. Pulse of the Community Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences. Designs engagement activities that spark joy, pride, and belonging within the student body. Creates campaigns that are not only fun but mission-driven. 4. Club & Community Management Leads multiple student clubs and interest groups. Identifies leaders within the student body and grooms them for responsibility. Oversees regular student activities, ensuring participation and purpose. 5. Leadership & Decision-Making Strategic thinker and action-oriented. Assigns roles, holds people accountable, and maintains discipline. Balances warmth with authority; commands respect while remaining approachable. 6. Responsiveness & Reliability Available beyond the standard 95 schedule, especially in crisis or event situations. Maintains prompt communication via calls, emails, and messages. 7. Emotional Intelligence & Empathy Capable of handling student grievances with understanding and discretion. Maintains emotional balance under pressure and helps students regulate theirs. Serves as a trusted advisor during difficult transitions or conflicts. 8. Professionalism & Diplomacy Handles university relations with maturity and tact. Knows when to escalate issues and when to resolve them independently. Builds trust-based relationships with faculty and administration. 9. Conflict Resolution & Crisis Management Anticipates brewing issues and neutralizes them early. Manages student-to-student or student-to-administration conflicts calmly. Capable of stepping in as a strong but fair mediator. 10. Data Tracking & Documentation Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc. Ensures every interaction, event, and outcome is documented and reported with transparency. Obsessed with optimization based on numbers and patterns. 11. Negotiation & Persuasion Able to influence stakeholdersstudents, university partners, vendors, etc.towards favorable outcomes. Communicates value propositions effectively in both informal and formal situations. Skilled in proposal creation and pitching value-add to institutions.

Designation: Community Manager Office Location: Years of experience: 0 to 2 Salary Range: INR to (Annual) Position description: PURPOSE Responsible for the routine activities and operations for the assigned members of the Hub with key focus on maximizing customer satisfaction while upholding the Service Brand. Act as first point of Contact for all member requirements, concerns, servicing and billing. Influence member retention and expansion by member customer delight through various touch-points. Key person to deliver on ground member experience and facilitate allied activities like facilitate customizationactivities, onboarding or offboarding of members, member engagement activities. KEY STAKEHOLDER NETWORK (Internal and external) Internal: FacilitiesTeam,Finance,Legal,Marketing,Sales,Community Team,Set-up,Technology Infrastructure ExternalMember Customers (Can be 91S team based out of Hub too), Walk-in leads, Vendors (Events/Facilities) MINIMUM REQUIREMENTS ( to fit into this role) Education Guidelines: Bachelor's Degree in Hotel, Hospitality or Events Management Experience Guidelines: 0-2 Years preferably in a B2C Service Oriented organization Knowledge & Skills: A. Technical Financial Acumen (Basic Revenue/GST compliance/Collections/Invoicing etc.) Event Management Customer Relationship Management IT Infrastructure Basics B.Behavioral Customer Orientation Collaboration Stakeholder Management Problem Solving Organizing & Planning Communication Skills (Interpersonal Relationship) AREAS OF RESPONSIBILITY: A. Strategic & Planning Responsibilities Plan events calendar in collaboration with Community Team and identify events in various categories (Learning/Unwinds/Awareness etc.). Conduct activities in line with the events calendar, encourageparticipation and measure feedback from members. Maintain healthyrelationships with the members and identify any churn risks or expansion opportunitiesproactively. Create awareness about the shared resources available in the Company and foster the culture of working in a shared space. Execute core activities pertaining to enhancing NPS & measuring customer satisfaction levels on all service offerings & amenities. Track the NPS scores from their respective PoCs & provide inputs to respective stakeholderbasis assessment results to improve on key metrics for assigned Hub. Formulate plans to seamlessly conduct onboarding activities, hub-tours, and meet operational & tactical requirements of hubs in line with the SOPs/Service Brand guidelines. Follow the Onboarding process as per the laid down SOPs to provide a delightful member experience. B. Financial & Control Responsibilities Accountable for maintaining contract agreements, timely invoicing of the members & collection of payments on products & services offered for all members in the assigned hub. Outline and share audit agreements, invoicing reports, quarterly event calendar & execution of monthly event/ activity, conduct gap analysis and suggest corrective actions or highlight red flags if any to concerned stakeholders. C. Functional Responsibilities Responsible for overall compliance in standards and execution as directed by Finance & Legal teams w.r.t contracts management & implementation for assigned hub. Directly accountable for exceptional hub tours for all walk-ins and on-boarding for all members for the assigned Hub. Execute initiatives & methodologies to drive operational excellence for assigned hub to manage working capital & derive cost efficiencies while managing optimum quality standards as directed by immediate supervisors. Responsible for delivery of products & services for all members as per agreement for respective hubs. Lead operations & delivery of events for assigned hub as directed by Community teams. Execute all learning programs & workshops as directed by community team for the assigned Hub. D. People Responsibilities Develop self capabilities to manage complex member relationships, understand business context. Ensure adequate training of self to manage customers & stakeholders in line with the service brand guidelines. Primary Responsibilities: Community Management Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

Designation: Community Manager Office Location: Years of experience: 0 to 2 Salary Range: INR to (Annual) Position description: PURPOSE Responsible for the routine activities and operations for the assigned members of the Hub with key focus on maximizing customer satisfaction while upholding the Service Brand. Act as first point of Contact for all member requirements, concerns, servicing and billing. Influence member retention and expansion by member customer delight through various touch-points. Key person to deliver on ground member experience and facilitate allied activities like facilitate customizationactivities, onboarding or offboarding of members, member engagement activities. KEY STAKEHOLDER NETWORK (Internal and external) Internal: FacilitiesTeam,Finance,Legal,Marketing,Sales,Community Team,Set-up,Technology Infrastructure ExternalMember Customers (Can be 91S team based out of Hub too), Walk-in leads, Vendors (Events/Facilities) MINIMUM REQUIREMENTS ( to fit into this role) Education Guidelines: Bachelor's Degree in Hotel, Hospitality or Events Management Experience Guidelines: 0-2 Years preferably in a B2C Service Oriented organization Knowledge & Skills: A. Technical Financial Acumen (Basic Revenue/GST compliance/Collections/Invoicing etc.) Event Management Customer Relationship Management IT Infrastructure Basics B.Behavioral Customer Orientation Collaboration Stakeholder Management Problem Solving Organizing & Planning Communication Skills (Interpersonal Relationship) AREAS OF RESPONSIBILITY: A. Strategic & Planning Responsibilities Plan events calendar in collaboration with Community Team and identify events in various categories (Learning/Unwinds/Awareness etc.). Conduct activities in line with the events calendar, encourageparticipation and measure feedback from members. Maintain healthyrelationships with the members and identify any churn risks or expansion opportunitiesproactively. Create awareness about the shared resources available in the Company and foster the culture of working in a shared space. Execute core activities pertaining to enhancing NPS & measuring customer satisfaction levels on all service offerings & amenities. Track the NPS scores from their respective PoCs & provide inputs to respective stakeholderbasis assessment results to improve on key metrics for assigned Hub. Formulate plans to seamlessly conduct onboarding activities, hub-tours, and meet operational & tactical requirements of hubs in line with the SOPs/Service Brand guidelines. Follow the Onboarding process as per the laid down SOPs to provide a delightful member experience. B. Financial & Control Responsibilities Accountable for maintaining contract agreements, timely invoicing of the members & collection of payments on products & services offered for all members in the assigned hub. Outline and share audit agreements, invoicing reports, quarterly event calendar & execution of monthly event/ activity, conduct gap analysis and suggest corrective actions or highlight red flags if any to concerned stakeholders. C. Functional Responsibilities Responsible for overall compliance in standards and execution as directed by Finance & Legal teams w.r.t contracts management & implementation for assigned hub. Directly accountable for exceptional hub tours for all walk-ins and on-boarding for all members for the assigned Hub. Execute initiatives & methodologies to drive operational excellence for assigned hub to manage working capital & derive cost efficiencies while managing optimum quality standards as directed by immediate supervisors. Responsible for delivery of products & services for all members as per agreement for respective hubs. Lead operations & delivery of events for assigned hub as directed by Community teams. Execute all learning programs & workshops as directed by community team for the assigned Hub. D. People Responsibilities Develop self capabilities to manage complex member relationships, understand business context. Ensure adequate training of self to manage customers & stakeholders in line with the service brand guidelines. Primary Responsibilities: Community Management Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

Designation: Community Manager Office Location: Years of experience: 0 to 2 Salary Range: INR to (Annual) Position description: PURPOSE Responsible for the routine activities and operations for the assigned members of the Hub with key focus on maximizing customer satisfaction while upholding the Service Brand. Act as first point of Contact for all member requirements, concerns, servicing and billing. Influence member retention and expansion by member customer delight through various touch-points. Key person to deliver on ground member experience and facilitate allied activities like facilitate customizationactivities, onboarding or offboarding of members, member engagement activities. KEY STAKEHOLDER NETWORK (Internal and external) Internal: FacilitiesTeam,Finance,Legal,Marketing,Sales,Community Team,Set-up,Technology Infrastructure ExternalMember Customers (Can be 91S team based out of Hub too), Walk-in leads, Vendors (Events/Facilities) MINIMUM REQUIREMENTS ( to fit into this role) Education Guidelines: Bachelor's Degree in Hotel, Hospitality or Events Management Experience Guidelines: 0-2 Years preferably in a B2C Service Oriented organization Knowledge & Skills: A. Technical Financial Acumen (Basic Revenue/GST compliance/Collections/Invoicing etc.) Event Management Customer Relationship Management IT Infrastructure Basics B.Behavioral Customer Orientation Collaboration Stakeholder Management Problem Solving Organizing & Planning Communication Skills (Interpersonal Relationship) AREAS OF RESPONSIBILITY: A. Strategic & Planning Responsibilities Plan events calendar in collaboration with Community Team and identify events in various categories (Learning/Unwinds/Awareness etc.). Conduct activities in line with the events calendar, encourageparticipation and measure feedback from members. Maintain healthyrelationships with the members and identify any churn risks or expansion opportunitiesproactively. Create awareness about the shared resources available in the Company and foster the culture of working in a shared space. Execute core activities pertaining to enhancing NPS & measuring customer satisfaction levels on all service offerings & amenities. Track the NPS scores from their respective PoCs & provide inputs to respective stakeholderbasis assessment results to improve on key metrics for assigned Hub. Formulate plans to seamlessly conduct onboarding activities, hub-tours, and meet operational & tactical requirements of hubs in line with the SOPs/Service Brand guidelines. Follow the Onboarding process as per the laid down SOPs to provide a delightful member experience. B. Financial & Control Responsibilities Accountable for maintaining contract agreements, timely invoicing of the members & collection of payments on products & services offered for all members in the assigned hub. Outline and share audit agreements, invoicing reports, quarterly event calendar & execution of monthly event/ activity, conduct gap analysis and suggest corrective actions or highlight red flags if any to concerned stakeholders. C. Functional Responsibilities Responsible for overall compliance in standards and execution as directed by Finance & Legal teams w.r.t contracts management & implementation for assigned hub. Directly accountable for exceptional hub tours for all walk-ins and on-boarding for all members for the assigned Hub. Execute initiatives & methodologies to drive operational excellence for assigned hub to manage working capital & derive cost efficiencies while managing optimum quality standards as directed by immediate supervisors. Responsible for delivery of products & services for all members as per agreement for respective hubs. Lead operations & delivery of events for assigned hub as directed by Community teams. Execute all learning programs & workshops as directed by community team for the assigned Hub. D. People Responsibilities Develop self capabilities to manage complex member relationships, understand business context. Ensure adequate training of self to manage customers & stakeholders in line with the service brand guidelines. Primary Responsibilities: Community Management Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

Responsibilities: Community Building & Engagement: Cultivate strong relationships with students and student clubs to drive organic UGC creation. Act as the first point of contact for student content creators, offering guidance and collaboration opportunities. Moderate social media platforms, engage with comments, and foster discussions that boost engagement. Create and manage student ambassador programs to encourage peer-led content. Plan and execute campus events, competitions, and activations to generate UGC. Content Curation & Management: Coordinate UGC collection during events, workshops, and student-led initiatives. Organize and schedule student video shoots, interviews, and photo sessions. Facilitate behind-the-scenes and vlog-style content highlighting campus life. Build and manage a content calendar for UGC rollouts across Instagram, YouTube, and auxiliary pages. Audience Growth & Relationship Building: Grow and engage NIATs student community by managing IG stories, reels, polls, and interactive content. Develop interactive series or Q&A sessions that encourage participation. Handle direct student queries, offer support for student content projects, and provide mentorship. Build deeper audience relationships through DMs, IG Lives, and comment interactions. Performance & Reporting: Track engagement metrics, growth patterns, and UGC performance to optimize future content. Provide monthly reports to leadership highlighting student engagement and content outcomes. Maintain a database of active student creators and their content pipelines. Qualifications: 2+ years of experience in community management, student engagement, or influencer coordination. Bachelors degree in Marketing, Communications, Event Management, or related field. Strong understanding of Instagram, YouTube, and emerging content platforms. Proven ability to foster relationships within a community (student communities preferred). Experience moderating communities across social platforms (Discord, Instagram, or LinkedIn). Basic design skills (Canva or Figma) for creating event posters, announcements, and social templates. Excellent interpersonal, written, and verbal communication skills. Event coordination or experience organizing student engagement activities is a plus.

About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us Position Summary e.l.f Beauty is seeking a Community Manager to engage our incredible growing community. The Community Manager will connect with our fans on Social, and will manage Social inbounds, lead proactive engagement opportunities, track feedback and identify ways to celebrate our customers both on and offline, laddering up to the broader Community strategy. The right candidate is deeply ingrained in Social and the overarching beauty landscape, has a strong editorial voice and has a bias for action. The Community Manager will help foster the connection with our customer, amplifying their voices and sharing what’s trending in culture. Responsibilities: Manage and monitor community inbounds across all Social platforms, responding to fan queries, consumer/creator content and industry trends Conduct positive and proactive outreach to aid in brand awareness and foster brand love Escalate consumer inbounds to key channel leads Identify and draft responsive copy based on inbound volume and trend Actively engage with our audience on social media by liking, commenting and responding to messages Be agile, open and have a ‘rapid response’ approach to our online customers Communicate with the customer service team on product orders and promotions Be curious to identify NEW content trends, opportunities and trends to social channels Provide weekly updates on community insights, trending conversations, comments and complaints happening on our social channels (or competitor channels) for reporting This position does include some routine responsibilities; the right candidate will be nimble and adaptive Requirements: Dedicated experience in consumer communication across social (primarily Instagram and TikTok but could also include Youtube, Pinterest, + Twitch) Must have a strong interest in social media marketing and be an excellent written communicator with strong copywriting, editing and proofreading skills. Prior experience in growing and scaling a digital community is a huge plus Excellent multitasking, time-management skills You are culturally-aware and naturally curious—you know what other brands are doing and are always thinking “how can we do this better?” The ability to act fast and in real-time Have a strong passion for all things beauty Experience leveraging industry platforms and tools (ex. Hootsuite, Sprout, Dash Hudson, CreatorIQ, etc.) This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion. e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.

This role is for one of the Weekday's clients Salary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA) Min Experience: 1 years Location: Faridabad, Palwal, greater noida, NCR JobType: full-time Serve as the primary representative and coordinator for all student affairs, community engagement, and university relationships on campus. You will be the key point of contact for students, driving community spirit, managing student clubs, maintaining thorough documentation, and ensuring the institution is positively represented at all levels. Requirements Key Responsibilities: Communication & Representation Act as the on-campus face of the program in all student forums, meetings, and official events. Serve as a liaison between students and the central team. Host and facilitate events, webinars, and student town halls. Event Management & Student Engagement Plan and execute impactful campus events, orientations, competitions, and celebrations. Lead and support student clubs and interest groups, encouraging leadership and active participation. Introduce and implement innovative community engagement programs. Data Management & Documentation Maintain detailed and up-to-date records related to student participation, concerns, events, and resolutions. Prepare regular reports with actionable insights and recommendations. Use tools like Excel/Sheets and CRM systems for effective tracking and reporting. Leadership & Student Support Act as a mentor for students dealing with academic or personal challenges. Address student concerns and foster an inclusive, safe campus culture. Promote discipline, respect, and accountability among students. University Liaison & Diplomacy Develop and nurture strong relationships with university officials and departments. Ensure the program is recognized as a professional and value-driven partner. Coordinate logistics such as permissions, venue bookings, and departmental collaborations. Core Skills & Competencies: Exceptional Communication & Public Speaking Confident speaker with the ability to engage diverse audiences. Capable of moderating events and discussions in both formal and informal settings. Event Planning & Creative Campaigning Experienced in organizing engaging student events and initiatives. Brings fresh ideas that align with student interests and institutional goals. Community Pulse Awareness Gathers regular feedback to stay attuned to student sentiments. Crafts campaigns that foster pride, purpose, and belonging. Club & Community Management Oversees multiple student clubs and leadership development. Ensures consistent engagement and purpose-driven activities. Leadership & Decision-Making Strategic and action-oriented, with strong people management skills. Balances authority and approachability while enforcing discipline. Responsiveness & Reliability Available during non-standard hours as needed, especially during critical events. Maintains consistent and prompt communication. Emotional Intelligence & Empathy Handles student issues with care, understanding, and discretion. Supports emotional well-being and conflict resolution. Professionalism & Diplomacy Manages university relations with tact and maturity. Escalates or resolves issues appropriately and builds institutional trust. Conflict Resolution & Crisis Management Identifies and addresses potential conflicts early. Acts as a calm and fair mediator during disputes. Data Tracking & Documentation Uses tools like Excel, Notion, and Airtable for tracking and reporting. Documents all student interactions and program outcomes methodically. Negotiation & Persuasion Skilled in influencing diverse stakeholders for positive outcomes. Crafts compelling proposals and communicates the value of initiatives effectively. Preferred Skills: Event Management Customer Relationship Management Community Engagement & Development Client and Stakeholder Relations Student Welfare & Support

own end to end operations for our offline centres and ensure that they run smoothly. centres will run all days of the week so the role will require the team to work on rosters (5 days a week). work on community initiatives designed to develop relationships between members. create a welcoming and collaborative community environment via events, workshops and other group activities. work closely with the events, partnerships and online community teams. solve member-related queries to ensure a cohesive community and a great member experience. read: be willing to get your hands really dirty. Skills Required 1-3 years of community/customer service/hospitality/sales experience experience in startups is a big plus. ability to multitask and work independently in a fast paced environment. strong verbal and written communication skills. passion for community building, member success, events and collabs. Why You Should Work With Us you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve. work with great folks who like to have fun and don't take themselves too seriously. independently lead projects and own outcomes. we are generous with ESOPs for folks who treat leap.club like their own company. health and accident insurance.

Role Overview: We are seeking a dynamic and innovative Community Building Specialist to foster and grow engaged communities across all digital platforms. The ideal candidate will create meaningful interactions, strengthen brand presence, and drive community participation while aligning with organizational goals. Key Responsibilities: Community Engagement: Build and nurture active communities on social media, forums, and other digital platforms. Engage with followers through content, discussions, and responses, ensuring timely and meaningful interactions. Content Strategy & Management: Collaborate with content teams to create engaging, community-focused posts, polls, events, and campaigns. Monitor community sentiment and craft messaging that resonates with target audiences. Growth & Outreach: Identify and onboard influencers, advocates, and community leaders to amplify reach. Execute strategies to attract, retain, and grow the community base across platforms. Analytics & Reporting: Track key metrics to assess community growth, engagement, and impact. Generate insights and suggest improvements based on data and trends. Conflict Resolution: Manage and moderate community discussions, addressing grievances and resolving conflicts professionally. Platform Expertise: Stay updated on platform-specific trends, features, and best practices to maximize engagement. Experiment with new digital tools and platforms for community-building opportunities. Qualifications: Bachelors degree in Marketing, Communications, or a related field. Proven 1-2 years experience in community management or digital engagement roles. Strong verbal and written communication skills. Proficiency in social media management tools and analytics platforms. Creative thinker with problem-solving skills and a collaborative mindset. Preferred: Experience in managing communities for a brand or organization. Familiarity with emerging trends in digital communities and social media.

About the Opportunity Job TypeApplication 09 June 2025 Title Social Marketing - Assistant Manager Department Global Platform Solutions (GPS) Marketing Team Location Gurgaon, India Reports To Social Media Manager (based in UK) with local support Level 4 Fidelity are proud to have been helping our clients build better financial futures for over 50 years. We want people to feel confident and excited about investing with us and our social team plays a critical role in this goal. If you are you passionate about social media and marketing; you love creating engaging content and campaigns, then weve got an exciting opportunity for you! About your team We are an integral part of the digital marketing team who collaborate closely with multiple internal stakeholders and third-party teams. We keep a pulse on social and financial trends and use our creativity and communication skills to engage with prospects and clients wherever they might be. We are a dynamic and ambitious team wholl support your development every step of the way. About your role Were looking for someone who can help develop engaging and captivating ideas that grab peoples attention.The goal is to make investing exciting and the seemingly complex subjects easy to understand. Youll support the creation and delivery of our social media content for our B2C and B2B business units. Youll get to work with platforms like LinkedIn, Meta, YouTube, X and Instagram, and use enterprise-level social media marketing tools (mainly Hootsuite). Youll also be responsible for tracking our social channel performance, reviewing data, creating reports and distributing top-line summaries to key stakeholders. Youll look to continually improve the performance of social by through test and learn tactics. Effective community management is critical for defending brand reputation and retaining our customers, so youll closely monitor and respond to comments or questions coming to us via social. You may also be required to help support our paid media team across paid campaign activity, including ad copy writing and asset creation, proofing campaign set-ups and performance analysis reporting. This is a hybrid role, working 2 days a week in our Gurgaon office (increasing to 3 days a week from September). About you Youll be proficient in social media and campaign management from an organic perspective (essential) and a paid perspective (preferred). Experience within the asset management or wider financial services industry (understanding compliance requirements in social media) would naturally be an advantage but not essential. Have familiarity with social media platforms such as LinkedIn, Meta, YouTube, X and Instagram Experience using enterprise-level social media marketing tools for publishing, approval workflows and social listening. Able to manage social media monitoring and community management / crisis management - ensuring best practice and working closely with customer service teams Strong ability to interpret data and use insights to optimise campaigns. Effective relationship management skills with key stakeholders and third-party suppliers. Excellent communication, copywriting, proof-reading, and editing skills, along with the ability to distil information into key messages and prioritise in a fast-paced environment. Experience using design software tools like Canva and/or Photoshop an advantage Video editing also an advantage Knowledge and familiarity of some paid social media activity preferred, including commercial awareness and excellent attention to detail adding any real value. Feel rewarded For starters, well offer you a comprehensive benefits package. Well value your wellbeing and support your development. And well be as flexible as we can about where and when you work finding a balance that works for all of us. Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Position: Marketing Communication Specialist Location: Ahmedabad Employment Type: Full Time Requirements: Skills & Qualifications Bachelor's or Masters degree in marketing, journalism, communication or a related field Strong hold on storytelling, creative thinking and appetite to experiment Strong attention to detail and the ability to work independently or as part of a team Strong time management and organizational skills Outspoken and a communication enthusiast who can easily build relations An aesthetic eye to enhance quality of content for brand campaigns Job overview: This position focuses on creating and executing complete marketing communication strategies to boost the group's & brand's visibility, increase engagement, and help achieve organizational goals. We're looking for someone with Passion , Exposure and Experience (not mandatory) in developing B2B brands. Strong skills and understanding in Content Writing, Blog writing, SEO Content Writing, Video Script Writing, Social Media Content, Online Reputation Management (ORM Content) , Community Management, Public Relations, E-mail Marketing, and Personal Branding are essential. Command of languages and strong writing abilities are required for this role. What You'll Do Content Writing Create high-quality and persuasive written content for various marketing materials, website content, blog articles, social media posts, email campaigns, product descriptions, press releases, video scripts, advertisements, catalogue content, etc. Conduct thorough keyword research to identify relevant and high-performing keywords for website and online content Understand and adapt to different brand voices and tones, maintaining consistency in messaging across all channels (style, fonts, images, etc.) Write and script content for Reels, short & long form videos Proofread and edit content to ensure grammatical accuracy, clarity, and adherence to brand guidelines Stay updated on industry trends and best practices in copywriting and content marketing Contribute to brainstorming sessions and provide creative ideas for content development and marketing campaigns Be willing to answer any questions posted by the readers Writing scripts, speeches, and thought leadership content on behalf of senior management and manage their over all personal brand Managing company-wide internal communications including newsletters, announcements, policy updates, leadership messaging, etc. Drafting first versions of important communications such as stakeholder emails, corporate announcements, and presentation narratives Create original, engaging posts and comments across Reddit and other relevant platforms Track engagement metrics and adjust approach based on performance Identify trending topics and conversations relevant to our industry Onboarding Creators/Influencers (Community) Call and engage creators on monthly basis as part of a structured performance program Share new campaign briefs, challenges, and targets in a motivating, goal oriented way Develop & design community outreach program across brands Do regular podcasts and live sessions with the Architects, Interior & Landscape Designers Maintain performance dashboards and update progress weekly Public Relations Plan and execute comprehensive PR strategies tailored to ceramics & mosaics communication objectives Draft and edit press releases, industry commentaries, media Q&As, and other editorial content Build and maintain strong relationships with top-tier media partners, celebs., influencers and thought leaders Other Responsible for various awards & recognition Prepare pitch decks/presentations Prepare news articles and whitepapers Be part of various shows, events and exhibitions Act as in-house Content Creator Important notes: A few lines about You - We care more about Vibes than resumes Links to 23 pieces of your writing (Blog, Video Script, LinkedIn posts, IG captions, etc.) or a a few samples of your best work Share your Spiciest marketing or branding opinion

We are seeking a detail-oriented and process-driven Community Manager to join our Customer Experience team at UKG. The ideal candidate will possess excellent English speaking and writing skills, enabling them to effectively engage with our customer community and ensure a positive experience for all participants through moderation, content review and improvements, and partnering with internal stakeholders to improve processes. Key Responsibilities Community Monitoring and Moderation -Actively monitor and moderate discussions within the UKG customer online community and its discussion forums -Follow established processes and procedures for removing Personally Identifiable Information (PII) from discussions. -Move discussions to appropriate categories and flag discussions for follow-up as necessary. Content Review -Review and process knowledge articles, ensuring content aligns with established guidelines. -Collaborate with team members to maintain the quality and relevance of community content. Engagement and Support -Foster a welcoming and supportive environment within the community. -Respond to customer inquiries following best practices and guidelines to enhance user engagement. Process Improvement -Identify opportunities for process improvements within community management and knowledge article processing. -Contribute to the development and refinement of guidelines, best practices and processes. Qualifications Education Bachelors degree in Communications, Education, Sociology, Marketing, English or a related work experience. Experience -Minimum of 3 years of experience in community management, customer support, knowledge management, training and development or a related role. -Experience in moderating online communities and managing customer interactions. Examples of relevant experienceEngage and support diverse user communities, support or develop and implement effective training programs, and manage knowledge resources to enhance user experience and satisfaction. Skills: -Exceptional written and verbal communication skills in English. -Strong attention to detail and ability to follow processes -Use of good judgement and discernment when confronted with situations that do not follow expected processes -Proficient in using online social tools and online collaboration tools -Ability to work independently and collaboratively within a team.

Swageazy is hiring for Marketing Associate Were looking for a creative soul who can turn scrolls into stops and followers into fans. As our Marketing Associate, youll be the voice of Swageazy, curating content that sparks engagement and tells our story in style. Responsibilities: Plan, create, and publish content across Instagram, LinkedIn, Facebook, and Twitter. Strategize and execute paid social media campaigns (Meta, LinkedIn) and track their performance. Monitor trends, memes, and cultural moments to keep the brand relevant and fresh. Engage with followers and build a thriving digital community. Drive brand partnerships and collaborations to amplify our presence. Track performance metrics and share actionable insights with the team. Shoot and produce engaging content that aligns with our brand identity. Requirements: Minimum of 1 year of experience in brand partnerships, Meta ads, social media handling, and content shoot. A strong aesthetic sense and content instincts. Knowledge of tools like Canva, Hootsuite, and Meta Business Suite. Excellent communication skills, trend-spotting abilities, and a collaborative mindset.

Role & responsibilities Job Title: Head Relationship Management Location: Hyderabad (with travel to project sites as required) Department: Customer Success / Community Relations (Business Development) Reporting To: Director Business Development Role Overview We are seeking a dynamic, empathetic, and charismatic professional to lead our Relationship Management function. This individual will be the face and voice of Organo to our community members building lasting bonds, resolving concerns with care, conducting meaningful engagements, and cultivating trust throughout the customer journey. This is not just a CRM role its a leadership position that blends PR, event management, hospitality, and emotional intelligence to create extraordinary customer experiences. Key Responsibilities Customer Engagement Build strong, personal relationships with Organo residents and buyers. Be the first point of contact for addressing queries, concerns, and feedback. Follow through on all issues until closure and ensure timely communication throughout. Community Management Design and implement community-building initiatives, events, and forums that foster trust, joy, and connection among residents. Celebrate milestones, festivals, and special occasions with the community in culturally inclusive and thoughtful ways. Customer Advocacy Serve as the voice of the customer within Organo, presenting actionable insights to product, delivery, and service teams. Maintain a log of recurring concerns to help improve systemic service quality. Public Relations & Representation Represent Organo in community meetings, social platforms, and external events. Handle sensitive situations with tact, diplomacy, and discretion. Team Leadership Build and lead a customer relationship team as the company scales. Instill a culture of empathy, promptness, and excellence in service delivery. Preferred candidate profile 712 years of experience in customer relationship management, hospitality, PR, or community engagement roles. Excellent communication skills in English and Telugu (spoken and written). Ability to listen deeply, communicate with empathy, and resolve issues calmly. Confident event host and planner – able to handle logistics, guest management, and on-ground coordination. Warm, approachable, and emotionally intelligent personality. Experience in high-value customer segments (luxury real estate, hospitality, lifestyle, or wellness brands preferred). Background in hospitality, premium real estate, or luxury lifestyle brands. A people’s person who naturally makes others feel heard, appreciated, and included. High integrity and trustworthiness in handling confidential or sensitive issues.

About the job: We're looking for freshers (0 - 2 years of experience) who are full of energy, love people interaction, are creative thinkers, and have a strong affinity to create meaningful social impact. This role will be a great fit for those who: 1. Are natural planners and event organizers (small or big!) 2. Are excited to host, manage, and celebrate with communities 3. Have a good sense of creating a buzz on social media 4. Communicate effortlessly in English/Gujarati/Hindi 5. Love spending time with seniors and making every day special 6. Are comfortable with basic digital tools like Google Workspace Key responsibilities: 1. Planning club activities for seniors 2. Working with coaches to plan the delivery of activities 3. Hosting activities that are not coach-led 4. Creating a good, happy vibe at the club for seniors Selection Process We like to keep it real and fun here's what the selection journey looks like: Step 1: Apply on Internshala If you apply with a cover letter that tell us why you will be a good fit + social media profiles that justify it, you have better chances to get selected for the next round. Step 2: Share Your Story A 2-3 minute video where you introduce yourself, share one personal highlight, and tell us why you're a perfect fit. (No fancy equipment needed just authenticity!) Step 3: GoodSense at UnlockLife A day-in-the-life experience where you'll take on two real tasks that mirror your future role with us. It will be a 4-hour day spent at our Ahmedabad club on Sindhubhawan road. It's designed to be hands-on, insightful, and fun - giving you a genuine feel of what life at UnlockLife looks like. Selection criteria For Step 1: For Step 2: Clear thinking, storytelling, and the ability to connect For Step 3: GoodSense Day: How naturally you engage with seniors and tackle tasks with creativity and heart Please note that this is a full-time, on-site, 6-days a week (1 weekday off) role. Please apply only if you are comfortable with this. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-04 23:59:59 Other perks: Informal dress code Skills required: Event Management, Planning, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Hindi Proficiency (Written), Gujarati Proficiency (Spoken), Effective Communication and Community Management Other Requirements: Proficiency in English, Hindi, Gujarati Active participation in co-curricular activities in school and college About Company: UnlockLife (a GoodPals Technologies Private Limited brand) is a platform designed to bring happiness, engagement, and better living to the senior community. We work closely with seniors to create memorable experiences, meaningful friendships, and moments of pure joy.

About the job: Key responsibilities: 1. Identify and reach out to streamers across platforms like Twitch, YouTube, Kick, and more. Craft personalized pitches to onboard them to Glitchover 2. Build and maintain long-term partnerships with streamers. Be their go-to person for all things Glitchover 3. Manage streamer profiles, support onboarding, and ensure smooth communication and satisfaction throughout their journey with us 4. Oversee our Discord community - keep it lively, organized, and interactive 5. Lead, train, and guide a team of outreach interns and freshers. Help them succeed in their tasks and maintain quality interactions 6. Stay on top of gaming and streaming trends, new creator platforms, monetization models, and community dynamics to ensure Glitchover stays ahead of the curve Preferred Candidate: 1. Deeply passionate and knowledgeable about gaming, eSports, and the streaming industry - you understand streamer pain points, fan culture, and what makes content go viral 2. A confident communicator with strong pitching and negotiation skills 3. Experienced in relationship/account management and team coordination 4. Comfortable working with platforms like Discord, Twitch, YouTube, Kick, Instagram, and others 5. Bonus: Previous experience in influencer marketing, creator management, or community building What You'll Get: 1. The chance to shape the early growth of a unique creator-focused platform 2. Creative freedom and responsibility from day 1 3. A team that listens to bold ideas and values experimentation 4. A front-row seat in the future of fan-streamer monetization Who can apply: Only those candidates can apply who: Salary: ₹ 2,18,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-04 23:59:59 Other perks: Informal dress code Skills required: Negotiation, Presentation skills, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Sales, Marketing, Effective Communication and Community Management About Company: We are a group of creative, driven, and like-minded individuals on a mission to enable effective and meaningful communication. We achieve this through a unique blend of technology, design philosophies, and out-of-the-box ideas.

About the job: Key responsibilities: 1. Introduce assigned educators to school staff and students 2. Conduct technical checks to ensure all necessary equipment and software are functioning properly 3. Organize and conduct parent-teacher meetings and orientations 4. Act as the primary point of contact for student, parent, educator, and school queries 5. Collect and compile weekly feedback from students and educators 6. Gather and provide reports from educators to schools and parents 7. Capture photos, videos, and testimonials from students, parents, and educators 8. Maintain a repository of media for promotional and reporting purposes 9. Collect and organize assessment papers 10. Facilitate the assessment process and ensure timely collection and distribution of certificates 11. Visit schools in Mumbai every week to ensure alignment of classroom activities with quality standards and provide on-ground support as necessary Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,00,000 - 2,60,000 /year Experience: 1 year(s) Deadline: 2025-07-04 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Client Interaction, Operations, Client Relationship Management (CRM), English Proficiency (Spoken), Effective Communication and Community Management Other Requirements: 1. Bachelor's degree in education, business administration, or related field 2. Proven experience in quality assurance, customer relationship management, or education management 3. Excellent communication and interpersonal skills 4. Strong analytical and problem-solving abilities About Company: WhizJuniors is the world's biggest social gamified technology learning platform, exclusively for students from classes 1-12. Our platform allows the enhancement of the technical, creative, and entrepreneurial skills of young minds with an element of fun learning. We provide age-appropriate online courses with the right syllabus. Students have to learn and solve quizzes to earn coins, practice with practicals, and finally get certified. They can compare and showcase their scores, skills, and achievements, and the higher they score, the higher they rank.

Curate monthly activity calendars and run daily engagement sessions Build rapport with senior members and families and encourage participation Facilitate feedback and adapt programs accordingly. Write and design monthly newsletters

SSM Networks and Software is looking for Digital Marketing Intern - Canva Expert to join our dynamic team and embark on a rewarding career journey Community management: designing social media campaign, creating social media contents, answering to customers comments or questions (Facebook, Twitter, LinkedIn, Instagram, TikTok). Managing the companys official website. Writing contents for the companys blog or website. Creating contents for mail diffusion (newsletter) or online diffusion. Follow-up and improvement of SEO. Helping the marketing team to follow-up and improve the digital marketing strategy - Eligibility: BBA/MBA Marketing, Mass Communication, Creative Background - Skills: Canva, Instagram/Facebook content, basic video editing - Internship: 3 6 months with PPO option - Passion for branding and content creation is a must

1.Content Strategy & Planning. 2. Content Creation & Publishing. 3. Community Management & Engagement. 4. Analytics & Optimization. 5. Cross-Functional Collaboration 6. Lead Generation. 7. Familiarity with video content creation tools Required Candidate profile Minimum 2 yrs of experience in social media content creation and community management, with a strong focus on B2B LinkedIn Exposure to marketing automation platform Basic knowledge of analytics tools

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers