Collections Specialist

HCLTech Hiring | Hyderabad | Billing / Credit & Collections Agents

1 - 4 years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

22nd September - 24 September , 11.00 AM - 3.00 PM

HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081

Contact - Shivangi / Aman / Somina

Essential Duties and Responsibilities (Billing Agent Role)

• Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework
• Validate the accuracy for standard and complex products in daily bill audit process, focusing on attention to detail and quality
• Engage analytical skills in correcting customer issues resulting from failed transactions, billing or invoicing errors
• Create, review, edit, and validate billing documents for accuracy and completeness
• Ensure invoicing is done timely and accurately

Essential Duties and Responsibilities

• Provide audit and documentation support
• Conduct Credit Risk Assessment & Controls, counterparty evaluation
• Advise of necessary actions and strategies for debt repayment.
• Responsible for Exception Management, Collateral Management and Control Implementation
• Provides portfolio analysis
• Perform credit risk, security deposit and credit monitoring

Desired Skills & Qualifications:

• Excellent written and verbal communication skills.
• Strong attention to detail with the ability to multitask and adapt to changing priorities.
• Comfortable working in 24x7 US shifts.
• Must be a Graduate/Postgraduate.
• 1 to 4 years of experience working, directly with customers in a problem solving, issues resolution or similar role required
• Experience with SAP/CRM in development or execution is preferred

Note:

Note

Interested candidates can walk-in directly.

US Shifts only

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Key Skills

Skills highlighted with ‘‘ are preferred keyskills

SAP Customer Support Billing Credit Risk CRM

Credit Risk Management Revenue Management Revenue Accounting Billing Agent Collection Management AR Collections Process Collections Billing Support US Shifts Credit Collection Credit Control Receivable Management

Walk-in Interview Details:

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Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo