Posted:12 hours ago|
Platform:
On-site
Full Time
Handle outbound and inbound calls for collections in line with client and company policies
Follow up with customers on overdue accounts in a professional and persuasive manner
Maintain accurate records of customer interactions and payment commitments
Meet defined productivity and quality benchmarks
Provide timely updates and escalate issues where necessary
Excellent communication, negotiation, and interpersonal skills
Ability to handle pressure and meet targets in a fast-paced environment
Flexible to work in rotational shifts (including night shifts)
Collegedunia
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