You will be working full-time on-site as a Collections Representative at SMART CUSTOMER SERVICES PRIVATE LIMITED, located in Delhi. Your responsibilities will include debt collection, communicating with customers, delivering excellent customer service, collecting cash, and handling finance-related tasks. To excel in this role, you must possess skills in debt collection and cash collection, as well as demonstrate strong communication and customer service abilities. A background in finance with relevant knowledge and experience is essential. You should be capable of working effectively under pressure, meeting targets, and showcasing problem-solving and negotiation skills. Attention to detail and organizational capabilities are also crucial for this position. Previous experience in a similar role would be advantageous. A Bachelor's degree in Finance, Business Administration, or a related field is preferred.,
Company Description SMART CUSTOMER SERVICES PRIVATE LIMITED is a company headquartered in the heart of New Delhi, India. Located at 10-A, First Floor, MK Sikka House, Veer Savarkar Block, Madhuban Road, Shakarpur, the company is dedicated to providing top-notch customer services. Known for its commitment to excellence and client satisfaction, SMART CUSTOMER SERVICES PRIVATE LIMITED is a prominent name in the customer service industry. Role Description This is a full-time on-site role for a Collections Specialist based in New Delhi. The Collections Specialist will be responsible for daily debt collection tasks, managing cash collections, and providing excellent customer service. The role also involves communication with clients for payment follow-ups, maintaining accurate financial records, and ensuring timely collections. Additional responsibilities include working closely with the finance team to strategize and implement effective collection procedures. Qualifications Experience in Debt Collection and Cash Collection skills Strong Communication and Customer Service skills Ability to work independently and as part of a team Previous experience in a similar role is beneficial