Closing Head - Luxury Real Estate Project - Thane

experienced Closing Manager

Key Responsibilities

Client Engagement & Deal Closure

• Greet and host prospective clients at project sites, providing a premium experience.
  
• Conduct detailed walkthroughs of the project, including amenities, common areas, and sample units.
  
• Present the value proposition of properties tailored to client requirements.
  
• Handle client queries on pricing, payment schedules, specifications, and legalities.
  
• Address objections confidently and assist clients in decision-making.
  
• Negotiate terms and ensure seamless deal closure while maintaining client satisfaction.
  

Post-Sales & Cross-Functional Coordination

• Coordinate with Accounts, Compliance, CRM, and Post-Sales teams to ensure smooth handover.
  
• Track incentive release and settlement in coordination with internal teams.
  
• Maintain accurate records of client visits, feedback, and closure status in CRM.
  
• Follow up post-visit to secure final decisions and maximize closure rates.
  

Referrals & Relationship Management

• Manage referrals and nurture existing client relationships to generate repeat business.
  
• Maintain a portfolio of high-value clients and investors for recurring opportunities.
  

Collaboration & Reporting

• Work closely with Sales Managers, Marketing, and senior leadership to optimize lead conversion.
  
• Provide regular reports on client visits, closures, and post-sales follow-ups.
  

Skills & Competencies

• Excellent client communication, presentation, and negotiation skills.
  
• Ability to read client behavior and guide conversations toward closure.
  
• Strong understanding of luxury real estate projects and high-value transactions.
  
• Knowledge of post-sales processes, documentation, and compliance procedures.
  
• Proficiency in CRM tools and lead tracking systems.
  
• Confident, target-driven, and polished professional demeanor.
  

Experience & Qualifications

• 7-12 years of experience in real estate sales, preferably luxury or high-value residential projects.
  
• Proven track record of closing high-value deals and managing client relationships.
  
• Exposure to post-sales processes and team coordination is a plus.
  

Compensation & Benefits

• Competitive fixed salary with performance-linked incentives.
  

• Group Health Insurance:

  3 Lacs coverage for self, spouse, and children.

• Group Personal Accident Insurance:

  15 Lacs coverage.
• Provident Fund, Gratuity, ESIC, and other statutory benefits applicable.
  

Work Culture & Engagement

• Client-first organization with a focus on premium customer experiences.
  
• Structured training and onboarding on project details, sales techniques, and objection handling.
  
• Opportunities for recognition, learning, and growth in a collaborative environment.