Job
Description
Job Title: Clinic Manager / Clinic Head Location: House of Aesthetics, [B 22, N Block Market GK1] Experience: Minimum 5 years in clinic or operations management within the aesthetic, dermatology, or wellness industry About Us: House of Aesthetics is a premium destination for advanced skincare, hair, and body treatments, where medical expertise meets luxury experience. We’re seeking a dynamic Clinic Manager / Head to lead our operations, elevate client satisfaction, and ensure smooth day-to-day clinic functioning. Key Responsibilities: Clinic Operations & Team Leadership Oversee daily operations across all departments (dermatologists, therapists, front desk, sales, and support staff) Maintain a client-first culture and ensure exceptional service standards at all times Lead team meetings, performance reviews, and training initiatives Sales & Business Development Drive revenue through effective sales planning, target setting, and client engagement strategies Work closely with marketing and sales counsellors to implement promotional campaigns and client retention programs Client Relationship & Experience Management Ensure high-quality consultations and follow-ups are being conducted Resolve escalated client concerns promptly and professionally Monitor feedback systems and continuously improve service delivery Compliance & Quality Control Ensure adherence to medical protocols, hygiene standards, and internal SOPs Oversee inventory management and vendor coordination Manage billing, appointments, and CRM systems Reporting & Coordination Submit daily/weekly/monthly reports on sales, staff performance, and clinic health Liaise with top management for strategic decisions and operational improvements Requirements: Minimum 5 years of experience in managing operations at a skin, aesthetic, or wellness clinic Proven leadership skills with the ability to motivate cross-functional teams Strong understanding of dermatology/aesthetic treatments and client psychology Excellent communication, conflict resolution, and organizational skills Proficiency in clinic software, CRM tools, and reporting systems Fluent in English and Hindi (additional languages a bonus) What We Offer: Competitive salary + performance-based incentives Leadership role in one of the fastest-growing aesthetic clinics A dynamic and progressive work environment Opportunities for continued education and professional growth To apply, send your CV to info@hoadelhi.in Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹100,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Experience of working in aesthetics clinics as sales manager/clinic manager/clinic head? Experience: Esthetic laser treatment: 3 years (Required) Work Location: In person
