Role :- Attendance Outlet Visit Employee Concerned Performance Management HR Administration Employee engagement 6 Days working (Sunday Off)Location:- BangaloreWebsite:- www.bodycrfat.co.in

Conceptualizing, creating and driving end to end Learning and Development intervention.Determining training needs, conducting need analysis, Competency mapping etc.Driving the training calendars for implementation.Generating Learning Compliance, facilitations, Master Assessment Programs.Being the part of Change management, Career remodeling, Organization development framework, Performance management & enhancement.Identifying training gaps & conducting programs to enhance the efficiency and leading to increased productivity. Evaluating the effectiveness of training programs by constantly developing & implementing pre and post assessment tools.Developed the Career Progression plan for each individual.Designing visualized process flow using Visio.Settings SOP for the L&D function.Created PPT Training modules for the Newjoinee in to the functions.Working on the Implementation of new LMS automation platform for the organization.Performance appraisal reportMaking Briefing reports for the service line employees. Generating monthly and quarterly reports, training dashboards, training MIS and presentation to the Management.Determining Reward & Recognition among the functions through performance and skills evaluations.Post Effectiveness study through various evaluation models.

Roles & ResponsibilitiesRequirement Proven experience as a Marketing Executive or similar role in the beauty, wellness, or retail industry.Strong understanding of marketing principles and branding strategies.Experience in executing on-ground marketing activities to increase brand visibility.Proficiency in event planning, brand collaborations, and customer engagement.Ability to work independently, travel extensively, and build strong relationships.Excellent verbal and written communication skills.Proficiency in MS Office, CRM tools, and marketing software.Strong problem-solving and negotiation skills.Responsibilities:Drive on-ground brand visibility through strategic marketing activities.Create awareness about the brand by setting up kiosks and organizing events.Develop and implement strategies to enhance brand presence in high-traffic areas.Collaborate with retail stores and other businesses to increase brand exposure.Engage with potential customers, introduce them to the brand, and generate leads.Organize and host promotional events to enhance the brand experience.Monitor the effectiveness of marketing initiatives and optimize strategies accordingly.Work closely with sales teams to convert brand awareness into sales.Maintain relationships with vendors, agencies, and media outlets for marketing initiatives.Track and report marketing budgets and expenses. Qualifications and Education RequirementsBBA / MBA Preferred SkillsBachelors degree in Marketing, Business Administration, or a related field.MBA in Marketing is preferred.Compensation & BenefitsNAExperience4-6 years of experience as CRMRole & responsibilities Preferred candidate profile Perks and benefits

Creative Lead (Art) Bodycraft stands at the intersection of beauty, wellness, and personal care. Founded in 1997 by Mrs. Manjul Gupta, we revolutionised the beauty landscape by introducing India's first hybrid model, combining premium salon services with clinical treatments under one roof. With a 28-year legacy of excellence, we now operate 25 state-of-the-art clinics and 25 premium salons across India, employing over 800 professionals and serving more than 350,000 loyal patrons. Our vision is to create sanctuaries where patrons not only receive exceptional treatments but also find space to simply be, relax, and rejuvenate. What You'll Do Shape & Elevate Brand Identity Serve as the primary custodian of the Bodycraft visual brand identity across all touchpointsfrom social media to in-store environments Evolve our visual language to reflect our transformation into an integrated beauty and wellness destination Create a cohesive design system that works across the clinic and salon, to build long-term brand equity and recall Develop stunning, distinctive visual assets that differentiate us in the market Lead Creative Development Conceptualise and design seasonal campaigns that communicate our unique positioning Create compelling visual stories that showcase the interconnected nature of beauty and wellness Design in-store graphics and experiential elements for our physical spaces Oversee photography and videography direction to ensure consistent visual storytelling Have an opinion on our brand strategy Craft print, digital, and environmental design solutions that elevate the member experience Own new store visual merchandising, and play a pivotal role in ensuring consistent branding across all new stores Build & Mentor Creative Talent Lead and inspire a team of designers, photographers, and videographers Provide constructive feedback and creative direction to help team members grow Foster a culture of creative excellence and continuous innovation Collaborate with marketing, retail, and operations teams to ensure brand consistency Deliver Exceptional Execution Translate strategic objectives into beautiful, effective visual solutions Balance creative excellence with practical implementation requirements Maintain quality control across all designed materials and experiences Know when to adhere to brand guidelines and when strategic deviation serves the brandbreak the rules when required. You: Possess exceptional aesthetic sensibility and an eye for sophisticated, premium design Understand how to create visuals that evoke emotion and build deeper brand connections Have a stellar portfolio demonstrating your ability to develop distinctive visual identities Stay current with design trends while maintaining a timeless approach Have 6+ years of experience in graphic design with at least 2 years in a leadership role Have experience designing for premium lifestyle, wellness, or beauty brands (ideal, but not compulsory) Current Challenges You Will Solve Design System Fragmentation: Our rapid expansion has led to inconsistent visual expression across different channels and locations. You will unify our design language to create a cohesive brand experience regardless of touchpoint. Visual Elevation: While our service quality is premium, our current visual system doesn't fully capture the aspirational nature of our brand. You will elevate our visual identity to match the exceptional experience we deliver. Brand Breakthrough: We need big, bold creative ideas that can put Bodycraft on the map nationally. You will develop distinctive campaign concepts that break category conventions and establish Bodycraft as a leader in the integrated beauty and wellness space. Qualifications Bachelor's degree or equivalent in Graphic Design, Visual Communications, or related field Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Experience with photography direction and video production Strong typography skills and understanding of print and digital production Portfolio demonstrating versatility across brand identity, campaign design, and environmental graphics Location This position is based at our Bangalore headquarters (Koramangala) with occasional travel to other locations across India. This role is not hybrid or remote.

About the Role:The Capability Manager will be responsible for designing and executing Learning & Development (L&D) strategies with a strong focus on capability management, automation of training processes, quality assurance, and internal and external communications. This role provides an opportunity to contribute to building a legacy brand in Bangalore while ensuring a structured approach to training and career progression.Key Responsibilities:Training and DevelopmentConceptualize and manage training programs tailored to different business functions.Conduct training needs analysis, skill matrix assessments, and competency mapping.Develop and implement training modules, ensuring compliance and effectiveness.Establish a structured training calendar and scheduling process.Perform training gap analysis and create solutions to bridge identified gaps.Develop assessment-linked certifications and career progression pathways.Oversee process automation for training management.Functional Expertise DevelopmentOperations TrainingIdentify gaps in education modules for operations, including assessments, hospitality, and soft skills.Update and refine education modules for on-floor practical training.Collaborate with online and offline training partners to enhance learning experiences.Clinic TrainingDevelop holistic education modules covering Ethos, Operation Management, and Service Delivery.Corporate TrainingDevelop educational modules for TAM/POC/ACE teams.Identify suitable education partners for corporate training.Conduct workshops for leaders and senior teams.Retail TrainingDesign onboarding, operational management, and delivery-focused training for retail teams.Franchise TrainingCreate structured training for onboarding, operations, and delivery, ensuring functional synergy.Automation & Technology EnablementImplement automation for enterprise POC functions across service lines (Salon, Skincare, etc.).Develop POC analytics dashboards to track training effectiveness.Create assessment-driven, insight-based career growth paths for service delivery and corporate teams.Quality Assurance & ComplianceReview and simplify audit methodologies for all functional areas.Establish system-generated parameters for audits.Develop and disseminate audit methodology and schedules.Academy Development & BrandingDefine a structured process framework for standard ways of working.Introduce industry best practices from growth, operations, and marketing perspectives.Build partnerships with corporate entities and educational institutions to enhance the academys brand.Develop an academy strategy document covering courses, business utilization, clientele, and team hiring.Deliver soft skills training for students and existing team members.Required Qualifications & Skills:Proven experience in L&D, capability management, and training automation.Strong understanding of skill matrix development, competency mapping, and career progression strategies.Expertise in process automation and leveraging technology for training management.Excellent project management, communication, and stakeholder management skills.Ability to implement quality assurance measures and training compliance frameworks.Experience in designing and executing corporate training strategies.Preferred Qualifications:Bachelors/Masters degree in Human Resources, Organizational Development, or related fields.Experience working in service industries like Retail, Hospitality, or Healthcare.Familiarity with learning management systems (LMS) and digital training platforms.Why Join Us?Opportunity to work with a dynamic and growing organization.A chance to build and scale training frameworks that impact long-term business growth.Collaborate with industry experts and enhance corporate learning strategies.

Job DescriptionRoles & ResponsibilitiesRequirement:Proven experience as a Marketing Executive or similar role, preferably in sectors requiring extensive on-ground marketing.Strong understanding of executing BTL marketing activities to drive visibility.Experience in planning and executing events, activations, and collaborations.Ability to coordinate with vendors, event partners, and local businesses for promotional activities.Willingness to travel extensively and manage field activations.Strong relationship-building skills with partners, event organizers, and stakeholders.Excellent verbal and written communication skills.Proficiency in MS Office, CRM tools, and marketing software.Strong problem-solving and negotiation skills.Responsibilities:Execute on-ground marketing activities to enhance visibility.Set up promotional kiosks, activations, and event collaborations.Develop and implement strategies for increasing engagement in high-footfall locations.Partner with retail outlets, venues, and local businesses for marketing initiatives.Organize and manage promotional events, ensuring maximum outreach.Monitor and analyze the effectiveness of marketing campaigns and adjust strategies accordingly.Work closely with the sales team to generate leads and improve conversion.Manage relationships with vendors, agencies, and media partners for event execution.Track and report marketing budgets and expenses.Qualifications and Education Requirements:Bachelors degree in Marketing, Business Administration, or a related field.Experience:4-5 years of experience in on-ground marketing, events, and BTL activities.

Job Description:Roles & Responsibilities:Requirements:Proven experience as a Guest Relations or Customer Relationship Manager (CRM). 5+ years of experience in providing customer service support. In-depth knowledge of management methods and techniques. Proficiency in English (both written and spoken). Familiarity with customer service software, databases, and tools. Awareness of the latest industry technology trends. Ability to think strategically and lead customer service teams. Strong client-facing and communication skills. Advanced troubleshooting and multitasking abilities. Responsibilities:Review customer feedback across the center and create actionable insights. Provide help and advice to customers and staff. Develop resolution plans for customer issues. Communicate courteously with customers through various channels (calls, email, letters, face-to-face). Investigate and resolve customer problems and complaints. Analyze customer satisfaction data to identify trends, statistics, and issues. Identify positive and negative customer satisfaction patterns. Handle complaints and major incidents, ensuring prompt resolution. Issue refunds or compensation to customers, maintaining accurate data records. Maintain clear and accurate records of customer discussions and correspondence. Analyze data to determine the level of customer service satisfaction. Produce written communication for customers, addressing concerns and providing solutions. Develop and streamline feedback and complaints procedures. Improve customer service policies, procedures, and standards across the organization. Collaborate cross-functionally to improve customer service strategies and operations. Provide data for training staff to ensure high standards of customer service. Lead or supervise a customer service team, ensuring smooth operations. Keep up to date with the products or services of the organization. Focus on customer retention and reacquisition strategies. Manage escalation processes, follow-ups, and resolution of customer issues. Qualifications & Education Requirements:Education: BE / MBA (preferable) Experience: 5+ years of experience as a CRM. Preferred Skills: Experience working as a Customer Relationship Manager (CRM). Proficiency in MS Excel for data management and reporting.

Job Description:Roles & Responsibilities:Conceptualizing, creating, and driving end-to-end Learning and Development (L&D) interventions. Conducting training needs analysis, competency mapping, and identifying training gaps. Planning and implementing training calendars. Monitoring learning compliance, facilitation, and master assessment programs. Contributing to change management, career remodeling, organizational development, and performance enhancement. Designing and delivering training programs to enhance efficiency and productivity. Evaluating the effectiveness of training programs through pre and post-assessment tools. Developing career progression plans for employees. Creating SOPs and visual process flows using Visio. Designing PPT-based training modules for new hires. Assisting in the implementation of a new LMS automation platform. Preparing performance appraisal reports and briefing documents for service line employees. Generating monthly and quarterly reports, training dashboards, and MIS for management review. Managing rewards and recognition programs based on performance evaluations. Conducting post-effectiveness studies using evaluation models. Qualifications & Requirements:Education: MBA (HR) Experience: Minimum 1 year of experience as a Training Coordinator Preferred Skills: MS Excel, Training Coordination, L&D Planning Compensation & Benefits: As per industry standards