Clinic Manager

Job Summary:-

Clinic Consultant

Key Responsibilities:

Sales

• Support in implementing promotional campaigns, events, and partnerships.
• Monitor aesthetic treatment achieving revenue targets.
• Upsell and cross sales aesthetic services

Operations Management

• Oversee the day-to-day operations of the aesthetic clinic.
• Ensure a clean, organized, and welcoming environment for clients.
• Manage appointment scheduling systems and front desk operations.
• Monitor clinic performance and implement improvements.

Staff Management

• Recruit, train, supervise, and evaluate clinic staff including front desk, aestheticians, and nurses.
• Organize staff rotas and ensure adequate coverage.
• Conduct regular team meetings and performance reviews.

Customer Service

• Ensure the highest level of customer satisfaction and handle client complaints professionally.
• Maintain confidentiality and sensitivity with all patient information.
• Monitor and improve client feedback and retention metrics.

Compliance & Quality Control

• Ensure compliance with all health, safety, and regulatory requirements.
• Maintain up-to-date licenses, certifications, and insurance.

• Enforce standard operating procedures and treatment protocols.

Inventory & Supplies

• Manage inventory levels of skincare products, medical supplies, and clinic materials.
• Order supplies in a timely and cost-effective manner.

Financial Management

• Assist in managing budgets, billing, invoicing.
• Prepare financial and operational reports for management.

Qualifications:

• Proven experience in a clinic, spa, or medical/aesthetic environment (2+ years preferred).
• Strong leadership and people management skills.
• Excellent organizational and multitasking abilities.
• Exceptional communication and customer service skills.
• Understanding of aesthetic treatments, skincare products, and clinic equipment.
• Proficiency in using clinic management software (e.g., Zenoti, Phorest, or similar).
• Knowledge of relevant health regulations and standards.

Preferred Qualifications:

• Certification or training in aesthetics, beauty therapy, or healthcare administration.
• Experience in sales or business development within the beauty/aesthetic industry.

Preferred Industry

Work location:- Vellore, Bangalore