Client Services Manager

Location:

Employment Type:

About Event U Rox

Event U Rox (EUR) is a leading corporate event management and experiential marketing agency with 14+ years of expertise and 3,000+ events delivered across India and globally. We specialize in crafting impactful, innovative, and seamless experiences for Fortune 500 companies, multinationals, and industry leaders.

Role Overview

Client Servicing Manager / Assistant Manager

Key Responsibilities :

Client Servicing & Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring smooth communication and delivery of projects.
• Understand client requirements and translate them into actionable briefs for the internal team.
• Build long-term relationships by consistently delivering high-quality experiences.
• Manage client expectations, resolve issues proactively, and ensure repeat business.

Business Development & Client Acquisition

• Identify, prospect, and acquire new corporate clients across industries.
• Pitch EUR’s services and capabilities to decision-makers (CXOs, CMOs, HR heads, Procurement teams).
• Achieve sales and revenue targets by creating tailored proposals and presentations.
• Maintain a healthy pipeline of potential clients and track leads through closure.

Project & Event Delivery Support

• Collaborate with creative, production, and operations teams to ensure timely execution of events.
• Manage budgets, timelines, and vendor coordination for seamless project delivery.
• Provide on-ground support during key client events.

Market Intelligence

• Stay updated on industry trends, competitor activities, and new business opportunities.
• Provide insights and ideas to strengthen EUR’s positioning in the market.

Key Skills & Competencies

• Strong client relationship management and interpersonal skills.
• Excellent communication, negotiation, and presentation abilities.
• Proven track record of sales / business development in corporate events or experiential marketing.
• Ability to manage multiple projects, deadlines, and client expectations simultaneously.
• Creative problem-solving approach and strong attention to detail.
• Proficiency in MS Office (PowerPoint, Excel, Word); CRM knowledge is a plus.

Qualifications

• Graduate/Postgraduate in Marketing, Business, or Mass Communication (preferred).
• 4+ years of experience in

  client servicing and business development

  within event management, advertising, or experiential marketing industry.

Share your resume tohr@eventurox.in