Client Services Executive

NYASA Media Agency

Job Responsibilities:

● Manage Client Accounts: Develop and maintain strong relationships with clients, serving as

the primary point of contact for their needs, inquiries, and concerns.

● Understand Client Requirements: Gather and analyse client briefs to comprehend their

objectives, preferences, and expectations for advertising campaigns or projects.

● Coordinate Project Execution: Liaise between clients and internal teams, such as creative,

media, and production, to ensure smooth execution of projects while meeting client

expectations and deadlines.

● Present Proposals and Reports: Prepare and present advertising proposals, campaign

strategies, progress reports, and performance analytics to clients, highlighting achievements

and areas for improvement.

● Provide Strategic Guidance: Offer strategic advice and recommendations to clients based on

market trends, consumer insights, and advertising best practices to enhance campaign

effectiveness and achieve desired outcomes.

● Resolve Issues and Conflicts: Address client concerns, complaints, or conflicts promptly and

professionally, seeking mutually beneficial resolutions to maintain positive client

relationships.

● Stay Updated on Industry Trends: Keep abreast of industry developments, competitor

activities, and emerging advertising trends to offer innovative solutions and maintain a

competitive edge.

● Foster Client Loyalty: Proactively engage with clients to identify opportunities for upselling or

cross-selling additional services, aiming to increase client satisfaction and retention.

● Ensure Compliance and Quality: Ensure all advertising materials and campaigns adhere to

regulatory requirements, industry standards, and agency quality benchmarks, maintaining

the agency's reputation for excellence.

Requirements:

● Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field.

● 1–2 years of experience in an advertising or marketing agency environment.

● Excellent verbal and written communication skills.

● Strong presentation skills with the ability to build and deliver engaging client presentations.

● Proficient in MS Word/Excel for drafting briefs, reports, and documents.

● Proficient in MS PowerPoint / Google Slides for building decks and client presentations.

● Highly organized with strong attention to detail.

● Proactive, solution-oriented, and able to manage multiple tasks simultaneously.

● Passionate about advertising, brand building, and creative communication.

If you believe you possess the essential qualities to be a valuable addition to our team, kindly

contact us at jobs@nyasa.co.in or call 87800-80515.