About Bright Communications At Bright Communications, we generate valuable business opportunities through every ecosystem interaction by delivering cutting-edge digital marketing services. Powered by a dynamic team of industry experts, we’re passionate about creating stunning digital experiences across every screen. Our client-centric approach, combined with advanced media research tools, makes us one of the leading digital marketing companies in Kerala. Role Overview We are seeking a proactive and personable Client Servicing Representative with 1 to 2 years of experience to join our growing team in Kochi. In this role, you will act as a key liaison between our clients and internal teams, ensuring seamless communication, timely delivery of services, and an exceptional client experience throughout every project phase. Key Responsibilities Build and maintain strong, long-lasting client relationships Serve as the primary point of contact for assigned clients, addressing inquiries, requests, and concerns promptly and professionally Coordinate with internal teams to ensure client requirements are clearly communicated and executed on schedule Monitor project progress and deliver regular updates to clients, ensuring expectations are met or exceeded Manage client feedback and assist in resolving any service issues or escalations Participate in brainstorming sessions and support the team in developing creative marketing strategies tailored to client objectives Maintain comprehensive records of client interactions, deliverables, and feedback Qualifications 1 to 2 years of experience in client servicing, customer support, or a related role, preferably within a digital marketing, advertising, or media environment Excellent verbal and written communication skills Strong interpersonal skills with the ability to build rapport and trust with clients Effective time management and organizational abilities to handle multiple projects simultaneously Problem-solving mindset with a positive, customer-first attitude Familiarity with project management and customer relationship management (CRM) tools is an added advantage Bachelor’s degree in Business Administration, Communications, Marketing, or a related field is preferred Show more Show less

Company Description Bright Communications is dedicated to generating valuable business through innovative and creative media research tools across every interaction in the ecosystem. We provide tailored digital marketing services to meet specific client requirements, leveraging specialist knowledge throughout the entire process. Our team of skilled professionals creates spectacular visual experiences on any screen, leading us to be recognized as one of the best digital marketing companies in Kerala. Role Description This is a full-time on-site role for a Digital Marketing Manager located in Kochi. The Digital Marketing Manager will be responsible for planning, executing, and managing digital marketing campaigns. Daily tasks include managing social media platforms, generating leads, analyzing web traffic using web analytics tools, and developing marketing strategies to increase online presence. The role also involves coordinating with other departments to implement marketing campaigns effectively. Qualifications Skills in Social Media Marketing and Lead Generation Proficiency in Digital Marketing and Web Analytics tools Experience in developing and implementing marketing strategies Excellent communication and organizational skills Ability to work effectively in a team environment Bachelor's degree in Marketing, Business, or a related field Experience in the digital marketing industry is a plus Show more Show less

Company Description Bright Communications generates ideas for brands that drive valuable business interactions across the ecosystem. Our team of highly skilled professionals is client-centric, adopting innovative and creative media research tools. We provide digital marketing services tailored to your requirements and assist you with specialist knowledge throughout the entire process. We craft spectacular visual experiences on any screen, establishing ourselves as one of the best digital marketing companies in Kerala. Role Description This is a full-time on-site role for a Digital Marketing Manager located in Kochi. The Digital Marketing Manager will be responsible for developing and executing digital marketing strategies, managing social media marketing campaigns, and generating leads. They will also analyze web analytics to track the effectiveness of campaigns and make data-driven decisions to optimize performance. The role involves close coordination with the creative team to ensure visually appealing and consistent brand messaging. Qualifications Experience in Digital Marketing and Marketing Proficiency in Social Media Marketing and Lead Generation Strong knowledge of Web Analytics tools Excellent written and verbal communication skills Ability to work collaboratively in an on-site environment Bachelor's degree in Marketing, Communications, or a related field is preferred Previous experience in a digital marketing role within the industry is a plus

Company Description Bright Communications generates ideas for brands that drive valuable business interactions across every touchpoint in the ecosystem. Our team of highly skilled professionals is client-centric, utilizing innovative and creative media research tools. Bright Communications offers tailored digital marketing services, assisting clients with specialist knowledge throughout the entire process. We craft remarkable visual experiences in any space and on any screen, making us one of the leading digital marketing companies in Kerala. Role Description This is a full-time on-site role for a Content Creator located in Kochi. The Content Creator will be responsible for developing, creating, and editing engaging content across various platforms. Daily tasks will include writing, proofreading, and ensuring all content aligns with the brand's voice and strategy. The role also involves collaborating with the marketing team to devise content strategies and conducting thorough research to support content development. Qualifications Content Creation, Writing, and Creative Writing skills Experience in content strategy development and conducting research Proofreading and Editing skills Familiarity with Digital Marketing and Social Media Management Excellent written and verbal communication skills Ability to work effectively within a team Experience in using content management systems and marketing tools Bachelor's degree in English, Journalism, Communications, Marketing, or a related field