Client Servicing Executive

Company Description

Bright Communications is a leading digital marketing company in Kerala, renowned for crafting spectacular visual experiences across various platforms. We provide tailored digital marketing services with a client-centric approach, employing innovative and creative media research tools. Our expert team supports clients through every step of the process, ensuring valuable business interactions in the ecosystem. We pride ourselves on being forward-thinking and delivering exceptional outcomes for our clients.

Role Description

This is a full-time on-site role located in Kochi for a Client Servicing Executive. The Client Servicing Executive will manage day-to-day client interactions and ensure the delivery of outstanding customer service. Responsibilities include maintaining strong client relationships, preparing and delivering presentations, and handling account management tasks. This role demands proactive communication to anticipate client needs and resolve any issues promptly.

Qualifications

• Skills in Client Services and Client Relations
• Proficiency in making Presentations
• Experience in Customer Service
• Skills in Account Management
• Excellent written and verbal communication skills
• Ability to work efficiently in an on-site setting in Kochi
• Strong organizational and problem-solving abilities
• Previous experience in digital marketing or a related field is an advantage
• Bachelor's degree in Business, Marketing, Communications, or related field